# Delighted, Formidable Forms vs Microsoft Forms Comparison

| | Delighted | Formidable Forms | Microsoft Forms | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 60 | 102 | 472 | 
| **Largest Market Segment** | Mid-Market (57.6% of reviews) | Small-Business (90.0% of reviews) | Mid-Market (43.6% of reviews) | 
| **Entry Level Price** | $0.00 | $0.00 | No pricing available | 

---
## Top Pros & Cons

### Delighted

**Not enough data**

### Formidable Forms

Pros:
- Customer Support (5 reviews)
- Ease of Use (5 reviews)

Cons:
- Learning Curve (3 reviews)
- Not User-Friendly (2 reviews)

### Microsoft Forms

Pros:
- Ease of Use (32 reviews)
- Ease of Creation (17 reviews)

Cons:
- Limited Customization (14 reviews)
- Missing Features (12 reviews)

---
## Ratings Comparison
| Rating | Delighted | Formidable Forms | Microsoft Forms | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (51 reviews) | 9.4 (78 reviews) | 8.8 (391 reviews) | 
  | **Ease of Use** | 9.6 (51 reviews) | 8.8 (78 reviews) | 9.2 (394 reviews) | 
  | **Ease of Setup** | 9.4 (39 reviews) | 9.1 (74 reviews) | 9.3 (179 reviews) | 
  | **Ease of Admin** | 9.4 (39 reviews) | 9.3 (68 reviews) | 9.1 (91 reviews) | 
  | **Quality of Support** | 9.3 (45 reviews) | 9.2 (73 reviews) | 8.7 (318 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (36 reviews) | 9.2 (64 reviews) | 8.8 (76 reviews) | 
  | **Product Direction (% positive)** | 8.8 (50 reviews) | 9.2 (76 reviews) | 9.0 (374 reviews) | 

---
## Pricing

### Delighted

#### Entry-Level Pricing

Plan: Free Starter

Price: $0.00

Key Features:
- Use one platform: Email, Web, Link, SDK
- 50 responses/month
- 1 user

[Browse all 4 editions](https://www.g2.com/products/delighted/pricing)

#### Free Trial

Yes

### Formidable Forms

#### Entry-Level Pricing

Plan: Lite

Price: $0.00

Description: Build beautiful contact forms with all the basic fields.

Key Features:
- Unlimited forms
- Unlimited users
- Unlimited form submissions

[Browse all 2 editions](https://www.g2.com/products/formidable-forms/pricing)

#### Free Trial

Yes

### Microsoft Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Formidable Forms** | 9.4/10 | 13 |
| **Microsoft Forms** | 8.3/10 | 197 |

#### Survey Management

| Feature | Delighted | Formidable Forms | Microsoft Forms | 
|---|---|---|---|
| **Survey Builder** | Not enough data | 9.1 (11 reviews) | 9.1 (184 reviews) | 
| **Question Types** | Not enough data | 9.5 (11 reviews) | 8.8 (186 reviews) | 
| **Templates** | Not enough data | 9.4 (11 reviews) | 8.2 (176 reviews) | 
| **Survey Distribution** | Not enough data | 9.4 (8 reviews) | 8.7 (176 reviews) | 

#### Survey Customization

| Feature | Delighted | Formidable Forms | Microsoft Forms | 
|---|---|---|---|
| **Branching/Skip Logic** | Not enough data | 9.7 (11 reviews) | 8.3 (162 reviews) | 
| **Branding** | Not enough data | 9.8 (11 reviews) | 8.1 (156 reviews) | 
| **Multimedia Support** | Not enough data | 9.3 (9 reviews) | 7.8 (154 reviews) | 
| **Multilingual Surveys** | Not enough data | 9.2 (8 reviews) | 8.1 (136 reviews) | 

#### Survey Insights

| Feature | Delighted | Formidable Forms | Microsoft Forms | 
|---|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.5 (10 reviews) | 8.6 (171 reviews) | 
| **BI Tools Integration** | Not enough data | 10.0 (6 reviews) | 8.2 (131 reviews) | 
| **Data Exporting** | Not enough data | 9.5 (10 reviews) | 8.9 (170 reviews) | 
| **Permissions** | Not enough data | 9.6 (8 reviews) | 8.8 (160 reviews) | 

#### Agentic AI - Survey

| Feature | Delighted | Formidable Forms | Microsoft Forms | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 7.4 (34 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.5 (34 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.4 (34 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Formidable Forms** | 8.8/10 | 30 |
| **Microsoft Forms** | 8.3/10 | 150 |

#### Customization

| Feature | Delighted | Formidable Forms | Microsoft Forms | 
|---|---|---|---|
| **Custom Fields** | Not enough data | 9.1 (28 reviews) | 8.5 (125 reviews) | 
| **Conditional Logic** | Not enough data | 9.1 (29 reviews) | 8.4 (116 reviews) | 
| **Multi-page Forms** | Not enough data | 9.1 (25 reviews) | 8.8 (113 reviews) | 
| **Design** | Not enough data | 8.7 (29 reviews) | 8.2 (132 reviews) | 

#### Additional Functionality

| Feature | Delighted | Formidable Forms | Microsoft Forms | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | 8.8 (22 reviews) | 8.5 (108 reviews) | 
| **Offline Capability** | Not enough data | 7.3 (17 reviews) | 7.3 (97 reviews) | 
| **Notifications** | Not enough data | 9.2 (24 reviews) | 8.6 (118 reviews) | 
| **Payments** | Not enough data | 8.9 (19 reviews) | 7.4 (79 reviews) | 
| **Mobile Forms** | Not enough data | 9.1 (24 reviews) | 8.7 (115 reviews) | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | 8.6/10 | 7 |
| **Formidable Forms** | N/A | N/A |
| **Microsoft Forms** | N/A | N/A |

#### Generative AI

| Feature | Delighted | Formidable Forms | Microsoft Forms | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Survey Management

| Feature | Delighted | Formidable Forms | Microsoft Forms | 
|---|---|---|---|
| **Brand Design Consistency** | 9.0 (7 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Survey Deployment** | 9.0 (7 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Feedback Collection** | 8.6 (7 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Device Responsiveness** | 8.1 (7 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Process Management

| Feature | Delighted | Formidable Forms | Microsoft Forms | 
|---|---|---|---|
| **Feedback Aggregation** | 7.8 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Trigger Alerts** | 8.3 (7 reviews) | Not enough data | Not enough data | 
| **Real-Time Analysis** | 7.9 (7 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Real-Time Action** | 8.8 (7 reviews) | Not enough data | Not enough data | 

#### System Management

| Feature | Delighted | Formidable Forms | Microsoft Forms | 
|---|---|---|---|
| **Security** | 8.9 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **System Monitoring** | 9.7 (5 reviews) ✓ Verified | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Delighted (1):** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)

**Unique to Formidable Forms (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Microsoft Forms (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | Delighted | Formidable Forms | Microsoft Forms | 
|---|---|---|---|
| **Small-Business** | 40.7% | 90.0% | 19.2% | 
| **Mid-Market** | 57.6% | 7.0% | 43.6% | 
| **Enterprise** | 1.7% | 3.0% | 37.2% | 

### By Industry

#### Delighted

- **Computer Software:** 18.6%
- **Information Technology and Services:** 15.3%
- **Internet:** 10.2%
- **Apparel & Fashion:** 3.4%
- **Building Materials:** 3.4%
- **Retail:** 3.4%
- **Consumer Services:** 3.4%
- **Financial Services:** 3.4%
- **Insurance:** 3.4%
- **Graphic Design:** 1.7%
- **Other:** 33.9%

#### Formidable Forms

- **Information Technology and Services:** 12.9%
- **Marketing and Advertising:** 9.9%
- **Computer Software:** 6.9%
- **Non-Profit Organization Management:** 6.9%
- **Internet:** 5.0%
- **Higher Education:** 4.0%
- **Accounting:** 3.0%
- **Graphic Design:** 3.0%
- **Professional Training & Coaching:** 3.0%
- **Events Services:** 2.0%
- **Other:** 43.6%

#### Microsoft Forms

- **Information Technology and Services:** 16.6%
- **Education Management:** 7.5%
- **Higher Education:** 7.1%
- **Pharmaceuticals:** 6.0%
- **Computer Software:** 5.3%
- **Primary/Secondary Education:** 3.5%
- **Management Consulting:** 2.9%
- **Oil & Energy:** 2.9%
- **Financial Services:** 2.9%
- **Automotive:** 2.9%
- **Other:** 42.5%

---
## Alternatives

### Alternatives to Delighted

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23555 reviews)
- [Medallia Agile Research](https://www.g2.com/products/medallia-agile-research/reviews) — 4.3/5 stars (65 reviews)
- [Nicereply](https://www.g2.com/products/nicereply/reviews) — 4.5/5 stars (431 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (954 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2915 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (561 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)

### Alternatives to Formidable Forms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5237 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (971 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23555 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (330 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3577 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)

### Alternatives to Microsoft Forms

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23555 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5237 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [Mentimeter](https://www.g2.com/products/mentimeter/reviews) — 4.7/5 stars (789 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (954 reviews)

---
## Top Discussions

### Delighted

- Title: [Who owns delighted?](https://www.g2.com/discussions/who-owns-delighted) — 1 comment
  > **Top comment:** "It's Qualtrics I think"
- Title: [Is it possible to send SMS surveys to customers with Delighted?](https://www.g2.com/discussions/13794-is-it-possible-to-send-sms-surveys-to-customers-with-delighted) — 1 comment, 2 upvotes
  > **Top comment:** "Hi Kari, my name is Stephanie and I'm a research analyst in marketing & advertising at G2. This is a great question! Delighted offers multiple methods for..."

### Formidable Forms

- Title: [when they have the integration ready to print information in PDF format](https://www.g2.com/discussions/when-they-have-the-integration-ready-to-print-information-in-pdf-format) — 1 comment, 2 upvotes
  > **Top comment:** "Formidable Forms has added native support for generating print-ready PDFs. Combined with its Visual Views Application Builder, you can design PDFs that have..."
- Title: [Are formidable forms worth it?](https://www.g2.com/discussions/are-formidable-forms-worth-it) — 1 comment
  > **Top comment:** "I do like using Formidable Forms for advanced features like surveys, purchasing a product and digital signature, but more and more compatitive products are..."
- Title: [What is formidable form?](https://www.g2.com/discussions/what-is-formidable-form) — 1 comment, 1 upvote
  > **Top comment:** "Formidable Forms is a form builder for websites built on the self-hosted version of the WordPress content management system."

### Microsoft Forms

- Title: [Are there any version updates for this software?](https://www.g2.com/discussions/27069-are-there-any-version-updates-for-this-software) — 3 comments
  > **Top comment:** "latest version 1.23. 0.0"
- Title: [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) — 2 comments
  > **Top comment:** "MS Forms can be used to get answers and opinions in the form of surveys from different individuals. 

There are several types of questions that can be..."
- Title: [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) — 2 comments
  > **Top comment:** "No you have to pay for microsoft products"
- Title: [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) — 2 comments
  > **Top comment:** "Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lot"
- Title: [Is it right?](https://www.g2.com/discussions/31869-is-it-right) — 2 comments, 1 upvote
  > **Top comment:** "Yes"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/delighted-vs-formidable-forms-vs-microsoft-forms)