# Agentforce Health (formerly Salesforce Health Cloud) vs Definitive Healthcare Comparison

| | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 37 | 42 | 
| **Largest Market Segment** | Enterprise (44.1% of reviews) | Mid-Market (43.9% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Agentforce Health (formerly Salesforce Health Cloud)

Pros:
- Ease of Use (1 reviews)
- Features (1 reviews)

Cons:
- Complex Interface (1 reviews)
- Slow Loading (1 reviews)

### Definitive Healthcare

**Not enough data**

---
## Ratings Comparison
| Rating | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
  | **Meets Requirements** | 7.9 (21 reviews) | 8.1 (33 reviews) | 
  | **Ease of Use** | 7.8 (23 reviews) | 8.0 (35 reviews) | 
  | **Ease of Setup** | 6.9 (8 reviews) | 8.6 (11 reviews) | 
  | **Ease of Admin** | 7.5 (8 reviews) | 8.5 (12 reviews) | 
  | **Quality of Support** | 7.9 (21 reviews) | 7.8 (31 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (9 reviews) | 7.5 (12 reviews) | 
  | **Product Direction (% positive)** | 8.0 (23 reviews) | 7.3 (34 reviews) | 

---
## Pricing

### Agentforce Health (formerly Salesforce Health Cloud)

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Definitive Healthcare

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Interactive Patient Care Systems (IPC)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **Definitive Healthcare** | N/A | N/A |

#### Interoperability

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Device Interfacing** | Not enough data | Not enough data | 
| **Care Communication** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 

#### Patient Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Patient Portal** | Not enough data | Not enough data | 
| **Assessment** | Not enough data | Not enough data | 
| **Telehealth** | Not enough data | Not enough data | 
| **Educational Content** | Not enough data | Not enough data | 

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | 9.2/10 | 7 |
| **Definitive Healthcare** | N/A | N/A |

#### Information Flow

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Patient Case Management** | 9.2 (6 reviews) | Not enough data | 
| **Referrals Management** | 9.0 (5 reviews) | Not enough data | 
| **Records Management** | 9.7 (6 reviews) | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

#### Patient Experience

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Dashboards & Reporting** | 9.0 (5 reviews) | Not enough data | 
| **Team Management** | 9.0 (5 reviews) | Not enough data | 
| **Secure Communications** | 9.0 (5 reviews) | Not enough data | 
| **Patient Experience Management** | 9.7 (5 reviews) | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Discharge Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Admissions Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Waiting Time Tracking** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Patient Monitoring** | Not enough data | Not enough data | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Patient Location Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Patient Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### Healthcare Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **Definitive Healthcare** | 8.8/10 | 12 |

#### Data Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Data Warehouse** | Not enough data | 8.5 (8 reviews) | 
| **Data Analysis** | Not enough data | 9.0 (12 reviews) | 
| **Data Capture** | Not enough data | 8.9 (11 reviews) | 
| **Data Integration** | Not enough data | Not enough data | 
| **Integration with Wearable Devices** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Security and Privacy Controls** | Not enough data | Not enough data | 
| **Data Querying** | Not enough data | Not enough data | 

#### Analytic Tools - Healthcare Analytics

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Data Visualization** | Not enough data | Not enough data | 
| **Cost Analysis** | Not enough data | Not enough data | 
| **Real-Time Analysis** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Patient Risk Scoring** | Not enough data | Not enough data | 
| **Natural Language Processing (NLP)** | Not enough data | Not enough data | 

### Healthcare Integration Engines

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **Definitive Healthcare** | N/A | N/A |

#### Data Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Health Data Exchange** | Not enough data | Not enough data | 
| **Regulation & Compliance** | Not enough data | Not enough data | 
| **User Access** | Not enough data | Not enough data | 

#### Operations Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Third-Party Software Integrations** | Not enough data | Not enough data | 
| **System Interoperability** | Not enough data | Not enough data | 
| **Integration Services** | Not enough data | Not enough data | 
| **Interface Status Updates** | Not enough data | Not enough data | 
| **Operational Support** | Not enough data | Not enough data | 

#### Agentic AI - Healthcare Integration Engines

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **Definitive Healthcare** | N/A | N/A |

#### Patient-Centered Functions

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Online Presence Management** | Not enough data | Not enough data | 
| **Patient Feedback Management** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **Integration with Wearables** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Intake Management** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

#### Operations

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Digital Intake Forms** | Not enough data | Not enough data | 
| **Engagement Measuring** | Not enough data | Not enough data | 
| **Patient Satisfaction Management** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 
| **IPC Systems Integration** | Not enough data | Not enough data | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Patient Engagement** | Not enough data | Not enough data | 
| **Care Plan Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Care Summaries** | Not enough data | Not enough data | 
| **EHR-Agnostic** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Patient Education** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Patient Questionnaires** | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Medication History** | Not enough data | Not enough data | 
| **Online Refills** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Prescription Renewal** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Lab Results** | Not enough data | Not enough data | 
| **Telemedicine** | Not enough data | Not enough data | 
| **One-to-One Messaging** | Not enough data | Not enough data | 
| **Patient Monitoring** | Not enough data | Not enough data | 
| **Health Record Access** | Not enough data | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Bill Payment** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Video Consultations** | Not enough data | Not enough data | 
| **Secure Messaging** | Not enough data | Not enough data | 

### Healthcare Commercial Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **Definitive Healthcare** | N/A | N/A |

#### Data Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Data Warehouse** | Not enough data | Not enough data | 
| **Data Analysis** | Not enough data | Not enough data | 
| **Data Capture** | Not enough data | Not enough data | 

#### Data Visualization

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Reports** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Insights

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Steps to Answer** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration /Workflow** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 

#### Data Preparation

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Big Data** | Not enough data | Not enough data | 
| **Data Transformation** | Not enough data | Not enough data | 
| **Connectors** | Not enough data | Not enough data | 
| **Data Governance** | Not enough data | Not enough data | 

#### Data Modeling and Blending

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Data Modeling** | Not enough data | Not enough data | 
| **Data Querying** | Not enough data | Not enough data | 
| **Data Filtering** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 
| **Data Blending** | Not enough data | Not enough data | 

---
## Categories

**Unique to Agentforce Health (formerly Salesforce Health Cloud) (3):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Interactive Patient Care Systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc)

**Unique to Definitive Healthcare (3):** [Healthcare Integration Engines](https://www.g2.com/categories/healthcare-integration-engines), [Healthcare Analytics Software](https://www.g2.com/categories/healthcare-analytics), [Healthcare Commercial Intelligence Software](https://www.g2.com/categories/healthcare-commercial-intelligence)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Health (formerly Salesforce Health Cloud) | Definitive Healthcare | 
|---|---|---|
| **Small-Business** | 23.5% | 36.6% | 
| **Mid-Market** | 32.4% | 43.9% | 
| **Enterprise** | 44.1% | 19.5% | 

### By Industry

#### Agentforce Health (formerly Salesforce Health Cloud)

- **Hospital & Health Care:** 63.6%
- **Information Technology and Services:** 9.1%
- **Health, Wellness and Fitness:** 9.1%
- **Computer Software:** 9.1%
- **Marketing and Advertising:** 3.0%
- **Facilities Services:** 3.0%
- **Electrical/Electronic Manufacturing:** 3.0%

#### Definitive Healthcare

- **Hospital & Health Care:** 50.0%
- **Medical Devices:** 10.0%
- **Computer Software:** 10.0%
- **Information Technology and Services:** 7.5%
- **Staffing and Recruiting:** 5.0%
- **Public Relations and Communications:** 2.5%
- **Medical Practice:** 2.5%
- **Marketing and Advertising:** 2.5%
- **Management Consulting:** 2.5%
- **Health, Wellness and Fitness:** 2.5%
- **Other:** 5.0%

---
## Alternatives

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---
## Top Discussions

### Agentforce Health (formerly Salesforce Health Cloud)

No discussions available for this product.

### Definitive Healthcare

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-health-formerly-salesforce-health-cloud-vs-definitive-healthcare)