# Datto RMM, SmartDeploy vs Microsoft Intune Enterprise Application Management Comparison | | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 4.5 out of 5 | | **Total Reviews** | 757 | 152 | 266 | | **Largest Market Segment** | Small-Business (62.5% of reviews) | Mid-Market (71.1% of reviews) | Enterprise (41.6% of reviews) | | **Entry Level Price** | No pricing available | Contact Us Per Year | No pricing available | --- ## Top Pros & Cons ### Datto RMM Pros: - Ease of Use (82 reviews) - Automation (60 reviews) Cons: - Remote Access Issues (42 reviews) - Slow Performance (25 reviews) ### SmartDeploy Pros: - Ease of Use (8 reviews) - Easy Deployment (5 reviews) Cons: - Missing Features (3 reviews) - Setup Complexity (3 reviews) ### Microsoft Intune Enterprise Application Management Pros: - Centralized Management (21 reviews) - Security (21 reviews) Cons: - Setup Complexity (13 reviews) - Complexity (12 reviews) --- ## Ratings Comparison | Rating | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Meets Requirements** | 8.9 (661 reviews) | 9.3 (114 reviews) | 9.0 (192 reviews) | | **Ease of Use** | 8.8 (720 reviews) | 9.3 (115 reviews) | 8.6 (193 reviews) | | **Ease of Setup** | 8.7 (629 reviews) | 9.1 (100 reviews) | 8.3 (149 reviews) | | **Ease of Admin** | 8.9 (501 reviews) | 9.5 (98 reviews) | 8.6 (135 reviews) | | **Quality of Support** | 8.4 (598 reviews) | 9.5 (106 reviews) | 8.4 (184 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (474 reviews) | 9.6 (97 reviews) | 8.9 (132 reviews) | | **Product Direction (% positive)** | 9.1 (655 reviews) | 9.5 (109 reviews) | 9.4 (185 reviews) | --- ## Pricing ### Datto RMM #### Entry-Level Pricing No pricing available #### Free Trial Yes ### SmartDeploy #### Entry-Level Pricing Plan: Starter Price: Contact Us Per Year Key Features: - Centralized single-image management - Model-specific driver packs (Platform Packs) - Flexible offline & on-network deployments [Browse all 3 editions](https://www.g2.com/products/smartdeploy/pricing) #### Free Trial Yes ### Microsoft Intune Enterprise Application Management #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### OS Imaging & Deployment | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **SmartDeploy** | 8.9/10 | 98 | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### Administration | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Compression** | Not enough data | 8.5 (85 reviews) | Not enough data | | **Automation** | Not enough data | 8.9 (87 reviews) | Not enough data | | **Web Interface** | Not enough data | 8.0 (69 reviews) | Not enough data | | **Administration Console** | Not enough data | 8.9 (90 reviews) | Not enough data | #### Deployment | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Device Variety** | Not enough data | 9.2 (86 reviews) | Not enough data | | **OS Variety** | Not enough data | 9.0 (81 reviews) | Not enough data | | **Deployment Methods** | Not enough data | 9.4 (91 reviews) | Not enough data | #### Imaging | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Remote Imaging** | Not enough data | 8.7 (66 reviews) | Not enough data | | **Offline imaging** | Not enough data | 9.3 (76 reviews) | Not enough data | | **Online imaging** | Not enough data | 9.1 (72 reviews) | Not enough data | ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 8.0/10 | 580 | | **SmartDeploy** | N/A | N/A | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Device Management** | 9.2 (559 reviews) | Not enough data | Not enough data | | **Asset Management** | 8.8 (39 reviews) | Not enough data | Not enough data | | **ITIL Policy Compliance** | 7.9 (30 reviews) | Not enough data | Not enough data | #### Monitoring and Management | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Remote Monitoring** | 9.2 (558 reviews) | Not enough data | Not enough data | | **Asset Tracking** | 8.5 (533 reviews) | Not enough data | Not enough data | | **Application Deployment** | 8.5 (538 reviews) | Not enough data | Not enough data | | **Patch Management** | 8.6 (553 reviews) | Not enough data | Not enough data | | **Asset Tracking** | 8.5 (30 reviews) | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Workflow Management** | 8.8 (36 reviews) | Not enough data | Not enough data | #### Service Management | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Remote Access** | 8.8 (553 reviews) | Not enough data | Not enough data | | **Service Management (Issue Prioritization)** | 8.6 (39 reviews) | Not enough data | Not enough data | | **Ticketing** | 7.3 (33 reviews) | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Autonomous Task Execution** | 7.3 (30 reviews) | Not enough data | Not enough data | | **Multi-step Planning** | 6.9 (28 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | 7.8 (32 reviews) | Not enough data | Not enough data | | **Adaptive Learning** | 7.0 (27 reviews) | Not enough data | Not enough data | | **Natural Language Interaction** | 6.7 (25 reviews) | Not enough data | Not enough data | | **Proactive Assistance** | 6.7 (25 reviews) | Not enough data | Not enough data | | **Decision Making** | 6.7 (26 reviews) | Not enough data | Not enough data | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **SmartDeploy** | N/A | N/A | | **Microsoft Intune Enterprise Application Management** | 8.3/10 | 97 | #### Scope | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Endpoint Inclusiveness** | Not enough data | Not enough data | 8.8 (64 reviews) | | **Multi-OS Support** | Not enough data | Not enough data | 8.5 (68 reviews) | #### Security | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Reporting and Alerts** | Not enough data | Not enough data | 8.3 (66 reviews) | | **Endpoint Protection** | Not enough data | Not enough data | 8.9 (67 reviews) | | **Remote Wiping** | Not enough data | Not enough data | 9.0 (63 reviews) | #### Management | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Device Enrollment** | Not enough data | Not enough data | 8.8 (69 reviews) | | **Device Configuration** | Not enough data | Not enough data | 9.1 (70 reviews) | | **Device Compliance** | Not enough data | Not enough data | 8.9 (68 reviews) | | **Usage Information** | Not enough data | Not enough data | 8.8 (64 reviews) | | **Data Separation** | Not enough data | Not enough data | 8.5 (57 reviews) | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 6.5 (8 reviews) | | **Multi-step Planning** | Not enough data | Not enough data | 7.9 (7 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 8.7 (14 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | 7.1 (8 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 6.9 (8 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 8.3 (8 reviews) | | **Decision Making** | Not enough data | Not enough data | 7.7 (8 reviews) | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.7/10 | 484 | | **SmartDeploy** | N/A | N/A | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### Administration | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Screen Sharing** | 8.7 (474 reviews) | Not enough data | Not enough data | | **File Sharing** | 8.3 (476 reviews) | Not enough data | Not enough data | | **Session Recording** | 7.2 (455 reviews) | Not enough data | Not enough data | | **Unattended Remote Access** | 8.5 (467 reviews) | Not enough data | Not enough data | | **Multi - Session Handling** | 8.5 (461 reviews) | Not enough data | Not enough data | | **Multi-Monitor Support** | 8.6 (469 reviews) | Not enough data | Not enough data | #### Maintenance | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Remote Reboot** | 9.1 (473 reviews) | Not enough data | Not enough data | | **Remote Printing** | 7.1 (444 reviews) | Not enough data | Not enough data | #### Communication | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Text Chat** | 8.0 (460 reviews) | Not enough data | Not enough data | | **VoIP** | 6.0 (431 reviews) | Not enough data | Not enough data | | **Video Conference Call** | 5.9 (428 reviews) | Not enough data | Not enough data | | **Screen Annotations** | 6.6 (431 reviews) | Not enough data | Not enough data | #### Security | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Data Encryption** | 7.8 (439 reviews) | Not enough data | Not enough data | | **Compliance** | 8.1 (447 reviews) | Not enough data | Not enough data | #### Device Support | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Mobile Device Access** | 6.1 (437 reviews) | Not enough data | Not enough data | | **Multi-Platform Support** | 7.6 (447 reviews) | Not enough data | Not enough data | | **Cross-Platform** | 7.7 (447 reviews) | Not enough data | Not enough data | #### Performance | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Reporting** | 8.2 (458 reviews) | Not enough data | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.0/10 | 265 | | **SmartDeploy** | 7.2/10 | 6 | | **Microsoft Intune Enterprise Application Management** | 8.0/10 | 50 | #### Generative AI | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **AI Text Summarization** | 7.0 (264 reviews) | 7.2 (6 reviews) | 8.0 (47 reviews) | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **SmartDeploy** | N/A | N/A | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### System Control | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Device Control** | Not enough data | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | Not enough data | #### Security Management | Feature | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Incident Reports** | Not enough data | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Unique to Datto RMM (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Support Software](https://www.g2.com/categories/remote-support) **Unique to SmartDeploy (2):** [OS Imaging & Deployment Software](https://www.g2.com/categories/os-imaging-deployment), [Patch Management Software](https://www.g2.com/categories/patch-management) **Unique to Microsoft Intune Enterprise Application Management (1):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- ## Reviewer Demographics ### By Company Size | Segment | Datto RMM | SmartDeploy | Microsoft Intune Enterprise Application Management | |---|---|---|---| | **Small-Business** | 62.5% | 11.3% | 17.2% | | **Mid-Market** | 33.6% | 71.1% | 41.2% | | **Enterprise** | 3.9% | 17.6% | 41.6% | ### By Industry #### Datto RMM - **Information Technology and Services:** 45.1% - **Computer & Network Security:** 23.4% - **Computer Networking:** 2.2% - **Manufacturing:** 2.0% - **Hospital & Health Care:** 2.0% - **Financial Services:** 1.8% - **Consulting:** 1.6% - **Accounting:** 1.5% - **Construction:** 1.5% - **Computer Software:** 1.2% - **Other:** 17.7% #### SmartDeploy - **Education Management:** 10.6% - **Information Technology and Services:** 7.0% - **Primary/Secondary Education:** 7.0% - **Higher Education:** 7.0% - **Hospital & Health Care:** 6.3% - **Financial Services:** 4.2% - **Government Administration:** 4.2% - **Computer & Network Security:** 3.5% - **Non-Profit Organization Management:** 3.5% - **Oil & Energy:** 2.8% - **Other:** 43.7% #### Microsoft Intune Enterprise Application Management - **Information Technology and Services:** 29.0% - **Computer & Network Security:** 5.5% - **Computer Software:** 5.5% - **Financial Services:** 5.5% - **Non-Profit Organization Management:** 3.8% - **Higher Education:** 3.4% - **Pharmaceuticals:** 2.9% - **Telecommunications:** 2.5% - **Hospital & Health Care:** 2.5% - **Education Management:** 2.1% - **Other:** 37.4% --- ## Alternatives ### Alternatives to Datto RMM - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3933 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1131 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (553 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (500 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1028 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews) ### Alternatives to SmartDeploy - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews) - [Ivanti Endpoint Manager](https://www.g2.com/products/ivanti-endpoint-manager/reviews) — 4.2/5 stars (138 reviews) - [KACE Unified Endpoint Manager](https://www.g2.com/products/kace-unified-endpoint-manager/reviews) — 4.1/5 stars (95 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1131 reviews) - [Macrium Backup & Restore](https://www.g2.com/products/macrium-backup-restore/reviews) — 4.7/5 stars (84 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.7/5 stars (405 reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (973 reviews) - [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) — 4.8/5 stars (730 reviews) ### Alternatives to Microsoft Intune Enterprise Application Management - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1131 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (553 reviews) - [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) — 4.6/5 stars (408 reviews) - [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) — 4.2/5 stars (203 reviews) - [Ivanti Endpoint Manager](https://www.g2.com/products/ivanti-endpoint-manager/reviews) — 4.2/5 stars (138 reviews) - [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (381 reviews) - [BlackBerry UEM](https://www.g2.com/products/blackberry-uem/reviews) — 3.8/5 stars (376 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) --- ## Top Discussions ### Datto RMM - Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..." - Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..." ### SmartDeploy - Title: [I have troubles with trying to use the capture images from machines so I keep a backup image of some machines.](https://www.g2.com/discussions/37341-i-have-troubles-with-trying-to-use-the-capture-images-from-machines-so-i-keep-a-backup-image-of-some-machines) — 1 comment, 1 upvote > **Top comment:** "All you need is to create 1 image in a VM client, then copy that image for each type of image or software use. IE: Engineering, Office365 users, etc. Then..." ### Microsoft Intune Enterprise Application Management - Title: [What is Microsoft Intune used for?](https://www.g2.com/discussions/what-is-microsoft-intune-used-for) — 4 comments > **Top comment:** "Managing devices in a hybrid environment. Including device compliance, configuration, software deployment and security baselines. It also ties into M365..." - Title: [Is Microsoft Intune free?](https://www.g2.com/discussions/is-microsoft-intune-free) — 3 comments > **Top comment:** "Free for 30 days. There are other pricing packages available. " - Title: [Wjat is the best way to win?](https://www.g2.com/discussions/32819-wjat-is-the-best-way-to-win) — 2 comments, 1 upvote > **Top comment:** "You can't win if you don't play the game." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/datto-rmm-vs-smartdeploy-vs-microsoft-intune-enterprise-application-management)