Compare Datto RMM and SuperOps
Featured Products
At a Glance
Market Segments
Small-Business (62.4% of reviews)
Small-Business (87.0% of reviews)
Entry-Level Pricing
No pricing available
$79.00 Per Month
Datto RMM
Star Rating
(756)4.5 out of 5
Market Segments
Small-Business (62.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMM
SuperOps
Star Rating
(132)4.5 out of 5
Market Segments
Small-Business (87.0% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Free Trial is available
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datto RMM excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SuperOps. Users appreciate features like the ability to create scripts and deploy them across multiple sites, which enhances operational efficiency.
- Users say that SuperOps shines in its ease of use, with many highlighting the platform's clean and intuitive interface. Reviewers mention that onboarding is effortless, requiring minimal training, which is a big plus for teams looking to get up and running quickly.
- According to verified reviews, Datto RMM offers robust remote monitoring and management capabilities, with users praising its comprehensive administration tools that allow for effective management of numerous devices. This level of control is particularly beneficial for larger organizations.
- Reviewers mention that SuperOps provides exceptional support, with many noting that help is readily available within minutes. This responsiveness is a key factor for users who need immediate assistance to ensure their clients' systems run smoothly.
- G2 reviewers highlight that while Datto RMM has a strong feature set, it may not be as user-friendly as SuperOps for those new to IT management. Some users have expressed that the learning curve can be steeper, despite the powerful tools available.
- Users report that both platforms have their strengths in patch management, but SuperOps has received slightly higher ratings in this area. Reviewers appreciate its detailed hardware and software information presented in a single view, making it easier to manage patch statuses effectively.
Pricing
Entry-Level Pricing
Datto RMM
No pricing availableSuperOps
Standard - PSA Only
$79.00
Per Month
PSA Only
- Ticketing
- Projects
- Automated billing and invoicing
Free Trial
Datto RMM
Free Trial is available
SuperOps
Free Trial is available
Ratings
Meets Requirements
8.9
661
8.7
114
Ease of Use
8.8
719
9.0
118
Ease of Setup
8.7
628
9.0
103
Ease of Admin
8.9
501
9.0
100
Quality of Support
8.4
598
9.4
113
Has the product been a good partner in doing business?
9.0
474
9.2
100
Product Direction (% positive)
9.1
655
9.6
114
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.2
559
8.9
92
8.7
38
Not enough data
7.9
30
Not enough data
Monitoring and Management
9.2
557
8.9
93
8.5
533
Feature Not Available
8.5
538
8.1
82
8.6
552
8.8
86
8.5
30
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.9
35
7.7
5
Service Management
8.8
553
9.0
92
8.6
38
Not enough data
7.3
33
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.3
30
Not enough data
6.9
28
Not enough data
7.7
31
Not enough data
7.0
27
Not enough data
6.7
25
Not enough data
6.7
25
Not enough data
6.7
26
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.0
16
Not enough data
8.1
16
Not enough data
7.9
16
Not enough data
7.7
16
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.7
16
Not enough data
7.7
16
Not enough data
7.5
14
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
8.8
83
Not enough data
8.3
78
Not enough data
7.7
60
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
7.1
39
Not enough data
7.3
38
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.8
81
Not enough data
8.3
77
Not enough data
7.5
62
Not enough data
7.6
74
Customer Management
Not enough data
8.2
60
Not enough data
6.9
48
Not enough data
6.0
45
Not enough data
7.6
56
Project Management
Not enough data
7.2
55
Not enough data
7.1
56
Not enough data
7.4
48
Not enough data
7.7
50
Accounting
Not enough data
7.0
45
Not enough data
6.9
50
Not enough data
6.8
44
Not enough data
6.2
40
Not enough data
5.8
40
Portfolio Management
Not enough data
6.3
38
Not enough data
6.3
38
Not enough data
6.7
40
Not enough data
6.4
39
Analytics
Not enough data
5.9
39
Not enough data
7.4
52
Not enough data
7.0
44
Administration
Not enough data
7.4
59
Not enough data
7.7
53
Not enough data
7.6
50
Platform
Not enough data
7.1
42
Not enough data
7.5
38
Not enough data
8.3
58
Not enough data
7.3
52
Not enough data
4.0
36
Generative AI
Not enough data
6.1
29
Not enough data
6.3
29
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.7
474
Not enough data
8.3
476
Not enough data
7.2
455
Not enough data
8.5
467
Not enough data
8.5
461
Not enough data
8.6
469
Not enough data
Maintenance
9.1
473
Not enough data
7.1
444
Not enough data
Communication
8.0
460
Not enough data
6.0
431
Not enough data
5.9
428
Not enough data
6.6
431
Not enough data
Security
7.8
439
Not enough data
8.1
447
Not enough data
Device Support
6.1
437
Not enough data
7.6
447
Not enough data
7.7
447
Not enough data
Performance
8.2
458
Not enough data
Generative AI
7.0
264
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Datto RMM and SuperOps are categorized as Remote Monitoring & Management (RMM), Patch Management, and Remote Support
Unique Categories
Datto RMM is categorized as Endpoint Management
SuperOps is categorized as Unified Endpoint Management (UEM), Professional Services Automation, IT Asset Management, Network Monitoring, Enterprise IT Management, and IT Service Management (ITSM) Tools
Reviews
Reviewers' Company Size
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuperOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
45.0%
Computer & Network Security
23.4%
Computer Networking
2.2%
Manufacturing
2.0%
Hospital & Health Care
2.0%
Other
25.3%
Information Technology and Services
45.4%
Computer & Network Security
23.1%
Computer Networking
5.4%
Education Management
3.1%
Consulting
2.3%
Other
20.8%
Alternatives
Discussions
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
What is datto RMM used for?
2 Comments
TL
datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to...Read more
Datto RMM has no more discussions with answers
SuperOps has no discussions with answers
