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At a Glance
Market Segments
Small-Business (86.7% of reviews)
Small-Business (62.1% of reviews)
Entry-Level Pricing
Starting at $25.00 1 User Per Month
Free
Daylite
Star Rating
(169)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $25.00 1 User Per Month
Browse all 4 pricing plansZoho CRM
Star Rating
(2,831)4.1 out of 5
Market Segments
Small-Business (62.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho CRM excels in Sales Force Automation, particularly in Contact & Account Management with a score of 8.5, while Daylite shines in Opportunity & Pipeline Management with a higher score of 8.8, indicating a more robust feature set for managing sales opportunities.
- Reviewers mention that Daylite offers superior Quality of Support with a score of 9.0 compared to Zoho CRM's 7.6, highlighting Daylite's responsiveness and helpfulness in resolving user issues.
- G2 users say that Zoho CRM's Ease of Use is rated at 8.2, which is slightly lower than Daylite's 8.7, suggesting that Daylite may provide a more intuitive user experience for everyday tasks.
- Users on G2 report that Daylite's Task / Activity Management feature is particularly strong, scoring 9.0, while Zoho CRM's score of 8.1 indicates that users may find Daylite's task management capabilities more effective for their needs.
- Reviewers mention that Zoho CRM's Marketing Automation features, such as Email Marketing, score 8.0, which is competitive, but Daylite's Lead Management at 8.9 is noted as a standout feature, making it a better choice for users focused on lead nurturing.
- Users report that Daylite's Mobile User Support is rated at 8.7, significantly higher than Zoho CRM's 7.9, indicating that Daylite may offer a more seamless mobile experience for users who need to access their CRM on the go.
Pricing
Entry-Level Pricing
Daylite
CRM
Starting at $25.00
1 User Per Month
or save 16% by paying $250 USD yearly.
- Contact Management
- Task Management
- Daylite Mail Assistant
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Daylite
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.8
126
8.4
2,411
Ease of Use
8.7
128
8.3
2,425
Ease of Setup
8.2
43
7.9
1,195
Ease of Admin
8.3
45
8.0
1,004
Quality of Support
9.0
122
7.6
2,205
Has the product been a good partner in doing business?
8.9
45
8.0
980
Product Direction (% positive)
8.2
128
8.0
2,347
Features by Category
Sales Force Automation
9.2
90
|
Verified
8.5
1619
|
Verified
Feature Not Available
8.3
870
|
Verified
8.8
83
|
Verified
8.2
1543
|
Verified
9.0
93
|
Verified
8.2
1619
|
Verified
Feature Not Available
7.8
1183
|
Verified
9.0
93
|
Verified
8.4
665
|
Verified
8.4
51
|
Verified
7.9
1213
|
Verified
8.2
50
|
Verified
8.0
1202
|
Verified
8.5
66
|
Verified
8.2
1315
|
Verified
Marketing Automation
7.8
66
8.0
1332
|
Verified
7.9
54
|
Verified
7.9
1295
|
Verified
8.9
69
|
Verified
8.4
1516
|
Verified
8.3
43
7.9
1121
|
Verified
Customer Support
Feature Not Available
8.0
1195
|
Verified
Feature Not Available
7.9
1198
|
Verified
Feature Not Available
7.9
1232
|
Verified
9.2
30
7.8
1066
|
Verified
Feature Not Available
8.0
1108
|
Verified
Reporting & Analytics
7.9
67
|
Verified
8.2
1494
|
Verified
8.4
73
|
Verified
8.2
1550
|
Verified
8.3
47
|
Verified
8.1
1050
|
Verified
Mobile & Social
Feature Not Available
8.1
1078
|
Verified
Feature Not Available
8.0
1089
|
Verified
8.7
86
|
Verified
8.0
1194
|
Verified
Platform
7.8
33
|
Verified
8.1
854
|
Verified
8.8
28
|
Verified
8.1
825
|
Verified
8.8
34
|
Verified
8.4
856
|
Verified
7.6
11
8.1
647
|
Verified
Feature Not Available
7.8
547
|
Verified
7.1
28
8.1
717
|
Verified
8.7
37
|
Verified
8.4
837
|
Verified
7.3
25
|
Verified
8.1
660
|
Verified
Integration
7.3
25
|
Verified
8.3
648
|
Verified
6.6
17
|
Verified
8.1
630
|
Verified
6.2
21
8.0
596
|
Verified
Generative AI
Not enough data
8.2
178
Agentic AI - CRM
Not enough data
8.1
64
Not enough data
8.3
62
Not enough data
8.0
63
Not enough data
8.0
63
Not enough data
8.2
63
Not enough data
8.2
63
Not enough data
8.2
63
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.3
88
Not enough data
7.7
83
Not enough data
8.3
86
Not enough data
8.3
83
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
89
Not enough data
8.2
85
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
57
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.5
54
|
Verified
Not enough data
7.7
17
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
60
|
Verified
Not enough data
8.7
58
Not enough data
8.7
44
Platform
Not enough data
8.8
64
|
Verified
Not enough data
8.9
63
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
62
|
Verified
Not enough data
8.7
62
|
Verified
Employee Features
Not enough data
8.9
65
|
Verified
Not enough data
8.7
67
|
Verified
Not enough data
8.8
67
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
71
Not enough data
8.8
72
Not enough data
8.8
72
Not enough data
8.8
72
Organization
Not enough data
8.6
73
Not enough data
8.4
72
Not enough data
8.5
72
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
74
Sales Analysis
Not enough data
8.4
68
Not enough data
8.4
72
Generative AI
Not enough data
8.1
26
Not enough data
7.9
26
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
160
Not enough data
8.8
156
Not enough data
8.3
146
Not enough data
8.2
141
Not enough data
8.9
154
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.5
143
Not enough data
8.2
138
Not enough data
7.9
121
AI and Automation
Not enough data
8.2
147
Not enough data
8.4
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.4
69
Agentic AI - Sales Engagement
Not enough data
7.8
27
Not enough data
7.7
25
Not enough data
7.9
26
Not enough data
7.8
25
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
8.0
25
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
96
Not enough data
8.6
91
Not enough data
8.5
95
Not enough data
8.3
87
Not enough data
8.7
54
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
77
Not enough data
8.6
74
Not enough data
8.5
74
Not enough data
8.6
75
Not enough data
8.6
73
Collaboration
Not enough data
8.7
74
Not enough data
8.5
76
Not enough data
8.9
78
Not enough data
8.9
81
Not enough data
8.7
75
Not enough data
8.7
73
Automation
8.8
48
Not enough data
9.3
47
Not enough data
9.3
45
Not enough data
Administration
9.1
49
Not enough data
9.0
42
Not enough data
9.2
52
Not enough data
Project management
9.3
53
Not enough data
Feature Not Available
Not enough data
9.1
49
Not enough data
Feature Not Available
Not enough data
8.9
52
Not enough data
8.9
35
Not enough data
9.1
43
Not enough data
Workload
9.2
35
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Communication & Collaboration
9.1
36
Not enough data
8.7
41
Not enough data
9.0
45
Not enough data
Cost Management
8.9
34
Not enough data
8.7
39
Not enough data
8.8
30
Not enough data
Integration
9.3
32
Not enough data
9.1
31
Not enough data
9.0
28
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
8.7
41
Agentic AI - Lead Capture
Not enough data
7.1
26
Not enough data
7.1
26
Data Capture
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.1
41
Not enough data
8.3
41
Analytics
Not enough data
9.1
41
Not enough data
8.8
41
Customization
Not enough data
8.7
40
Not enough data
8.5
40
Not enough data
8.8
41
Not enough data
8.7
41
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
7.9
20
Discovery
Not enough data
8.6
21
Not enough data
8.3
20
Not enough data
8.2
21
Management
Not enough data
8.3
21
Not enough data
8.3
21
Platform
Not enough data
8.3
21
Not enough data
8.3
20
Agentic AI - Sales Performance Management
Not enough data
7.9
20
Not enough data
8.2
19
Not enough data
7.8
20
Incentives
Not enough data
8.2
152
|
Verified
Not enough data
8.3
159
|
Verified
Not enough data
8.0
151
|
Verified
Not enough data
8.4
160
|
Verified
Personalization
Not enough data
8.5
176
|
Verified
Not enough data
8.6
177
|
Verified
Not enough data
8.6
183
|
Verified
Not enough data
8.4
170
|
Verified
Administrative
Not enough data
8.5
168
|
Verified
Not enough data
8.5
172
|
Verified
Not enough data
8.3
160
Agentic AI - Email Tracking
Not enough data
7.6
29
Not enough data
7.4
28
Not enough data
7.5
29
Not enough data
6.9
28
Not enough data
6.9
29
Not enough data
7.4
29
Not enough data
7.5
28
Analytics
Not enough data
8.3
137
Not enough data
8.3
143
Not enough data
8.4
144
Customizations
Not enough data
8.7
148
Not enough data
8.8
145
Not enough data
8.7
146
Not enough data
8.7
142
Not enough data
8.6
147
Generative AI
Not enough data
7.6
58
Agentic AI - Sales Analytics
Not enough data
7.4
28
Not enough data
7.5
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
7.4
28
Data Sourcing
Not enough data
8.3
143
Not enough data
8.4
147
Not enough data
8.3
140
Not enough data
8.6
152
Not enough data
8.5
144
Predictive Analytics
Not enough data
8.5
144
Not enough data
8.3
136
Not enough data
8.0
122
Not enough data
8.2
128
Sales Management
Not enough data
8.5
151
Not enough data
8.3
129
Not enough data
8.5
142
Not enough data
8.8
149
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Daylite and Zoho CRM are categorized as CRM
Unique Categories
Daylite is categorized as Work Management
Reviews
Reviewers' Company Size
Daylite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
7.6%
Management Consulting
5.7%
Law Practice
5.7%
Financial Services
5.7%
Music
3.8%
Other
71.5%
Information Technology and Services
15.9%
Computer Software
9.8%
Marketing and Advertising
9.0%
Real Estate
3.5%
Financial Services
3.5%
Other
58.2%
Alternatives
Discussions
How can I sync my contacts with my google voice?
1 Comment
NT
Not entirely sure but you should be able to sync all contacts (Apple, DayLite & Google) such that your Google Voice number recognizes the contacts. Try...Read more
* For what purposes do you use Daylite?
1 Comment
Official Response from Daylite
Hello! Thank you for your question.
Customers use Daylite to streamline processes, build stronger relationships with clients and boost their productivity....Read more
Daylite has no more discussions with answers
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Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
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AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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