Link copied to clipboard # CDK CRM vs DealerSocket Comparison - What are their main differences? Share [ Export ](/compare/cdk-crm/dealersocket/export.csv) CDK CRMDealerSocket[+ Add Product](#) Pricing **CDK CRM** No pricing available **DealerSocket** No pricing available **Pricing Insights** from reviews Perceived Cost **CDK CRM** $$$$$ **DealerSocket** $$$$$ Average Discount **CDK CRM** Not enough reviews yet **DealerSocket** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **CDK CRM** 6 months Based on 100 responses **DealerSocket** 6 months Based on 100 responses Return on Investment **CDK CRM** 6 months Based on 100 responses **DealerSocket** 6 months Based on 100 responses **Pros & Cons** from reviews **CDK CRM** Not enough data **DealerSocket** Not enough data Integrations **CDK CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_89731116024b6de6f2666da73acf814e/cdk.jpg "Product Avatar Image") CDK ](https://www.g2.com/products/cdk/reviews)[ View all ](https://www.g2.com/products/cdk-crm/integrations) **DealerSocket** Not enough data Screenshots **CDK CRM** ![CDK CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/77501/expirable-direct-uploads_2Fa5cd9dcf-6232-44ab-b1bb-c668600b393a_2FDealBuilder.PNG) **DealerSocket** No screenshot available **Ratings** from reviews Meets Requirements **CDK CRM** **8.7** /10 Based on 61 responses **DealerSocket** **8.0** /10 Based on 56 responses Ease of Use **CDK CRM** **8.6** /10 Based on 62 responses **DealerSocket** **7.9** /10 Based on 58 responses Ease of Setup **CDK CRM** **8.9** /10 Based on 33 responses **DealerSocket** **7.6** /10 Based on 33 responses Ease of Admin **CDK CRM** **8.7** /10 Based on 31 responses **DealerSocket** **8.0** /10 Based on 29 responses Quality of Support **CDK CRM** **7.9** /10 Based on 59 responses **DealerSocket** **7.1** /10 Based on 51 responses Has the product been a good partner in doing business? **CDK CRM** **8.8** /10 Based on 31 responses **DealerSocket** **7.9** /10 Based on 30 responses Product Direction (% positive) **CDK CRM** **7.7** /10 Based on 57 responses **DealerSocket** **6.7** /10 Based on 53 responses **Features** ratings from reviews Automotive Marketing **8.3** /10 Based on 7 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 25.4% Mid-Market(51-1000 emp.) 56.3% Enterprise(\> 1000 emp.) 18.3% Small-Business(50 or fewer emp.) 25.4% Mid-Market(51-1000 emp.) 56.3% Enterprise(\> 1000 emp.) 18.3% Small-Business(50 or fewer emp.) 41.0% Mid-Market(51-1000 emp.) 50.8% Enterprise(\> 1000 emp.) 8.2% Small-Business(50 or fewer emp.) 41.0% Mid-Market(51-1000 emp.) 50.8% Enterprise(\> 1000 emp.) 8.2% **Reviewers' Industry** [![CDK CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_89731116024b6de6f2666da73acf814e/cdk-crm.jpeg "CDK CRM")](https://www.g2.com/products/cdk-crm/reviews) CDK CRM Automotive 87.3% Retail 4.2% Consumer Services 2.8% Wholesale 1.4% Marketing and Advertising 1.4% Other 2.8% [![DealerSocket](https://images.g2crowd.com/uploads/product/hd_favicon/92363e506e785ab6bdb09b11e546186e/dealersocket.svg "DealerSocket")](https://www.g2.com/products/dealersocket/reviews) DealerSocket Automotive 91.8% Marketing and Advertising 3.3% Retail 1.6% Printing 1.6% Newspapers 1.6% Other 0.0% Alternatives **CDK CRM Alternatives** ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") [ Podium ](/products/podium/reviews) ![Matador](https://images.g2crowd.com/uploads/product/hd_favicon/3451a5fffe3b61aa188217a840fd66a3/matador.svg "Matador") [ Matador ](/products/matador/reviews) ![Dabadu XRM](https://images.g2crowd.com/uploads/product/hd_favicon/2d89dd30907a9826bc05381397dd25c1/dabadu-xrm.svg "Dabadu XRM") [ Dabadu XRM ](/products/dabadu-xrm/reviews) ![Dealer.com](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4689125d3082880fe28f2507278a88de/cox-automotive-dealer-com.png "Dealer.com") [ Dealer.com ](/products/cox-automotive-dealer-com/reviews) **DealerSocket Alternatives** ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") [ Podium ](/products/podium/reviews) ![Matador](https://images.g2crowd.com/uploads/product/hd_favicon/3451a5fffe3b61aa188217a840fd66a3/matador.svg "Matador") [ Matador ](/products/matador/reviews) ![Dabadu XRM](https://images.g2crowd.com/uploads/product/hd_favicon/2d89dd30907a9826bc05381397dd25c1/dabadu-xrm.svg "Dabadu XRM") [ Dabadu XRM ](/products/dabadu-xrm/reviews) ![Dealer.com](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4689125d3082880fe28f2507278a88de/cox-automotive-dealer-com.png "Dealer.com") [ Dealer.com ](/products/cox-automotive-dealer-com/reviews) ## CDK CRM vs DealerSocket FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between DealerSocket vs CDK CRM? CDK CRM is rated higher than DealerSocket by G2 reviewers, with stronger scores for setup, support, and overall satisfaction. | [DealerSocket](https://www.g2.com/products/dealersocket/reviews) | [CDK CRM](https://www.g2.com/products/cdk-crm/reviews) | | --- | --- | | 3.8/5 (66 reviews) | 4.4/5 (77 reviews) | | Mid-Market | Mid-Market | | 7.6 | 8.9 | | 7.1 | 7.9 | | User friendly and straightforward for sales tasks | Robust integration with CDK DMS and easy navigation | ### How do the pricing models of DealerSocket and CDK CRM compare? CDK CRM is considered the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **DealerSocket:** Reviewers note that DealerSocket is functional but mention concerns about value, especially when additional features require extra cost. - **CDK CRM:** Reviewers highlight satisfaction with the value provided, especially for its integration with CDK DMS and ease of use. - **Switching reasons:** Recent reviews mention transitions away from DealerSocket due to instability and integration limitations. ### What are the best alternatives to DealerSocket and CDK CRM? Podium, Matador, and CDK CRM are the top alternatives to DealerSocket. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [DealerSocket](https://www.g2.com/products/dealersocket/reviews) | 3.8/5 (66 reviews) | Mid-Market | — | User friendly and straightforward for sales tasks | | [CDK CRM](https://www.g2.com/products/cdk-crm/reviews) | 4.4/5 (77 reviews) | Mid-Market | — | Robust integration with CDK DMS and easy navigation | | [Podium](https://www.g2.com/products/podium/reviews) | 4.5/5 (2109 reviews) | Small-Business | — | Highly rated for customer communication and messaging | | [Matador](https://www.g2.com/products/matador/reviews) | 4.8/5 (47 reviews) | Small-Business | — | Strong automation and messaging capabilities | ### Which Automotive Marketing features should I prioritize when comparing DealerSocket and CDK CRM? Buyers should prioritize ease of setup, quality of support, integrations, reporting, and user interface when comparing DealerSocket and CDK CRM. - **Ease of Setup:** DealerSocket 7.6, CDK CRM 8.9 - **Quality of Support:** DealerSocket 7.1, CDK CRM 7.9 - **Integrations:** CDK CRM integrates directly with CDK DMS; DealerSocket reviewers mention integration challenges. - **Reporting:** DealerSocket reviewers note ongoing improvements and a need for more efficient custom reporting; CDK CRM is praised for robust analytics and reporting. - **User Interface:** DealerSocket is described as user friendly but with a less modern UI; CDK CRM is noted for easy navigation and a clean interface. ### What are the pros and cons of DealerSocket vs CDK CRM? DealerSocket's headline strength is user-friendliness for sales tasks, while CDK CRM excels in integration with CDK DMS and ease of navigation. - **DealerSocket strengths:** User friendly and straightforward for sales tasks, easy to teach new users, strong customer information storage and reminders. - **DealerSocket trade-offs:** Reviewers cite instability, frequent outages, integration limitations, and support challenges. - **CDK CRM strengths:** Robust integration with CDK DMS, easy navigation, strong analytics and reporting, high satisfaction with value and support in recent reviews. - **CDK CRM trade-offs:** Some reviewers mention slow support response and occasional system slowness or downtime. ### Is DealerSocket or CDK CRM better for small businesses? Podium is the top-rated alternative for small businesses, but between DealerSocket and CDK CRM, both primarily serve the mid-market segment. - **DealerSocket:** Largest segment is Mid-Market; reviewers highlight ease of use for sales tasks but note integration and support limitations. - **CDK CRM:** Largest segment is Mid-Market; reviewers praise integration with CDK DMS and ease of navigation, with some small-business reviewers noting satisfaction with daily use and productivity. ### Which Automotive Marketing platform has better integrations? CDK CRM is favored for integrations, especially with CDK DMS, while DealerSocket reviewers mention integration challenges. - **DealerSocket:** Reviewers mention integration with mainstream automotive software and partner platforms, but also cite difficulties with cross-platform integration and lack of support. - **CDK CRM:** Integrates directly with CDK DMS (2 all-time mentions), with reviewers highlighting the smooth connection and daily use for deal building and data transfer. ### How do DealerSocket and CDK CRM compare on customer support? CDK CRM scores higher on Quality of Support, with a 0.8-point advantage over DealerSocket, indicating a material difference. - **DealerSocket:** Reviewers report challenges with support responsiveness, unresolved issues, and difficulty obtaining assistance for integrations. - **CDK CRM:** Reviewers highlight efficient technical support, helpful performance specialists, and positive experiences with the support team, though some mention slow response times. ### Which is easier to implement, DealerSocket or CDK CRM? CDK CRM is easier to implement than DealerSocket, with a 1.3-point higher Ease of Setup score. - **DealerSocket:** Reviewers describe setup as labor-intensive, with a need for significant onboarding effort and challenges in customizing the system. - **CDK CRM:** Reviewers consistently note easy setup, quick onboarding, and user-friendly navigation, even for those not tech-savvy. ## CDK CRM vs DealerSocket When assessing the two solutions, reviewers found CDK CRM easier to use, set up, and administer. Reviewers also preferred doing business with CDK CRM overall. - Reviewers felt that CDK CRM meets the needs of their business better than DealerSocket. - When comparing quality of ongoing product support, reviewers felt that CDK CRM is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of CDK CRM over DealerSocket.