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Compare Decagon and Verloop.io 
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At a Glance
Market Segments
Mid-Market (66.7% of reviews)
Mid-Market (47.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Decagon
Star Rating
(18)4.9 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DecagonVerloop.io
Star Rating
(230)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verloop.ioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Verloop.io excels in ease of use with a score of 9.4, making it user-friendly for teams. In contrast, Decagon has a slightly lower score of 8.9, which some reviewers mention can lead to a steeper learning curve for new users.
- Reviewers mention that Verloop.io's quality of support is highly rated at 9.4, with many users appreciating the responsiveness and helpfulness of the support team. Decagon, while still good at 9.7, has some users noting that response times can vary.
- G2 users highlight that Verloop.io has a strong entry-level price point, making it accessible for mid-market companies, while Decagon's pricing structure is less transparent, leading to some confusion among potential buyers.
- Users on G2 report that both products meet requirements equally well, scoring 9.3, but Verloop.io shines with its robust automation features, which reviewers say significantly enhance operational efficiency.
- Reviewers mention that Verloop.io's ease of setup is rated at 9.4, with many users appreciating the straightforward onboarding process. Decagon, with a score of 9.0, has some users indicating that initial setup can be more complex.
- Users say that while both products have a positive product direction, Decagon scores a perfect 10.0, with reviewers praising its commitment to continuous improvement and feature updates, whereas Verloop.io, at 9.3, is seen as slightly less proactive in this area.
Pricing
Entry-Level Pricing
Decagon
No pricing availableVerloop.io
No pricing availableFree Trial
Decagon
No trial information availableVerloop.io
No trial information availableRatings
Meets Requirements
9.3
18
9.3
181
Ease of Use
8.9
18
9.4
183
Ease of Setup
9.0
18
9.4
109
Ease of Admin
8.8
14
9.2
107
Quality of Support
9.7
18
9.4
181
Has the product been a good partner in doing business?
10.0
14
9.5
107
Product Direction (% positive)
10.0
17
9.3
169
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.9
11
Not enough data
8.8
8
Not enough data
Interaction
8.3
10
Not enough data
9.3
10
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
9.6
9
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
9.2
8
Not enough data
9.0
8
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
9.4
8
Not enough data
9.6
8
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
10.0
8
Not enough data
9.8
8
Not enough data
9.4
8
Not enough data
9.4
9
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Responses
Not enough data
9.1
80
Not enough data
9.4
80
Not enough data
9.4
81
Not enough data
9.2
78
Not enough data
9.3
71
Platform
Not enough data
9.5
83
Not enough data
9.3
77
Not enough data
9.3
75
Not enough data
9.4
78
Not enough data
9.3
65
Not enough data
9.5
72
Not enough data
9.4
76
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
8.6
11
Not enough data
8.3
10
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
Support Automation
8.3
8
Not enough data
9.6
9
Not enough data
9.2
10
Not enough data
9.2
10
Not enough data
Generative AI
9.8
7
Not enough data
9.6
8
Not enough data
Customer Support
8.8
7
Not enough data
7.5
6
Not enough data
9.6
9
Not enough data
Automation
8.0
9
Not enough data
9.1
9
Not enough data
8.1
8
Not enough data
Artificial Intelligence
9.0
8
Not enough data
9.2
8
Not enough data
8.9
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.5
123
|
Verified
Not enough data
9.3
127
|
Verified
Not enough data
9.1
94
Not enough data
9.4
115
|
Verified
Not enough data
9.3
88
Internal Use
Not enough data
9.1
118
|
Verified
Not enough data
9.3
108
|
Verified
Not enough data
9.3
116
|
Verified
Not enough data
9.3
111
Not enough data
9.4
105
|
Verified
Not enough data
9.5
117
|
Verified
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Decagon and Verloop.io are categorized as Bot Platforms
Unique Categories
Decagon is categorized as AI Customer Support Agents, AI Chatbots, Conversational Support, and Customer Service Automation
Reviews
Reviewers' Company Size
Decagon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verloop.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Health, Wellness and Fitness
16.7%
Financial Services
16.7%
Computer Software
16.7%
Wholesale
5.6%
Other
27.8%
Retail
14.6%
Financial Services
14.6%
Cosmetics
10.6%
Consumer Services
7.1%
Education Management
5.3%
Other
47.8%
Discussions
Decagon has no discussions with answers
Can I use this for small business as well
2 Comments
A
Hi Pearl,
It would be great if you could visit our website www.verloop.io and schedule a demo with us. We are sure our team will be able to understand...Read more
Why can't we use verloop in mobile?
2 Comments
PM
Hello , This is pavani Decathlon Murali nagar I’m very to do this work I can improve my skills and time saving good plat form for the product knowledge good...Read more
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