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Compare Datto RMM and LogMeIn Resolve 
Featured Products
At a Glance
Market Segments
Small-Business (62.7% of reviews)
Mid-Market (41.7% of reviews)
Entry-Level Pricing
No pricing available
Free 3 Agent / 5 Endpoints
Datto RMM
Star Rating
(723)4.5 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMLogMeIn Resolve
Star Rating
(442)4.4 out of 5
Market Segments
Mid-Market (41.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datto RMM excels in overall user satisfaction, boasting a significantly higher G2 Score compared to LogMeIn Resolve. Users appreciate its robust features for managing multiple devices, with one reviewer highlighting the ability to create and deploy scripts across various sites efficiently.
- Users say that LogMeIn Resolve offers a user-friendly interface that simplifies remote support and troubleshooting. Reviewers have noted its high-speed performance and reliability, stating that it rarely experiences connection issues, making it a solid choice for remote desktop functionality.
- According to verified reviews, Datto RMM shines in its administrative capabilities, allowing users to manage a large number of devices effectively. This level of control is particularly beneficial for businesses with extensive IT needs, as highlighted by users who value the comprehensive management tools available.
- Reviewers mention that LogMeIn Resolve places a strong emphasis on security, featuring multi-factor authentication and encryption. Users have praised its reliability in remote monitoring and management, which is crucial for maintaining secure connections and protecting sensitive data.
- G2 reviewers highlight that while both products are easy to use, LogMeIn Resolve has a slight edge in setup and administration ease. Users appreciate the intuitive onboarding process, which helps them get started quickly without extensive training.
- Users report that Datto RMM has a larger volume of recent reviews, indicating a more active user base and ongoing product development. This suggests that it may be better suited for businesses looking for a solution that evolves with their needs, as evidenced by the positive feedback on its ease of use and effective tools.
Pricing
Entry-Level Pricing
Datto RMM
No pricing availableLogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
Free Trial
Datto RMM
Free Trial is available
LogMeIn Resolve
Free Trial is available
Ratings
Meets Requirements
8.9
650
9.0
357
Ease of Use
8.9
695
9.0
358
Ease of Setup
8.8
603
8.9
190
Ease of Admin
8.9
499
8.9
177
Quality of Support
8.5
588
8.7
308
Has the product been a good partner in doing business?
9.0
473
8.7
166
Product Direction (% positive)
9.1
648
8.0
346
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.1
545
9.3
21
8.7
33
Not enough data
7.9
30
Not enough data
Monitoring and Management
9.2
543
9.3
22
8.5
533
9.1
20
8.4
530
8.6
20
8.6
535
8.3
19
8.5
30
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.8
30
Not enough data
Service Management
8.8
533
9.4
23
8.2
30
Not enough data
7.2
31
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.0
27
Not enough data
6.8
27
Not enough data
7.4
28
Not enough data
7.0
27
Not enough data
6.7
25
Not enough data
6.7
25
Not enough data
6.7
26
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.7
474
9.2
81
8.3
476
9.0
78
7.2
457
8.9
64
8.5
467
8.8
69
8.5
462
8.6
68
8.7
470
8.5
71
Maintenance
9.1
472
8.9
71
7.1
446
8.4
49
Communication
8.0
460
8.8
67
6.0
433
8.0
47
5.9
430
8.2
49
6.5
433
8.5
50
Security
7.8
440
8.7
52
8.1
448
8.4
52
Device Support
6.1
438
8.5
59
7.6
447
8.6
57
7.7
447
8.4
59
Performance
8.2
457
8.3
60
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.0
265
7.7
8
Incident Management
Not enough data
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Reporting
Not enough data
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Access & Usability
Not enough data
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.6
7
Operating System
Not enough data
9.3
7
Not enough data
8.7
5
Not enough data
8.3
7
Management
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Security
Not enough data
8.6
6
Not enough data
9.3
7
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.5
79
Not enough data
8.1
71
Not enough data
8.3
76
Not enough data
8.3
75
Not enough data
8.1
71
Not enough data
8.4
76
Not enough data
8.5
81
Platform
Not enough data
8.6
72
Not enough data
8.2
68
Not enough data
8.4
72
Not enough data
8.6
83
Security
Not enough data
7.7
60
Not enough data
8.4
76
Not enough data
8.4
70
Categories
Categories
Shared Categories
Datto RMM and LogMeIn Resolve are categorized as Remote Monitoring & Management (RMM), Patch Management, Remote Support, and Endpoint Management
Unique Categories
Datto RMM has no unique categories
LogMeIn Resolve is categorized as Unified Endpoint Management (UEM), Antivirus, Mobile Device Management (MDM), Remote Desktop, and Service Desk
Reviews
Reviewers' Company Size
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
44.3%
Computer & Network Security
23.9%
Computer Networking
2.2%
Manufacturing
2.1%
Hospital & Health Care
2.1%
Other
25.4%
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.6%
Computer & Network Security
3.4%
Other
52.6%
Discussions
What is datto RMM used for?
2 Comments
AW
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
Datto RMM has no more discussions with answers
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
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