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Compare Datto RMM and Microsoft System Center 
Featured Products
At a Glance
Market Segments
Small-Business (62.7% of reviews)
Enterprise (46.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Datto RMM
Star Rating
(723)4.5 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMMicrosoft System Center
Star Rating
(585)4.1 out of 5
Market Segments
Enterprise (46.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft System CenterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datto RMM excels in user satisfaction, boasting a significantly higher overall score compared to Microsoft System Center. Users appreciate its ease of use and the ability to manage multiple devices efficiently, with one reviewer highlighting the "level of administration you are able to reach if you need to manage many devices."
- According to verified reviews, Microsoft System Center is praised for its capability to update servers across remote locations without the need for physical trips. Users find this feature particularly beneficial for managing updates quickly, stating, "We can update all servers in all our remote retail stores without taking trips!"
- Users say that Datto RMM's implementation process is straightforward, with many noting its intuitive setup. Reviewers have mentioned that it is "easy to use and tools that work fine," making it a favorable choice for small businesses looking for a hassle-free experience.
- Reviewers mention that while Microsoft System Center has strong capabilities for ITIL framework management, it has faced challenges with usability. Some users have expressed frustration, stating, "Since last year I have problems with this software. Can't use it easy," indicating that the user experience may not be as smooth as desired.
- G2 reviewers highlight that Datto RMM's scripting capabilities allow for efficient deployment across various sites, which is a significant advantage for users managing multiple locations. One user noted, "The ability to create a script and deploy it to all the different sites across the USA" as a standout feature.
- According to recent feedback, Microsoft System Center has a solid foundation for enterprise-level management, but it struggles to keep pace with the evolving needs of users. Some reviewers have pointed out that it can be cumbersome, especially when compared to the more agile and user-friendly Datto RMM.
Pricing
Entry-Level Pricing
Datto RMM
No pricing availableMicrosoft System Center
No pricing availableFree Trial
Datto RMM
Free Trial is available
Microsoft System Center
No trial information availableRatings
Meets Requirements
8.9
650
8.6
478
Ease of Use
8.9
695
7.7
477
Ease of Setup
8.8
603
7.0
320
Ease of Admin
8.9
499
7.9
323
Quality of Support
8.5
588
8.0
444
Has the product been a good partner in doing business?
9.0
473
8.1
298
Product Direction (% positive)
9.1
648
7.4
461
Features by Category
Administration
Not enough data
8.7
62
|
Verified
Not enough data
8.6
63
|
Verified
Not enough data
8.7
65
|
Verified
Service Desk
Not enough data
8.7
58
|
Verified
Not enough data
8.5
59
|
Verified
Not enough data
8.3
59
|
Verified
Management
Not enough data
8.9
16
|
Verified
Not enough data
8.5
16
|
Verified
Not enough data
8.6
13
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
8.3
13
Functionality
Not enough data
8.6
13
|
Verified
Not enough data
8.5
14
Not enough data
9.0
16
|
Verified
Not enough data
8.8
15
|
Verified
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.1
545
Not enough data
8.7
33
Not enough data
7.9
30
Not enough data
Monitoring and Management
9.2
543
Not enough data
8.5
533
Not enough data
8.4
530
Not enough data
8.6
535
Not enough data
8.5
30
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.8
30
Not enough data
Service Management
8.8
533
Not enough data
8.2
30
Not enough data
7.2
31
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.0
27
Not enough data
6.8
27
Not enough data
7.4
28
Not enough data
7.0
27
Not enough data
6.7
25
Not enough data
6.7
25
Not enough data
6.7
26
Not enough data
Performance Management
Not enough data
9.4
8
Not enough data
8.6
6
Not enough data
9.2
8
Monitoring
Not enough data
8.8
8
Not enough data
8.3
7
Not enough data
8.1
6
Administration
8.7
474
Not enough data
8.3
476
Not enough data
7.2
457
Not enough data
8.5
467
Not enough data
8.5
462
Not enough data
8.7
470
Not enough data
Maintenance
9.1
472
Not enough data
7.1
446
Not enough data
Communication
8.0
460
Not enough data
6.0
433
Not enough data
5.9
430
Not enough data
6.5
433
Not enough data
Security
7.8
440
Not enough data
8.1
448
Not enough data
Device Support
6.1
438
Not enough data
7.6
447
Not enough data
7.7
447
Not enough data
Performance
8.2
457
Not enough data
Generative AI
7.0
265
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.6
12
Platform
Not enough data
9.0
8
Not enough data
8.8
13
Not enough data
9.2
6
Not enough data
8.3
13
Not enough data
8.3
10
Security
Not enough data
8.6
14
Not enough data
9.0
14
Not enough data
8.3
8
Not enough data
9.3
7
Not enough data
9.1
9
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Datto RMM and Microsoft System Center are categorized as Patch Management and Endpoint Management
Unique Categories
Datto RMM is categorized as Remote Monitoring & Management (RMM) and Remote Support
Microsoft System Center is categorized as IT Service Management (ITSM) Tools, Data Center Infrastructure Management (DCIM), and Enterprise IT Management
Reviews
Reviewers' Company Size
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft System Center
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
44.3%
Computer & Network Security
23.9%
Computer Networking
2.2%
Manufacturing
2.1%
Hospital & Health Care
2.1%
Other
25.4%
Information Technology and Services
19.1%
Education Management
6.2%
Government Administration
5.5%
Computer Software
5.1%
Hospital & Health Care
3.9%
Other
60.2%
Alternatives
Discussions
What is datto RMM used for?
2 Comments
AW
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
Datto RMM has no more discussions with answers
What does Microsoft System Center do?
2 Comments
SC
Microsoft System Center is a suite of management tools for IT infrastructure. Components include SCCM for software deployment, SCOM for monitoring, VMM for...Read more
Microsoft System Center has no more discussions with answers
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