Users report that Replicon PSA excels in time tracking with an ease of completing timesheets rated at 8.9, while When I Work shines in mobile time tracking with a score of 9.1, making it more user-friendly for on-the-go employees.
Reviewers mention that Replicon PSA offers robust process automation features with a score of 8.3, which helps streamline workflows, whereas When I Work's automation capabilities are rated lower at 7.1, indicating less efficiency in this area.
G2 users highlight that Replicon PSA has a strong focus on project management, particularly in project tracking (8.3) and resource management (8.3), while When I Work's project management features are less comprehensive, with lower scores in similar categories.
Users on G2 note that When I Work provides superior shift scheduling capabilities, scoring 9.1, which is crucial for businesses with fluctuating staffing needs, while Replicon PSA does not focus as heavily on this aspect.
Reviewers say that Replicon PSA's quality of support is rated at 8.8, indicating a strong customer service experience, while When I Work's support is rated lower at 8.3, suggesting potential challenges in user assistance.
Users report that both platforms have similar overall star ratings of 4.3, but Replicon PSA is more favored in the mid-market segment, while When I Work is preferred by small businesses, reflecting their target audience differences.
Pricing
Entry-Level Pricing
Deltek Replicon Time
Small Business
Contact Us
Per Year
6 user minimum. For companies under 25 employees.
Time & Absence: Basic time and attendance tracking along with time off
Project Time: Track time against your projects, and clients
G2 offers you to do paid reviews and when you complete it, they say,"sorry, we already gave out all the payments we planned for this, but thanks for the free...Read more
What is a PSA in technology?
2 Comments
PB
PSA is a self-driving Automation service. This allows all professional services are easy to use with Automation. It allows integration wish various platforms.Read more
What are the benefits of moving to the Gen3 platform?
1 Comment
Official Response from Deltek Replicon Time
There are a number of benefits you can gain by moving to the latest version of Replicon’s technology. Because ‘Software as a Service’ (SaaS) is the modern...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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