# CDK CRM vs DealerSocket Comparison - What are their main differences? 

At a Glance

Star Rating

**CDK CRM** [

4.4/5(77)

](https://www.g2.com/products/cdk-crm/reviews#reviews)

**DealerSocket** [

3.8/5(66)

](https://www.g2.com/products/dealersocket/reviews#reviews)

Market Segments

**CDK CRM**
Mid-Market (56.3% of reviews)

**DealerSocket**
Mid-Market (50.8% of reviews)

Pros & Cons

**CDK CRM**
Not enough data

**DealerSocket**
Not enough data

Entry-Level Pricing

**CDK CRM**
No pricing available

**DealerSocket**
No pricing available

## CDK CRM vs DealerSocket

When assessing the two solutions, reviewers found CDK CRM easier to use, set up, and administer. Reviewers also preferred doing business with CDK CRM overall.

- Reviewers felt that CDK CRM meets the needs of their business better than DealerSocket.
- When comparing quality of ongoing product support, reviewers felt that CDK CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CDK CRM over DealerSocket.

Pricing

Entry-Level Pricing

**CDK CRM**

CDK CRM
No pricing available

**DealerSocket**

DealerSocket
No pricing available

Free Trial

**CDK CRM**

CDK CRM
No trial information available

**DealerSocket**

DealerSocket
No trial information available

Ratings

Meets Requirements

8.7

61

8.0

56

Ease of Use

8.6

62

7.9

58

Ease of Setup

8.9

33

7.6

33

Ease of Admin

8.7

31

8.0

29

Quality of Support

7.9

59

7.1

51

Has the product been a good partner in doing business?

8.8

31

7.9

30

Product Direction (% positive)

7.7

57

6.7

53

Features by Category

Automotive Marketing[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

8.3

7

Not enough data

Platform Basics

Reporting

8.8(won by default)

7

Not enough data

Interoperability

8.3(won by default)

6

Not enough data

Performance

9.4(won by default)

6

Not enough data

Platform Data

Dashboard

8.3(won by default)

6

Not enough data

Alerts and Notifications

8.3(won by default)

5

Not enough data

Platform Additional Functionality

Cloud

Not enough data

Not enough data

Mobility

Not enough data

Not enough data

Messaging

Not enough data

Not enough data

Platform Content

Automation

6.7(won by default)

5

Not enough data

Agentic AI - Automotive Marketing

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Reviews

Reviewers' Company Size

[![CDK CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_89731116024b6de6f2666da73acf814e/cdk-crm.jpeg "CDK CRM")](https://www.g2.com/products/cdk-crm/reviews)

CDK CRM

Small-Business(50 or fewer emp.)

25.4%

Mid-Market(51-1000 emp.)

56.3%

Enterprise(\> 1000 emp.)

18.3%

[![DealerSocket](https://images.g2crowd.com/uploads/product/hd_favicon/92363e506e785ab6bdb09b11e546186e/dealersocket.svg "DealerSocket")](https://www.g2.com/products/dealersocket/reviews)

DealerSocket

Small-Business(50 or fewer emp.)

41.0%

Mid-Market(51-1000 emp.)

50.8%

Enterprise(\> 1000 emp.)

8.2%

Small-Business

(50 or fewer emp.)

25.4%

41.0%

Mid-Market

(51-1000 emp.)

56.3%

50.8%

Enterprise

(\> 1000 emp.)

18.3%

8.2%

Reviewers' Industry

[![CDK CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_89731116024b6de6f2666da73acf814e/cdk-crm.jpeg "CDK CRM")](https://www.g2.com/products/cdk-crm/reviews)
CDK CRM

Automotive

87.3%

Retail

4.2%

Consumer Services

2.8%

Wholesale

1.4%

Marketing and Advertising

1.4%

Other

2.8%

[![DealerSocket](https://images.g2crowd.com/uploads/product/hd_favicon/92363e506e785ab6bdb09b11e546186e/dealersocket.svg "DealerSocket")](https://www.g2.com/products/dealersocket/reviews)
DealerSocket

Automotive

91.8%

Marketing and Advertising

3.3%

Retail

1.6%

Printing

1.6%

Newspapers

1.6%

Other

0.0%

Alternatives

**CDK CRM Alternatives**

 ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium")

[
Podium
](/products/podium/reviews)

 ![Matador](https://images.g2crowd.com/uploads/product/hd_favicon/3451a5fffe3b61aa188217a840fd66a3/matador.svg "Matador")

[
Matador
](/products/matador/reviews)

 ![Dabadu XRM](https://images.g2crowd.com/uploads/product/hd_favicon/2d89dd30907a9826bc05381397dd25c1/dabadu-xrm.svg "Dabadu XRM")

[
Dabadu XRM
](/products/dabadu-xrm/reviews)

 ![Dealer.com](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4689125d3082880fe28f2507278a88de/cox-automotive-dealer-com.png "Dealer.com")

[
Dealer.com
](/products/cox-automotive-dealer-com/reviews)

**DealerSocket Alternatives**

 ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium")

[
Podium
](/products/podium/reviews)

 ![Matador](https://images.g2crowd.com/uploads/product/hd_favicon/3451a5fffe3b61aa188217a840fd66a3/matador.svg "Matador")

[
Matador
](/products/matador/reviews)

 ![Dabadu XRM](https://images.g2crowd.com/uploads/product/hd_favicon/2d89dd30907a9826bc05381397dd25c1/dabadu-xrm.svg "Dabadu XRM")

[
Dabadu XRM
](/products/dabadu-xrm/reviews)

 ![Dealer.com](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4689125d3082880fe28f2507278a88de/cox-automotive-dealer-com.png "Dealer.com")

[
Dealer.com
](/products/cox-automotive-dealer-com/reviews)

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