Compare Datto RMM and Kaseya VSA
At a Glance
Market Segments
Small-Business (62.4% of reviews)
Small-Business (51.8% of reviews)
Entry-Level Pricing
No pricing available
standard
Datto RMM
Star Rating
(756)4.5 out of 5
Market Segments
Small-Business (62.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMM
Kaseya VSA
Star Rating
(323)4.0 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSA
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datto RMM excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Kaseya VSA. Users appreciate its intuitive interface and the ability to manage multiple devices efficiently, with one reviewer highlighting the "level of administration you are able to reach if you need to manage many devices."
- Users say that Kaseya VSA offers a solid experience for small businesses, with many praising its comprehensive tools that allow for easy integration of multiple functions in one hub. One user noted, "I have multiple things in one hub and they're pretty easy to use," indicating its effectiveness for smaller operations.
- Reviewers mention that Datto RMM's ease of use is a standout feature, with a score reflecting its user-friendly design. Users have commented on the "easy to use and tools that work fine," which contributes to a smoother day-to-day operation compared to Kaseya VSA, which has received mixed feedback on usability.
- According to verified reviews, Kaseya VSA's support is often highlighted as a strong point, with users describing it as "phenomenal." This level of support can be crucial for businesses that may need more hands-on assistance, especially during implementation.
- G2 reviewers report that Datto RMM's patch management capabilities are particularly robust, with users appreciating the ability to create scripts and deploy them across various sites. This feature enhances operational efficiency, making it a preferred choice for those needing effective patch management solutions.
- Users say that while Kaseya VSA has its strengths, it sometimes struggles with specific workflow needs, as indicated by the lower scores in areas like ease of setup and overall satisfaction. However, some users still find value in its RMM tools, stating that "RMM tools were great, excellent interface & software ease of use." This suggests that while it may not be the top choice for everyone, it still has its dedicated user base.
Pricing
Entry-Level Pricing
Datto RMM
No pricing availableKaseya VSA
Kaseya VSA Pricing
standard
Full featured solution for IT departments and MSPs.
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management
Free Trial
Datto RMM
Free Trial is available
Kaseya VSA
Free Trial is available
Ratings
Meets Requirements
8.9
661
8.3
255
Ease of Use
8.8
719
7.6
263
Ease of Setup
8.7
628
7.2
218
Ease of Admin
8.9
501
7.9
217
Quality of Support
8.4
598
7.4
244
Has the product been a good partner in doing business?
9.0
474
7.7
209
Product Direction (% positive)
9.1
655
7.4
256
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.2
559
8.3
121
|
Verified
8.7
38
Not enough data
7.9
30
Not enough data
Monitoring and Management
9.2
557
8.6
118
|
Verified
8.5
533
7.8
113
8.5
538
7.7
114
|
Verified
8.6
552
8.1
117
|
Verified
8.5
30
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.9
35
Not enough data
Service Management
8.8
553
8.5
119
|
Verified
8.6
38
Not enough data
7.3
33
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.3
30
Not enough data
6.9
28
Not enough data
7.7
31
Not enough data
7.0
27
Not enough data
6.7
25
Not enough data
6.7
25
Not enough data
6.7
26
Not enough data
Administration
8.7
474
8.7
105
8.3
476
8.0
100
7.2
455
7.8
90
8.5
467
8.6
106
8.5
461
8.2
94
8.6
469
7.8
99
Maintenance
9.1
473
8.7
102
7.1
444
7.1
84
Communication
8.0
460
7.3
93
6.0
431
5.4
79
5.9
428
5.6
78
6.6
431
6.6
77
Security
7.8
439
7.4
81
8.1
447
7.7
88
Device Support
6.1
437
6.1
82
7.6
447
7.6
94
7.7
447
7.5
93
Performance
8.2
458
7.8
97
Generative AI
7.0
264
Not enough data
Incident Management
Not enough data
7.9
58
Not enough data
8.0
57
Not enough data
8.0
60
Not enough data
7.3
59
Not enough data
7.6
54
Reporting
Not enough data
7.3
68
Not enough data
6.8
55
Not enough data
6.5
50
Access & Usability
Not enough data
6.5
53
Not enough data
7.6
55
Not enough data
7.9
57
Not enough data
8.0
49
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
7.3
86
Platform
Not enough data
7.1
80
Not enough data
8.4
123
Not enough data
7.8
85
Not enough data
8.3
112
Not enough data
7.6
94
Security
Not enough data
7.8
97
Not enough data
8.2
120
Not enough data
Feature Not Available
Not enough data
8.0
104
Not enough data
7.6
94
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Datto RMM and Kaseya VSA are categorized as Remote Monitoring & Management (RMM), Patch Management, and Remote Support
Unique Categories
Datto RMM is categorized as Endpoint Management
Kaseya VSA is categorized as Enterprise IT Management and Service Desk
Reviews
Reviewers' Company Size
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kaseya VSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
45.0%
Computer & Network Security
23.4%
Computer Networking
2.2%
Manufacturing
2.0%
Hospital & Health Care
2.0%
Other
25.3%
Information Technology and Services
36.9%
Computer & Network Security
9.4%
Computer Networking
2.6%
Primary/Secondary Education
2.6%
Financial Services
2.3%
Other
46.3%
Alternatives
Discussions
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
What is datto RMM used for?
2 Comments
TL
datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to...Read more
Datto RMM has no more discussions with answers
What if I'm under contract with another solution?
1 Comment
Official Response from Kaseya VSA
We are always willing to work with our customers to assist in moving to our solution, give us a call and let's talk through the details of our existing...Read more
Is there a Free Trial available of the Product?
1 Comment
Official Response from Kaseya VSA
We currently have a totally free 14 day trial of Kaseya VSA if you'd like to give the platform a try. The trial comes with absolutely no obligations, and we...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
