Link copied to clipboard # Delighted vs Typeform Comparison - What are their main differences? Share [ Export ](/compare/delighted/typeform/export.csv) DelightedTypeform[+ Add Product](#) Pricing **Delighted** Free Trial **$0.00** · Free Starter **Typeform** Free Trial **Free** Per Month · FREE **Pricing Insights** from reviews Time to Implement **Delighted** \<1 monthFaster Based on 12 responses **Typeform** 1 month Based on 85 responses Return on Investment **Delighted** 4 months4 months sooner Based on 7 responses **Typeform** 8 months Based on 85 responses Perceived Cost **Delighted** $$$$$ **Typeform** $$$$$ Average Discount **Delighted** 6% **Typeform** 7%1% more ![Delighted](https://images.g2crowd.com/uploads/product/hd_favicon/0d60da728a1f63a0691e6d9649cc21b1/delighted.svg "Delighted") ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Delighted** Not enough data **Typeform** [ Ease of Use (136) ](https://www.g2.com/products/typeform/reviews?filters%5Bsentiment_snippet%5D=1535983&qs=pros-and-cons#reviews)[ Intuitive (88) ](https://www.g2.com/products/typeform/reviews?filters%5Bsentiment_snippet%5D=1536660&qs=pros-and-cons#reviews)[ Expensive (47) ](https://www.g2.com/products/typeform/reviews?filters%5Bsentiment_snippet%5D=1536985&qs=pros-and-cons#reviews)[ Limited Customization (21) ](https://www.g2.com/products/typeform/reviews?filters%5Bsentiment_snippet%5D=1536019&qs=pros-and-cons#reviews) Integrations **Delighted** Not enough data **Typeform** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eea525746279035b2a227975d6ad509/adobe-express.jpg "Product Avatar Image") Adobe Express ](https://www.g2.com/products/adobe-express/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c94d94f366766a4c0b60e0d5f160a8a7/airmeet-virtual-events-webinar-platform.png "Product Avatar Image") Airmeet - Virtual Events &... ](https://www.g2.com/products/airmeet-virtual-events-webinar-platform/reviews)[ View all ](https://www.g2.com/products/typeform/integrations) Screenshots **Delighted** ![Delighted screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/111885/Screen-Shot-2019-07-23-at-3.48.30-PM.png) **Typeform** ![Typeform screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/75836/Brandkit-1x1-Purple.png) **Ratings** from reviews Meets Requirements **Delighted** 9.0 9.051 **Typeform** 8.9 8.9841 Ease of Use **Delighted** 9.6 9.651 **Typeform** 9.3 9.3853 Ease of Setup **Delighted** 9.4 9.439 **Typeform** 9.1 9.1570 Ease of Admin **Delighted** 9.4 9.439 **Typeform** 9.0 9.0453 Quality of Support **Delighted** 9.3 9.345 **Typeform** 8.4 8.4604 Has the product been a good partner in doing business? **Delighted** 9.5 9.536 **Typeform** 8.8 8.8433 Product Direction (% positive) **Delighted** 8.8 8.850 **Typeform** 8.6 8.6799 **Features** ratings from reviews Lead Capture[Hide 83 FeaturesShow 83 Features](javascript:void(0);) Not enough data 8.8 139 Agentic AI - Lead Capture Cross-system Integration Not enough data Feature Not Available Proactive Assistance Not enough data Feature Not Available Lead Monitoring Features Not enough data 8.6(won by default) 129 Performance Not enough data 8.7(won by default) 126 Identification Not enough data Feature Not Available Lead Capture Not enough data Not enough data Data Capture Mobile Not enough data 8.7(won by default) 123 Websites Not enough data 8.9(won by default) 121 Social Media Not enough data 8.4(won by default) 110 Data Not enough data 8.8(won by default) 115 Analytics Export/Import Not enough data 8.7(won by default) 118 Reporting Not enough data 8.4(won by default) 119 Customization Web Forms Not enough data 9.3(won by default) 123 Personalization Not enough data 9.1(won by default) 122 Templates Not enough data 8.6(won by default) 115 Integration Not enough data 8.8(won by default) 119 Social Media Integration Not enough data Not enough data Customizable Forms Not enough data Not enough data Customizable Templates Not enough data Not enough data Additional Functionality Lead Segmentation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data A/B Testing Not enough data Not enough data AI Copilot Not enough data Not enough data Pipeline Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Multi-Campaign Not enough data Not enough data Prospecting Tools Not enough data Not enough data Customizable Fields Not enough data Not enough data Lead Distribution Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Engagement Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Chat/Messaging Not enough data Not enough data CRM Not enough data Not enough data Email Marketing Not enough data Not enough data Template Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Customizable Branding Not enough data Not enough data Contact Management Not enough data Not enough data Contact Database Not enough data Not enough data Email Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customer Segmentation Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Campaign Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Extraction Not enough data Not enough data Lead Notifications Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Dashboard Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Lead Generation Not enough data Not enough data Customer Database Not enough data Not enough data Autoresponders Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Forms Management Not enough data Not enough data Visitor Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Search/Filter Not enough data Not enough data Campaign Planning Not enough data Not enough data Lead Scoring Not enough data Not enough data Email Tracking Not enough data Not enough data Drip Campaigns Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Lead Verification/Validation Not enough data Not enough data Source Tracking Not enough data Not enough data Calendar Management Not enough data Not enough data Reminders Not enough data Not enough data Interaction Tracking Not enough data Not enough data Opportunity Management Not enough data Not enough data Sales Reports Not enough data Not enough data Document Storage Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Monitoring Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Forecasting Not enough data Not enough data Workflow Management Not enough data Not enough data Task Management Not enough data Not enough data Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);) Not enough data 8.6 260 Customization Custom Fields Not enough data 8.6(won by default) 197 Conditional Logic Not enough data 8.9(won by default) 210 Multi-page Forms Not enough data 9.0(won by default) 200 Design Not enough data 8.9(won by default) 232 Forms Creation & Design Not enough data 8.7(won by default) 5 Additional Functionality Embedded Forms Not enough data 8.7(won by default) 185 Notifications Not enough data 8.4(won by default) 177 Payments Not enough data 7.6(won by default) 155 Mobile Forms Not enough data 8.6(won by default) 177 Offline Capability Not enough data Feature Not Available Customizable Forms Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data Customizable Branding Not enough data Not enough data SSL Security Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Document Storage Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Autofill Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Convert to PDF Not enough data Not enough data Customizable Templates Not enough data Not enough data Media Library Not enough data Not enough data Generative AI Not enough data Not enough data Full Text Search Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Forms Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Workflow Management Not enough data Not enough data Template Management Not enough data Not enough data Mobile Access Not enough data Not enough data Enterprise Feedback Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);) 8.6 7 Not enough data Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Survey Management Brand Design Consistency 9.0(won by default) 7 | Verified Not enough data Survey Deployment 9.0(won by default) 7 | Verified Not enough data Feedback Collection 8.6(won by default) 7 | Verified Not enough data Device Responsiveness 8.1(won by default) 7 | Verified Not enough data Surveys & Feedback Not enough data Not enough data Mobile Survey Not enough data Not enough data Pulse Surveys Not enough data Not enough data Process Management Feedback Aggregation 7.8(won by default) 6 | Verified Not enough data Trigger Alerts 8.3(won by default) 7 Not enough data Real-Time Analysis 7.9(won by default) 7 | Verified Not enough data Real-Time Action 8.8(won by default) 7 Not enough data 360 Degree Feedback Not enough data Not enough data Anonymous Feedback Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Trend Analysis Not enough data Not enough data Real-Time Data Not enough data Not enough data Text Analysis Not enough data Not enough data Sentiment Analysis Not enough data Not enough data System Management Security 8.9(won by default) 6 | Verified Not enough data System Monitoring 9.7(won by default) 5 | Verified Not enough data SSL Security Not enough data Not enough data GPS Not enough data Not enough data Additional Functionality Customer Experience Management Not enough data Not enough data NPS of Employees Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Question Library Not enough data Not enough data CRM Not enough data Not enough data Data Visualization Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Ratings/Reviews Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Template Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Social Media Integration Not enough data Not enough data Text Fields Not enough data Not enough data Customizable Questions Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customizable Branding Not enough data Not enough data Conditional Logic Not enough data Not enough data Website Integration Not enough data Not enough data Search/Filter Not enough data Not enough data Collaboration Tools Not enough data Not enough data API Not enough data Not enough data NPS of Customers Not enough data Not enough data Multi-Language Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Segmentation Not enough data Not enough data Customer Segmentation Not enough data Not enough data Reminders Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Widgets Not enough data Not enough data Customizable Templates Not enough data Not enough data Feedback Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Question Branching Not enough data Not enough data Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);) Not enough data 8.6 295 Survey Management Survey Builder Not enough data 9.1(won by default) 275 Customizable Questions Not enough data 9.2(won by default) 274 Templates Not enough data 8.5(won by default) 253 Survey Distribution Not enough data 8.7(won by default) 253 Mobile Survey Not enough data Not enough data Site Intercept Survey Not enough data Not enough data Pulse Surveys Not enough data Not enough data Survey Customization Question Branching Not enough data 8.7(won by default) 263 Branding Not enough data 8.6(won by default) 253 Multimedia Support Not enough data 8.4(won by default) 231 Multilingual Surveys Not enough data 7.9(won by default) 198 Survey Insights Reporting & Analytics Not enough data 8.4(won by default) 258 BI Tools Integration Not enough data 8.0(won by default) 191 Data Exporting Not enough data 8.8(won by default) 244 Permissions Not enough data 8.7(won by default) 219 Collaboration Tools Not enough data Not enough data Presentation Tools Not enough data Not enough data Data Analysis Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Survey Adaptive Learning Not enough data Feature Not Available Proactive Assistance Not enough data Feature Not Available Decision Making Not enough data Feature Not Available Dynamic Content Not enough data Not enough data Additional Functionality Single Sign On Not enough data Not enough data Phone Polling Not enough data Not enough data Online Polling Not enough data Not enough data Support Audio/Images/Video Not enough data Not enough data Engagement Tracking Not enough data Not enough data Question Library Not enough data Not enough data Data Visualization Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Generative AI Not enough data Not enough data Word Clouds Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Fields Not enough data Not enough data Template Management Not enough data Not enough data Email Management Not enough data Not enough data Interactive Content Not enough data Not enough data Q&A Management Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data API Not enough data Not enough data Data Cleansing Not enough data Not enough data Email Marketing Not enough data Not enough data Data Security Not enough data Not enough data Anonymous Feedback Not enough data Not enough data URL Customization Not enough data Not enough data Question Piping Not enough data Not enough data Offline Response Collection Not enough data Not enough data Activity Dashboard Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Import/Export Not enough data Not enough data Response Validation Not enough data Not enough data Customer Segmentation Not enough data Not enough data Response Quotas Not enough data Not enough data Multi-Language Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Email Reminders Not enough data Not enough data Gamification Not enough data Not enough data Randomization Not enough data Not enough data Show 2 feature categories with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data Not enough data Lead Generation Lead Builder Not enough data Not enough data CRM Integration Not enough data Not enough data Marketing Automation Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Data Import & Export Tools Not enough data Not enough data User Insights Reviewers' Company Size [![Delighted](https://images.g2crowd.com/uploads/product/hd_favicon/0d60da728a1f63a0691e6d9649cc21b1/delighted.svg "Delighted")](https://www.g2.com/products/delighted/reviews) Delighted Small-Business(50 or fewer emp.) 40.7% Mid-Market(51-1000 emp.) 57.6% Enterprise(\> 1000 emp.) 1.7% [![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")](https://www.g2.com/products/typeform/reviews) Typeform Small-Business(50 or fewer emp.) 65.6% Mid-Market(51-1000 emp.) 28.1% Enterprise(\> 1000 emp.) 6.3% Small-Business (50 or fewer emp.) 40.7% 65.6% Mid-Market (51-1000 emp.) 57.6% 28.1% Enterprise (\> 1000 emp.) 1.7% 6.3% Reviewers' Industry [![Delighted](https://images.g2crowd.com/uploads/product/hd_favicon/0d60da728a1f63a0691e6d9649cc21b1/delighted.svg "Delighted")](https://www.g2.com/products/delighted/reviews) Delighted Computer Software 18.6% Information Technology and Services 15.3% Internet 10.2% Apparel & Fashion 3.4% Building Materials 3.4% Other 49.2% [![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")](https://www.g2.com/products/typeform/reviews) Typeform Marketing and Advertising 11.5% Information Technology and Services 9.2% Computer Software 8.6% Health, Wellness and Fitness 4.0% Non-Profit Organization Management 3.6% Other 63.1% FAQs ## Delighted vs Typeform FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Typeform vs Delighted? Typeform and Delighted differ most clearly in their reviewer satisfaction scores, with Delighted leading on overall rating, ease of setup, and support. | [Typeform](https://www.g2.com/products/typeform/reviews) | [Delighted](https://www.g2.com/products/delighted/reviews) | | --- | --- | | 4.5/5 (1,017 reviews) | 4.7/5 (60 reviews) | | Small-Business | Mid-Market | | 9.1 | 9.4 | | 8.4 | 9.3 | | Professional, engaging forms with strong customization and integrations | Intuitive NPS/CSAT surveys with strong reporting and easy setup | ### How do the pricing models of Typeform and Delighted compare? Delighted is rated higher for value, with a stronger Price/Cost satisfaction score than Typeform. - **Typeform:** In recent reviews, several reviewers note that Typeform's pricing can feel high as usage grows or when premium features are needed, and some mention a desire for more features at lower tiers. - **Delighted:** Reviewers consistently describe Delighted as a good value, especially for NPS and CSAT use cases, with the basic plan seen as affordable and sufficient for many needs. - **Switching reasons:** Reviewers mention switching to Delighted for its ease of use and value in NPS/CSAT survey management. ### What are the best alternatives to Typeform and Delighted? The top three alternatives to Typeform and Delighted are AskNicely, Jotform, and FormAssembly. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5 (1,017 reviews) | Small-Business | Pricing can feel high as usage grows | Professional, engaging forms with strong customization and integrations | | [Delighted](https://www.g2.com/products/delighted/reviews) | 4.7/5 (60 reviews) | Mid-Market | Basic plan seen as affordable and sufficient | Intuitive NPS/CSAT surveys with strong reporting and easy setup | | [AskNicely](https://www.g2.com/products/asknicely/reviews) | 4.7/5 (1,050 reviews) | Mid-Market | — | Strong NPS survey capabilities and actionable feedback tools | | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,428 reviews) | Small-Business | — | Highly flexible form builder with extensive templates and integrations | | [FormAssembly](https://www.g2.com/products/formassembly/reviews) | 4.4/5 (425 reviews) | Small-Business | — | Robust data collection and workflow automation for business processes | ### Which Online Form Builder features should I prioritize when comparing Typeform and Delighted? Buyers comparing Typeform and Delighted should prioritize ease of setup, integrations, reporting/analytics, customization, and support quality. - **Ease of Setup:** Typeform scores 9.1, Delighted 9.4. - **Integrations:** Typeform is frequently cited for integrations with Zapier (42 all-time mentions), Slack (30), and Calendly (10); Delighted is noted for Slack and Zapier integrations in recent reviews. - **Reporting/Analytics:** Delighted is praised for intuitive reporting and metrics, while Typeform reviewers request more advanced built-in analytics. - **Customization:** Typeform is highlighted for strong customization and branding options; Delighted offers easy-to-use templates but less advanced customization. - **Support Quality:** Typeform scores 8.4, Delighted 9.3. ### What are the pros and cons of Typeform vs Delighted? Typeform's headline strength is its engaging, customizable forms, while Delighted excels in intuitive NPS/CSAT survey management and reporting. - **Typeform strengths:** Reviewers highlight Typeform's professional, visually appealing forms, strong customization, and robust integrations with tools like Zapier and Slack. - **Typeform trade-offs:** Several reviewers mention that advanced features and higher response limits require premium plans, and some find the pricing high as usage grows. - **Delighted strengths:** Reviewers praise Delighted's ease of use, intuitive NPS/CSAT survey setup, strong reporting, and high value for the price. - **Delighted trade-offs:** Some reviewers note limited advanced reporting features and customization, and a few mention that more complex integrations or survey logic may require additional development resources. ### Is Typeform or Delighted better for small businesses? Typeform is the stronger fit for small businesses, as reflected by its largest reviewer segment and positive small-business sentiment. - **Typeform:** Small-Business is the largest segment, with reviewers describing easy setup, user-friendly design, and strong value for small teams. - **Delighted:** Mid-Market is the largest segment, but small-business reviewers still note ease of use and value, especially for NPS/CSAT needs. ### Which Online Form Builder platform has better integrations? Typeform is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts. - **Typeform:** Zapier (42 all-time mentions), Slack (30), and Calendly (10) are frequently cited as valuable integrations. - **Delighted:** Slack and Zapier integrations are mentioned in recent reviews, but with fewer all-time mentions than Typeform. ### How do Typeform and Delighted compare on customer support? Delighted leads on Quality of Support, with a 0.9-point advantage over Typeform (9.3 vs 8.4). - **Typeform:** Reviewers describe support as generally helpful, though some mention a desire for faster or more detailed responses at times. - **Delighted:** Reviewers consistently praise Delighted's support team for responsiveness, helpfulness, and proactive onboarding assistance. ### Which is easier to implement, Typeform or Delighted? Delighted leads on Ease of Setup, with a 0.3-point advantage over Typeform (9.4 vs 9.1). - **Typeform:** Reviewers describe setup as quick and intuitive, with most forms deployable in minutes and minimal technical barriers. - **Delighted:** Reviewers consistently highlight very easy setup, often requiring little to no coding, and rapid onboarding for NPS/CSAT surveys. ### Which product has better Features? Delighted is rated higher on Features, with a 9.0 Meets Requirements score versus Typeform's 8.9. - **Typeform:** Meets Requirements score: 8.9; reviewers highlight strong customization, logic, and integrations, but note some advanced features are paywalled. - **Delighted:** Meets Requirements score: 9.0; reviewers praise intuitive NPS/CSAT survey features and reporting, with some requests for more advanced analytics and customization. Alternatives **Delighted Alternatives** ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") [ SurveyMonkey ](/products/surveymonkey/reviews) ![Medallia Agile Research](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_77c94de720197a1317be6c7c4c007bc9/medallia-agile-research.png "Medallia Agile Research") [ Medallia Agile Research ](/products/medallia-agile-research/reviews) ![Nicereply](https://images.g2crowd.com/uploads/product/hd_favicon/1487566408/nicereply.svg "Nicereply") [ Nicereply ](/products/nicereply/reviews) ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") [ SurveySparrow ](/products/surveysparrow/reviews) **Typeform Alternatives** ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") [ Jotform ](/products/jotform/reviews) ![FormAssembly](https://images.g2crowd.com/uploads/product/hd_favicon/ddbf66734a70dc037c22ea32af9403d5/formassembly.svg "FormAssembly") [ FormAssembly ](/products/formassembly/reviews) ![Outgrow](https://images.g2crowd.com/uploads/product/hd_favicon/1487567243/outgrow.svg "Outgrow") [ Outgrow ](/products/outgrow/reviews) ![involve.me](https://images.g2crowd.com/uploads/product/hd_favicon/7ad4cffb5a17b0d7bf96428aafa957d8/involve-me.svg "involve.me") [ involve.me ](/products/involve-me/reviews)