G2 reviewers report that Decodo (formerly Smartproxy) excels in overall user satisfaction, reflected in its higher G2 Score of 80.6 compared to Proxy-Seller's 65.28. Users appreciate its stability and reliability, making it a preferred choice for web data extraction at scale.
Users say that Decodo's implementation process is straightforward, with many highlighting the intuitive dashboard and easy setup. In contrast, while Proxy-Seller also offers a good experience, some users have noted that it may not be as seamless for all workflows.
Reviewers mention that Decodo provides a robust proxy network that is fast and consistent across regions, which is crucial for users needing reliable data proxies. Proxy-Seller, while effective, has received mixed feedback regarding its speed and consistency in certain scenarios.
According to verified reviews, Decodo's customer support is rated highly, with users appreciating the quality and responsiveness. Proxy-Seller's support is also noted as genuinely helpful, but some users feel that Decodo's support is slightly more proactive in addressing issues.
Users highlight that Decodo is particularly strong in catering to small businesses, with 95.9% of reviews coming from this segment. Proxy-Seller, while also serving small businesses, has a lower percentage (57.1%), indicating that Decodo may be more tailored to the needs of smaller operations.
Reviewers note that while Proxy-Seller offers competitive features like mobile proxies that work well for managing social accounts, Decodo's overall feature set, including its proxy rotation and server locations, tends to provide a more comprehensive solution for users with diverse needs.
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