Compare Datto RMM and MSP360 RMM 
At a Glance
Market Segments
Small-Business (62.5% of reviews)
Small-Business (94.7% of reviews)
Entry-Level Pricing
No pricing available
Free 1 Admin With One-Time Purchase
Datto RMM
Star Rating
(754)4.5 out of 5
Market Segments
Small-Business (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMMSP360 RMM
Star Rating
(19)4.3 out of 5
Market Segments
Small-Business (94.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Admin With One-Time Purchase
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datto RMM excels in overall user satisfaction, boasting a significantly higher G2 Score compared to MSP360 RMM. Users appreciate its robust features, such as the ability to create scripts and deploy them across multiple sites, which enhances operational efficiency.
- Users say that Datto RMM's interface is intuitive and easy to navigate, making it a preferred choice for managing numerous devices. Reviewers highlight the level of administration available, which allows for comprehensive device management, contributing to a smoother day-to-day experience.
- According to verified reviews, while MSP360 RMM has a strong focus on customer support, with users praising its responsive and knowledgeable team, it faces challenges in setup complexity. Some users find the multitude of options can make initial configuration a bit overwhelming.
- Reviewers mention that Datto RMM's ease of use is a standout feature, with many noting that the tools work seamlessly, which is crucial for daily operations. In contrast, MSP360 RMM, while reliable, has received feedback indicating that its setup can be intricate due to the extensive features available.
- Users highlight the clean and straightforward design of the MSP360 platform, which makes locating endpoints and accessing detailed resource information quick and efficient. However, Datto RMM's higher ratings in device management and remote monitoring suggest it may offer a more comprehensive solution for users needing extensive oversight.
- G2 reviewers indicate that both products have their strengths, but Datto RMM's higher overall ratings and greater number of reviews suggest a more consistent user experience. Users appreciate the effective patch management and application deployment features, which are essential for maintaining system integrity and performance.
Pricing
Entry-Level Pricing
Datto RMM
No pricing availableMSP360 RMM
Community Edition
Free
1 Admin With One-Time Purchase
Free RMM Software for MSPs
- 50 endpoints
- Centralized management
- Computer health monitoring
Free Trial
Datto RMM
Free Trial is available
MSP360 RMM
Free Trial is available
Ratings
Meets Requirements
8.9
661
8.1
15
Ease of Use
8.8
718
7.8
15
Ease of Setup
8.7
627
8.8
15
Ease of Admin
8.9
502
8.6
14
Quality of Support
8.4
598
9.2
14
Has the product been a good partner in doing business?
9.0
475
9.2
15
Product Direction (% positive)
9.1
655
8.3
14
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.2
558
8.6
12
8.8
37
Not enough data
7.9
30
Not enough data
Monitoring and Management
9.2
556
8.3
13
8.5
534
Feature Not Available
8.5
537
7.3
11
8.6
551
8.1
12
8.5
30
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.8
34
Not enough data
Service Management
8.8
552
7.1
12
8.6
37
Not enough data
7.3
33
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.3
30
Not enough data
6.9
28
Not enough data
7.6
30
Not enough data
7.0
27
Not enough data
6.7
25
Not enough data
6.7
25
Not enough data
6.7
26
Not enough data
Administration
8.7
475
Not enough data
8.3
476
Not enough data
7.2
456
Not enough data
8.5
467
Not enough data
8.5
462
Not enough data
8.6
470
Not enough data
Maintenance
9.1
473
Not enough data
7.1
445
Not enough data
Communication
8.0
461
Not enough data
6.0
432
Not enough data
5.9
429
Not enough data
6.5
432
Not enough data
Security
7.8
440
Not enough data
8.1
448
Not enough data
Device Support
6.1
438
Not enough data
7.6
448
Not enough data
7.7
448
Not enough data
Performance
8.2
458
Not enough data
Generative AI
7.0
264
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Datto RMM and MSP360 RMM are categorized as Remote Monitoring & Management (RMM)
Unique Categories
MSP360 RMM has no unique categories
Reviews
Reviewers' Company Size
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
45.0%
Computer & Network Security
23.3%
Computer Networking
2.2%
Manufacturing
2.0%
Hospital & Health Care
2.0%
Other
25.4%
Information Technology and Services
52.6%
Computer & Network Security
26.3%
Medical Practice
5.3%
Electrical/Electronic Manufacturing
5.3%
Construction
5.3%
Other
5.3%
Discussions
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
What is datto RMM used for?
2 Comments
TL
datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to...Read more
Datto RMM has no more discussions with answers
MSP360 RMM has no discussions with answers
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