G2 reviewers report that Skilljar by Gainsight excels in quality of support, with users praising the platform's responsiveness and helpfulness. One user highlighted how the support team significantly improved their training experience, while Degreed's support received lower satisfaction ratings, indicating potential challenges in this area.
Users say that Skilljar by Gainsight offers a user-friendly interface that enhances the learning experience. Reviewers appreciate the centralized location for training materials, which simplifies tracking course completions. In contrast, while Degreed is noted for its extensive course catalog, some users find it less intuitive to navigate.
According to verified reviews, Skilljar by Gainsight shines in customer training, with users noting that it effectively boosts product adoption and retention. This focus on customer education is a key differentiator, whereas Degreed is more oriented towards internal learning paths, which may not cater as effectively to customer-facing training needs.
Reviewers mention that both platforms provide valuable content delivery and tracking features, but Skilljar by Gainsight stands out with higher ratings. Users appreciate its modern interface that keeps customers engaged and informed about the latest trends, while Degreed's content management features are seen as less robust.
Users highlight that Degreed offers a strong course marketplace, allowing learners to access a wide variety of courses and share their progress easily. However, Skilljar by Gainsight's focus on comprehensive learning tools for customer education provides a more tailored experience for businesses looking to enhance customer knowledge.
G2 reviewers indicate that both platforms have their strengths in ease of setup, but Degreed has a slight edge in this area. Users have noted its intuitive onboarding process, making it easier for organizations to get started, while Skilljar by Gainsight's setup is also praised, albeit with slightly more complexity in comparison.
Pricing
Entry-Level Pricing
Degreed
No pricing available
Skilljar by Gainsight
No pricing available
Free Trial
Degreed
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Skilljar by Gainsight
Free Trial is available
Ratings
Meets Requirements
8.4
32
8.7
285
Ease of Use
8.3
32
8.9
286
Ease of Setup
8.8
19
8.7
234
Ease of Admin
8.4
17
8.7
242
Quality of Support
8.3
30
9.4
282
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