# Datto RMM, Patch My PC vs Kaseya VSA Comparison | | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | 4.0 out of 5 | | **Total Reviews** | 757 | 730 | 323 | | **Largest Market Segment** | Small-Business (62.4% of reviews) | Enterprise (52.8% of reviews) | Small-Business (51.8% of reviews) | | **Entry Level Price** | No pricing available | $2.00 1 Device Per Year | standard | --- ## Top Pros & Cons ### Datto RMM Pros: - Ease of Use (82 reviews) - Automation (60 reviews) Cons: - Remote Access Issues (42 reviews) - Slow Performance (25 reviews) ### Patch My PC Pros: - Patch Management (75 reviews) - Customer Support (56 reviews) Cons: - Missing Features (24 reviews) - Needs Improvement (8 reviews) ### Kaseya VSA Pros: - Ease of Use (10 reviews) - Automation (9 reviews) Cons: - Missing Features (5 reviews) - Connectivity Issues (4 reviews) --- ## Ratings Comparison | Rating | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Meets Requirements** | 8.9 (660 reviews) | 9.3 (603 reviews) | 8.3 (255 reviews) | | **Ease of Use** | 8.8 (719 reviews) | 9.3 (607 reviews) | 7.6 (263 reviews) | | **Ease of Setup** | 8.7 (628 reviews) | 9.4 (595 reviews) | 7.2 (218 reviews) | | **Ease of Admin** | 8.9 (501 reviews) | 9.3 (593 reviews) | 7.9 (217 reviews) | | **Quality of Support** | 8.4 (597 reviews) | 9.7 (580 reviews) | 7.4 (244 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (474 reviews) | 9.7 (580 reviews) | 7.7 (209 reviews) | | **Product Direction (% positive)** | 9.1 (655 reviews) | 9.8 (580 reviews) | 7.4 (256 reviews) | --- ## Pricing ### Datto RMM #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Patch My PC #### Entry-Level Pricing Plan: Enterprise Patch Price: $2.00 1 Device Per Year Description: For companies that need to deploy third-party updates via Microsoft Windows Server Updates Services (WSUS) Key Features: - Automate third-party updates in WSUS and ConfigMgr - Top ranked support in our category included at no additional cost - Advanced customization options for third-party updates when needed [Browse all 3 editions](https://www.g2.com/products/patch-my-pc/pricing) #### Free Trial Yes ### Kaseya VSA #### Entry-Level Pricing Plan: Kaseya VSA Pricing Price: standard Description: Full featured solution for IT departments and MSPs. Key Features: - Discover, Audit, Inventory, Monitor - Clients, Servers & Networks - Remote Control - Patch Management [Learn more about Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 8.0/10 | 579 | | **Patch My PC** | N/A | N/A | | **Kaseya VSA** | 8.2/10 | 122 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Device Management** | 9.2 (559 reviews) | Not enough data | 8.3 (121 reviews) ✓ Verified | | **Asset Management** | 8.8 (39 reviews) | Not enough data | Not enough data | | **ITIL Policy Compliance** | 7.9 (30 reviews) | Not enough data | Not enough data | #### Monitoring and Management | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Remote Monitoring** | 9.2 (557 reviews) | Not enough data | 8.6 (118 reviews) ✓ Verified | | **Asset Tracking** | 8.5 (533 reviews) | Not enough data | 7.8 (113 reviews) | | **Application Deployment** | 8.5 (538 reviews) | Not enough data | 7.7 (114 reviews) ✓ Verified | | **Patch Management** | 8.6 (552 reviews) | Not enough data | 8.1 (117 reviews) ✓ Verified | | **Asset Tracking** | 8.5 (30 reviews) | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Workflow Management** | 8.8 (36 reviews) | Not enough data | Not enough data | #### Service Management | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Remote Access** | 8.8 (553 reviews) | Not enough data | 8.5 (119 reviews) ✓ Verified | | **Service Management (Issue Prioritization)** | 8.6 (39 reviews) | Not enough data | Not enough data | | **Ticketing** | 7.3 (33 reviews) | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Autonomous Task Execution** | 7.3 (30 reviews) | Not enough data | Not enough data | | **Multi-step Planning** | 6.9 (28 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | 7.8 (32 reviews) | Not enough data | Not enough data | | **Adaptive Learning** | 7.0 (27 reviews) | Not enough data | Not enough data | | **Natural Language Interaction** | 6.7 (25 reviews) | Not enough data | Not enough data | | **Proactive Assistance** | 6.7 (25 reviews) | Not enough data | Not enough data | | **Decision Making** | 6.7 (26 reviews) | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.7/10 | 484 | | **Patch My PC** | N/A | N/A | | **Kaseya VSA** | 7.4/10 | 111 | #### Administration | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Screen Sharing** | 8.7 (474 reviews) | Not enough data | 8.7 (105 reviews) | | **File Sharing** | 8.3 (476 reviews) | Not enough data | 8.0 (100 reviews) | | **Session Recording** | 7.2 (455 reviews) | Not enough data | 7.8 (90 reviews) | | **Unattended Remote Access** | 8.5 (467 reviews) | Not enough data | 8.6 (106 reviews) | | **Multi - Session Handling** | 8.5 (461 reviews) | Not enough data | 8.2 (94 reviews) | | **Multi-Monitor Support** | 8.6 (469 reviews) | Not enough data | 7.8 (99 reviews) | #### Maintenance | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Remote Reboot** | 9.1 (473 reviews) | Not enough data | 8.7 (102 reviews) | | **Remote Printing** | 7.1 (444 reviews) | Not enough data | 7.1 (84 reviews) | #### Communication | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Text Chat** | 8.0 (460 reviews) | Not enough data | 7.3 (93 reviews) | | **VoIP** | 6.0 (431 reviews) | Not enough data | 5.4 (79 reviews) | | **Video Conference Call** | 5.9 (428 reviews) | Not enough data | 5.6 (78 reviews) | | **Screen Annotations** | 6.6 (431 reviews) | Not enough data | 6.6 (77 reviews) | #### Security | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Data Encryption** | 7.8 (439 reviews) | Not enough data | 7.4 (81 reviews) | | **Compliance** | 8.1 (447 reviews) | Not enough data | 7.7 (88 reviews) | #### Device Support | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Mobile Device Access** | 6.1 (437 reviews) | Not enough data | 6.1 (82 reviews) | | **Multi-Platform Support** | 7.6 (447 reviews) | Not enough data | 7.6 (94 reviews) | | **Cross-Platform** | 7.7 (447 reviews) | Not enough data | 7.5 (93 reviews) | #### Performance | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Reporting** | 8.2 (458 reviews) | Not enough data | 7.8 (97 reviews) | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.0/10 | 265 | | **Patch My PC** | N/A | N/A | | **Kaseya VSA** | N/A | N/A | #### Generative AI | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **AI Text Summarization** | 7.0 (264 reviews) | Not enough data | Not enough data | ### Service Desk | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Patch My PC** | N/A | N/A | | **Kaseya VSA** | 7.5/10 | 77 | #### Incident Management | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Automate Ticket Routing** | Not enough data | Not enough data | 7.9 (58 reviews) | | **Ticket Prioritization** | Not enough data | Not enough data | 8.0 (57 reviews) | | **Ticket Notifications** | Not enough data | Not enough data | 8.0 (60 reviews) | | **Knowledge Base** | Not enough data | Not enough data | 7.3 (59 reviews) | | **Knowledge Base/Ticket Integration** | Not enough data | Not enough data | 7.6 (54 reviews) | #### Reporting | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Dashboards** | Not enough data | Not enough data | 7.3 (68 reviews) | | **Time Tracking** | Not enough data | Not enough data | 6.8 (55 reviews) | | **Surveys** | Not enough data | Not enough data | 6.5 (50 reviews) | #### Access & Usability | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Mobile** | Not enough data | Not enough data | 6.5 (53 reviews) | | **Self Service** | Not enough data | Not enough data | 7.6 (55 reviews) | | **Active Directory** | Not enough data | Not enough data | 7.9 (57 reviews) | | **Multi-Channel Access** | Not enough data | Not enough data | 8.0 (49 reviews) | #### Agentic AI - Service Desk | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Patch My PC** | N/A | N/A | | **Kaseya VSA** | N/A | N/A | #### System Control | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Device Control** | Not enough data | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | Not enough data | #### Security Management | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Incident Reports** | Not enough data | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | Not enough data | ### Enterprise IT Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Patch My PC** | N/A | N/A | | **Kaseya VSA** | 7.8/10 | 134 | #### Analysis | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Threat Detection** | Not enough data | Not enough data | 7.3 (86 reviews) | #### Platform | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Unified Communications Platform** | Not enough data | Not enough data | 7.1 (80 reviews) | | **Remote Access** | Not enough data | Not enough data | 8.4 (123 reviews) | | **ITIL Policy Compliance** | Not enough data | Not enough data | 7.8 (85 reviews) | | **Asset Tracking** | Not enough data | Not enough data | 8.3 (112 reviews) | | **IT Knowledge Management** | Not enough data | Not enough data | 7.6 (94 reviews) | #### Security | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Endpoint Protection** | Not enough data | Not enough data | 7.8 (97 reviews) | | **Patch Management** | Not enough data | Not enough data | 8.2 (120 reviews) | | **Disaster Recovery** | Not enough data | Not enough data | Feature Not Available | | **Service Management** | Not enough data | Not enough data | 8.0 (104 reviews) | | **Workflow Management** | Not enough data | Not enough data | 7.6 (94 reviews) | #### Agentic AI - Enterprise IT Management | Feature | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Patch Management Software](https://www.g2.com/categories/patch-management) **Unique to Datto RMM (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Unique to Kaseya VSA (4):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Service Desk Software](https://www.g2.com/categories/service-desk) --- ## Reviewer Demographics ### By Company Size | Segment | Datto RMM | Patch My PC | Kaseya VSA | |---|---|---|---| | **Small-Business** | 62.4% | 2.8% | 51.8% | | **Mid-Market** | 33.7% | 44.4% | 42.1% | | **Enterprise** | 3.9% | 52.8% | 6.1% | ### By Industry #### Datto RMM - **Information Technology and Services:** 45.1% - **Computer & Network Security:** 23.3% - **Computer Networking:** 2.2% - **Manufacturing:** 2.0% - **Hospital & Health Care:** 2.0% - **Financial Services:** 1.8% - **Consulting:** 1.6% - **Accounting:** 1.5% - **Construction:** 1.5% - **Computer Software:** 1.2% - **Other:** 17.8% #### Patch My PC - **Information Technology and Services:** 9.8% - **Higher Education:** 6.6% - **Hospital & Health Care:** 4.9% - **Financial Services:** 4.8% - **Government Administration:** 4.1% - **Manufacturing:** 3.9% - **Retail:** 3.9% - **Insurance:** 3.5% - **Construction:** 3.2% - **Primary/Secondary Education:** 2.9% - **Other:** 52.3% #### Kaseya VSA - **Information Technology and Services:** 36.9% - **Computer & Network Security:** 9.4% - **Computer Networking:** 2.6% - **Primary/Secondary Education:** 2.6% - **Financial Services:** 2.3% - **Consulting:** 1.9% - **Banking:** 1.9% - **Computer Software:** 1.9% - **Construction:** 1.9% - **Accounting:** 1.6% - **Other:** 36.9% --- ## Alternatives ### Alternatives to Datto RMM - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3940 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1137 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1092 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1032 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews) ### Alternatives to Patch My PC - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews) - [ManageEngine Patch Manager Plus](https://www.g2.com/products/manageengine-patch-manager-plus/reviews) — 4.5/5 stars (193 reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) — 4.8/5 stars (274 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1137 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1092 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1032 reviews) - [Automox](https://www.g2.com/products/automox/reviews) — 4.5/5 stars (289 reviews) - [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews) — 4.6/5 stars (407 reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1344 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews) ### Alternatives to Kaseya VSA - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1137 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1092 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3940 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews) - [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews) --- ## Top Discussions ### Datto RMM - Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..." - Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..." ### Patch My PC - Title: [What customizations are you using that should be out of the box/default for pmpc](https://www.g2.com/discussions/what-customizations-are-you-using-that-should-be-out-of-the-box-default-for-pmpc) — 2 comments, 2 upvotes > **Top comment:** "My favorite is installation logging!" - Title: [What is Patch My PC used for?](https://www.g2.com/discussions/what-is-patch-my-pc-used-for) — 1 comment, 1 upvote > **Top comment:** "PatchMyPC is used in combination (or standalone) with Microsoft Configuration Manager and Microsoft Intune to patch, and package for deployment, 3rd party..." ### Kaseya VSA - Title: [What if I'm under contract with another solution?](https://www.g2.com/discussions/what-if-i-m-under-contract-with-another-solution) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We are always willing to work with our customers to assist in moving to our solution, give us a call and let's talk through the details of our existing..." - Title: [Is there a Free Trial available of the Product?](https://www.g2.com/discussions/is-there-a-free-trial-available-of-the-product) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We currently have a totally free 14 day trial of Kaseya VSA if you'd like to give the platform a try. The trial comes with absolutely no obligations, and we..." - Title: [Where is Kaseya located?](https://www.g2.com/discussions/where-is-kaseya-located) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us..." - Title: [Does VSA integrate with any other related providers?](https://www.g2.com/discussions/does-vsa-integrate-with-any-other-related-providers) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their..." - Title: [What does Kaseya do?](https://www.g2.com/discussions/what-does-kaseya-do) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/datto-rmm-vs-patch-my-pc-vs-kaseya-vsa)