Introducing G2.ai, the future of software buying.Try now
Compare CSI and Mindbody 
Featured Products
At a Glance
Market Segments
Mid-Market (66.7% of reviews)
Small-Business (83.8% of reviews)
Entry-Level Pricing
No pricing available
Starting at $99.00 Per Month
CSI
Star Rating
(12)3.2 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CSIMindbody
Star Rating
(466)3.7 out of 5
Market Segments
Small-Business (83.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $99.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Mindbody excels in overall user satisfaction, boasting a significantly higher G2 Score compared to CSI. Users appreciate its comprehensive features, stating it "includes everything needed to manage a small/medium sized fitness business," which highlights its effectiveness in meeting diverse business needs.
- According to verified reviews, Mindbody's user base is much larger, with 444 total reviews compared to CSI's 12. This larger volume of feedback provides a more reliable insight into user experiences, reinforcing Mindbody's reputation as a trusted solution in the gym management space.
- Users say that Mindbody offers a more intuitive and user-friendly experience, reflected in its higher ratings for ease of use. Reviewers mention that they appreciate the "well-rounded app for fitness business management," which includes features like class and training booking, making daily operations smoother.
- Reviewers mention that Mindbody's implementation process is generally quick and straightforward, with users highlighting the benefits of its automation features. One user noted, "I like Mindbody's automations because I don't have to think about what to send each client," showcasing how it helps maintain client engagement effortlessly.
- Users appreciate CSI's customization options, with feedback indicating that it allows for personalized page landings tailored to frequently used features. However, while it has its strengths, it lacks the extensive support and resources that Mindbody offers, which can be crucial for businesses looking for comprehensive assistance.
- According to recent feedback, while CSI is praised for its layout and versatility in handling various tasks—from point of sale to facility management—its overall support quality is perceived as lower than Mindbody's. Users have noted that Mindbody's support is more responsive and effective, with a score that reflects a better partnership experience.
Pricing
Entry-Level Pricing
CSI
No pricing availableMindbody
Starter
Starting at $99.00
Per Month
Get your business running with booking, payments, reporting, and more.
- Business management tools
- Integrated payments
- Branded website booking widgets
Free Trial
CSI
No trial information availableMindbody
No trial information availableRatings
Meets Requirements
7.4
9
7.9
383
Ease of Use
5.7
9
7.5
392
Ease of Setup
Not enough data
6.7
214
Ease of Admin
Not enough data
7.2
197
Quality of Support
5.9
9
7.6
350
Has the product been a good partner in doing business?
Not enough data
7.3
192
Product Direction (% positive)
7.1
8
6.5
385
Features by Category
Business Administration
Not enough data
6.7
28
Not enough data
7.3
31
Not enough data
7.9
40
Not enough data
7.4
33
Not enough data
7.2
29
Training Tools
Not enough data
6.8
28
Not enough data
6.3
27
Not enough data
8.7
44
Not enough data
Feature Not Available
Not enough data
5.4
23
Agentic AI - Personal Training
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Not enough data
Business Administration - Spa Management
Not enough data
7.0
21
Not enough data
7.7
23
Not enough data
7.8
22
Marketing - Spa Management
Not enough data
7.5
23
Not enough data
6.6
19
Not enough data
6.7
18
Guest Experience - Spa Management
Not enough data
7.9
21
Not enough data
6.4
17
Not enough data
6.8
19
Billing & Revenue - Gym Management
Not enough data
7.5
42
Not enough data
7.5
44
Not enough data
6.4
42
Agentic AI - Gym Management
Not enough data
6.8
14
Not enough data
6.4
14
Not enough data
6.5
16
Not enough data
6.6
15
Facility Management - Gym Management
Not enough data
8.2
50
Not enough data
6.3
40
Data & Reporting - Gym Management
Not enough data
8.0
46
Not enough data
7.9
45
Membership - Gym Management
Not enough data
6.6
44
Not enough data
5.9
39
Not enough data
7.2
41
Not enough data
5.6
38
Not enough data
5.8
38
Notifications
Not enough data
7.8
46
Not enough data
7.4
44
Not enough data
7.6
45
Settings
Not enough data
7.5
42
Not enough data
7.5
44
Not enough data
7.5
44
Personalization
Not enough data
7.2
44
Not enough data
7.3
44
Integrations
Not enough data
6.8
42
Not enough data
7.1
45
Not enough data
7.2
46
Not enough data
5.4
38
Not enough data
6.2
42
Generative AI
Not enough data
5.9
28
Not enough data
5.2
34
Not enough data
5.4
28
Not enough data
5.6
28
Not enough data
5.4
28
Agentic AI - Online Appointment Scheduling
Not enough data
6.5
17
Not enough data
6.4
17
Not enough data
6.6
17
Business Management
Not enough data
7.3
40
Not enough data
7.2
40
Not enough data
7.3
40
Not enough data
7.0
40
Class Management
Not enough data
7.2
39
Not enough data
7.4
39
Not enough data
6.8
39
Not enough data
Feature Not Available
Client Manangement
Not enough data
7.1
39
Not enough data
6.8
40
Not enough data
7.3
40
Integrations
Not enough data
6.5
40
Not enough data
6.9
40
Categories
Categories
Shared Categories
CSI and Mindbody are categorized as Gym Management
Unique Categories
CSI has no unique categories
Mindbody is categorized as Spa and Salon Management, Personal Training, Online Appointment Scheduling, and Studio Management
Reviews
Reviewers' Company Size
CSI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mindbody
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
50.0%
Sports
8.3%
Medical Practice
8.3%
Law Practice
8.3%
Higher Education
8.3%
Other
16.7%
Health, Wellness and Fitness
60.5%
Consumer Services
3.5%
Retail
3.0%
Cosmetics
2.8%
Hospital & Health Care
2.1%
Other
28.2%
Discussions
CSI has no discussions with answers
What will the future of Mindbody look like? What upgrades will the system undergo in 2020.
2 Comments
RD
As the year comes to a close, we are reflecting on a productive 2019 and gearing up for an exciting 2020. MINDBODY allows business owners to eliminate...Read more
How much does it cost to use Mindbody?
1 Comment
YI
It depends on the plan you choose. It starts around $125 and upwards from there.Read more
Mindbody has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
