# Datto RMM vs N-able Take Control Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Datto RMM excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to N-able Take Control. Users appreciate its robust administration capabilities, with one reviewer highlighting the ability to create and deploy scripts across multiple sites efficiently.
- **Users say** that N-able Take Control offers a seamless experience for remote assistance, particularly noting how easy it is to add endpoints. One user mentioned the convenience of generating a short link or code for end users, making the process straightforward and user-friendly.
- **Reviewers mention** that while both products have similar star ratings, Datto RMM benefits from a larger volume of reviews, indicating a more reliable consensus on its performance. This is particularly important for potential buyers looking for proven solutions in a competitive market.
- **According to verified reviews** , N-able Take Control shines in its specific features for technicians, such as the ability to reboot systems without interrupting screen sharing and access to an admin command prompt. These features are praised for enhancing troubleshooting efficiency.
- **Users highlight** that Datto RMM provides a comprehensive set of tools for managing multiple devices, which is crucial for businesses with extensive IT needs. Reviewers appreciate the ease of use and the effectiveness of the tools, making it a strong contender for larger organizations.
- **G2 reviewers note** that while N-able Take Control has a strong focus on remote access features, such as background remote access and file transfer capabilities, Datto RMM's overall market presence and user feedback suggest it may be better suited for businesses looking for a more integrated remote management solution.



| | Datto RMM | N-able Take Control | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 759 | 150 | 
| **Largest Market Segment** | Small-Business (62.5% of reviews) | Small-Business (69.6% of reviews) | 
| **Entry Level Price** | No pricing available | $19 month | 

---
## Top Pros & Cons

### Datto RMM

Pros:
- Ease of Use (85 reviews)
- Automation (58 reviews)

Cons:
- Remote Access Issues (36 reviews)
- Slow Performance (24 reviews)

### N-able Take Control

Pros:
- Ease of Use (2 reviews)
- Easy Setup (2 reviews)

Cons:
- Implementation Difficulty (2 reviews)
- Mobile App Issues (2 reviews)

---
## Ratings Comparison
| Rating | Datto RMM | N-able Take Control | 
|---|---|---|
  | **Meets Requirements** | 8.9 (661 reviews) | 9.2 (95 reviews) | 
  | **Ease of Use** | 8.8 (721 reviews) | 9.1 (97 reviews) | 
  | **Ease of Setup** | 8.7 (630 reviews) | 9.0 (78 reviews) | 
  | **Ease of Admin** | 8.9 (502 reviews) | 9.0 (74 reviews) | 
  | **Quality of Support** | 8.4 (598 reviews) | 8.7 (85 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (475 reviews) | 8.6 (68 reviews) | 
  | **Product Direction (% positive)** | 9.1 (655 reviews) | 8.8 (89 reviews) | 

---
## Pricing

### Datto RMM

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### N-able Take Control

#### Entry-Level Pricing

Plan: Take Control annual contract

Price: $19 month

Description: USD if billed annually. One concurrent user per license. Other currencies available - EUR, GBP, AUD, NZD, CAD, SEK, ZAR

Key Features:
- Attended and unattended support
- Connections typically in under eight seconds
- Support for iOS and Android mobile devices (included)

[Browse all 2 editions](https://www.g2.com/products/n-able-take-control/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | 7.9/10 | 581 |
| **N-able Take Control** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **Device Management** | 9.2 (560 reviews) | Not enough data | 
| **Asset Management** | 8.8 (39 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 7.9 (30 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **Remote Monitoring** | 9.2 (559 reviews) | Not enough data | 
| **Asset Tracking** | 8.5 (533 reviews) | Not enough data | 
| **Application Deployment** | 8.5 (538 reviews) | Not enough data | 
| **Patch Management** | 8.6 (553 reviews) | Not enough data | 
| **Asset Tracking** | 8.5 (30 reviews) | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **Workflow Management** | 8.6 (37 reviews) | Not enough data | 

#### Service Management

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **Remote Access** | 8.8 (554 reviews) | Not enough data | 
| **Service Management (Issue Prioritization)** | 8.7 (40 reviews) | Not enough data | 
| **Ticketing** | 7.3 (33 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (30 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (28 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (32 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (27 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 6.7 (25 reviews) | Not enough data | 
| **Decision Making** | 6.7 (26 reviews) | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | 7.7/10 | 484 |
| **N-able Take Control** | 8.1/10 | 18 |

#### Administration

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **Screen Sharing** | 8.7 (474 reviews) | 9.4 (18 reviews) | 
| **File Sharing** | 8.3 (476 reviews) | 9.0 (17 reviews) | 
| **Session Recording** | 7.2 (455 reviews) | 7.9 (16 reviews) | 
| **Unattended Remote Access** | 8.5 (467 reviews) | 9.8 (16 reviews) | 
| **Multi - Session Handling** | 8.5 (461 reviews) | 9.1 (17 reviews) | 
| **Multi-Monitor Support** | 8.6 (469 reviews) | 8.5 (17 reviews) | 

#### Maintenance

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **Remote Reboot** | 9.1 (473 reviews) | 9.4 (18 reviews) | 
| **Remote Printing** | 7.1 (444 reviews) | 8.0 (16 reviews) | 

#### Communication 

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **Text Chat** | 8.0 (460 reviews) | 8.6 (17 reviews) | 
| **VoIP** | 6.0 (431 reviews) | 6.0 (14 reviews) | 
| **Video Conference Call** | 5.9 (428 reviews) | 5.7 (14 reviews) | 
| **Screen Annotations** | 6.6 (431 reviews) | 6.0 (14 reviews) | 

#### Security

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **Data Encryption** | 7.8 (439 reviews) | 8.1 (16 reviews) | 
| **Compliance** | 8.1 (447 reviews) | 8.3 (16 reviews) | 

#### Device Support

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **Mobile Device Access** | 6.1 (437 reviews) | 6.2 (13 reviews) | 
| **Multi-Platform Support** | 7.6 (447 reviews) | 8.5 (17 reviews) | 
| **Cross-Platform** | 7.7 (447 reviews) | 8.3 (17 reviews) | 

#### Performance

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **Reporting** | 8.2 (458 reviews) | 8.2 (16 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | 7.0/10 | 265 |
| **N-able Take Control** | N/A | N/A |

#### Generative AI

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **AI Text Summarization** | 7.0 (264 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **N-able Take Control** | N/A | N/A |

#### System Control

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Datto RMM | N-able Take Control | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to Datto RMM (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Datto RMM | N-able Take Control | 
|---|---|---|
| **Small-Business** | 62.5% | 69.6% | 
| **Mid-Market** | 33.6% | 24.6% | 
| **Enterprise** | 3.9% | 5.8% | 

### By Industry

#### Datto RMM

- **Information Technology and Services:** 45.1%
- **Computer & Network Security:** 23.4%
- **Computer Networking:** 2.2%
- **Manufacturing:** 2.0%
- **Hospital & Health Care:** 2.0%
- **Financial Services:** 1.8%
- **Consulting:** 1.6%
- **Accounting:** 1.5%
- **Construction:** 1.5%
- **Computer Software:** 1.2%
- **Other:** 17.7%

#### N-able Take Control

- **Information Technology and Services:** 48.6%
- **Computer & Network Security:** 9.4%
- **Computer Networking:** 6.5%
- **Computer Software:** 4.3%
- **Accounting:** 2.9%
- **Information Services:** 2.2%
- **Computer Hardware:** 1.4%
- **Retail:** 1.4%
- **Packaging and Containers:** 1.4%
- **Non-Profit Organization Management:** 1.4%
- **Other:** 20.3%

---
## Alternatives

### Alternatives to Datto RMM

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1145 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1095 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1037 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)

### Alternatives to N-able Take Control

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1145 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)

---
## Top Discussions

### Datto RMM

- Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments
  > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..."
- Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments
  > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..."

### N-able Take Control

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/datto-rmm-vs-n-able-take-control)