# Datto RMM vs Kaseya VSA Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Kaseya VSA excels in remote management and automation features, making it easy to monitor devices and push updates without needing physical access. Users appreciate its effectiveness in managing IT systems, although some mention challenges with configuration.
- **Users say** that Datto RMM stands out for its **ease of use** and rich feature set, with many highlighting its seamless integration with third-party tools like IT Glue. This integration enhances its functionality, making it a core part of many MSP offerings.
- **According to verified reviews** , Kaseya VSA has received praise for its user-friendly interface and training resources, which have been beneficial for onboarding at institutions like universities. However, it still faces challenges in overall user satisfaction compared to Datto RMM.
- **Reviewers mention** that Datto RMM's strong market presence is reflected in its higher G2 Score, indicating greater overall user satisfaction. Many users feel it is a reliable solution that meets their needs effectively, especially in IT service management.
- **G2 reviewers highlight** that while Kaseya VSA is popular among small businesses, it struggles with patch management and remote monitoring compared to Datto RMM, which has received significantly higher ratings in these areas.
- **Users report** that Datto RMM's support quality is notably better, with many praising the responsiveness and helpfulness of the support team. In contrast, Kaseya VSA's support has received mixed feedback, indicating room for improvement in this critical area.



| | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 795 | 327 | 
| **Largest Market Segment** | Small-Business (63.9% of reviews) | Small-Business (52.4% of reviews) | 
| **Entry Level Price** | No pricing available | standard | 

---
## Top Pros & Cons

### Datto RMM

Pros:
- Ease of Use (82 reviews)
- Automation (60 reviews)

Cons:
- Remote Access Issues (42 reviews)
- Slow Performance (25 reviews)

### Kaseya VSA

Pros:
- Ease of Use (10 reviews)
- Automation (9 reviews)

Cons:
- Missing Features (5 reviews)
- Connectivity Issues (4 reviews)

---
## Ratings Comparison
| Rating | Datto RMM | Kaseya VSA | 
|---|---|---|
  | **Meets Requirements** | 8.9 (664 reviews) | 8.3 (258 reviews) | 
  | **Ease of Use** | 8.8 (750 reviews) | 7.6 (266 reviews) | 
  | **Ease of Setup** | 8.7 (659 reviews) | 7.2 (220 reviews) | 
  | **Ease of Admin** | 8.9 (505 reviews) | 7.9 (218 reviews) | 
  | **Quality of Support** | 8.4 (601 reviews) | 7.4 (247 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (478 reviews) | 7.7 (210 reviews) | 
  | **Product Direction (% positive)** | 9.1 (657 reviews) | 7.4 (258 reviews) | 

---
## Pricing

### Datto RMM

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Kaseya VSA

#### Entry-Level Pricing

Plan: Kaseya VSA Pricing

Price: standard

Description: Full featured solution for IT departments and MSPs.

Key Features:
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management

[Learn more about Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Patch Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **Kaseya VSA** | N/A | N/A |

#### Additional Functionality

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Patch Prioritization** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Network Wide Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Automatic Patch Deployment** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Patch Testing** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Automatic Scans** | Not enough data | Not enough data | 
| **Active Directory Integration** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 

### Vulnerability Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **Kaseya VSA** | N/A | N/A |

#### Additional Functionality

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Certificate Assessment** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Automated Containment** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 
| **Penetration Testing** | Not enough data | Not enough data | 
| **Runtime Container Security** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Threat Intelligence** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Endpoint Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Vulnerability Management** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Vulnerability Assessment** | Not enough data | Not enough data | 
| **Asset Tagging** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Vulnerability/Threat Prioritization** | Not enough data | Not enough data | 
| **Vulnerability Protection** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **SQL Injections** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | 8.0/10 | 609 |
| **Kaseya VSA** | 8.2/10 | 124 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Device Management** | 9.2 (573 reviews) | 8.3 (122 reviews) ✓ Verified | 
| **Asset Management** | 8.9 (44 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.1 (33 reviews) | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Mobile Device Management** | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Remote Monitoring** | 9.2 (571 reviews) | 8.6 (119 reviews) ✓ Verified | 
| **Asset Tracking** | 8.5 (534 reviews) | 7.8 (113 reviews) | 
| **Application Deployment** | 8.5 (540 reviews) | 7.7 (114 reviews) ✓ Verified | 
| **Patch Management** | 8.6 (568 reviews) | 8.1 (118 reviews) ✓ Verified | 
| **Asset Tracking** | 8.5 (31 reviews) | Not enough data | 
| **Deployment Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **IT Incident Management** | Not enough data | Not enough data | 
| **Remediation Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Network Monitoring** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Network Monitoring** | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Workflow Management** | 8.8 (45 reviews) | Not enough data | 

#### Service Management

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Remote Access** | 8.8 (570 reviews) | 8.5 (119 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | 8.7 (41 reviews) | Not enough data | 
| **Ticketing** | 7.5 (36 reviews) | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (31 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (28 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (40 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (27 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 6.7 (25 reviews) | Not enough data | 
| **Decision Making** | 6.7 (26 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Active Directory Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Build Automation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Anti Virus** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Device Auto Discovery** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **For MSPs** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Real-time Alerts** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Network Security** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | 7.7/10 | 488 |
| **Kaseya VSA** | 7.4/10 | 113 |

#### Administration

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Screen Sharing** | 8.7 (476 reviews) | 8.8 (106 reviews) | 
| **File Sharing** | 8.3 (476 reviews) | 8.0 (101 reviews) | 
| **Session Recording** | 7.2 (455 reviews) | 7.8 (91 reviews) | 
| **Unattended Remote Access** | 8.5 (468 reviews) | 8.6 (107 reviews) | 
| **Multi - Session Handling** | 8.5 (461 reviews) | 8.2 (94 reviews) | 
| **Multi-Monitor Support** | 8.6 (469 reviews) | 7.8 (99 reviews) | 

#### Maintenance

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Remote Reboot** | 9.1 (473 reviews) | 8.7 (102 reviews) | 
| **Remote Printing** | 7.1 (444 reviews) | 7.1 (84 reviews) | 

#### Communication 

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Text Chat** | 8.0 (460 reviews) | 7.3 (93 reviews) | 
| **VoIP** | 6.0 (431 reviews) | 5.4 (79 reviews) | 
| **Video Conference Call** | 5.9 (428 reviews) | 5.6 (78 reviews) | 
| **Screen Annotations** | 6.6 (431 reviews) | 6.6 (77 reviews) | 

#### Security

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Data Encryption** | 7.8 (439 reviews) | 7.4 (81 reviews) | 
| **Compliance** | 8.1 (447 reviews) | 7.7 (88 reviews) | 

#### Device Support

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Mobile Device Access** | 6.1 (437 reviews) | 6.1 (82 reviews) | 
| **Multi-Platform Support** | 7.6 (448 reviews) | 7.6 (94 reviews) | 
| **Cross-Platform** | 7.7 (447 reviews) | 7.5 (93 reviews) | 
| **Video Support** | Not enough data | Not enough data | 

#### Performance

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Reporting** | 8.2 (458 reviews) | 7.7 (98 reviews) | 

#### Additional Functionality

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Session Transfer** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | 7.0/10 | 265 |
| **Kaseya VSA** | N/A | N/A |

#### Generative AI

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **AI Text Summarization** | 7.0 (264 reviews) | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **Kaseya VSA** | 7.5/10 | 77 |

#### Incident Management

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Automate Ticket Routing** | Not enough data | 7.9 (58 reviews) | 
| **Ticket Prioritization** | Not enough data | 8.0 (57 reviews) | 
| **Ticket Notifications** | Not enough data | 8.0 (60 reviews) | 
| **Knowledge Base** | Not enough data | 7.3 (59 reviews) | 
| **Knowledge Base/Ticket Integration** | Not enough data | 7.6 (54 reviews) | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Reporting

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Dashboards** | Not enough data | 7.3 (68 reviews) | 
| **Time Tracking** | Not enough data | 6.8 (55 reviews) | 
| **Surveys** | Not enough data | 6.5 (50 reviews) | 
| **Activity Tracking** | Not enough data | Not enough data | 

#### Access & Usability

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Mobile** | Not enough data | 6.5 (53 reviews) | 
| **Self Service** | Not enough data | 7.6 (55 reviews) | 
| **Active Directory** | Not enough data | 7.9 (57 reviews) | 
| **Multi-Channel Access** | Not enough data | 8.0 (49 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Project Management** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **CMDB** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **IT Risk Management** | Not enough data | Not enough data | 
| **Service Catalog** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **Localization Automation** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Scheduled/Automated Reports** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Release & Deployment** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Problem Management** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **Kaseya VSA** | N/A | N/A |

#### System Control

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **Kaseya VSA** | 7.8/10 | 135 |

#### Analysis

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Threat Detection** | Not enough data | 7.3 (86 reviews) | 

#### Platform

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | 7.1 (80 reviews) | 
| **Remote Access** | Not enough data | 8.3 (124 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 7.8 (85 reviews) | 
| **Asset Tracking** | Not enough data | 8.3 (113 reviews) | 
| **IT Knowledge Management** | Not enough data | 7.6 (94 reviews) | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

#### Security

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Endpoint Protection** | Not enough data | 7.7 (98 reviews) | 
| **Patch Management** | Not enough data | 8.2 (121 reviews) | 
| **Disaster Recovery** | Not enough data | Feature Not Available | 
| **Service Management** | Not enough data | 8.0 (104 reviews) | 
| **Workflow Management** | Not enough data | 7.6 (94 reviews) | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **License Management** | Not enough data | Not enough data | 
| **Capacity Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Personalization and Recommendation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **IT Reporting** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Issue Auditing** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to Datto RMM (1):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)

**Unique to Kaseya VSA (2):** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Service Desk Software](https://www.g2.com/categories/service-desk)


---
## Reviewer Demographics

### By Company Size

| Segment | Datto RMM | Kaseya VSA | 
|---|---|---|
| **Small-Business** | 63.9% | 52.4% | 
| **Mid-Market** | 32.4% | 41.5% | 
| **Enterprise** | 3.7% | 6.1% | 

### By Industry

#### Datto RMM

- **Information Technology and Services:** 45.4%
- **Computer & Network Security:** 23.4%
- **Computer Networking:** 2.2%
- **Manufacturing:** 2.0%
- **Hospital & Health Care:** 2.0%
- **Consulting:** 1.8%
- **Financial Services:** 1.7%
- **Accounting:** 1.4%
- **Construction:** 1.4%
- **Computer Software:** 1.3%
- **Other:** 17.4%

#### Kaseya VSA

- **Information Technology and Services:** 36.9%
- **Computer & Network Security:** 9.6%
- **Computer Networking:** 2.6%
- **Primary/Secondary Education:** 2.6%
- **Financial Services:** 2.2%
- **Consulting:** 1.9%
- **Banking:** 1.9%
- **Computer Software:** 1.9%
- **Construction:** 1.9%
- **Accounting:** 1.6%
- **Other:** 36.9%

---
## Alternatives

### Alternatives to Datto RMM

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5027 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4155 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1247 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.5/5 stars (125 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (563 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (538 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1131 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1174 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (359 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)

### Alternatives to Kaseya VSA

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1247 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5027 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (563 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.5/5 stars (125 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1131 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4155 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (538 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (359 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1351 reviews)
- [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews)

---
## Top Discussions

### Datto RMM

- Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments
  > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..."
- Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments
  > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..."

### Kaseya VSA

- Title: [What if I'm under contract with another solution?](https://www.g2.com/discussions/what-if-i-m-under-contract-with-another-solution) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We are always willing to work with our customers to assist in moving to our solution, give us a call and let's talk through the details of our existing..."
- Title: [Is there a Free Trial available of the Product?](https://www.g2.com/discussions/is-there-a-free-trial-available-of-the-product) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We currently have a totally free 14 day trial of Kaseya VSA if you'd like to give the platform a try. The trial comes with absolutely no obligations, and we..."
- Title: [Where is Kaseya located?](https://www.g2.com/discussions/where-is-kaseya-located) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us..."
- Title: [Does VSA integrate with any other related providers?](https://www.g2.com/discussions/does-vsa-integrate-with-any-other-related-providers) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their..."
- Title: [What does Kaseya do?](https://www.g2.com/discussions/what-does-kaseya-do) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/datto-rmm-vs-kaseya-vsa)