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# Delighted vs Simplesat Comparison - What are their main differences?

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DelightedSimplesat[+ Add Product](#)

Pricing

**Delighted**
Free Trial

**$0.00** · Free Starter

**$17.00** · Surveys Starter

**$224.00** · Premium

**$449.00** · Premium Plus

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**Simplesat**
Free Trial

**$149.00** Per Month · Starter

**$299.00** Per Month · Pro

**$599.00** Per Month · Premium

**$999.00** Per Month · Scale

**Contact Us** · Enterprise

Show more

**Pricing Insights**
from reviews

Perceived Cost

**Delighted**
$$$$$

**Simplesat**
$$$$$

Average Discount

**Delighted**
6%

**Simplesat**
9%3% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**Delighted** 6 months
Based on 100 responses

**Simplesat** 6 months
Based on 100 responses

Return on Investment

**Delighted** 6 months
Based on 100 responses

**Simplesat** 6 months
Based on 100 responses

 ![Delighted](https://images.g2crowd.com/uploads/product/hd_favicon/0d60da728a1f63a0691e6d9649cc21b1/delighted.svg "Delighted")

 ![Simplesat](https://images.g2crowd.com/uploads/product/hd_favicon/fb529e792b040401a63c8c43d9b21c9e/simplesat.svg "Simplesat")

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**Pros & Cons**
from reviews

**Delighted**
Not enough data

**Simplesat**
[
Customer Support (13)
](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648681&qs=pros-and-cons#reviews)[
Ease of Use (12)
](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648381&qs=pros-and-cons#reviews)[
Expensive (2)
](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1956412&qs=pros-and-cons#reviews)[
Integration Issues (2)
](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648344&qs=pros-and-cons#reviews)

Integrations

**Delighted**
Not enough data

**Simplesat**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fbd2153b13fc6c72bbb5b34110ab8e55/accelo%282%29.png "Product Avatar Image")

Accelo

](https://www.g2.com/products/accelo/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_600342e9971dc7ad634ab8d1eb53a11d/artologik-helpdesk.png "Product Avatar Image")

Artologik HelpDesk

](https://www.g2.com/products/artologik-helpdesk/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7550bcff45895b9a0bd1ebb5c48260a6/atera-it-management.png "Product Avatar Image")

Atera

](https://www.g2.com/products/atera-it-management/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fe68a4b30c295f2cb99e52be20e0e26/autotask.png "Product Avatar Image")

Autotask

](https://www.g2.com/products/autotask/reviews)[
View all
](https://www.g2.com/products/simplesat/integrations)

Screenshots

**Delighted**
 ![Delighted screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/111885/Screen-Shot-2019-07-23-at-3.48.30-PM.png)

**Simplesat**
 ![Simplesat screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/95643/G2-1.png)

**Ratings**
from reviews

Meets Requirements

**Delighted**

**9.0** /10

Based on 51 responses

**Simplesat**

**9.3** /10

Based on 114 responses

Ease of Use

**Delighted**

**9.6** /10

Based on 51 responses

**Simplesat**

**9.6** /10

Based on 114 responses

Ease of Setup

**Delighted**

**9.4** /10

Based on 39 responses

**Simplesat**

**9.3** /10

Based on 106 responses

Ease of Admin

**Delighted**

**9.4** /10

Based on 39 responses

**Simplesat**

**9.5** /10

Based on 100 responses

Quality of Support

**Delighted**

**9.3** /10

Based on 45 responses

**Simplesat**

**9.8** /10

Based on 105 responses

Has the product been a good partner in doing business?

**Delighted**

**9.5** /10

Based on 36 responses

**Simplesat**

**9.7** /10

Based on 94 responses

Product Direction (% positive)

**Delighted**

**8.8** /10

Based on 50 responses

**Simplesat**

**9.3** /10

Based on 107 responses

**Features**
ratings from reviews

Enterprise Feedback Management

**8.6** /10

Based on 7 responses

**8.9** /10

Based on 85 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
40.7%

Mid-Market(51-1000 emp.)
57.6%

Enterprise(\> 1000 emp.)
1.7%

Small-Business(50 or fewer emp.)
40.7%

Mid-Market(51-1000 emp.)
57.6%

Enterprise(\> 1000 emp.)
1.7%

Small-Business(50 or fewer emp.)
57.8%

Mid-Market(51-1000 emp.)
38.5%

Enterprise(\> 1000 emp.)
3.7%

Small-Business(50 or fewer emp.)
57.8%

Mid-Market(51-1000 emp.)
38.5%

Enterprise(\> 1000 emp.)
3.7%

**Reviewers' Industry**

[![Delighted](https://images.g2crowd.com/uploads/product/hd_favicon/0d60da728a1f63a0691e6d9649cc21b1/delighted.svg "Delighted")](https://www.g2.com/products/delighted/reviews)
Delighted

Computer Software
18.6%

Information Technology and Services
15.3%

Internet
10.2%

Apparel & Fashion
3.4%

Building Materials
3.4%

Other
49.2%

[![Simplesat](https://images.g2crowd.com/uploads/product/hd_favicon/fb529e792b040401a63c8c43d9b21c9e/simplesat.svg "Simplesat")](https://www.g2.com/products/simplesat/reviews)
Simplesat

Information Technology and Services
40.3%

Computer & Network Security
10.1%

Computer Software
10.1%

Financial Services
5.0%

Apparel & Fashion
3.8%

Other
30.8%

Alternatives

**Delighted Alternatives**

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

[
SurveyMonkey
](/products/surveymonkey/reviews)

 ![Medallia Agile Research](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_77c94de720197a1317be6c7c4c007bc9/medallia-agile-research.png "Medallia Agile Research")

[
Medallia Agile Research
](/products/medallia-agile-research/reviews)

 ![Nicereply](https://images.g2crowd.com/uploads/product/hd_favicon/1487566408/nicereply.svg "Nicereply")

[
Nicereply
](/products/nicereply/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

**Simplesat Alternatives**

 ![Nicereply](https://images.g2crowd.com/uploads/product/hd_favicon/1487566408/nicereply.svg "Nicereply")

[
Nicereply
](/products/nicereply/reviews)

 ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox")

[
Glassbox
](/products/glassbox/reviews)

 ![HubSpot Service Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-service-hub.svg "HubSpot Service Hub")

[
Service Hub
](/products/hubspot-service-hub/reviews)

 ![Swell](https://images.g2crowd.com/uploads/product/hd_favicon/30e496c7b73b6f7e8e68992f6100071c/socialswell-inc-swell.svg "Swell")

[
Swell
](/products/socialswell-inc-swell/reviews)

## Delighted vs Simplesat

When assessing the two solutions, reviewers found them equally easy to use. However, Delighted is easier to set up , while reviewers preferred administration and ease of doing business with Simplesat overall.

- Reviewers felt that Simplesat meets the needs of their business better than Delighted.
- When comparing quality of ongoing product support, reviewers felt that Simplesat is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Simplesat over Delighted.