Compare Deepgram and Otter.ai 
At a Glance
Market Segments
Small-Business (80.5% of reviews)
Small-Business (73.3% of reviews)
Entry-Level Pricing
Contact Us
Free 1 User
Deepgram
Star Rating
(440)4.6 out of 5
Market Segments
Small-Business (80.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 2 pricing plansOtter.ai
Star Rating
(464)4.4 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Deepgram excels in transcription accuracy, with users highlighting its superior performance in noisy environments and effective background noise cancellation. One user noted, "Deepgram does the best in transcription accuracy," making it a strong choice for those needing reliable speech-to-text services.
- Users say that Otter.ai is particularly beneficial for team collaboration, as it automatically transcribes meetings and allows users to highlight key points and add comments. This feature helps keep everyone on the same page, which is especially useful for busy professionals.
- Reviewers mention that Deepgram's API documentation is user-friendly, facilitating a smooth setup process for developers. One user appreciated how easy it was to integrate Deepgram into their voice agent, stating, "The API documentation made it easy for me to set up an accurate speech-to-text service."
- According to verified reviews, Otter.ai shines in its ability to summarize conversations effectively. Users have found it particularly helpful for recording important discussions, such as doctor visits, allowing them to focus on the conversation without worrying about taking notes.
- G2 reviewers highlight that Deepgram offers a more robust developer experience with features like low-latency processing and high-volume scalability. Users appreciate the real-time feel of the software, stating, "It genuinely feels live," which is crucial for applications requiring immediate feedback.
- Users report that while both products are easy to set up, Deepgram has a slight edge in administrative ease and overall support quality. Reviewers noted that Deepgram's support team is responsive and helpful, enhancing the overall user experience compared to Otter.ai.
Pricing
Entry-Level Pricing
Deepgram
Premium
Contact Us
Ready to scale up and need to transcribe more than 10K hours annually? Learn about tailored accuracy gains, volume pricing, private cloud, on-prem deployments, and dedicated support.
- All features listed at deepgram.com/pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
Deepgram
Free Trial is available
Otter.ai
Free Trial is available
Ratings
Meets Requirements
8.8
300
8.7
389
Ease of Use
9.1
308
9.0
394
Ease of Setup
9.0
206
9.0
288
Ease of Admin
8.9
97
8.6
93
Quality of Support
8.8
259
8.4
251
Has the product been a good partner in doing business?
9.1
96
8.5
86
Product Direction (% positive)
9.4
299
8.9
377
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Artificial Intelligence - Conversation Intelligence
Not enough data
7.7
74
Not enough data
8.7
83
Not enough data
Not enough data
Generative AI
Not enough data
8.7
79
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Voice
Not enough data
8.5
184
Not enough data
8.0
197
Transcription
Not enough data
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Editing
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
176
Not enough data
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Integration
9.0
25
Not enough data
9.0
25
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
Speech Output
8.4
22
Not enough data
8.1
22
Not enough data
8.8
24
Not enough data
8.2
24
Not enough data
8.3
25
Not enough data
7.7
25
Not enough data
7.8
22
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audio Format
8.7
21
Not enough data
9.1
22
Not enough data
8.6
22
Not enough data
Not enough data
Not enough data
Generative AI
8.8
24
Not enough data
Not enough data
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
191
Not enough data
7.9
181
Not enough data
8.4
179
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
169
Not enough data
7.8
171
Not enough data
8.7
182
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.7
178
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Integration - Voice Recognition
9.3
44
8.6
18
9.4
48
7.6
17
9.0
36
8.6
18
8.4
32
8.9
17
Performance Optimization - Voice Recognition
8.4
44
7.9
18
8.7
37
8.6
16
8.3
34
8.1
16
7.6
38
8.0
15
9.1
49
8.8
15
Security & Compliance - Voice Recognition
8.7
33
8.7
15
8.7
32
8.6
15
9.2
31
8.6
15
Advanced AI & Biometric Features - Voice Recognition
8.5
28
7.7
15
8.4
32
8.1
15
8.2
36
8.1
16
8.4
31
7.2
16
Agentic AI - Voice Recognition
8.6
32
8.4
15
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
64
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
67
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
64
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Categories
Categories
Shared Categories
Deepgram and Otter.ai are categorized as Voice Recognition
Unique Categories
Deepgram is categorized as Text to Speech
Otter.ai is categorized as Transcription, AI Note-Taking Software, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Deepgram
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
29.4%
Information Technology and Services
16.9%
Hospital & Health Care
4.7%
Telecommunications
4.1%
Higher Education
3.2%
Other
41.9%
Marketing and Advertising
11.2%
Computer Software
11.0%
Information Technology and Services
7.6%
Consulting
6.9%
Higher Education
4.8%
Other
58.6%
Discussions
What is the best way to use the keywords, search, numerals and other parameters inside the API call?
1 Comment
Official Response from Deepgram
The Spanish model does not support the numerals=true flag that you can use in the English models at the time of writing (Aug 27,2021). Search should work,...Read more
What is Deepgram used for?
1 Comment
PB
Deepgram is one of cloud provider for voice domain related services including speech to text, text to speech and other speech and text based analysis tasks...Read more
Deepgram has no more discussions with answers
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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