Compare Datto RMM and IBM MaaS360 
Featured Products
At a Glance
Market Segments
Small-Business (62.4% of reviews)
Mid-Market (43.7% of reviews)
Entry-Level Pricing
No pricing available
$5.00 per device $10.00 per user
Datto RMM
Star Rating
(755)4.5 out of 5
Market Segments
Small-Business (62.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMIBM MaaS360
Star Rating
(202)4.2 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 per device $10.00 per user
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datto RMM excels in overall user satisfaction, reflected in its higher G2 Score and a greater number of recent reviews. Users appreciate its ability to create scripts and deploy them across multiple sites, which enhances operational efficiency.
- Users say that IBM MaaS360 offers a strong level of control over device management, particularly for organizations needing to manage diverse operating systems. The unified dashboard is highlighted as a key feature, allowing users to manage both corporate and BYOD devices seamlessly.
- Reviewers mention that Datto RMM's ease of use is a significant advantage, with many finding the tools intuitive and effective for managing numerous devices. This user-friendly approach is particularly beneficial for small businesses looking to streamline their IT operations.
- According to verified reviews, IBM MaaS360 shines in its security features, especially the Secure Container that keeps corporate data separate from personal data. This focus on security is a critical factor for organizations prioritizing data protection.
- Users highlight that Datto RMM provides a high level of administrative control, making it suitable for IT teams managing a large number of devices. This capability is often praised by users who need to ensure consistent management across various locations.
- G2 reviewers note that while IBM MaaS360 has a solid feature set, some users experience challenges with configuration and setup. However, many appreciate the straightforward onboarding process, which helps mitigate initial hurdles for new users.
Pricing
Entry-Level Pricing
Datto RMM
No pricing availableIBM MaaS360
Deluxe Edition
$5.00 per device
$10.00 per user
Add email and chat containerization to separate personal and business data
- *Includes all Essentials Edition solutions
- Secure Mobile Mail
- Assistant
Free Trial
Datto RMM
Free Trial is available
IBM MaaS360
Free Trial is available
Ratings
Meets Requirements
8.9
661
8.3
160
Ease of Use
8.8
717
8.2
162
Ease of Setup
8.7
626
7.9
125
Ease of Admin
8.9
502
8.0
101
Quality of Support
8.4
598
8.1
156
Has the product been a good partner in doing business?
9.0
475
8.0
100
Product Direction (% positive)
9.1
655
8.3
164
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.2
558
Not enough data
8.8
37
Not enough data
7.9
30
Not enough data
Monitoring and Management
9.2
556
Not enough data
8.5
534
Not enough data
8.5
537
Not enough data
8.6
551
Not enough data
8.5
30
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.8
34
Not enough data
Service Management
8.8
552
Not enough data
8.5
36
Not enough data
7.3
33
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.3
30
Not enough data
6.9
28
Not enough data
7.6
30
Not enough data
7.0
27
Not enough data
6.7
25
Not enough data
6.7
25
Not enough data
6.7
26
Not enough data
Scope
Not enough data
8.3
33
Not enough data
8.2
34
Security
Not enough data
8.8
33
Not enough data
8.3
36
Not enough data
8.8
34
Management
Not enough data
8.5
37
Not enough data
8.5
35
Not enough data
8.3
36
Not enough data
8.4
34
Not enough data
7.9
33
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.9
14
Not enough data
7.7
13
Not enough data
7.7
14
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
7.9
15
Not enough data
7.8
15
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.7
475
Not enough data
8.3
476
Not enough data
7.2
456
Not enough data
8.5
467
Not enough data
8.5
462
Not enough data
8.6
470
Not enough data
Maintenance
9.1
473
Not enough data
7.1
445
Not enough data
Communication
8.0
461
Not enough data
6.0
432
Not enough data
5.9
429
Not enough data
6.5
432
Not enough data
Security
7.8
440
Not enough data
8.1
448
Not enough data
Device Support
6.1
438
Not enough data
7.6
448
Not enough data
7.7
448
Not enough data
Performance
8.2
458
Not enough data
Monitoring
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
9.0
10
Remediation
Not enough data
9.3
10
Not enough data
9.5
10
Generative AI
7.0
264
8.6
24
Agentic AI - Mobile Application Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
66
Operating System
Not enough data
8.7
64
Not enough data
8.3
62
Not enough data
8.5
64
Management
Not enough data
8.5
69
Not enough data
8.7
61
Not enough data
8.5
61
Not enough data
8.8
56
Not enough data
8.0
63
Security
Not enough data
8.9
67
Not enough data
9.1
67
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.0
32
Not enough data
8.9
34
Not enough data
8.9
34
Operating System
Not enough data
8.7
31
Not enough data
8.9
29
Not enough data
9.3
31
Security
Not enough data
9.3
35
Not enough data
9.1
29
Not enough data
9.1
34
Management
Not enough data
9.0
35
Not enough data
9.1
33
Not enough data
9.2
34
Not enough data
9.2
32
Not enough data
8.4
33
Agentic AI - Enterprise Mobility Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Datto RMM and IBM MaaS360 are categorized as Endpoint Management
Unique Categories
Datto RMM is categorized as Remote Monitoring & Management (RMM), Patch Management, and Remote Support
IBM MaaS360 is categorized as Unified Endpoint Management (UEM), Identity Threat Detection and Response (ITDR), Endpoint Protection Platforms, Endpoint Detection & Response (EDR), Enterprise Mobility Management, Mobile Application Management, Mobile Device Management (MDM), and Autonomous Endpoint Management (AEM)
Reviews
Reviewers' Company Size
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM MaaS360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
45.0%
Computer & Network Security
23.4%
Computer Networking
2.2%
Manufacturing
2.0%
Hospital & Health Care
2.0%
Other
25.4%
Information Technology and Services
19.7%
Computer Software
7.1%
Banking
6.6%
Computer & Network Security
4.9%
Hospital & Health Care
4.4%
Other
57.4%
Discussions
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
What is datto RMM used for?
2 Comments
TL
datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to...Read more
Datto RMM has no more discussions with answers
What is IBM MaaS360 with Watson?
2 Comments
RP
IBM MaaS360 Watson protects devices, apps, content and data so you can rapidly scale your remote workforce and bring your own device (BYOD) initiatives,...Read more
use via a proxy server
1 Comment
OO
IBM MaaS360 is a wonderful platform for safeguarding mobile devices, applications and contents.Read more
Is there a way to ensure no registered devices can connect to an unsecured wi-fi network?
1 Comment
JH
Yes. MaaS360 has a broad assortment of policy configurations available to customers, including the ability to mandate whether or not a device can connect...Read more
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