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Compare Datto RMM and ScreenConnect 
Featured Products
At a Glance
Market Segments
Small-Business (62.7% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Datto RMM
Star Rating
(725)4.5 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMScreenConnect
Star Rating
(489)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datto RMM excels in overall user satisfaction, reflected in its higher G2 Score compared to ScreenConnect. Users appreciate its robust administration capabilities, allowing for effective management of multiple devices across various sites.
- Users say that ScreenConnect stands out for its reliable remote access features, with many highlighting its ability to connect quickly and seamlessly, even on low bandwidth. The platform's clean interface makes managing multiple sessions effortless, which is a significant advantage for users needing efficient remote support.
- Reviewers mention that while Datto RMM offers a solid set of tools for device management, some users find it less intuitive than ScreenConnect. The latter's chat functionality and toolbox are frequently praised for their effectiveness, making it easier for technicians to communicate and resolve issues quickly.
- According to verified reviews, ScreenConnect's strong security features give users confidence in their remote access sessions. This is a notable point for businesses concerned about data protection, as many users feel secure knowing that their connections are well-encrypted.
- G2 reviewers highlight that Datto RMM's scripting capabilities are a game-changer for IT administrators, allowing them to deploy scripts across multiple sites efficiently. This feature is particularly beneficial for organizations managing a large number of devices, streamlining their operational processes.
- Users report that both products have their strengths, but ScreenConnect's superior session recording and file sharing capabilities are often cited as key differentiators. These features enhance the overall user experience, making it easier for teams to collaborate and maintain records of remote sessions.
Pricing
Entry-Level Pricing
Datto RMM
No pricing availableScreenConnect
No pricing availableFree Trial
Datto RMM
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
8.9
652
9.3
403
Ease of Use
8.9
697
9.3
406
Ease of Setup
8.8
605
8.9
331
Ease of Admin
8.9
500
8.9
328
Quality of Support
8.5
590
8.8
346
Has the product been a good partner in doing business?
9.0
474
9.1
313
Product Direction (% positive)
9.1
650
8.7
399
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.1
547
Not enough data
8.8
34
Not enough data
7.9
30
Not enough data
Monitoring and Management
9.2
545
Not enough data
8.5
534
Not enough data
8.5
531
Not enough data
8.6
536
Not enough data
8.5
30
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
31
Not enough data
Service Management
8.8
535
Not enough data
8.3
31
Not enough data
7.2
32
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.1
28
Not enough data
6.9
28
Not enough data
7.4
28
Not enough data
7.0
27
Not enough data
6.7
25
Not enough data
6.7
25
Not enough data
6.7
26
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.7
475
9.6
45
8.3
476
9.2
43
7.2
457
9.0
40
8.5
468
9.3
47
8.5
462
9.1
45
8.7
470
8.9
46
Maintenance
9.1
473
9.3
46
7.1
446
8.8
35
Communication
8.0
461
8.9
43
6.0
433
7.6
29
5.9
430
Feature Not Available
6.5
433
8.2
37
Security
7.8
440
8.8
31
8.1
448
8.8
36
Device Support
6.1
439
8.0
40
7.6
448
8.8
40
7.7
448
8.8
40
Performance
8.2
458
8.3
38
Generative AI
7.0
265
Not enough data
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.9
95
Not enough data
8.7
87
Not enough data
8.4
89
Not enough data
8.7
78
Not enough data
8.9
81
Not enough data
9.3
106
Not enough data
Feature Not Available
Platform
Not enough data
9.0
97
Not enough data
7.8
81
Not enough data
7.9
82
Not enough data
9.5
107
Security
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Datto RMM and ScreenConnect are categorized as Remote Support
Unique Categories
Datto RMM is categorized as Remote Monitoring & Management (RMM), Patch Management, and Endpoint Management
ScreenConnect is categorized as Screen Sharing, Remote Desktop, Video Conferencing, and Remote Video Support
Reviews
Reviewers' Company Size
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
44.4%
Computer & Network Security
23.9%
Computer Networking
2.2%
Manufacturing
2.1%
Hospital & Health Care
2.1%
Other
25.3%
Information Technology and Services
42.7%
Computer Software
6.0%
Computer & Network Security
6.0%
Computer Networking
3.9%
Hospital & Health Care
3.4%
Other
37.9%
Alternatives
Discussions
What is datto RMM used for?
2 Comments
AW
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
Datto RMM has no more discussions with answers
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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