G2 reviewers report that Keepit excels in customer support, with users highlighting the company's eagerness to assist and the reliability of their service. Many users appreciate the direct contact options and the promptness of their responses, which contributes to a positive overall experience.
Users say that Datto SaaS Protection stands out for its ease of setup and straightforward functionality. Reviewers mention that it "just works out of the box," making it an attractive option for those who prioritize a hassle-free implementation process.
According to verified reviews, Keepit offers a competitive pricing structure along with a solid backup plan, which users find appealing. This combination of affordability and reliability gives users confidence in their data security, making it a strong choice for mid-market businesses.
Reviewers mention that Datto SaaS Protection is particularly effective for backing up specific applications like Exchange, OneDrive, SharePoint, and Teams. Users appreciate its focused approach, stating that it does one thing well, which is crucial for small businesses looking for targeted solutions.
G2 reviewers highlight that while Datto has a higher ease of use rating, Keepit still provides a user-friendly experience, especially in restoring objects and during the initial setup. This balance makes both products accessible, though Datto may have a slight edge for those who prioritize simplicity.
Users express mixed feelings about the overall market presence of Datto compared to Keepit, with Keepit having a larger number of reviews and a higher G2 Score. This suggests that Keepit may have a more established reputation among users, particularly in the mid-market segment.
Pricing
Entry-Level Pricing
Datto SaaS Protection
No pricing available
Keepit
No pricing available
Free Trial
Datto SaaS Protection
Free Trial is available
Keepit
Free Trial is available
Ratings
Meets Requirements
9.0
24
9.2
125
Ease of Use
9.5
28
9.1
125
Ease of Setup
9.5
25
9.0
119
Ease of Admin
9.7
20
9.1
114
Quality of Support
8.7
22
9.2
110
Has the product been a good partner in doing business?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.