Compare Datto RMM and SmartDeploy 
At a Glance
Market Segments
Small-Business (62.6% of reviews)
Mid-Market (71.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Datto RMM
Star Rating
(731)4.5 out of 5
Market Segments
Small-Business (62.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMSmartDeploy
Star Rating
(152)4.7 out of 5
Market Segments
Mid-Market (71.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SmartDeploy excels in ease of use, with users highlighting its intuitive interface and deployment options. One user mentioned, "It is a new and better way to image computers for your business," showcasing how it simplifies the imaging process.
- Users say that Datto RMM offers robust administration capabilities, allowing for extensive management across multiple devices. Reviewers appreciate the ability to "create a script and deploy it to all the different sites across the USA," which enhances operational efficiency.
- According to verified reviews, SmartDeploy stands out for its quality of support, with users consistently praising the assistance they receive. One user noted, "Support has always been great," indicating a strong partnership in business operations.
- Reviewers mention that Datto RMM, while slightly less user-friendly, still provides effective tools for managing devices. Users appreciate that it is "easy to use and tools that work fine," although some find it less intuitive than SmartDeploy.
- G2 reviewers highlight SmartDeploy's impressive implementation process, with many users noting how simple it is to create images and deployment packs. This ease of setup is a significant advantage for teams looking to streamline their workflows.
- Users report that while Datto RMM has a larger market presence, SmartDeploy's focus on the mid-market allows it to cater specifically to those needs, with users feeling that it meets their requirements effectively, as one user stated, "What I like best about SmartDeploy is the ease of use and all the features it has."
Pricing
Entry-Level Pricing
Datto RMM
No pricing availableSmartDeploy
Starter
Contact Us
Per Year
- Centralized single-image management
- Model-specific driver packs (Platform Packs)
- Flexible offline & on-network deployments
Free Trial
Datto RMM
Free Trial is available
SmartDeploy
Free Trial is available
Ratings
Meets Requirements
8.9
658
9.3
114
Ease of Use
8.9
703
9.3
115
Ease of Setup
8.8
611
9.1
100
Ease of Admin
8.9
504
9.5
98
Quality of Support
8.4
595
9.5
106
Has the product been a good partner in doing business?
9.0
477
9.6
97
Product Direction (% positive)
9.1
655
9.5
109
Features by Category
Administration
Not enough data
8.5
85
Not enough data
8.9
87
Not enough data
8.0
69
Not enough data
8.9
89
Deployment
Not enough data
9.2
86
Not enough data
9.0
81
Not enough data
9.4
91
Imaging
Not enough data
8.7
66
Not enough data
9.3
76
Not enough data
9.1
72
Inventory Management - Remote Monitoring & Management (RMM)
9.1
551
Not enough data
8.8
36
Not enough data
7.9
30
Not enough data
Monitoring and Management
9.2
546
Not enough data
8.5
534
Not enough data
8.5
533
Not enough data
8.6
541
Not enough data
8.5
30
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
31
Not enough data
Service Management
8.8
540
Not enough data
8.3
31
Not enough data
7.3
33
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
29
Not enough data
6.9
28
Not enough data
7.4
28
Not enough data
7.0
27
Not enough data
6.7
25
Not enough data
6.7
25
Not enough data
6.7
26
Not enough data
Administration
8.7
475
Not enough data
8.3
476
Not enough data
7.2
456
Not enough data
8.5
467
Not enough data
8.5
462
Not enough data
8.6
470
Not enough data
Maintenance
9.1
473
Not enough data
7.1
445
Not enough data
Communication
8.0
461
Not enough data
6.0
432
Not enough data
5.9
429
Not enough data
6.5
432
Not enough data
Security
7.8
440
Not enough data
8.1
448
Not enough data
Device Support
6.1
438
Not enough data
7.6
448
Not enough data
7.7
448
Not enough data
Performance
8.2
458
Not enough data
Generative AI
7.0
264
7.2
6
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Datto RMM and SmartDeploy are categorized as Patch Management and Endpoint Management
Unique Categories
Datto RMM is categorized as Remote Monitoring & Management (RMM) and Remote Support
SmartDeploy is categorized as OS Imaging & Deployment
Reviews
Reviewers' Company Size
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDeploy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
44.5%
Computer & Network Security
23.7%
Computer Networking
2.2%
Manufacturing
2.1%
Hospital & Health Care
2.1%
Other
25.5%
Education Management
10.6%
Information Technology and Services
7.0%
Primary/Secondary Education
7.0%
Higher Education
7.0%
Hospital & Health Care
6.3%
Other
62.0%
Alternatives
Discussions
What is datto RMM used for?
2 Comments
AW
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
Datto RMM has no more discussions with answers
I have troubles with trying to use the capture images from machines so I keep a backup image of some machines.
1 Comment
AZ
All you need is to create 1 image in a VM client, then copy that image for each type of image or software use. IE: Engineering, Office365 users, etc. Then...Read more
SmartDeploy has no more discussions with answers
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