# Delighted, Formidable Forms vs AskNicely Comparison

| | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 60 | 102 | 1,050 | 
| **Largest Market Segment** | Mid-Market (57.6% of reviews) | Small-Business (90.0% of reviews) | Mid-Market (47.9% of reviews) | 
| **Entry Level Price** | $0.00 | $0.00 | Contact Us | 

---
## Top Pros & Cons

### Delighted

**Not enough data**

### Formidable Forms

Pros:
- Customer Support (5 reviews)
- Ease of Use (5 reviews)

Cons:
- Learning Curve (3 reviews)
- Not User-Friendly (2 reviews)

### AskNicely

Pros:
- Ease of Use (28 reviews)
- Customer Support (18 reviews)

Cons:
- Difficult Reporting (6 reviews)
- Survey Limitations (6 reviews)

---
## Ratings Comparison
| Rating | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (51 reviews) | 9.4 (78 reviews) | 9.3 (884 reviews) | 
  | **Ease of Use** | 9.6 (51 reviews) | 8.8 (78 reviews) | 9.4 (899 reviews) | 
  | **Ease of Setup** | 9.4 (39 reviews) | 9.1 (74 reviews) | 9.2 (583 reviews) | 
  | **Ease of Admin** | 9.4 (39 reviews) | 9.3 (68 reviews) | 9.3 (569 reviews) | 
  | **Quality of Support** | 9.3 (45 reviews) | 9.2 (73 reviews) | 9.4 (794 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (36 reviews) | 9.2 (64 reviews) | 9.5 (560 reviews) | 
  | **Product Direction (% positive)** | 8.8 (50 reviews) | 9.2 (76 reviews) | 9.1 (885 reviews) | 

---
## Pricing

### Delighted

#### Entry-Level Pricing

Plan: Free Starter

Price: $0.00

Key Features:
- Use one platform: Email, Web, Link, SDK
- 50 responses/month
- 1 user

[Browse all 4 editions](https://www.g2.com/products/delighted/pricing)

#### Free Trial

Yes

### Formidable Forms

#### Entry-Level Pricing

Plan: Lite

Price: $0.00

Description: Build beautiful contact forms with all the basic fields.

Key Features:
- Unlimited forms
- Unlimited users
- Unlimited form submissions

[Browse all 2 editions](https://www.g2.com/products/formidable-forms/pricing)

#### Free Trial

Yes

### AskNicely

#### Entry-Level Pricing

Plan: Learn

Price: Contact Us

Description: Capture what matters most to customers with engaging CSAT and NPS surveys.


Key Features:
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys

[Browse all 3 editions](https://www.g2.com/products/asknicely/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Formidable Forms** | N/A | N/A |
| **AskNicely** | 8.5/10 | 233 |

#### Analytics

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | Not enough data | 9.7 (217 reviews) | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | Not enough data | 9.5 (193 reviews) | 
| **Customer Effort Score (CES)** | Not enough data | Not enough data | 9.0 (173 reviews) | 
| **Gamification** | Not enough data | Not enough data | 8.3 (161 reviews) | 

#### Customization

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Stakeholder Management** | Not enough data | Not enough data | 8.7 (170 reviews) | 
| **Multilanguage Support** | Not enough data | Not enough data | 8.2 (147 reviews) | 
| **Multiple Branding Support** | Not enough data | Not enough data | 8.4 (150 reviews) | 
| **Vertical-specific Solutions** | Not enough data | Not enough data | 8.6 (148 reviews) | 

#### Generative AI

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.5 (116 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.6 (118 reviews) | 

#### Agentic AI - Experience Management

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.6 (12 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.9 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.9 (12 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.2 (12 reviews) | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Formidable Forms** | N/A | N/A |
| **AskNicely** | N/A | N/A |

#### Feedback Management

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | Not enough data | 

#### Feedback Analysis

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 
| **NPS/CSAT Scoring** | Not enough data | Not enough data | Not enough data | 

#### Feedback Sources

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Online Reviews** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 
| **Social Media** | Not enough data | Not enough data | Not enough data | 
| **Customer Service Channels** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Formidable Forms** | 9.4/10 | 13 |
| **AskNicely** | N/A | N/A |

#### Survey Management

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Survey Builder** | Not enough data | 9.1 (11 reviews) | Not enough data | 
| **Question Types** | Not enough data | 9.5 (11 reviews) | Not enough data | 
| **Templates** | Not enough data | 9.4 (11 reviews) | Not enough data | 
| **Survey Distribution** | Not enough data | 9.4 (8 reviews) | Not enough data | 

#### Survey Customization

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Branching/Skip Logic** | Not enough data | 9.7 (11 reviews) | Not enough data | 
| **Branding** | Not enough data | 9.8 (11 reviews) | Not enough data | 
| **Multimedia Support** | Not enough data | 9.3 (9 reviews) | Not enough data | 
| **Multilingual Surveys** | Not enough data | 9.2 (8 reviews) | Not enough data | 

#### Survey Insights

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.5 (10 reviews) | Not enough data | 
| **BI Tools Integration** | Not enough data | 10.0 (6 reviews) | Not enough data | 
| **Data Exporting** | Not enough data | 9.5 (10 reviews) | Not enough data | 
| **Permissions** | Not enough data | 9.6 (8 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Formidable Forms** | 8.8/10 | 30 |
| **AskNicely** | N/A | N/A |

#### Customization

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Custom Fields** | Not enough data | 9.1 (28 reviews) | Not enough data | 
| **Conditional Logic** | Not enough data | 9.1 (29 reviews) | Not enough data | 
| **Multi-page Forms** | Not enough data | 9.1 (25 reviews) | Not enough data | 
| **Design** | Not enough data | 8.7 (29 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | 8.8 (22 reviews) | Not enough data | 
| **Offline Capability** | Not enough data | 7.3 (17 reviews) | Not enough data | 
| **Notifications** | Not enough data | 9.2 (24 reviews) | Not enough data | 
| **Payments** | Not enough data | 8.9 (19 reviews) | Not enough data | 
| **Mobile Forms** | Not enough data | 9.1 (24 reviews) | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | 8.6/10 | 7 |
| **Formidable Forms** | N/A | N/A |
| **AskNicely** | N/A | N/A |

#### Generative AI

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Survey Management

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Brand Design Consistency** | 9.0 (7 reviews) ✓ Verified | Not enough data | 9.0 (240 reviews) | 
| **Survey Deployment** | 9.0 (7 reviews) ✓ Verified | Not enough data | 9.2 (242 reviews) | 
| **Feedback Collection** | 8.6 (7 reviews) ✓ Verified | Not enough data | 9.3 (249 reviews) | 
| **Device Responsiveness** | 8.1 (7 reviews) ✓ Verified | Not enough data | 9.4 (240 reviews) | 

#### Process Management

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Feedback Aggregation** | 7.8 (6 reviews) ✓ Verified | Not enough data | 8.9 (241 reviews) | 
| **Trigger Alerts** | 8.3 (7 reviews) | Not enough data | 9.2 (232 reviews) | 
| **Real-Time Analysis** | 7.9 (7 reviews) ✓ Verified | Not enough data | 9.3 (241 reviews) | 
| **Real-Time Action** | 8.8 (7 reviews) | Not enough data | 9.3 (230 reviews) | 

#### System Management

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Security** | 8.9 (6 reviews) ✓ Verified | Not enough data | 9.2 (185 reviews) | 
| **System Monitoring** | 9.7 (5 reviews) ✓ Verified | Not enough data | 9.1 (183 reviews) | 

### Customer Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Formidable Forms** | N/A | N/A |
| **AskNicely** | N/A | N/A |

#### Agentic AI - Customer Advocacy

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Brand Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Delighted** | N/A | N/A |
| **Formidable Forms** | N/A | N/A |
| **AskNicely** | N/A | N/A |

#### Discovery

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Referral Program** | Not enough data | Not enough data | Not enough data | 
| **Incentives** | Not enough data | Not enough data | Not enough data | 
| **3rd-Party Trends** | Not enough data | Not enough data | Not enough data | 

#### Insight

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Adoption Insight** | Not enough data | Not enough data | Not enough data | 
| **Engagement Analysis** | Not enough data | Not enough data | Not enough data | 

#### Mobile

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Mobile Optimization** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Multichannel Sharing** | Not enough data | Not enough data | Not enough data | 
| **Forum** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 
| **Content Distribution** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Delighted (1):** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)

**Unique to Formidable Forms (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to AskNicely (4):** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy), [Experience Management Software](https://www.g2.com/categories/experience-management), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Delighted | Formidable Forms | AskNicely | 
|---|---|---|---|
| **Small-Business** | 40.7% | 90.0% | 43.4% | 
| **Mid-Market** | 57.6% | 7.0% | 47.9% | 
| **Enterprise** | 1.7% | 3.0% | 8.7% | 

### By Industry

#### Delighted

- **Computer Software:** 18.6%
- **Information Technology and Services:** 15.3%
- **Internet:** 10.2%
- **Apparel & Fashion:** 3.4%
- **Building Materials:** 3.4%
- **Retail:** 3.4%
- **Consumer Services:** 3.4%
- **Financial Services:** 3.4%
- **Insurance:** 3.4%
- **Graphic Design:** 1.7%
- **Other:** 33.9%

#### Formidable Forms

- **Information Technology and Services:** 12.9%
- **Marketing and Advertising:** 9.9%
- **Computer Software:** 6.9%
- **Non-Profit Organization Management:** 6.9%
- **Internet:** 5.0%
- **Higher Education:** 4.0%
- **Accounting:** 3.0%
- **Graphic Design:** 3.0%
- **Professional Training & Coaching:** 3.0%
- **Events Services:** 2.0%
- **Other:** 43.6%

#### AskNicely

- **Computer Software:** 12.4%
- **Information Technology and Services:** 8.7%
- **Internet:** 5.3%
- **Health, Wellness and Fitness:** 5.1%
- **Marketing and Advertising:** 4.2%
- **Hospital & Health Care:** 4.2%
- **Financial Services:** 3.4%
- **Consumer Services:** 2.9%
- **Telecommunications:** 2.5%
- **Real Estate:** 2.5%
- **Other:** 48.9%

---
## Alternatives

### Alternatives to Delighted

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23555 reviews)
- [Medallia Agile Research](https://www.g2.com/products/medallia-agile-research/reviews) — 4.3/5 stars (65 reviews)
- [Nicereply](https://www.g2.com/products/nicereply/reviews) — 4.5/5 stars (431 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (954 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2915 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)

### Alternatives to Formidable Forms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5236 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (971 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23555 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (330 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3575 reviews)

### Alternatives to AskNicely

- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4095 reviews)
- [Medallia Customer Experience](https://www.g2.com/products/medallia-customer-experience/reviews) — 4.5/5 stars (210 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1740 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (209 reviews)
- [InMoment Experience Improvement (XI) Platform](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews) — 4.7/5 stars (319 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1600 reviews)

---
## Top Discussions

### Delighted

- Title: [Who owns delighted?](https://www.g2.com/discussions/who-owns-delighted) — 1 comment
  > **Top comment:** "It's Qualtrics I think"
- Title: [Is it possible to send SMS surveys to customers with Delighted?](https://www.g2.com/discussions/13794-is-it-possible-to-send-sms-surveys-to-customers-with-delighted) — 1 comment, 2 upvotes
  > **Top comment:** "Hi Kari, my name is Stephanie and I'm a research analyst in marketing & advertising at G2. This is a great question! Delighted offers multiple methods for..."

### Formidable Forms

- Title: [when they have the integration ready to print information in PDF format](https://www.g2.com/discussions/when-they-have-the-integration-ready-to-print-information-in-pdf-format) — 1 comment, 2 upvotes
  > **Top comment:** "Formidable Forms has added native support for generating print-ready PDFs. Combined with its Visual Views Application Builder, you can design PDFs that have..."
- Title: [Are formidable forms worth it?](https://www.g2.com/discussions/are-formidable-forms-worth-it) — 1 comment
  > **Top comment:** "I do like using Formidable Forms for advanced features like surveys, purchasing a product and digital signature, but more and more compatitive products are..."
- Title: [What is formidable form?](https://www.g2.com/discussions/what-is-formidable-form) — 1 comment, 1 upvote
  > **Top comment:** "Formidable Forms is a form builder for websites built on the self-hosted version of the WordPress content management system."

### AskNicely

- Title: [When will AskNicely have integration with Zoho CRM?](https://www.g2.com/discussions/when-will-asknicely-have-integration-with-zoho-crm) — 1 comment, 1 upvote
  > **Top comment:** "Hi Lou,

You can integrate AskNicely with your Zoho Desk account to automatically send surveys when tickets are closed. Each survey request is checked..."
- Title: [How do I see who is leaving the review?](https://www.g2.com/discussions/how-do-i-see-who-is-leaving-the-review) — 1 comment, 1 upvote
  > **Top comment:** "Hi Katelyn, this is an option that can be toggled on and off. I recommend contacting our support team directly at support@asknice.ly to walk you through..."
- Title: [How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response](https://www.g2.com/discussions/how-do-i-have-the-case-owner-in-salesforce-connected-with-the-owner-of-the-asknicely-survey-response) — 1 comment, 1 upvote
  > **Top comment:** "Hello Alex - It’s a matter of what fields or objects associated with the case you would want to send over. We can attach a response to a Case in Salesforce..."
- Title: [Does AskNicely integrate with JIRA?](https://www.g2.com/discussions/15155-does-asknicely-integrate-with-jira) — 1 comment, 1 upvote
  > **Top comment:** "Hi Drew! My name is Stephanie and I'm a G2 research analyst in marketing & advertising. Great question — it sounds like that integration would be super..."
- Title: [Can I customise the survey?](https://www.g2.com/discussions/customisation) — 1 comment, 1 upvote
  > **Top comment:** "You set up your survey with whatever question you want, and then they can have responses that dig further depending on their answer. So yes, you can..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/delighted-vs-formidable-forms-vs-asknicely)