# Datto RMM vs Splashtop Remote Access Comparison --- ## AI Generated Summary - **G2 reviewers report** that Splashtop Remote Access excels in **ease of use** , with many users highlighting its user-friendly interface and straightforward installation process. One user mentioned, "Splashtop is simplistic in matters usage, and the installation process has no challenge even with beginners." - **Users say** that Datto RMM stands out for its **reliability and strong remote management capabilities**. Reviewers appreciate its automation features, which save time and enhance efficiency, with one user noting, "Its automation features save you time, and the centralized dashboard gives you clear visibility into your environment." - **According to verified reviews** , Splashtop Remote Access is particularly praised for its **cross-platform support** , allowing seamless access to both Windows and Macintosh systems. A user remarked, "I like that Splashtop Remote Access is very versatile, allowing me to access both Windows and Macintosh systems." - **Reviewers mention** that Datto RMM provides a **consistent experience** with its backend features, making it easy to monitor and support devices. One user expressed satisfaction with the platform's reliability, stating, "It's super consistent and I know where everything is." - **G2 reviewers highlight** that Splashtop Remote Access offers superior **quality of support** , with users noting the effectiveness of its customer service. A reviewer commented, "Good quality agent, allows for fluid and secure remote access to endpoints." - **Users say** that while Datto RMM has strong features, it sometimes falls short in **user experience** compared to Splashtop. Reviewers have pointed out that navigating the platform can be less intuitive, which may impact day-to-day usability. | | Datto RMM | Splashtop Remote Access | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | | **Total Reviews** | 758 | 508 | | **Largest Market Segment** | Small-Business (62.5% of reviews) | Small-Business (82.4% of reviews) | | **Entry Level Price** | No pricing available | $8.25 1 User Per Month | --- ## Top Pros & Cons ### Datto RMM Pros: - Ease of Use (85 reviews) - Automation (58 reviews) Cons: - Remote Access Issues (36 reviews) - Slow Performance (24 reviews) ### Splashtop Remote Access Pros: - Ease of Use (61 reviews) - Easy Setup (35 reviews) Cons: - Remote Access Issues (22 reviews) - Connection Issues (13 reviews) --- ## Ratings Comparison | Rating | Datto RMM | Splashtop Remote Access | |---|---|---| | **Meets Requirements** | 8.9 (661 reviews) | 9.6 (409 reviews) | | **Ease of Use** | 8.8 (721 reviews) | 9.7 (413 reviews) | | **Ease of Setup** | 8.7 (630 reviews) | 9.3 (296 reviews) | | **Ease of Admin** | 8.9 (502 reviews) | 9.5 (245 reviews) | | **Quality of Support** | 8.4 (598 reviews) | 9.3 (273 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (475 reviews) | 9.6 (228 reviews) | | **Product Direction (% positive)** | 9.1 (655 reviews) | 9.1 (391 reviews) | --- ## Pricing ### Datto RMM #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Splashtop Remote Access #### Entry-Level Pricing Plan: Splashtop Remote Access Pro Price: $8.25 1 User Per Month Description: Billed annually at $99. For individuals and small teams who need remote work productivity Key Features: - Access up to 10 computers per license - Two users can remote into the same computer - Manage multiple users in teams [Browse all 4 editions](https://www.g2.com/products/splashtop-remote-access/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Team Collaboration | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Splashtop Remote Access** | N/A | N/A | #### Communication | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Status Updates** | Not enough data | Not enough data | | **Instant Messaging** | Not enough data | Not enough data | | **Activity Feed** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Comments and Voting** | Not enough data | Not enough data | | **Discussions** | Not enough data | Not enough data | | **User Directory** | Not enough data | Not enough data | | **Online Status of Coworkers** | Not enough data | Not enough data | #### Content Management | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **File Sharing** | Not enough data | Not enough data | | **Document Collaboration** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Knowledge Base** | Not enough data | Not enough data | | **Surveys** | Not enough data | Not enough data | #### Productivity Tools | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Task Management** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | | **Multi-Language Support** | Not enough data | Not enough data | #### Administration | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Moderation** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.9/10 | 581 | | **Splashtop Remote Access** | N/A | N/A | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Device Management** | 9.2 (560 reviews) | Not enough data | | **Asset Management** | 8.8 (39 reviews) | Not enough data | | **ITIL Policy Compliance** | 7.9 (30 reviews) | Not enough data | #### Monitoring and Management | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Remote Monitoring** | 9.2 (559 reviews) | Not enough data | | **Asset Tracking** | 8.5 (533 reviews) | Not enough data | | **Application Deployment** | 8.5 (538 reviews) | Not enough data | | **Patch Management** | 8.6 (553 reviews) | Not enough data | | **Asset Tracking** | 8.5 (30 reviews) | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Workflow Management** | 8.6 (37 reviews) | Not enough data | #### Service Management | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Remote Access** | 8.8 (554 reviews) | Not enough data | | **Service Management (Issue Prioritization)** | 8.7 (40 reviews) | Not enough data | | **Ticketing** | 7.3 (33 reviews) | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Autonomous Task Execution** | 7.3 (30 reviews) | Not enough data | | **Multi-step Planning** | 6.9 (28 reviews) | Not enough data | | **Cross-system Integration** | 7.8 (32 reviews) | Not enough data | | **Adaptive Learning** | 7.0 (27 reviews) | Not enough data | | **Natural Language Interaction** | 6.7 (25 reviews) | Not enough data | | **Proactive Assistance** | 6.7 (25 reviews) | Not enough data | | **Decision Making** | 6.7 (26 reviews) | Not enough data | ### Screen Sharing | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Splashtop Remote Access** | 8.1/10 | 29 | #### Presenter Tools | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Live Preview** | Not enough data | 8.7 (22 reviews) | | **Notifications Blocker** | Not enough data | 8.0 (22 reviews) | | **Remote Control** | Not enough data | 9.7 (25 reviews) | | **Switch Presenter** | Not enough data | 8.0 (22 reviews) | #### Conferencing Options | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Group Live Chat** | Not enough data | 7.4 (22 reviews) | | **Audio Conferencing** | Not enough data | 7.4 (21 reviews) | | **Video Conferencing** | Not enough data | Feature Not Available | #### Application Tools | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Password Protection** | Not enough data | 8.6 (24 reviews) | | **Recording** | Not enough data | 8.3 (23 reviews) | | **In-Browser Application** | Not enough data | 9.0 (24 reviews) | #### Agentic AI - Screen Sharing | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Decision Making** | Not enough data | 5.6 (6 reviews) | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.7/10 | 484 | | **Splashtop Remote Access** | 8.1/10 | 76 | #### Administration | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Screen Sharing** | 8.7 (474 reviews) | 9.1 (72 reviews) | | **File Sharing** | 8.3 (476 reviews) | 8.9 (73 reviews) | | **Session Recording** | 7.2 (455 reviews) | 8.0 (67 reviews) | | **Unattended Remote Access** | 8.5 (467 reviews) | 9.3 (71 reviews) | | **Multi - Session Handling** | 8.5 (461 reviews) | 8.4 (68 reviews) | | **Multi-Monitor Support** | 8.6 (469 reviews) | 8.9 (73 reviews) | #### Maintenance | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Remote Reboot** | 9.1 (473 reviews) | 8.3 (70 reviews) | | **Remote Printing** | 7.1 (444 reviews) | 8.4 (65 reviews) | #### Communication | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Text Chat** | 8.0 (460 reviews) | 8.5 (68 reviews) | | **VoIP** | 6.0 (431 reviews) | 6.2 (64 reviews) | | **Video Conference Call** | 5.9 (428 reviews) | 6.1 (64 reviews) | | **Screen Annotations** | 6.6 (431 reviews) | 6.8 (65 reviews) | #### Security | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Data Encryption** | 7.8 (439 reviews) | 8.3 (66 reviews) | | **Compliance** | 8.1 (447 reviews) | 8.2 (65 reviews) | #### Device Support | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Mobile Device Access** | 6.1 (437 reviews) | 8.2 (70 reviews) | | **Multi-Platform Support** | 7.6 (447 reviews) | 8.4 (73 reviews) | | **Cross-Platform** | 7.7 (447 reviews) | 8.4 (71 reviews) | #### Performance | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Reporting** | 8.2 (458 reviews) | 8.3 (67 reviews) | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.0/10 | 265 | | **Splashtop Remote Access** | N/A | N/A | #### Generative AI | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **AI Text Summarization** | 7.0 (264 reviews) | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Splashtop Remote Access** | N/A | N/A | #### System Control | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Splashtop Remote Access** | 8.9/10 | 304 | #### Administration | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Usage Information** | Not enough data | 9.0 (217 reviews) | | **Integrations** | Not enough data | 8.9 (157 reviews) | | **Diagnostics** | Not enough data | Feature Not Available | | **Session Recording** | Not enough data | 8.3 (146 reviews) | | **Session Transfer** | Not enough data | 8.5 (151 reviews) | | **Unattended Access** | Not enough data | 9.3 (228 reviews) | | **File Sharing** | Not enough data | 9.2 (226 reviews) | #### Platform | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Cross-Platform Access** | Not enough data | 9.3 (217 reviews) | | **Mobile Device Access** | Not enough data | 8.7 (205 reviews) | | **Applications Management** | Not enough data | Feature Not Available | | **Remote Device Control** | Not enough data | 9.5 (256 reviews) | #### Security | Feature | Datto RMM | Splashtop Remote Access | |---|---|---| | **Remote Wipe** | Not enough data | 7.9 (125 reviews) | | **Device Management** | Not enough data | 8.9 (190 reviews) | | **Device Enrollment** | Not enough data | 8.9 (176 reviews) | --- ## Categories **Shared Categories (1):** [Remote Support Software](https://www.g2.com/categories/remote-support) **Unique to Datto RMM (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Unique to Splashtop Remote Access (2):** [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) --- ## Reviewer Demographics ### By Company Size | Segment | Datto RMM | Splashtop Remote Access | |---|---|---| | **Small-Business** | 62.5% | 82.4% | | **Mid-Market** | 33.6% | 15.3% | | **Enterprise** | 3.9% | 2.2% | ### By Industry #### Datto RMM - **Information Technology and Services:** 45.1% - **Computer & Network Security:** 23.4% - **Computer Networking:** 2.2% - **Manufacturing:** 2.0% - **Hospital & Health Care:** 2.0% - **Financial Services:** 1.8% - **Consulting:** 1.6% - **Accounting:** 1.5% - **Construction:** 1.5% - **Computer Software:** 1.2% - **Other:** 17.7% #### Splashtop Remote Access - **Accounting:** 10.4% - **Information Technology and Services:** 10.0% - **Computer Software:** 4.3% - **Hospital & Health Care:** 3.7% - **Retail:** 3.5% - **Construction:** 3.3% - **Medical Practice:** 3.3% - **Computer & Network Security:** 3.3% - **Non-Profit Organization Management:** 2.9% - **Law Practice:** 2.4% - **Other:** 53.1% --- ## Alternatives ### Alternatives to Datto RMM - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1143 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1094 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1037 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews) ### Alternatives to Splashtop Remote Access - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (638 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews) - [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews) - [Getscreen.me](https://www.g2.com/products/getscreen-me/reviews) — 4.8/5 stars (264 reviews) --- ## Top Discussions ### Datto RMM - Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..." - Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..." ### Splashtop Remote Access - Title: [How do I print from my clients computer to my printer](https://www.g2.com/discussions/how-do-i-print-from-my-clients-computer-to-my-printer) — 3 comments, 1 upvote > **Top comment:** "https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINT" - Title: [What is the network traffic like for the streamers?](https://www.g2.com/discussions/what-is-the-network-traffic-like-for-the-streamers) — 2 comments, 1 upvote > **Top comment:** "Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have..." - Title: [What does the Splashtop app do?](https://www.g2.com/discussions/what-does-the-splashtop-app-do) — 1 comment > **Top comment:** "I use the Splashtop app every day to access computers remotely. It works nearly flawlessly and it is a huge convenience to have. I use it mostly from my..." - Title: [How does splashtop business work?](https://www.g2.com/discussions/how-does-splashtop-business-work) — 1 comment > **Top comment:** "Splashtop allows you to sign into your desktop from any remote location and work just like you are sitting at your desk. The Splashtop Business version..." - Title: [How do I restart streamer without reboot the machine? Intel i5 computer running Ubuntu 18.04](https://www.g2.com/discussions/37383-how-do-i-restart-streamer-without-reboot-the-machine-intel-i5-computer-running-ubuntu-18-04) — 1 comment, 1 upvote > **Top comment:** "Streamer can be restarted with the commands in the Business app. You can send a remote restart to the streamer on a connected station. Note that is Linux I..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/datto-rmm-vs-splashtop-remote-access)