G2 reviewers report that Smartsheet excels in user experience, with many praising its real-time collaboration features and intuitive drag-and-drop functionality. Users appreciate how it helps them stay organized, especially in chaotic work environments.
Users say that Deltek WorkBook offers a robust set of features for project management, particularly in billing and payroll management. However, some users feel that it lacks the same level of intuitive design and ease of use that Smartsheet provides.
Reviewers mention that Smartsheet's implementation process is quick and straightforward, with many highlighting the helpful onboarding wizard that eases new users into the system. In contrast, Deltek WorkBook has received feedback indicating a more complex setup experience.
According to verified reviews, Smartsheet's dashboards and reporting capabilities are particularly well-received, making it easier for teams to align and share progress with stakeholders. Deltek WorkBook, while strong in planning, does not seem to offer the same level of visual clarity in reporting.
Users highlight that Smartsheet's flexibility allows for both simple task lists and detailed workflows, catering to a wide range of project management needs. Deltek WorkBook, while capable, is noted for being more rigid in its approach, which may not suit all users.
G2 reviewers indicate that Smartsheet's customer support is responsive and helpful, contributing to a positive overall experience. Deltek WorkBook also has a reputation for good customer service, but the lack of recent reviews suggests that user experiences may vary more widely.
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Complete project & resource management for your agency.
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
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