# Delighted vs Jotform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Delighted excels in **ease of use** , with users highlighting its intuitive interface and straightforward navigation. One user mentioned, "The platform is incredibly easy to navigate and learn as you go," making it a great choice for teams looking for a user-friendly experience.
- **Users say** Jotform stands out for its **customization options** , particularly with its drag-and-drop functionality. Reviewers appreciate the ability to create forms quickly, stating, "Super easy and intuitive to use," which can save significant time for users needing to set up forms efficiently.
- **According to verified reviews** , Delighted's **customer support** receives high praise, with users noting quick responses and helpful assistance. One reviewer mentioned, "I always get a quick response from their customer support team," which can be crucial for businesses needing timely help.
- **Reviewers mention** that Jotform offers a wide variety of **templates** and integration options, making it versatile for different business needs. Users love the "so many templates to choose from," which allows for quick customization and deployment of forms.
- **G2 reviewers highlight** that while both platforms have similar star ratings, Jotform's significantly higher number of reviews suggests a broader user base and more consistent feedback. This can provide potential buyers with greater confidence in its reliability and performance.
- **Users say** that Delighted's focus on **metrics and reporting** is a key feature, with one user noting, "A feature that I like a lot in Delighted is the metrics and reporting." This can be particularly beneficial for companies prioritizing customer feedback and satisfaction tracking.



| | Delighted | Jotform | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 60 | 5,159 | 
| **Largest Market Segment** | Mid-Market (57.6% of reviews) | Small-Business (73.8% of reviews) | 
| **Entry Level Price** | $0.00 | Free | 

---
## Top Pros & Cons

### Delighted

**Not enough data**

### Jotform

Pros:
- Ease of Use (1083 reviews)
- Simple (715 reviews)

Cons:
- Expensive (277 reviews)
- Missing Features (238 reviews)

---
## Ratings Comparison
| Rating | Delighted | Jotform | 
|---|---|---|
  | **Meets Requirements** | 9.0 (51 reviews) | 9.1 (3927 reviews) | 
  | **Ease of Use** | 9.6 (51 reviews) | 9.2 (4010 reviews) | 
  | **Ease of Setup** | 9.4 (39 reviews) | 9.1 (3121 reviews) | 
  | **Ease of Admin** | 9.4 (39 reviews) | 9.1 (2697 reviews) | 
  | **Quality of Support** | 9.3 (45 reviews) | 8.8 (3094 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (36 reviews) | 9.1 (2574 reviews) | 
  | **Product Direction (% positive)** | 8.8 (50 reviews) | 9.3 (3898 reviews) | 

---
## Pricing

### Delighted

#### Entry-Level Pricing

Plan: Free Starter

Price: $0.00

Key Features:
- Use one platform: Email, Web, Link, SDK
- 50 responses/month
- 1 user

[Browse all 4 editions](https://www.g2.com/products/delighted/pricing)

#### Free Trial

Yes

### Jotform

#### Entry-Level Pricing

Plan: FREE

Price: Free

Description: Use Jotform absolutely free

Key Features:
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments

[Browse all 5 editions](https://www.g2.com/products/jotform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Event Registration & Ticketing

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Jotform** | 8.0/10 | 856 |

#### Registration

| Feature | Delighted | Jotform | 
|---|---|---|
| **Event creation** | Not enough data | 9.0 (756 reviews) | 
| **User registration process** | Not enough data | 9.2 (775 reviews) | 
| **Payment processing** | Not enough data | 8.0 (652 reviews) | 
| **Mobile check-in** | Not enough data | 7.9 (623 reviews) | 
| **On-site tickets and registration** | Not enough data | 8.2 (627 reviews) | 

#### Generative AI

| Feature | Delighted | Jotform | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (401 reviews) | 

#### Marketing and Communications

| Feature | Delighted | Jotform | 
|---|---|---|
| **Event website creation** | Not enough data | 7.8 (591 reviews) | 
| **Email automation** | Not enough data | 8.5 (679 reviews) | 
| **Email customization** | Not enough data | 8.3 (667 reviews) | 
| **Contact list management** | Not enough data | 8.3 (622 reviews) | 
| **Social media promotion** | Not enough data | 7.5 (572 reviews) | 
| **Lead generation and retrieval** | Not enough data | 7.8 (574 reviews) | 

#### Agentic AI - Event Registration & Ticketing

| Feature | Delighted | Jotform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (79 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (79 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (81 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Lead Generation

| Feature | Delighted | Jotform | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Jotform** | 8.5/10 | 97 |

#### Lead Monitoring

| Feature | Delighted | Jotform | 
|---|---|---|
| **Features** | Not enough data | 8.5 (62 reviews) | 
| **Performance** | Not enough data | 8.7 (61 reviews) | 
| **Identification** | Not enough data | 8.0 (59 reviews) | 

#### Agentic AI - Lead Capture

| Feature | Delighted | Jotform | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.9 (53 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (50 reviews) | 

#### Data Capture

| Feature | Delighted | Jotform | 
|---|---|---|
| **Mobile** | Not enough data | 8.4 (59 reviews) | 
| **Websites** | Not enough data | 8.7 (66 reviews) | 
| **Social Media** | Not enough data | 7.7 (59 reviews) | 
| **Data** | Not enough data | 8.5 (62 reviews) | 

#### Analytics

| Feature | Delighted | Jotform | 
|---|---|---|
| **Export/Import** | Not enough data | 8.7 (62 reviews) | 
| **Reporting** | Not enough data | 8.5 (64 reviews) | 

#### Customization

| Feature | Delighted | Jotform | 
|---|---|---|
| **Forms** | Not enough data | 9.2 (75 reviews) | 
| **Personalization** | Not enough data | 9.0 (63 reviews) | 
| **Templates** | Not enough data | 8.8 (68 reviews) | 
| **Integration** | Not enough data | 8.8 (64 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Jotform** | 8.4/10 | 1313 |

#### Survey Management

| Feature | Delighted | Jotform | 
|---|---|---|
| **Survey Builder** | Not enough data | 9.3 (1179 reviews) | 
| **Question Types** | Not enough data | 9.3 (1199 reviews) | 
| **Templates** | Not enough data | 8.8 (1139 reviews) | 
| **Survey Distribution** | Not enough data | 9.0 (1092 reviews) | 

#### Survey Customization

| Feature | Delighted | Jotform | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.6 (1016 reviews) | 
| **Branding** | Not enough data | 8.6 (1063 reviews) | 
| **Multimedia Support** | Not enough data | 8.3 (948 reviews) | 
| **Multilingual Surveys** | Not enough data | 8.0 (853 reviews) | 

#### Survey Insights

| Feature | Delighted | Jotform | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.6 (1094 reviews) | 
| **BI Tools Integration** | Not enough data | 7.9 (842 reviews) | 
| **Data Exporting** | Not enough data | 8.8 (1093 reviews) | 
| **Permissions** | Not enough data | 8.5 (1020 reviews) | 

#### Agentic AI - Survey

| Feature | Delighted | Jotform | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (128 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (125 reviews) | 
| **Decision Making** | Not enough data | 7.7 (128 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Jotform** | 7.9/10 | 61 |

#### Notifications

| Feature | Delighted | Jotform | 
|---|---|---|
| **Confirmations & Reminders** | Not enough data | 8.7 (47 reviews) | 
| **Appointment Follow-Up** | Not enough data | 8.5 (47 reviews) | 
| **Scheduling Notifications** | Not enough data | 8.6 (45 reviews) | 

#### Settings

| Feature | Delighted | Jotform | 
|---|---|---|
| **Time Zone Detection** | Not enough data | 8.3 (46 reviews) | 
| **Availability Settings** | Not enough data | 8.6 (46 reviews) | 
| **Blocked Time Settings** | Not enough data | 8.3 (46 reviews) | 

#### Personalization

| Feature | Delighted | Jotform | 
|---|---|---|
| **Branding** | Not enough data | 9.0 (46 reviews) | 
| **Links** | Not enough data | 8.9 (40 reviews) | 

#### Integrations

| Feature | Delighted | Jotform | 
|---|---|---|
| **Multi- Calendar Integration** | Not enough data | 7.5 (41 reviews) | 
| **Website Integration** | Not enough data | 8.8 (46 reviews) | 
| **Payment Acceptance** | Not enough data | 8.1 (42 reviews) | 
| **Video Conferencing** | Not enough data | 7.2 (41 reviews) | 
| **Communication** | Not enough data | 7.5 (40 reviews) | 

#### Generative AI

| Feature | Delighted | Jotform | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (37 reviews) | 
| **AI Text Summarization** | Not enough data | 7.3 (37 reviews) | 
| **AI Text-to-Image** | Not enough data | 7.0 (36 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.1 (36 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.8 (36 reviews) | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Delighted | Jotform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (37 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (36 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (38 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Jotform** | 8.6/10 | 2689 |

#### Customization

| Feature | Delighted | Jotform | 
|---|---|---|
| **Custom Fields** | Not enough data | 9.0 (2222 reviews) | 
| **Conditional Logic** | Not enough data | 8.8 (2058 reviews) | 
| **Multi-page Forms** | Not enough data | 9.0 (2039 reviews) | 
| **Design** | Not enough data | 8.7 (2261 reviews) | 

#### Additional Functionality

| Feature | Delighted | Jotform | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.8 (1974 reviews) | 
| **Offline Capability** | Not enough data | 7.7 (1698 reviews) | 
| **Notifications** | Not enough data | 8.9 (2086 reviews) | 
| **Payments** | Not enough data | 8.0 (1731 reviews) | 
| **Mobile Forms** | Not enough data | 8.9 (2036 reviews) | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Jotform** | 8.9/10 | 237 |

#### Performance reviews

| Feature | Delighted | Jotform | 
|---|---|---|
| **customizable forms** | Not enough data | 9.2 (227 reviews) | 
| **360 reviews** | Not enough data | 8.8 (207 reviews) | 

#### Feedback

| Feature | Delighted | Jotform | 
|---|---|---|
| **requesting feedback** | Not enough data | 9.0 (212 reviews) | 
| **continuous feedback** | Not enough data | 8.7 (198 reviews) | 

#### Data

| Feature | Delighted | Jotform | 
|---|---|---|
| **Dashboard and Reporting** | Not enough data | 8.9 (210 reviews) | 
| **Historical Analysis** | Not enough data | 8.6 (198 reviews) | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | 8.6/10 | 7 |
| **Jotform** | N/A | N/A |

#### Generative AI

| Feature | Delighted | Jotform | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Survey Management

| Feature | Delighted | Jotform | 
|---|---|---|
| **Brand Design Consistency** | 9.0 (7 reviews) ✓ Verified | Not enough data | 
| **Survey Deployment** | 9.0 (7 reviews) ✓ Verified | Not enough data | 
| **Feedback Collection** | 8.6 (7 reviews) ✓ Verified | Not enough data | 
| **Device Responsiveness** | 8.1 (7 reviews) ✓ Verified | Not enough data | 

#### Process Management

| Feature | Delighted | Jotform | 
|---|---|---|
| **Feedback Aggregation** | 7.8 (6 reviews) ✓ Verified | Not enough data | 
| **Trigger Alerts** | 8.3 (7 reviews) | Not enough data | 
| **Real-Time Analysis** | 7.9 (7 reviews) ✓ Verified | Not enough data | 
| **Real-Time Action** | 8.8 (7 reviews) | Not enough data | 

#### System Management

| Feature | Delighted | Jotform | 
|---|---|---|
| **Security** | 8.9 (6 reviews) ✓ Verified | Not enough data | 
| **System Monitoring** | 9.7 (5 reviews) ✓ Verified | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Jotform** | 7.3/10 | 189 |

#### Generative AI

| Feature | Delighted | Jotform | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.4 (98 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.9 (96 reviews) | 

#### Before the Job

| Feature | Delighted | Jotform | 
|---|---|---|
| **Calendar** | Not enough data | 7.1 (152 reviews) | 
| **Dispatch** | Not enough data | 7.2 (143 reviews) | 
| **Roles** | Not enough data | 7.5 (151 reviews) | 
| **Booking** | Not enough data | 7.3 (150 reviews) | 

#### On the Job

| Feature | Delighted | Jotform | 
|---|---|---|
| **Location** | Not enough data | 7.3 (147 reviews) | 
| **Employee Communication** | Not enough data | 7.9 (162 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.3 (146 reviews) | 
| **Client Notifications** | Not enough data | 7.8 (155 reviews) | 
| **Field Sales** | Not enough data | 7.4 (144 reviews) | 

#### After the Job

| Feature | Delighted | Jotform | 
|---|---|---|
| **Reports** | Not enough data | 8.4 (168 reviews) | 
| **Analytics** | Not enough data | 8.1 (165 reviews) | 
| **Invoicing** | Not enough data | 7.0 (144 reviews) | 
| **CRM Integrations** | Not enough data | 7.3 (143 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Delighted | Jotform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (25 reviews) | 
| **Proactive Assistance** | Not enough data | 6.5 (25 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Generative AI

| Feature | Delighted | Jotform | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Generative AI

| Feature | Delighted | Jotform | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Generative AI

| Feature | Delighted | Jotform | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Jotform** | 6.7/10 | 8 |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Delighted | Jotform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 6.7 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 6.9 (7 reviews) | 
| **Adaptive Learning** | Not enough data | 6.9 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (6 reviews) | 
| **Decision Making** | Not enough data | 6.9 (6 reviews) | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Jotform** | 7.8/10 | 982 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Delighted | Jotform | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (28 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.4 (28 reviews) | 
| **Decision Making** | Not enough data | 7.4 (28 reviews) | 

#### Sourcing

| Feature | Delighted | Jotform | 
|---|---|---|
| **Candidate Search** | Not enough data | 7.5 (212 reviews) | 
| **Career Page Configuration** | Not enough data | 7.5 (202 reviews) | 
| **Social Sourcing** | Not enough data | 7.3 (35 reviews) | 
| **Job Posting** | Not enough data | 6.9 (36 reviews) | 
| **Candidate Sourcing Metrics** | Not enough data | 7.0 (33 reviews) | 

#### Candidate Management - Applicant Tracking System

| Feature | Delighted | Jotform | 
|---|---|---|
| **Candidate Evaluations** | Not enough data | 8.1 (224 reviews) | 
| **Applicant Data Management** | Not enough data | 8.1 (35 reviews) | 
| **Hiring Processes Tracking** | Not enough data | 8.2 (33 reviews) | 
| **Automated Resume Parsing** | Not enough data | 7.4 (31 reviews) | 
| **Scheduling** | Not enough data | 7.3 (31 reviews) | 
| **Candidate-Facing Statuses** | Not enough data | 7.3 (30 reviews) | 
| **Workflow Building** | Not enough data | 8.3 (33 reviews) | 

#### Platform

| Feature | Delighted | Jotform | 
|---|---|---|
| **Customization ** | Not enough data | 8.9 (908 reviews) | 
| **Integration APIs** | Not enough data | 8.1 (789 reviews) | 
| **Internationalization** | Not enough data | 8.0 (751 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (830 reviews) | 
| **Performance** | Not enough data | 9.1 (875 reviews) | 
| **Mobility** | Not enough data | 8.8 (827 reviews) | 
| **Reporting** | Not enough data | 8.7 (851 reviews) | 
| **Dashboards** | Not enough data | 8.7 (839 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Delighted | Jotform | 
|---|---|---|
| **Predictive Insights** | Not enough data | 7.2 (27 reviews) | 
| **AI Job Description** | Not enough data | 7.0 (26 reviews) | 
| **Chatbot** | Not enough data | 6.8 (27 reviews) | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Jotform** | 8.4/10 | 982 |

#### Platform Basics

| Feature | Delighted | Jotform | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | 8.4 (411 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.6 (444 reviews) | 
| **Interoperability** | Not enough data | 8.3 (422 reviews) | 

#### Platform Content

| Feature | Delighted | Jotform | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 8.5 (410 reviews) | 
| **Survey Customization** | Not enough data | 8.8 (448 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 8.3 (399 reviews) | 
| **Science-based templates** | Not enough data | 7.8 (383 reviews) | 

#### Platform Additional Functionality

| Feature | Delighted | Jotform | 
|---|---|---|
| **Employee Segmenting** | Not enough data | 8.0 (383 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 8.3 (399 reviews) | 
| **Peer Recognition** | Not enough data | 7.9 (388 reviews) | 
| **Social Feedback Portal** | Not enough data | 7.9 (387 reviews) | 

#### Platform

| Feature | Delighted | Jotform | 
|---|---|---|
| **Customization ** | Not enough data | 8.9 (908 reviews) | 
| **Integration APIs** | Not enough data | 8.1 (789 reviews) | 
| **Internationalization** | Not enough data | 8.0 (751 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (830 reviews) | 
| **Performance** | Not enough data | 9.1 (875 reviews) | 
| **Mobility** | Not enough data | 8.8 (827 reviews) | 
| **Reporting** | Not enough data | 8.7 (851 reviews) | 
| **Dashboards** | Not enough data | 8.7 (839 reviews) | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Delighted (1):** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)

**Unique to Jotform (9):** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)


---
## Reviewer Demographics

### By Company Size

| Segment | Delighted | Jotform | 
|---|---|---|
| **Small-Business** | 40.7% | 73.8% | 
| **Mid-Market** | 57.6% | 22.1% | 
| **Enterprise** | 1.7% | 4.1% | 

### By Industry

#### Delighted

- **Computer Software:** 18.6%
- **Information Technology and Services:** 15.3%
- **Internet:** 10.2%
- **Apparel & Fashion:** 3.4%
- **Building Materials:** 3.4%
- **Retail:** 3.4%
- **Consumer Services:** 3.4%
- **Financial Services:** 3.4%
- **Insurance:** 3.4%
- **Graphic Design:** 1.7%
- **Other:** 33.9%

#### Jotform

- **Non-Profit Organization Management:** 9.5%
- **Marketing and Advertising:** 4.8%
- **Education Management:** 4.7%
- **Health, Wellness and Fitness:** 4.5%
- **Primary/Secondary Education:** 3.5%
- **Real Estate:** 3.2%
- **Hospital & Health Care:** 3.0%
- **Higher Education:** 2.8%
- **Construction:** 2.5%
- **Events Services:** 2.4%
- **Other:** 59.1%

---
## Alternatives

### Alternatives to Delighted

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23543 reviews)
- [Medallia Agile Research](https://www.g2.com/products/medallia-agile-research/reviews) — 4.3/5 stars (65 reviews)
- [Nicereply](https://www.g2.com/products/nicereply/reviews) — 4.5/5 stars (431 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2913 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews)

### Alternatives to Jotform

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23543 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (497 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (328 reviews)

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## Top Discussions

### Delighted

- Title: [Who owns delighted?](https://www.g2.com/discussions/who-owns-delighted) — 1 comment
  > **Top comment:** "It's Qualtrics I think"
- Title: [Is it possible to send SMS surveys to customers with Delighted?](https://www.g2.com/discussions/13794-is-it-possible-to-send-sms-surveys-to-customers-with-delighted) — 1 comment, 2 upvotes
  > **Top comment:** "Hi Kari, my name is Stephanie and I'm a research analyst in marketing & advertising at G2. This is a great question! Delighted offers multiple methods for..."

### Jotform

- Title: [What is JotForm used for?](https://www.g2.com/discussions/what-is-jotform-used-for) — 10 comments
  > **Top comment:** "Hello there!
 Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create..."
- Title: [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) — 7 comments, 1 upvote
  > **Top comment:** "As far as I can tell, Jotform is safe.  It gives me the option to delete files over a period of time that I am no longer using.  I appreciate that ability!"
- Title: [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) — 4 comments, 2 upvotes
  > **Top comment:** "Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!"
- Title: [Is it possible to make surveys for Social Media using Jotform?](https://www.g2.com/discussions/is-it-possible-to-make-surveys-for-social-media-using-jotform) — 3 comments, 2 upvotes
  > **Top comment:** "Yes, it is possible and very functional, I am sure that Jotform will meet your needs."
- Title: [What is the best thing about Jotform?](https://www.g2.com/discussions/what-is-the-best-thing-about-jotform) — 1 comment, 1 upvote
  > **Top comment:** "I Would say the AI Features"

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/delighted-vs-jotform)