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At a Glance
Market Segments
Small-Business (83.1% of reviews)
Small-Business (73.8% of reviews)
Entry-Level Pricing
Contact Us
Free 1 User
Deepgram
Star Rating
(326)4.6 out of 5
Market Segments
Small-Business (83.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 2 pricing plansOtter.ai
Star Rating
(442)4.4 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Deepgram excels in its Developer API & SDK, scoring 9.1, which reviewers mention allows for seamless integration into existing workflows, while Otter.ai's score of 7.5 indicates a less robust offering in this area.
- Reviewers mention that Deepgram's secure communication channels, rated at 9.2, provide a higher level of data protection compared to Otter.ai's score of 8.6, making it a preferred choice for businesses concerned about security.
- Users on G2 highlight Deepgram's high accuracy in noisy settings, scoring 8.3, which reviewers say is particularly beneficial for environments like busy offices, whereas Otter.ai's score of 8.0 suggests it may struggle slightly more in similar conditions.
- Reviewers mention that Deepgram's low-latency processing, rated at 8.9, is a standout feature for real-time applications, while Otter.ai's score of 8.8 indicates it is also effective but may not match the speed of Deepgram.
- Users say that Deepgram's product direction, with a score of 9.5, reflects a strong commitment to innovation, which reviewers appreciate, while Otter.ai's score of 8.8 suggests it may not be evolving as rapidly.
- G2 users report that Deepgram's ease of use, rated at 9.1, is frequently praised, with reviewers mentioning that the interface is intuitive, while Otter.ai's score of 9.0 indicates it is also user-friendly but slightly less so than Deepgram.
Pricing
Entry-Level Pricing
Deepgram
Premium
Contact Us
Ready to scale up and need to transcribe more than 10K hours annually? Learn about tailored accuracy gains, volume pricing, private cloud, on-prem deployments, and dedicated support.
- All features listed at deepgram.com/pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
Deepgram
Free Trial is available
Otter.ai
Free Trial is available
Ratings
Meets Requirements
8.8
276
8.7
372
Ease of Use
9.1
283
9.0
377
Ease of Setup
8.9
181
9.0
271
Ease of Admin
8.9
91
8.6
88
Quality of Support
8.8
242
8.4
238
Has the product been a good partner in doing business?
9.2
91
8.6
81
Product Direction (% positive)
9.5
274
8.8
361
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Agent Performance Management
Not enough data
7.7
74
Not enough data
8.7
82
Not enough data
8.6
81
Generative AI
Not enough data
8.7
78
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Voice
Not enough data
8.5
184
Not enough data
8.0
195
Transcription
Not enough data
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Editing
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Integration
8.7
25
Not enough data
8.9
25
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Speech Output
8.7
24
Not enough data
8.3
24
Not enough data
8.7
25
Not enough data
8.1
24
Not enough data
8.4
26
Not enough data
7.8
26
Not enough data
8.0
23
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audio Format
8.5
23
Not enough data
9.0
25
Not enough data
8.7
25
Not enough data
Not enough data
Not enough data
Generative AI
8.8
26
Not enough data
Not enough data
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
177
Not enough data
8.0
175
Not enough data
8.4
175
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
169
Not enough data
7.7
169
Not enough data
8.7
173
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.8
85
Not enough data
8.0
83
Deployment & Integration - Voice Recognition
9.0
38
8.5
17
9.1
39
7.5
16
8.8
37
8.5
17
8.4
37
8.9
17
Performance Optimization - Voice Recognition
8.3
40
8.0
17
8.5
38
8.6
16
8.1
38
8.1
16
7.9
38
8.0
15
8.6
39
8.8
15
Security & Compliance - Voice Recognition
8.6
37
8.7
15
8.8
37
8.6
15
9.1
37
8.6
15
Advanced AI & Biometric Features - Voice Recognition
8.4
33
7.7
15
8.3
36
8.1
15
8.2
39
8.1
16
8.3
35
7.2
16
Agentic AI - Voice Recognition
8.5
35
8.4
15
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
63
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
65
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
62
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Categories
Categories
Shared Categories
Deepgram and Otter.ai are categorized as Voice Recognition
Unique Categories
Deepgram is categorized as Text to Speech
Otter.ai is categorized as Transcription, AI Note-Taking Software, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Deepgram
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
28.8%
Information Technology and Services
18.8%
Telecommunications
4.4%
Hospital & Health Care
4.4%
Higher Education
3.4%
Other
40.1%
Marketing and Advertising
11.4%
Computer Software
11.4%
Information Technology and Services
7.1%
Consulting
6.9%
Higher Education
5.0%
Other
58.1%
Alternatives
Discussions
What is the best way to use the keywords, search, numerals and other parameters inside the API call?
1 Comment
Official Response from Deepgram
The Spanish model does not support the numerals=true flag that you can use in the English models at the time of writing (Aug 27,2021). Search should work,...Read more
What is Deepgram used for?
1 Comment
PB
Deepgram is one of cloud provider for voice domain related services including speech to text, text to speech and other speech and text based analysis tasks...Read more
Deepgram has no more discussions with answers
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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