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At a Glance
Market Segments
Small-Business (90.5% of reviews)
Small-Business (93.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $249.00 1 Location Per Month
DearDoc
Star Rating
(43)4.3 out of 5
Market Segments
Small-Business (90.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DearDocWeave
Star Rating
(428)4.6 out of 5
Market Segments
Small-Business (93.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00 1 Location Per Month
Learn more about WeaveSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Weave excels in overall user satisfaction, boasting a significantly higher score compared to DearDoc. Users appreciate features like the call popping functionality, which allows them to quickly access client information, enhancing their efficiency during calls.
- According to verified reviews, Weave's implementation process is praised for its ease, with many users noting that the platform is straightforward to set up. One user highlighted that they found the app easy to use and appreciated the responsive customer support, which addresses concerns effectively.
- Users say that Weave offers superior flexibility in patient communications, allowing for text and payment link sending, as well as credit card processing. This capability is particularly valued during system downtimes, ensuring that users can still manage transactions seamlessly.
- Reviewers mention that while DearDoc has a strong AI chat feature that captures patient inquiries effectively, it falls short in overall user satisfaction compared to Weave. Users have noted that DearDoc's AI efficiently answers common questions but lacks the comprehensive functionality that Weave provides.
- G2 reviewers highlight that Weave's quality of support is notably higher, with a score reflecting users' positive experiences. In contrast, while DearDoc's support is adequate, it does not match the level of responsiveness and effectiveness reported by Weave users.
- According to recent feedback, Weave's patient engagement tools, such as its robust patient feedback management and workflow management features, are highly rated. Users find these tools essential for maintaining patient satisfaction, whereas DearDoc's offerings in these areas are perceived as less comprehensive.
Pricing
Entry-Level Pricing
DearDoc
No pricing availableWeave
Weave
Starting at $249.00
1 Location Per Month
- VOIP Phones
- Bulk Texting
- Phone Tree
Free Trial
DearDoc
No trial information availableWeave
No trial information availableRatings
Meets Requirements
7.8
29
9.1
338
Ease of Use
8.7
34
9.4
347
Ease of Setup
8.3
28
9.1
243
Ease of Admin
7.8
20
9.4
203
Quality of Support
8.4
29
8.9
334
Has the product been a good partner in doing business?
7.8
20
9.2
204
Product Direction (% positive)
8.1
30
9.5
337
Features by Category
Information Flow
Not enough data
8.9
93
Not enough data
8.2
82
Not enough data
8.4
88
Patient Experience
Not enough data
8.8
94
Not enough data
9.1
94
Not enough data
9.5
104
Not enough data
9.4
102
Platform
Not enough data
9.5
128
Not enough data
9.6
130
Not enough data
9.2
121
Not enough data
9.4
122
Not enough data
9.7
127
Not enough data
9.6
124
Not enough data
9.5
118
Not enough data
9.4
118
Patient Convenience
Not enough data
7.7
37
Not enough data
7.9
38
Not enough data
8.9
38
Not enough data
8.6
38
Not enough data
8.6
37
Administration
Not enough data
8.8
37
Not enough data
9.4
38
Not enough data
7.6
34
Not enough data
Feature Not Available
Not enough data
7.8
35
Not enough data
8.7
36
Patient-Centered Functions
7.8
20
8.4
104
7.2
17
8.9
121
Feature Not Available
Feature Not Available
8.0
23
9.6
134
Feature Not Available
Feature Not Available
Operations
7.8
20
9.4
121
6.8
15
9.0
115
Feature Not Available
8.4
103
8.1
22
9.0
110
7.7
21
9.2
121
Feature Not Available
8.4
104
Feature Not Available
Feature Not Available
Generative AI
6.0
8
Feature Not Available
Business Management
Not enough data
Feature Not Available
Not enough data
9.2
10
Not enough data
8.8
11
Not enough data
Feature Not Available
Marketing
Not enough data
9.3
12
Not enough data
Feature Not Available
Not enough data
8.9
9
Practice Management
Not enough data
8.1
9
Not enough data
7.0
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
9
Platform Tools
Not enough data
8.1
9
Not enough data
8.3
10
Not enough data
9.4
11
Platform Basics - VoIP Providers
Not enough data
8.9
6
Not enough data
9.7
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
6.9
6
Not enough data
9.3
5
Basic Communication
Not enough data
9.6
8
Not enough data
4.8
7
Not enough data
10.0
8
Not enough data
4.8
7
Not enough data
6.2
7
Not enough data
8.3
7
Agentic AI - VoIP Providers
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
9.0
5
Not enough data
8.0
5
Access
Not enough data
8.3
7
Not enough data
6.7
7
Not enough data
9.2
8
Advanced Features
Not enough data
9.8
8
Not enough data
9.0
7
Not enough data
9.8
7
Agentic AI - Veterinary Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DearDoc and Weave are categorized as Patient Engagement
Unique Categories
DearDoc has no unique categories
Reviews
Reviewers' Company Size
DearDoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Weave
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
28.6%
Hospital & Health Care
26.2%
Health, Wellness and Fitness
19.0%
Information Technology and Services
4.8%
Consumer Services
4.8%
Other
16.7%
Medical Practice
35.1%
Hospital & Health Care
25.1%
Health, Wellness and Fitness
20.9%
Veterinary
8.2%
Alternative Medicine
1.2%
Other
9.5%
Discussions
What is DearDoc used for?
1 Comment
DK
patient engagement software, like live chat feature on websiteRead more
DearDoc has no more discussions with answers
What does the company weave do?
2 Comments
VR
They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can...Read more
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