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# Deem vs Egencia by Amex GBT Comparison - What are their main differences?

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Pricing

**Deem**
Free Trial

No pricing available

**Egencia by Amex GBT**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Deem**
1 monthFaster

Based on 6 responses

**Egencia by Amex GBT**
2 months

Based on 33 responses

Return on Investment

**Deem**
4 months9 months sooner

Based on 6 responses

**Egencia by Amex GBT**
13 months

Based on 31 responses

Perceived Cost

**Deem**
$$$$$

**Egencia by Amex GBT**
$$$$$

Average Discount

**Deem**
Not enough reviews yet

**Egencia by Amex GBT**
15%

 ![Deem](https://images.g2crowd.com/uploads/product/hd_favicon/2cd9689918eeb9734aee299c01c02647/deem.svg "Deem")

 ![Egencia by Amex GBT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2ed36bc888a58b3c6ec828c05c6833ba/egencia-by-amex-gbt.jpg "Egencia by Amex GBT")

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**Pros & Cons**
from reviews

**Deem**
Not enough data

**Egencia by Amex GBT**
[
Ease of Use (96)
](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1140391&qs=pros-and-cons#reviews)[
Easy Booking (70)
](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1139042&qs=pros-and-cons#reviews)[
Poor Customer Support (29)
](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1139115&qs=pros-and-cons#reviews)[
Booking Issues (25)
](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1139961&qs=pros-and-cons#reviews)

Integrations

**Deem**
Not enough data

**Egencia by Amex GBT**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_01ed0535f85e0642025744db1e493e01/abacus-2026-01-28.png "Product Avatar Image")

Abacus

](https://www.g2.com/products/abacus-2026-01-28/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_22c3859d1ea2db7c3965d0825975f2ae/certify-certify.png "Product Avatar Image")

Certify

](https://www.g2.com/products/certify-certify/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fd9b0bfb1f3808b39549e873c236f95f/coupa-software-coupa.png "Product Avatar Image")

Coupa

](https://www.g2.com/products/coupa-software-coupa/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e133b0269b65c3c7fb6972a1bb819d6b/databasics-pty-ltd-databasics.png "Product Avatar Image")

databasics

](https://www.g2.com/products/databasics-pty-ltd-databasics/reviews)[
View all
](https://www.g2.com/products/egencia-by-amex-gbt/integrations)

Screenshots

**Deem**
 ![Deem screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/185177/deem-app-ecocheck.png)

**Egencia by Amex GBT**
 ![Egencia by Amex GBT screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1793447/Egencia-Home-screen-chat-ai-image%282%29.png)

**Ratings**
from reviews

Meets Requirements

**Deem**

9.2

9.2208

**Egencia by Amex GBT**

9.1

9.1710

Ease of Use

**Deem**

9.1

9.1207

**Egencia by Amex GBT**

9.1

9.1719

Ease of Setup

**Deem**

8.7

8.713

**Egencia by Amex GBT**

9.1

9.1361

Ease of Admin

**Deem**

8.7

8.714

**Egencia by Amex GBT**

8.8

8.8252

Quality of Support

**Deem**

9.1

9.1183

**Egencia by Amex GBT**

8.9

8.9632

Has the product been a good partner in doing business?

**Deem**

8.9

8.915

**Egencia by Amex GBT**

8.9

8.9257

Product Direction (% positive)

**Deem**

9.2

9.2201

**Egencia by Amex GBT**

8.0

8.0656

**Features**
ratings from reviews

Travel Management[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

9.4

193

8.4

582

Expense Reporting

Expense Automation

9.6(won by 1.1)

122

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

217

|

Verified

Integration

9.5(won by 1.0)

119

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

228

|

Verified

Compliance

9.5(won by 0.5)

121

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.0

280

|

Verified

Mobile Functionality

9.6(won by 0.8)

121

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.8

271

|

Verified

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Approval 

Rules

9.6(won by 0.6)

121

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.0

318

|

Verified

Workflows

9.4(won by 0.5)

121

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.9

285

|

Verified

Submit

9.6(won by default)

119

|

Verified

Feature Not Available

Travel Management

Ease of Booking

9.2(won by 0.2)

176

|

Verified

9.0

399

|

Verified

Itinerary Management

9.2(won by 0.3)

173

|

Verified

8.9

365

|

Verified

Trip Notifications

9.4(won by 0.3)

172

|

Verified

9.1

359

|

Verified

Advanced Integrations

9.1(won by 0.9)

150

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

250

|

Verified

Booking Management

Not enough data

9.3(won by default)

9

Online Booking

Not enough data

Not enough data

Credit Card Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Restriction Management

Not enough data

Not enough data

Reservations Management

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Travel Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

AI - Travel Management

Personalization

Not enough data

7.1(won by default)

69

Predictive Analytics

Not enough data

7.3(won by default)

72

Cost Savings

Not enough data

8.0(won by default)

75

Efficiency

Not enough data

8.2(won by default)

74

Real-Time Assistance

Not enough data

7.5(won by default)

76

Reporting/Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Agentic AI - Travel Management

Autonomous Task Execution

Not enough data

7.0(won by default)

25

Proactive Assistance

Not enough data

7.4(won by default)

25

Employee Risk Management

Policy Enforcement & Compliance

Not enough data

9.7(won by default)

6

Emergency Assistance Integration

Not enough data

Not enough data

Risk Alerts & Safety Notifications

Not enough data

Not enough data

Traveler Tracking

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Real-time Alerts

Not enough data

Not enough data

Sustainability & Reporting

Sustainability Reporting

Not enough data

Not enough data

Carbon Emissions Tracking

Not enough data

Not enough data

Green Travel Recommendations

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Additional Functionality

API

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Financial Analysis

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Expense Claims

Not enough data

Not enough data

Budget Control

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Spend Control

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Spend Analysis

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Employee Self Service

Not enough data

Not enough data

Expense Management[Hide 101 FeaturesShow 101 Features](javascript:void(0);)

Not enough data

8.7

462

Agentic AI - Expense Management

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Expense Reports

Ease of Creating Expense Reports

Not enough data

8.5(won by default)

44

Bank / Credit Card Integration

Not enough data

8.6(won by default)

47

Smart Categorization

Not enough data

8.8(won by default)

45

Digital Receipt Management

Not enough data

8.7(won by default)

44

Employee Reimbursement

Not enough data

8.4(won by default)

33

Currency Conversions

Not enough data

8.5(won by default)

28

Corporate Card

Not enough data

8.7(won by default)

45

Credit Card Management

Not enough data

Not enough data

Travel Management

Ease of Booking

9.2(won by 0.2)

176

|

Verified

9.0

399

|

Verified

Itinerary Management

9.2(won by 0.3)

173

|

Verified

8.9

365

|

Verified

Trip Notifications

9.4(won by 0.3)

172

|

Verified

9.1

359

|

Verified

Advanced Integrations

9.1(won by 0.9)

150

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

250

|

Verified

Booking Management

Not enough data

9.3(won by default)

9

Online Booking

Not enough data

Not enough data

Credit Card Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Restriction Management

Not enough data

Not enough data

Reservations Management

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Travel Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Client Invoicing

Invoice Creation and Delivery

Not enough data

8.4(won by default)

34

Electronic Payments

Not enough data

8.4(won by default)

36

Project Accounting / Revenue Recognition

Not enough data

8.7(won by default)

31

Biometric Recognition

Not enough data

Not enough data

Optical Character Recognition

Not enough data

Not enough data

Generative AI - Expense Management

Text Generation

Not enough data

Not enough data

Image-to-Text

Not enough data

Not enough data

Text Summarization

Not enough data

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Expense Claims

Not enough data

Not enough data

Budgeting/Forecasting

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Spend Control

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Automated Receipt Matching

Not enough data

Not enough data

Mobile Receipt Upload

Not enough data

Not enough data

Billable & Non-Billable Hours

Not enough data

Not enough data

Financial Analysis

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile

Receipt Capture

Not enough data

8.5(won by default)

34

Mileage Tracking

Not enough data

8.3(won by default)

27

Travel Itinerary and Flight Status Updates

Not enough data

8.8(won by default)

52

Expense Tracking

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Platform

Embedded AI / Machine Learning

Not enough data

8.4(won by default)

30

Complex Approval Workflow

Not enough data

9.0(won by default)

30

Generative AI

Not enough data

Not enough data

Administration

PCI Regulation Compliant

Not enough data

9.0(won by default)

25

Administration

Business Tool Integration

Not enough data

8.9(won by default)

28

Workflow

Not enough data

8.8(won by default)

30

Automated Reminders

Not enough data

8.9(won by default)

40

Policy Compliance Management

Not enough data

8.8(won by default)

37

User, Role, and Access Management

Not enough data

8.9(won by default)

37

Timesheet Management

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Platform

Reporting

Not enough data

8.3(won by default)

36

APIs / Integration

Not enough data

7.8(won by default)

25

Internationalization

Not enough data

8.4(won by default)

29

Performance and Reliability

Not enough data

8.8(won by default)

43

Mobile User Support

Not enough data

8.7(won by default)

38

Offline

Not enough data

8.3(won by default)

27

Accounting Integration

Not enough data

Not enough data

QuickBooks Integration

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Payroll Integration

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Spend Management[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

Not enough data

8.1

19

Setup

Data

Not enough data

8.4(won by default)

17

Approvals

Not enough data

8.7(won by default)

17

Alignment

Not enough data

8.3(won by default)

17

Real-Time Data

Not enough data

Not enough data

Performance

KPIs

Not enough data

7.7(won by default)

15

Benchmarks

Not enough data

7.6(won by default)

16

Forecasting

Not enough data

7.6(won by default)

14

Savings

Not enough data

8.3(won by default)

16

Payment Cards

One-time Virtual

Not enough data

8.8(won by default)

13

Recurring Virtual

Not enough data

8.7(won by default)

13

Physical

Not enough data

7.8(won by default)

12

Reporting

Real-Time Monitoring

Not enough data

8.9(won by default)

15

Multiple Views

Not enough data

8.7(won by default)

14

Data Import/Export

Not enough data

9.1(won by default)

15

Budgets

Not enough data

9.0(won by default)

14

Real-Time Updates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Payments

Vendor

Not enough data

7.8(won by default)

12

Recurring

Not enough data

8.3(won by default)

12

Employee Reimbursements

Not enough data

8.7(won by default)

13

ACH

Not enough data

6.3(won by default)

12

Reimbursement Management

Not enough data

Not enough data

Fraud & Risk Management

Notifications

Not enough data

7.6(won by default)

13

Unique Cards

Not enough data

7.8(won by default)

12

Controls

Not enough data

7.6(won by default)

12

Budget Control

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Spend Control

Not enough data

Not enough data

Prepaid Cards

Not enough data

Not enough data

Agentic AI - Spend Management

Proactive Assistance

Not enough data

7.3(won by default)

5

Additional Functionality

Reminders

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Invoice Processing

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Spend Analysis

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Approval Workflow

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Expense Claims

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Time & Expense Tracking

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

Credit Card Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Requisition Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Show 1 feature category with incomplete data

Accounting & Finance[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Accounting & Finance

Autonomous Task Execution

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Deem](https://images.g2crowd.com/uploads/product/hd_favicon/2cd9689918eeb9734aee299c01c02647/deem.svg "Deem")](https://www.g2.com/products/deem/reviews)

Deem

Small-Business(50 or fewer emp.)

22.1%

Mid-Market(51-1000 emp.)

54.4%

Enterprise(\> 1000 emp.)

23.5%

[![Egencia by Amex GBT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2ed36bc888a58b3c6ec828c05c6833ba/egencia-by-amex-gbt.jpg "Egencia by Amex GBT")](https://www.g2.com/products/egencia-by-amex-gbt/reviews)

Egencia by Amex GBT

Small-Business(50 or fewer emp.)

13.6%

Mid-Market(51-1000 emp.)

37.9%

Enterprise(\> 1000 emp.)

48.4%

Small-Business

(50 or fewer emp.)

22.1%

13.6%

Mid-Market

(51-1000 emp.)

54.4%

37.9%

Enterprise

(\> 1000 emp.)

23.5%

48.4%

Reviewers' Industry

[![Deem](https://images.g2crowd.com/uploads/product/hd_favicon/2cd9689918eeb9734aee299c01c02647/deem.svg "Deem")](https://www.g2.com/products/deem/reviews)
Deem

Information Technology and Services

20.7%

Automotive

6.9%

Management Consulting

5.5%

Leisure, Travel & Tourism

5.1%

Logistics and Supply Chain

4.1%

Other

57.6%

[![Egencia by Amex GBT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2ed36bc888a58b3c6ec828c05c6833ba/egencia-by-amex-gbt.jpg "Egencia by Amex GBT")](https://www.g2.com/products/egencia-by-amex-gbt/reviews)
Egencia by Amex GBT

Information Technology and Services

8.4%

Computer Software

8.1%

Construction

4.2%

Hospital & Health Care

4.1%

Financial Services

3.8%

Other

71.4%

FAQs

## Deem vs Egencia by Amex GBT FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Deem vs Egencia by Amex GBT?

Deem and Egencia by Amex GBT are both highly rated travel management platforms, but Deem is most prominent in the Mid-Market segment while Egencia by Amex GBT leads in Enterprise, and Egencia by Amex GBT is more frequently cited for ease of use and booking convenience.

| [Deem](https://www.g2.com/products/deem/reviews) | [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) |
| --- | --- |
| 4.5/5 (220 reviews) | 4.5/5 (923 reviews) |
| Mid-Market | Enterprise |
| 8.7 | 9.0 |
| 9.1 | 8.9 |
| User-friendly interface and quick implementation | Ease of use and booking convenience (96 and 70 all-time mentions) |

### How do the pricing models of Deem and Egencia by Amex GBT compare?

Deem and Egencia by Amex GBT are rated at parity for value, with both products scoring highly on price satisfaction.

- **Deem:** In recent reviews, Deem is described as cost-effective and helps organizations save money on travel bookings.
- **Egencia by Amex GBT:** Reviewers note competitive pricing and value, with some mentioning that prices are usually comparable to booking directly.

### What are the best alternatives to Deem and Egencia by Amex GBT?

The top three alternatives to Deem and Egencia by Amex GBT are Navan (Formerly TripActions), SAP Concur, and Perk (formerly TravelPerk).

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Deem](https://www.g2.com/products/deem/reviews) | 4.5/5 (220 reviews) | Mid-Market | Described as cost-effective and helps save money | User-friendly interface and quick implementation |
| [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) | 4.5/5 (923 reviews) | Enterprise | Competitive pricing, usually comparable to direct booking | Ease of use and booking convenience (96 and 70 all-time mentions) |
| [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) | 4.7/5 (9297 reviews) | Mid-Market | — | — |
| [SAP Concur](https://www.g2.com/products/sap-concur/reviews) | 4.0/5 (7183 reviews) | Enterprise | — | — |
| [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) | 4.6/5 (2099 reviews) | Mid-Market | — | — |

### Which Travel Management features should I prioritize when comparing Deem and Egencia by Amex GBT?

Buyers comparing Deem and Egencia by Amex GBT should prioritize Ease of Use, Quality of Support, Compliance, Reporting Features, and Integrations.

- **Ease of Use:** Both Deem and Egencia by Amex GBT score 9.1, with Egencia by Amex GBT cited in 96 all-time reviews for ease of use.
- **Quality of Support:** Deem scores 9.1, Egencia by Amex GBT scores 8.9; Egencia by Amex GBT has 55 all-time mentions for customer support.
- **Compliance:** Both products are rated highly for compliance, with Egencia by Amex GBT frequently cited for policy enforcement and approval flows.
- **Reporting Features:** Egencia by Amex GBT is cited in 14 all-time reviews for reporting features.
- **Integrations:** Egencia by Amex GBT is mentioned for Expensify integration; Deem is noted for integrations with Workday, Deltek, and Uber for Business in recent reviews.

### What are the pros and cons of Deem vs Egencia by Amex GBT?

Deem's headline strength is its user-friendly interface and quick implementation, while Egencia by Amex GBT is most frequently praised for ease of use and booking convenience.

- **Deem strengths:** User-friendly interface, quick implementation, cost-effective travel booking, robust mobile and desktop experience, and strong policy enforcement.
- **Deem trade-offs:** Some reviewers mention limited customization, integration challenges, and occasional delays in customer support response.
- **Egencia by Amex GBT strengths:** Ease of use (96 all-time mentions), easy booking (70), convenience (58), customer support (55), efficiency (34), intuitive design (30), and strong reporting features (14).
- **Egencia by Amex GBT trade-offs:** Poor customer support (29 all-time mentions), booking issues (25), booking confusion (20), limited options (17), and occasional cancellation issues (10).

### Is Deem or Egencia by Amex GBT better for small businesses?

Deem is a better fit for small businesses, as it is most prominent in the Mid-Market segment and is frequently praised for ease of use and quick setup.

- **Deem:** Largest segment is Mid-Market; reviewers highlight easy implementation, intuitive interface, and suitability for organizations seeking quick onboarding.
- **Egencia by Amex GBT:** Largest segment is Enterprise; reviewers note ease of use and robust features, but the platform is more commonly adopted by larger organizations.

### Which Travel Management platform has better integrations?

Deem is favored for integrations, with reviewers citing multiple third-party connections, while Egencia by Amex GBT is noted for its Expensify integration.

- **Deem:** Recent reviews mention integrations with Workday, Deltek, and Uber for Business.
- **Egencia by Amex GBT:** Expensify integration is cited in 3 all-time reviews.

### How do Deem and Egencia by Amex GBT compare on customer support?

Deem and Egencia by Amex GBT are rated at near-parity for Quality of Support, with Deem at 9.1 and Egencia by Amex GBT at 8.9, a difference below the materiality threshold.

- **Deem:** Reviewers describe support as responsive, available 24/7, and helpful, with several citing quick resolution of queries and dedicated assistance.
- **Egencia by Amex GBT:** Reviewers mention helpful and courteous support, but also note occasional slow or inconsistent responses and backend support challenges.

### Which is easier to implement, Deem or Egencia by Amex GBT?

Egencia by Amex GBT has a slight edge in Ease of Setup, scoring 9.0 versus Deem's 8.7, a difference below the materiality threshold, indicating both are easy to implement.

- **Deem:** Reviewers highlight straightforward installation, easy onboarding, and quick training, with some noting minor challenges in complex policy environments.
- **Egencia by Amex GBT:** Reviewers consistently describe setup as very easy, with clear instructions and fast onboarding, even for large organizations.

### Which product has better Compliance?

Both Deem and Egencia by Amex GBT are rated highly for Compliance, with Egencia by Amex GBT frequently cited for strong policy enforcement and approval flows.

- **Deem:** Meets Requirements score of 9.2; reviewers note effective policy enforcement and ease of tracking travel expenses within company guidelines.
- **Egencia by Amex GBT:** Meets Requirements score of 9.1; reviewers highlight robust compliance controls, policy enforcement, and approval workflows, with frequent mentions of keeping travelers within company policy.

Alternatives

**Deem Alternatives**

 ![Navan (Formerly TripActions)](https://images.g2crowd.com/uploads/product/hd_favicon/a51f79a29d04ad2be64cec35266596eb/navan-formerly-tripactions.svg "Navan (Formerly TripActions)")

[
Navan (Formerly TripActions)
](/products/navan-formerly-tripactions/reviews)

 ![SAP Concur](https://images.g2crowd.com/uploads/product/hd_favicon/fb80859373f26969a7a13ca1201dbf4c/sap-concur.svg "SAP Concur")

[
SAP Concur
](/products/sap-concur/reviews)

 ![Emburse Expense Professional (formerly Certify Expense)](https://images.g2crowd.com/uploads/product/hd_favicon/7ea79b3eb5b5b76adda60428a0f2345b/emburse-expense-professional-formerly-certify-expense.svg "Emburse Expense Professional (formerly Certify Expense)")

[
Emburse Expense...
](/products/emburse-expense-professional-formerly-certify-expense/reviews)

 ![Expensify](https://images.g2crowd.com/uploads/product/hd_favicon/f79420536dbcd8d48061c55d4e6d0ab6/expensify.svg "Expensify")

[
Expensify
](/products/expensify/reviews)

**Egencia by Amex GBT Alternatives**

 ![Navan (Formerly TripActions)](https://images.g2crowd.com/uploads/product/hd_favicon/a51f79a29d04ad2be64cec35266596eb/navan-formerly-tripactions.svg "Navan (Formerly TripActions)")

[
Navan (Formerly TripActions)
](/products/navan-formerly-tripactions/reviews)

 ![Perk (formerly TravelPerk)](https://images.g2crowd.com/uploads/product/hd_favicon/b27e71cc75c21b13a09b811f5bda5ab6/perk-formerly-travelperk.svg "Perk (formerly TravelPerk)")

[
Perk (formerly TravelPerk)
](/products/perk-formerly-travelperk/reviews)

 ![SAP Concur](https://images.g2crowd.com/uploads/product/hd_favicon/fb80859373f26969a7a13ca1201dbf4c/sap-concur.svg "SAP Concur")

[
SAP Concur
](/products/sap-concur/reviews)

 ![Routespring](https://images.g2crowd.com/uploads/product/hd_favicon/3538a13d24929a69cf59ef0bac235cc9/routespring.svg "Routespring")

[
Routespring
](/products/routespring/reviews)