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Compare Delighted and Mopinion 
Featured Products
At a Glance
Market Segments
Mid-Market (57.6% of reviews)
Mid-Market (51.9% of reviews)
Entry-Level Pricing
$0.00
Contact Us Per Month
Delighted
Star Rating
(60)4.7 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansMopinion
Star Rating
(28)4.1 out of 5
Market Segments
Mid-Market (51.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Month
Browse all 2 pricing plansDelighted vs Mopinion
When assessing the two solutions, reviewers found Delighted easier to use, set up, and administer. Reviewers also preferred doing business with Delighted overall.
- Reviewers felt that Delighted meets the needs of their business better than Mopinion.
- When comparing quality of ongoing product support, reviewers felt that Delighted is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Delighted over Mopinion.
Pricing
Entry-Level Pricing
Delighted
Free Starter
$0.00
- Use one platform: Email, Web, Link, SDK
- 50 responses/month
- 1 user
Mopinion
Enterprise
Contact Us
Per Month
Join thousands of users optimising the online experience! Leverage the flexibility of our feedback software and get a quote tailored to your needs.
- Multiple Digital Channels
- Web - (up to) unlimited pageviews/month
- Email Campaign Feedback - (up to) unlimited emails/month
Free Trial
Delighted
Free Trial is available
Mopinion
Free Trial is available
Ratings
Meets Requirements
9.0
51
8.1
20
Ease of Use
9.6
51
8.1
20
Ease of Setup
9.4
39
8.7
10
Ease of Admin
9.4
39
8.3
9
Quality of Support
9.3
45
8.9
19
Has the product been a good partner in doing business?
9.5
36
9.3
9
Product Direction (% positive)
8.8
50
7.1
20
Features by Category
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.0
7
|
Verified
9.1
11
9.0
7
|
Verified
9.1
9
|
Verified
8.6
7
|
Verified
8.6
11
|
Verified
8.1
7
|
Verified
9.2
11
|
Verified
Process Management
7.8
6
|
Verified
8.0
10
|
Verified
8.3
7
8.5
8
7.9
7
|
Verified
7.6
7
|
Verified
8.8
7
7.6
7
System Management
8.9
6
|
Verified
9.4
8
|
Verified
9.7
5
|
Verified
8.6
7
Categories
Categories
Shared Categories
Delighted and Mopinion are categorized as Enterprise Feedback Management
Reviews
Reviewers' Company Size
Delighted
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mopinion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.6%
Information Technology and Services
15.3%
Internet
10.2%
Retail
3.4%
Insurance
3.4%
Other
49.2%
Retail
18.5%
Printing
7.4%
Leisure, Travel & Tourism
7.4%
Computer Software
7.4%
Telecommunications
3.7%
Other
55.6%
Alternatives
Discussions
Is it possible to send SMS surveys to customers with Delighted?
1 Comment
SG
Hi Kari, my name is Stephanie and I'm a research analyst in marketing & advertising at G2. This is a great question! Delighted offers multiple methods for...Read more
Delighted has no more discussions with answers
Trial
1 Comment
Official Response from Mopinion
We keep your feedback inbox active but your feedback reports will go offline until you upgrade to a paid plan.Read more
Trial
1 Comment
Official Response from Mopinion
No, just your name and email. Only if you choose to upgrade after a trial we would need your credit card.Read more
Payment Options
1 Comment
Official Response from Mopinion
We accept all major credit cards for preauthorised monthly/annual billing. For other payment (for example wire transfers) please contact: sales@mopinion.comRead more
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