Compare Decisions and Workato 
At a Glance
Market Segments
Mid-Market (45.0% of reviews)
Mid-Market (44.8% of reviews)
Entry-Level Pricing
No pricing available
Free 50000 Credits
Decisions
Star Rating
(41)4.6 out of 5
Market Segments
Mid-Market (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DecisionsWorkato
Star Rating
(753)4.7 out of 5
Market Segments
Mid-Market (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 50000 Credits
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Workato excels in user-friendliness, particularly for those without a technical background. Users appreciate its low-code recipe builder, which allows for intuitive and rapid creation of complex automations, saving significant time compared to manual programming.
- Users say that Decisions offers a highly user-friendly experience, especially when building flows. The ability to search for modules and debug each step enhances the overall usability, making it a strong choice for those looking for a straightforward interface.
- Reviewers mention that Workato's implementation process is notably quick and efficient, with many users highlighting the intuitive onboarding wizard that simplifies getting started. This contrasts with Decisions, which, while still user-friendly, may not match the same level of ease in setup.
- According to verified reviews, Workato has a larger library of pre-built connectors, which users find invaluable for integrating various systems seamlessly. This extensive resource can significantly reduce the time and effort needed to set up automations compared to Decisions.
- G2 reviewers highlight that while Decisions is praised for its scalability and ease of use, Workato's support team receives high marks for responsiveness and effectiveness, making it a reliable partner for businesses needing ongoing assistance.
- Users report that both platforms are well-suited for mid-market businesses, but Workato's higher overall satisfaction ratings suggest a more robust experience for users, particularly in terms of product direction and meeting specific workflow needs.
Pricing
Entry-Level Pricing
Decisions
No pricing availableWorkato
Free
Free
50000 Credits
Best for getting started and building your first AI-powered workflows
- Enterprise MCP & AI agents
- Workflow orchestration
- API management
Free Trial
Decisions
Free Trial is available
Workato
Free Trial is available
Ratings
Meets Requirements
9.2
30
9.0
600
Ease of Use
8.0
35
8.9
610
Ease of Setup
8.5
25
8.8
481
Ease of Admin
8.3
20
9.0
370
Quality of Support
9.5
28
9.2
586
Has the product been a good partner in doing business?
9.6
22
9.4
367
Product Direction (% positive)
9.6
29
9.5
585
Features by Category
Management
Not enough data
7.8
116
Not enough data
8.3
123
Functionality
Not enough data
8.8
130
Not enough data
8.7
133
Not enough data
8.9
130
Not enough data
9.2
142
Not enough data
9.0
131
Management
Not enough data
8.1
24
Not enough data
8.8
24
Not enough data
9.0
24
Not enough data
8.7
25
Solution Provision
Not enough data
8.3
25
Not enough data
7.5
25
Not enough data
8.3
23
Development
Not enough data
9.4
31
Not enough data
9.3
30
Not enough data
9.7
31
Not enough data
9.3
30
Collaboration
Not enough data
8.9
29
Not enough data
8.9
30
Not enough data
9.3
29
Development
Not enough data
9.1
274
Not enough data
8.4
175
|
Verified
Not enough data
9.0
205
|
Verified
Not enough data
8.8
216
|
Verified
Not enough data
8.5
195
|
Verified
Not enough data
9.1
191
Not enough data
8.6
164
Management
Not enough data
8.7
194
|
Verified
Not enough data
8.8
186
|
Verified
Not enough data
8.9
194
|
Verified
Not enough data
8.7
190
|
Verified
Not enough data
8.8
165
Security
Not enough data
8.8
170
|
Verified
Not enough data
8.9
177
|
Verified
Not enough data
9.0
173
|
Verified
Integration Options
Not enough data
8.7
164
|
Verified
Not enough data
8.6
164
|
Verified
Not enough data
8.1
158
|
Verified
Not enough data
7.9
143
|
Verified
Deployment
Not enough data
8.7
159
Not enough data
9.0
169
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.3
9
Not enough data
8.8
7
Not enough data
Business Logic
9.4
6
Not enough data
9.4
8
Not enough data
8.5
8
Not enough data
Management
8.6
6
Not enough data
8.3
7
Not enough data
Analytics
6.7
6
Not enough data
7.6
7
Not enough data
Deployment
8.3
7
Not enough data
8.6
7
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Decision Management Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
9.2
106
Development
Not enough data
9.1
113
Not enough data
8.9
108
Security
Not enough data
9.1
107
Not enough data
8.9
104
Management
Not enough data
8.9
103
Not enough data
8.6
94
Not enough data
9.2
103
Not enough data
9.1
89
Not enough data
8.8
92
Not enough data
8.9
92
Application Integration
Not enough data
9.0
88
Not enough data
9.2
91
Not enough data
9.5
91
Not enough data
9.2
90
Data Management
Not enough data
9.2
11
Not enough data
8.6
11
Not enough data
9.1
11
Not enough data
9.2
11
Not enough data
8.0
10
Functionality
Not enough data
9.0
10
Not enough data
9.9
12
Not enough data
9.7
12
Not enough data
9.5
11
Not enough data
9.2
11
Not enough data
9.2
10
Not enough data
8.7
10
Security
Not enough data
9.0
10
Not enough data
9.2
10
Generative AI
Not enough data
8.0
10
Functionality
Not enough data
8.6
12
Not enough data
9.2
12
Not enough data
9.0
12
Governance
Not enough data
8.9
12
Not enough data
9.0
12
Not enough data
9.0
12
Generative AI
7.6
9
Not enough data
7.8
9
Not enough data
Process Management
8.9
18
Not enough data
8.8
17
Not enough data
8.7
18
Not enough data
7.8
13
Not enough data
9.1
13
Not enough data
8.5
10
Not enough data
8.5
11
Not enough data
Customization
7.8
20
Not enough data
9.0
21
Not enough data
7.9
20
Not enough data
9.0
21
Not enough data
9.4
21
Not enough data
Collaboration
8.6
19
Not enough data
8.9
18
Not enough data
8.1
19
Not enough data
9.2
19
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.0
12
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
10.0
5
Not enough data
Not enough data
Functionality - Process Orchestration
Not enough data
8.4
53
Not enough data
8.9
55
Not enough data
9.3
64
Not enough data
9.4
59
Not enough data
9.0
51
Integration & Adaptability - Process Orchestration
Not enough data
9.3
55
Not enough data
9.2
54
Not enough data
8.9
58
Not enough data
8.8
56
Not enough data
8.7
53
Not enough data
8.7
51
Not enough data
8.9
51
Not enough data
8.9
51
Customization - AI Agent Builders
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
10
Functionality - AI Agent Builders
Not enough data
8.9
11
Not enough data
8.8
11
Not enough data
8.9
11
Not enough data
8.6
12
Data and Analytics - AI Agent Builders
Not enough data
9.3
9
Not enough data
9.4
9
Not enough data
8.9
9
Integration - AI Agent Builders
Not enough data
9.0
12
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
9.3
12
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
9.4
8
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
8.9
6
Application Design
8.3
11
Not enough data
8.5
12
Not enough data
8.0
14
Not enough data
7.9
13
Not enough data
9.0
14
Not enough data
Data Control
8.5
11
Not enough data
8.8
12
Not enough data
8.5
11
Not enough data
Publishing
8.0
16
Not enough data
8.4
15
Not enough data
8.3
12
Not enough data
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
Not enough data
8.8
182
Not enough data
8.9
177
Not enough data
8.9
176
Not enough data
9.0
186
API Management
Not enough data
8.7
164
Not enough data
8.4
183
Not enough data
8.7
183
Not enough data
Feature Not Available
Not enough data
8.5
163
Data Integration
Not enough data
9.3
198
Not enough data
8.8
186
Not enough data
8.5
166
Categories
Categories
Shared Categories
Decisions and Workato are categorized as Process Orchestration
Unique Categories
Decisions is categorized as Business Process Management, Business Automation Platforms (BAPs), Process Mining, Low-Code Development Platforms, and Decision Management Platforms
Workato is categorized as API Development, Embedded Integration Platforms, Reverse ETL, Data Replication, API Management, AI Agent Builders, API Generation, Big Data Integration Platforms, iPaaS, ETL Tools, Conversational Support, Generative AI Infrastructure, Productivity Bots, and AI Orchestration
Reviews
Reviewers' Company Size
Decisions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
10.3%
Telecommunications
7.7%
Legal Services
7.7%
Information Technology and Services
7.7%
Hospital & Health Care
7.7%
Other
59.0%
Computer Software
22.9%
Information Technology and Services
20.0%
Financial Services
5.4%
Retail
3.7%
Construction
2.9%
Other
45.1%
Alternatives
Discussions
Decisions has no discussions with answers
What is a Workato recipe?
3 Comments
TJ
It's their word for a workflow. Basically a set of actions following a trigger. Read more
Other knowledge base I can refer to if I want to start understanding complex workflows?
2 Comments
AM
I would look at their Community Recipes library - thousands of recipe examples of different levels of complexity.Read more
Do you integrate with Slack?
2 Comments
Official Response from Workato
Absolutely! Workbot is a chatbot we built for Slack to enhance your team's productivity and collaboration. Use Workbot across multiple teams in your company...Read more
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