G2 reviewers report that Decodo (formerly Smartproxy) excels in ease of use, with many users highlighting its straightforward setup and clean dashboard. One user mentioned, "Easy to use software, and easy to implement," which reflects the general sentiment of its reliability and user-friendliness.
Users say that ZenRows stands out for its scalability, making it a great choice for those needing to handle large volumes of requests. Reviewers appreciate that "the basic tiers give you a lot of requests, and scaling up is easy," which is a significant advantage for growing businesses.
According to verified reviews, Decodo has a strong reputation for stability, with users noting it as "one of the most reliable proxy providers." This consistency is crucial for web data extraction at scale, making it a preferred option for many small businesses.
Reviewers mention that ZenRows is particularly user-friendly, simplifying web scraping tasks. One user stated, "The best thing about ZenRows is that it's user-friendly," which resonates with those who prioritize ease of use in their scraping solutions.
G2 reviewers highlight the quality of support provided by both products, but ZenRows seems to have an edge with its responsive support team. Users have noted that the "support team is very patient, and the response time is surprisingly short," which can be a deciding factor for users needing quick assistance.
Users report that while Decodo has a solid overall performance, it faces challenges in meeting specific workflow needs compared to ZenRows. Some users have expressed that they sometimes encounter configuration challenges, which can hinder their experience with the software.
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