G2 reviewers report that Datto RMM excels in overall user satisfaction, boasting a significantly higher G2 Score compared to LogMeIn Central. Users appreciate its robust features, such as the ability to create and deploy scripts across multiple sites, which enhances efficiency for IT management.
Users say that LogMeIn Central is praised for its ease of use and quick setup process. Many find it straightforward to train employees, with one user noting that training can be as simple as sending an email with brief instructions, making it accessible for small businesses.
Reviewers mention that Datto RMM offers a higher level of administration capabilities, which is particularly beneficial for organizations managing numerous devices. This feature allows for more comprehensive oversight and control, a point highlighted by users who value its extensive management tools.
According to verified reviews, LogMeIn Central is recognized for its reliable remote control features, which users find efficient for staff support. However, some users note that it lacks certain advanced functionalities unless additional fees are paid, which may limit its appeal for those needing more comprehensive solutions.
Users highlight that Datto RMM's quality of support is rated higher than that of LogMeIn Central, with many reviewers appreciating the responsiveness and effectiveness of the support team. This can be a crucial factor for businesses that rely heavily on timely assistance for their IT needs.
Reviewers indicate that while both products have similar scores for meeting requirements, Datto RMM's overall performance in patch management and remote monitoring is notably superior. Users have commented on the effectiveness of these features, which are essential for maintaining system security and operational efficiency.
Pricing
Entry-Level Pricing
Datto RMM
No pricing available
LogMeIn Central
No pricing available
Free Trial
Datto RMM
Free Trial is available
LogMeIn Central
Free Trial is available
Ratings
Meets Requirements
8.9
656
8.9
174
Ease of Use
8.9
701
8.8
174
Ease of Setup
8.8
609
8.9
113
Ease of Admin
8.9
503
9.1
114
Quality of Support
8.4
594
8.0
129
Has the product been a good partner in doing business?
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
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