Link copied to clipboard # Delighted vs Survicate Comparison - What are their main differences? Share [ Export ](/compare/delighted/survicate/export.csv) DelightedSurvicate[+ Add Product](#) Reviews **Delighted** [ 4.7/5(60) ](https://www.g2.com/products/delighted/reviews#reviews) **Survicate** [ 4.6/5(216) ](https://www.g2.com/products/survicate/reviews#reviews) Pricing **Delighted** Free Trial **$0.00** · Free Starter **Survicate** Free Trial **Free** · Free **Pricing Insights** from reviews Time to Implement **Delighted** \<1 monthFaster Based on 12 responses **Survicate** 1 month Based on 36 responses Return on Investment **Delighted** 4 months9 months sooner Based on 7 responses **Survicate** 13 months Based on 20 responses Perceived Cost **Delighted** $$$$$ **Survicate** $$$$$ Average Discount **Delighted** 6% **Survicate** 11%5% more ![Delighted](https://images.g2crowd.com/uploads/product/hd_favicon/0d60da728a1f63a0691e6d9649cc21b1/delighted.svg "Delighted") ![Survicate](https://images.g2crowd.com/uploads/product/hd_favicon/b919d8a6d8c19dbb2fbe22eb10cc675a/survicate.svg "Survicate") G2 offers free advice on this comparison. 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Pros & Cons **Delighted** Not enough data **Survicate** [ Ease of Use (27) ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045693&qs=pros-and-cons#reviews)[ Survey Management (19) ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045628&qs=pros-and-cons#reviews)[ Survey Issues (12) ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047258&qs=pros-and-cons#reviews)[ Limitations (11) ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047344&qs=pros-and-cons#reviews) Integrations **Delighted** Not enough data **Survicate** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d63327b58e9e55cbadb26d04e56bb0eb/amplitude-analytics.png "Product Avatar Image") Amplitude ](https://www.g2.com/products/amplitude-analytics/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9e6d9338f250174ed915e718b8144e5a/braze.jpg "Product Avatar Image") Braze ](https://www.g2.com/products/braze/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b1f08b5eb3285149fd8a0c0b64ebed1c/customer-io.png "Product Avatar Image") Customer.io ](https://www.g2.com/products/customer-io/reviews)[ View all ](https://www.g2.com/products/survicate/integrations) Screenshots **Delighted** ![Delighted screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/111885/Screen-Shot-2019-07-23-at-3.48.30-PM.png) **Survicate** ![Survicate screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1361899/channels-_2_.png) Ratings Meets Requirements **Delighted** 9.0 9.051 **Survicate** 8.9 8.9166 Ease of Use **Delighted** 9.6 9.651 **Survicate** 9.3 9.3170 Ease of Setup **Delighted** 9.4 9.439 **Survicate** 9.1 9.1117 Ease of Admin **Delighted** 9.4 9.439 **Survicate** 9.0 9.093 Quality of Support **Delighted** 9.3 9.345 **Survicate** 9.4 9.4162 Has the product been a good partner in doing business? **Delighted** 9.5 9.536 **Survicate** 9.4 9.490 Product Direction (% positive) **Delighted** 8.8 8.850 **Survicate** 9.3 9.3157 Features User Research[Hide 80 FeaturesShow 80 Features](javascript:void(0);) Not enough data 8.0 60 User Response Methods Survey Not enough data 9.4(won by default) 56 | Verified Text/Notes Not enough data 8.4(won by default) 44 | Verified Video Snippets Not enough data Feature Not Available Video Interview Not enough data Feature Not Available Photo Submission Not enough data Feature Not Available Commenting/Notes Not enough data Not enough data Participant Selection In-App Not enough data 8.7(won by default) 35 | Verified In-Store Not enough data 6.9(won by default) 25 On-Site Not enough data 8.3(won by default) 36 | Verified Recruitment Pool Not enough data Feature Not Available Single Sign On Not enough data Not enough data Insights Analytics Not enough data 8.5(won by default) 49 | Verified Collaboration Not enough data 8.2(won by default) 38 | Verified Sorting Not enough data 8.2(won by default) 34 | Verified Visual Analytics Not enough data Not enough data Generative AI AI Text Summarization Not enough data 5.7(won by default) 12 Generative AI Not enough data Not enough data Additional Functionality User Journeys Not enough data Not enough data Usability Testing Not enough data Not enough data Engagement Tracking Not enough data Not enough data For Mobile Not enough data Not enough data A/B Testing Not enough data Not enough data Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Data Visualization Not enough data Not enough data API Not enough data Not enough data Drag & Drop Not enough data Not enough data Unmoderated Testing Not enough data Not enough data Screen Activity Recording Not enough data Not enough data Behavior Tracking Not enough data Not enough data Software Testing Management Not enough data Not enough data Performance Metrics Not enough data Not enough data Customizable Questions Not enough data Not enough data Heatmaps Not enough data Not enough data Prototype Creation Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customer Segmentation Not enough data Not enough data Data Import/Export Not enough data Not enough data Trend Analysis Not enough data Not enough data User Research Analysis Not enough data Not enough data Monitoring Not enough data Not enough data Third-Party Integrations Not enough data Not enough data For Websites Not enough data Not enough data Issue Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customizable Branding Not enough data Not enough data User Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Design Management Not enough data Not enough data Multi-Language Not enough data Not enough data Real-Time Data Not enough data Not enough data Project Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Moderated Usability Testing Not enough data Not enough data Quantitative Metrics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Categorization/Grouping Not enough data Not enough data Tagging Not enough data Not enough data Conversion Rate Optimization Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Video recording/Transcriptions Not enough data Not enough data Customizable Categories Not enough data Not enough data Annotations Not enough data Not enough data Performance Testing Not enough data Not enough data Benchmarking Not enough data Not enough data Question Library Not enough data Not enough data Customizable Reports Not enough data Not enough data Projections Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Assessment Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Video Support Not enough data Not enough data Demographic Data Not enough data Not enough data Customer Experience Management Not enough data Not enough data Workflow Management Not enough data Not enough data Geotargeting Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Email Reminders Not enough data Not enough data Audience Targeting Not enough data Not enough data Feedback Analytics[Hide 12 FeaturesShow 12 Features](javascript:void(0);) Not enough data 8.0 13 Feedback Management Tagging Not enough data 7.3(won by default) 10 Segmentation Not enough data 7.8(won by default) 10 Custom Reports and Dashboards Not enough data 8.3(won by default) 9 Feedback Analysis Thematic Analysis Not enough data 7.0(won by default) 9 Sentiment Analysis Not enough data 7.2(won by default) 10 NPS/CSAT Scoring Not enough data 9.0(won by default) 10 Feedback Sources Online Reviews Not enough data 9.4(won by default) 8 Surveys Not enough data 9.0(won by default) 10 Social Media Not enough data 7.9(won by default) 8 Customer Service Channels Not enough data 8.7(won by default) 9 Generative AI AI Text Generation Not enough data 7.1(won by default) 8 AI Text Summarization Not enough data 7.4(won by default) 7 Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);) Not enough data 8.2 89 Survey Management Survey Builder Not enough data 9.1(won by default) 76 Customizable Questions Not enough data 8.8(won by default) 75 Templates Not enough data 8.6(won by default) 70 Survey Distribution Not enough data 8.8(won by default) 74 Mobile Survey Not enough data Not enough data Site Intercept Survey Not enough data Not enough data Pulse Surveys Not enough data Not enough data Survey Customization Question Branching Not enough data 8.8(won by default) 72 Branding Not enough data 8.7(won by default) 70 Multimedia Support Not enough data 7.8(won by default) 57 Multilingual Surveys Not enough data 8.4(won by default) 51 Survey Insights Reporting & Analytics Not enough data 8.3(won by default) 79 BI Tools Integration Not enough data 8.1(won by default) 54 Data Exporting Not enough data 8.8(won by default) 65 Permissions Not enough data 8.3(won by default) 63 Collaboration Tools Not enough data Not enough data Presentation Tools Not enough data Not enough data Data Analysis Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Survey Adaptive Learning Not enough data 7.0(won by default) 9 Proactive Assistance Not enough data 7.0(won by default) 9 Decision Making Not enough data 6.9(won by default) 9 Dynamic Content Not enough data Not enough data Additional Functionality Single Sign On Not enough data Not enough data Phone Polling Not enough data Not enough data Online Polling Not enough data Not enough data Support Audio/Images/Video Not enough data Not enough data Engagement Tracking Not enough data Not enough data Question Library Not enough data Not enough data Data Visualization Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Generative AI Not enough data Not enough data Word Clouds Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Fields Not enough data Not enough data Template Management Not enough data Not enough data Email Management Not enough data Not enough data Interactive Content Not enough data Not enough data Q&A Management Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data API Not enough data Not enough data Data Cleansing Not enough data Not enough data Email Marketing Not enough data Not enough data Data Security Not enough data Not enough data Anonymous Feedback Not enough data Not enough data URL Customization Not enough data Not enough data Question Piping Not enough data Not enough data Offline Response Collection Not enough data Not enough data Activity Dashboard Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Import/Export Not enough data Not enough data Response Validation Not enough data Not enough data Customer Segmentation Not enough data Not enough data Response Quotas Not enough data Not enough data Multi-Language Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Email Reminders Not enough data Not enough data Gamification Not enough data Not enough data Randomization Not enough data Not enough data Enterprise Feedback Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);) 8.6 7 Not enough data Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Survey Management Brand Design Consistency 9.0(won by default) 7 | Verified Not enough data Survey Deployment 9.0(won by default) 7 | Verified Not enough data Feedback Collection 8.6(won by default) 7 | Verified Not enough data Device Responsiveness 8.1(won by default) 7 | Verified Not enough data Surveys & Feedback Not enough data Not enough data Mobile Survey Not enough data Not enough data Pulse Surveys Not enough data Not enough data Process Management Feedback Aggregation 7.8(won by default) 6 | Verified Not enough data Trigger Alerts 8.3(won by default) 7 Not enough data Real-Time Analysis 7.9(won by default) 7 | Verified Not enough data Real-Time Action 8.8(won by default) 7 Not enough data 360 Degree Feedback Not enough data Not enough data Anonymous Feedback Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Trend Analysis Not enough data Not enough data Real-Time Data Not enough data Not enough data Text Analysis Not enough data Not enough data Sentiment Analysis Not enough data Not enough data System Management Security 8.9(won by default) 6 | Verified Not enough data System Monitoring 9.7(won by default) 5 | Verified Not enough data SSL Security Not enough data Not enough data GPS Not enough data Not enough data Additional Functionality Customer Experience Management Not enough data Not enough data NPS of Employees Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Question Library Not enough data Not enough data CRM Not enough data Not enough data Data Visualization Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Ratings/Reviews Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Template Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Social Media Integration Not enough data Not enough data Text Fields Not enough data Not enough data Customizable Questions Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customizable Branding Not enough data Not enough data Conditional Logic Not enough data Not enough data Website Integration Not enough data Not enough data Search/Filter Not enough data Not enough data Collaboration Tools Not enough data Not enough data API Not enough data Not enough data NPS of Customers Not enough data Not enough data Multi-Language Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Segmentation Not enough data Not enough data Customer Segmentation Not enough data Not enough data Reminders Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Widgets Not enough data Not enough data Customizable Templates Not enough data Not enough data Feedback Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Question Branching Not enough data Not enough data Show 2 feature categories with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Transcription[Hide 80 FeaturesShow 80 Features](javascript:void(0);) Not enough data Not enough data Voice Dictation Not enough data Not enough data Accuracy Not enough data Not enough data Transcription Speaker Identification Not enough data Not enough data Timecode Management Not enough data Not enough data Closed Captioning Not enough data Not enough data Custom Dictionary Not enough data Not enough data Full Text Search Not enough data Not enough data Compliance Management Not enough data Not enough data Version Control Not enough data Not enough data User Management Not enough data Not enough data File Management Not enough data Not enough data Content Management Not enough data Not enough data Data Storage Management Not enough data Not enough data Meeting Management Not enough data Not enough data Video Management Not enough data Not enough data Document Management Not enough data Not enough data Editing Collaboration Not enough data Not enough data Spell Check and Punctuation Not enough data Not enough data Synchronous Editing Not enough data Not enough data Translation Not enough data Not enough data Integration Data Security Not enough data Not enough data API Not enough data Not enough data Voice Files Not enough data Not enough data Live Captioning Not enough data Not enough data Integrates With Existing Applications Not enough data Not enough data Real-Time Data Not enough data Not enough data Agentic AI - Transcription Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data File Transfer Not enough data Not enough data Additional Functionality Part of Speech Tagging Not enough data Not enough data Natural Language Processing Not enough data Not enough data Customer Support Not enough data Not enough data Subtitles/Closed Captions Not enough data Not enough data Speech Recognition Not enough data Not enough data Collaboration Tools Not enough data Not enough data Time Stamps Not enough data Not enough data Custom Fonts Not enough data Not enough data Generative AI Not enough data Not enough data Caption Service Not enough data Not enough data Media Upload Not enough data Not enough data Text Overlay Not enough data Not enough data Keyword Search Not enough data Not enough data Full Text Extraction Not enough data Not enough data Multiple File Format Support Not enough data Not enough data Speech-to-Text Analysis Not enough data Not enough data Preview Functionality Not enough data Not enough data AI Copilot Not enough data Not enough data Live Streaming Production Not enough data Not enough data Timecoding Not enough data Not enough data File Sharing Not enough data Not enough data Historical Reporting Not enough data Not enough data Call Recording Not enough data Not enough data Data Synchronization Not enough data Not enough data Data Import/Export Not enough data Not enough data IVR Not enough data Not enough data Automatic Formatting Not enough data Not enough data Multiple Format Support Not enough data Not enough data Annotations Not enough data Not enough data Mobile Access Not enough data Not enough data Automatic Transcription Not enough data Not enough data Projections Not enough data Not enough data AI/Machine Learning Not enough data Not enough data For Manual Transcription Not enough data Not enough data Video Support Not enough data Not enough data Tagging Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Audio/video file upload Not enough data Not enough data Playback Controls Not enough data Not enough data Chat Transcript Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Multimedia Support Not enough data Not enough data Automatic Transcription Services Not enough data Not enough data Multi-Language Not enough data Not enough data On-Demand Recording Not enough data Not enough data Secure Data Storage Not enough data Not enough data Lead Capture Not enough data Not enough data Search/Filter Not enough data Not enough data User Insights Reviewers' Company Size [![Delighted](https://images.g2crowd.com/uploads/product/hd_favicon/0d60da728a1f63a0691e6d9649cc21b1/delighted.svg "Delighted")](https://www.g2.com/products/delighted/reviews) Delighted Small-Business(50 or fewer emp.) 40.7% Mid-Market(51-1000 emp.) 57.6% Enterprise(\> 1000 emp.) 1.7% [![Survicate](https://images.g2crowd.com/uploads/product/hd_favicon/b919d8a6d8c19dbb2fbe22eb10cc675a/survicate.svg "Survicate")](https://www.g2.com/products/survicate/reviews) Survicate Small-Business(50 or fewer emp.) 45.2% Mid-Market(51-1000 emp.) 41.7% Enterprise(\> 1000 emp.) 13.1% Small-Business (50 or fewer emp.) 40.7% 45.2% Mid-Market (51-1000 emp.) 57.6% 41.7% Enterprise (\> 1000 emp.) 1.7% 13.1% Reviewers' Industry [![Delighted](https://images.g2crowd.com/uploads/product/hd_favicon/0d60da728a1f63a0691e6d9649cc21b1/delighted.svg "Delighted")](https://www.g2.com/products/delighted/reviews) Delighted Computer Software 18.6% Information Technology and Services 15.3% Internet 10.2% Apparel & Fashion 3.4% Building Materials 3.4% Other 49.2% [![Survicate](https://images.g2crowd.com/uploads/product/hd_favicon/b919d8a6d8c19dbb2fbe22eb10cc675a/survicate.svg "Survicate")](https://www.g2.com/products/survicate/reviews) Survicate Computer Software 16.3% Information Technology and Services 12.2% Financial Services 9.2% Marketing and Advertising 6.6% Internet 6.1% Other 49.5% FAQs ## Delighted vs Survicate FAQs Generated using AI Last updated: August 17, 2026 ### What is the difference between Survicate vs Delighted? Survicate and Delighted differ most clearly in their reviewer-cited strengths, with Survicate praised for ease of use and Delighted for its intuitive interface and reporting. | [Survicate](https://www.g2.com/products/survicate/reviews) | [Delighted](https://www.g2.com/products/delighted/reviews) | | --- | --- | | 4.6/5 (213 reviews) | 4.7/5 (60 reviews) | | Small-Business | Mid-Market | | 9.1 | 9.4 | | 9.4 | 9.3 | | Ease of Use (27 all-time mentions) | Intuitive Interface and Reporting | ### How do the pricing models of Survicate and Delighted compare? Delighted is rated higher for Price/Cost satisfaction, indicating reviewers consider Delighted the stronger value. - **Survicate:** In recent reviews, several buyers cite Survicate as cost-efficient and note its pricing as fair, but some mention that monthly response limits and licensing structures can restrict growing companies. - **Delighted:** Reviewers consistently describe Delighted as a good value for the price, with the basic plan noted as cheaper than competitors and praised for including key features even in the free version. - **Switching reasons:** Buyers switching to Survicate often cite price and integration needs, while those choosing Delighted highlight simplicity and value. ### What are the best alternatives to Survicate and Delighted? The top 3 alternatives to Survicate and Delighted are AskNicely, SurveyMonkey, and Qualtrics Market Research. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Survicate](https://www.g2.com/products/survicate/reviews) | 4.6/5 (213 reviews) | Small-Business | Cost-efficient, fair pricing | Ease of Use (27 all-time mentions) | | [Delighted](https://www.g2.com/products/delighted/reviews) | 4.7/5 (60 reviews) | Mid-Market | Good value, affordable entry | Intuitive Interface and Reporting | | [AskNicely](https://www.g2.com/products/asknicely/reviews) | 4.7/5 (1050 reviews) | Mid-Market | — | — | | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23901 reviews) | Small-Business | — | — | | [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5 (3018 reviews) | Enterprise | — | — | ### Which Survey features should I prioritize when comparing Survicate and Delighted? Buyers comparing Survicate and Delighted should prioritize ease of use, survey customization, integrations, reporting/analytics, and customer support. - **Ease of Use:** Survicate (27 all-time mentions), Delighted (Ease of Use score 9.6) - **Survey Customization:** Survicate (9 all-time mentions for customization), Delighted (reviewers note intuitive templates and customization) - **Integrations:** Survicate (14 all-time mentions), Delighted (reviewers cite Slack and Salesforce integrations) - **Reporting/Analytics:** Survicate (reviewers note basic analytics), Delighted (reviewers highlight easy reporting and metrics) - **Customer Support:** Survicate (18 all-time mentions), Delighted (Quality of Support score 9.3) ### What are the pros and cons of Survicate vs Delighted? Survicate's headline strength is ease of use, while Delighted's is its intuitive interface and reporting. - **Survicate strengths:** Ease of Use (27 all-time mentions), Survey Management (19), Customer Support (18), Easy Integrations (15), Customization (9) - **Survicate trade-offs:** Survey Issues (12), Limitations (11), Limited Customization (8), Survey Limitations (8), Missing Features (7) - **Delighted strengths:** Reviewers highlight intuitive interface, easy reporting, and simple setup - **Delighted trade-offs:** Reviewers note limited advanced reporting and analytics, and some setup steps may require developer resources ### Is Survicate or Delighted better for small businesses? Survicate is a better fit for small businesses, as it is most popular in the Small-Business segment and praised for ease of use and cost efficiency. - **Survicate:** Largest segment is Small-Business; reviewers highlight quick setup, intuitive interface, and value for smaller teams. - **Delighted:** Largest segment is Mid-Market; reviewers note ease of use and value, but some mention the platform is well-suited for growing or mid-sized organizations. ### Which Survey platform has better integrations? Survicate is favored for integrations, with more reviewer-cited integration options and higher mention counts. - **Survicate:** Integrates with Braze (4 all-time mentions), Slack (4), and Jira (1); reviewers frequently cite easy integrations and broad compatibility. - **Delighted:** Reviewers mention integrations with Slack and Salesforce, but note that integration options are more limited and sometimes require additional setup. ### How do Survicate and Delighted compare on customer support? Survicate and Delighted are rated at parity for Quality of Support, with scores of 9.4 and 9.3 respectively, indicating both are highly regarded by reviewers. - **Survicate:** 18 all-time mentions for customer support; reviewers consistently describe support as responsive, helpful, and proactive. - **Delighted:** Reviewers highlight fast, friendly, and helpful support, with many noting positive onboarding and troubleshooting experiences. ### Which is easier to implement, Survicate or Delighted? Delighted scores higher on Ease of Setup (9.4 vs 9.1), but both products are praised for quick and intuitive implementation. - **Survicate:** Reviewers describe setup as straightforward, with many able to launch surveys quickly and without extensive IT support. - **Delighted:** Reviewers consistently note that setup is easy, intuitive, and requires minimal effort, with some able to implement the platform in less than a day. ### Which product has better Survey? Both Survicate and Delighted are highly rated for Survey, with strong reviewer sentiment and high satisfaction scores. - **Survicate:** Survey is the most frequently mentioned feature; reviewers cite ease of survey creation, management, and distribution, with 19 all-time mentions for survey management and 27 for ease of use. - **Delighted:** Reviewers highlight the platform's intuitive survey templates, quick deployment, and effective NPS/CSAT survey management, with a Meets Requirements score of 9.0. Alternatives **Delighted Alternatives** ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") [ SurveyMonkey ](/products/surveymonkey/reviews) ![Medallia Agile Research](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_77c94de720197a1317be6c7c4c007bc9/medallia-agile-research.png "Medallia Agile Research") [ Medallia Agile Research ](/products/medallia-agile-research/reviews) ![Nicereply](https://images.g2crowd.com/uploads/product/hd_favicon/1487566408/nicereply.svg "Nicereply") [ Nicereply ](/products/nicereply/reviews) ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") [ Typeform ](/products/typeform/reviews) **Survicate Alternatives** ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") [ SurveyMonkey ](/products/surveymonkey/reviews) ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare") [ Hotjar by Contentsquare ](/products/hotjar-by-contentsquare/reviews) ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") [ Typeform ](/products/typeform/reviews) ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") [ Qualtrics Market Research ](/products/qualtrics-market-research/reviews)