Compare Datto RMM and Dynatrace 
At a Glance
Market Segments
Small-Business (62.6% of reviews)
Enterprise (69.3% of reviews)
Entry-Level Pricing
No pricing available
Starts at $69 per month billed annually, per 8 GB Host
Datto RMM
Star Rating
(731)4.5 out of 5
Market Segments
Small-Business (62.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMDynatrace
Star Rating
(1,360)4.5 out of 5
Market Segments
Enterprise (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Browse all 3 pricing plansDatto RMM vs Dynatrace
When assessing the two solutions, reviewers found Datto RMM easier to use, set up, and administer. Reviewers also preferred doing business with Datto RMM overall.
- Reviewers felt that Datto RMM meets the needs of their business better than Dynatrace.
- When comparing quality of ongoing product support, reviewers felt that Dynatrace is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Dynatrace over Datto RMM.
Pricing
Entry-Level Pricing
Datto RMM
No pricing availableDynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
Free Trial
Datto RMM
Free Trial is available
Dynatrace
Free Trial is available
Ratings
Meets Requirements
8.9
658
8.8
1,067
Ease of Use
8.9
703
8.3
1,077
Ease of Setup
8.8
611
8.4
669
Ease of Admin
8.9
504
8.2
624
Quality of Support
8.4
595
8.7
1,010
Has the product been a good partner in doing business?
9.0
477
8.7
621
Product Direction (% positive)
9.1
655
9.2
1,041
Features by Category
User Behavior
Not enough data
8.9
115
|
Verified
Not enough data
8.0
86
|
Verified
Not enough data
8.3
104
|
Verified
A/B Testing
Not enough data
8.5
100
|
Verified
Not enough data
8.1
75
Not enough data
8.7
109
|
Verified
Not enough data
8.2
74
Visitor Information
Not enough data
8.7
116
|
Verified
Not enough data
8.4
111
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
Not enough data
8.8
60
Not enough data
9.0
61
Not enough data
8.5
59
Not enough data
8.0
57
Not enough data
8.7
53
Not enough data
8.4
57
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.1
551
Not enough data
8.8
36
Not enough data
7.9
30
Not enough data
Monitoring and Management
9.2
546
Not enough data
8.5
534
Not enough data
8.5
533
Not enough data
8.6
541
Not enough data
8.5
30
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
31
Not enough data
Service Management
8.8
540
Not enough data
8.3
31
Not enough data
7.3
33
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
29
Not enough data
6.9
28
Not enough data
7.4
28
Not enough data
7.0
27
Not enough data
6.7
25
Not enough data
6.7
25
Not enough data
6.7
26
Not enough data
Experience
Not enough data
9.2
157
Not enough data
8.5
136
Not enough data
8.5
133
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.5
126
Not enough data
8.6
153
Not enough data
7.8
101
Performance
Not enough data
9.1
151
Not enough data
9.4
157
Not enough data
8.5
147
Not enough data
9.0
148
Functionality
Not enough data
8.9
75
Not enough data
8.9
73
Not enough data
8.6
70
Not enough data
9.0
73
Not enough data
8.3
70
Not enough data
8.7
72
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.0
47
Not enough data
8.9
46
Not enough data
8.5
42
Not enough data
8.2
43
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.7
46
Not enough data
8.8
46
Not enough data
Feature Not Available
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.0
202
Not enough data
8.3
188
Not enough data
8.9
184
Not enough data
9.0
196
Not enough data
Not enough data
Administration
Not enough data
8.5
171
Not enough data
8.5
153
Not enough data
8.4
157
Not enough data
Not enough data
Analysis
Not enough data
8.3
181
Not enough data
8.6
200
Not enough data
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.5
39
Not enough data
7.9
36
Not enough data
8.1
36
Bug Monitoring
Not enough data
8.4
37
Not enough data
8.2
37
Not enough data
7.9
37
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
38
Not enough data
8.4
38
Not enough data
8.8
42
Issue Resolution
Not enough data
8.8
42
Not enough data
8.7
42
Not enough data
8.4
41
Management
Not enough data
8.6
43
Not enough data
8.7
43
Not enough data
8.2
41
Generative AI
Not enough data
7.7
5
Not enough data
8.3
5
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.0
69
Not enough data
8.9
69
Not enough data
8.5
69
Monitoring and Management
Not enough data
8.8
62
Not enough data
8.8
68
Not enough data
9.3
69
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
58
Not enough data
8.8
57
Not enough data
9.1
56
Not enough data
8.2
52
Management
Not enough data
8.3
55
Not enough data
8.3
58
Not enough data
8.8
55
Not enough data
9.0
56
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
8.5
9
Not enough data
9.3
10
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
8.7
59
|
Verified
Not enough data
8.0
56
|
Verified
Not enough data
8.1
55
|
Verified
Not enough data
8.1
56
|
Verified
Analysis
Not enough data
8.4
57
|
Verified
Not enough data
8.3
56
|
Verified
Not enough data
8.6
58
|
Verified
Not enough data
8.2
57
|
Verified
Not enough data
8.5
61
|
Verified
Not enough data
7.9
53
|
Verified
Visualization
Not enough data
9.0
61
|
Verified
Not enough data
8.5
58
|
Verified
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.8
108
Not enough data
8.7
110
Not enough data
9.0
119
Not enough data
7.6
102
Not enough data
8.5
110
Response
Not enough data
8.7
113
Not enough data
8.6
110
Not enough data
8.1
111
Agentic AI - Application Performance Monitoring (APM)
Not enough data
6.8
10
Not enough data
7.0
10
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
7.2
10
Performance
Not enough data
8.7
111
Not enough data
8.1
109
Functionality
Not enough data
8.5
105
Not enough data
8.3
108
Not enough data
7.8
103
Not enough data
8.5
112
Administration
8.7
475
Not enough data
8.3
476
Not enough data
7.2
456
Not enough data
8.5
467
Not enough data
8.5
462
Not enough data
8.6
470
Not enough data
Maintenance
9.1
473
Not enough data
7.1
445
Not enough data
Communication
8.0
461
Not enough data
6.0
432
Not enough data
5.9
429
Not enough data
6.5
432
Not enough data
Security
7.8
440
Not enough data
8.1
448
Not enough data
Device Support
6.1
438
Not enough data
7.6
448
Not enough data
7.7
448
Not enough data
Performance
8.2
458
Not enough data
Alerts management
Not enough data
8.2
41
Not enough data
7.8
41
Not enough data
8.7
41
Monitoring
Not enough data
8.8
42
Not enough data
9.2
42
Not enough data
8.9
42
Not enough data
9.2
42
Automation
Not enough data
8.2
41
Not enough data
8.3
41
Analysis
Not enough data
8.3
43
Not enough data
8.3
41
Not enough data
8.5
42
Not enough data
8.3
41
Issue Resolution
Not enough data
8.1
42
Not enough data
8.0
42
Not enough data
8.6
41
Generative AI
7.0
264
Not enough data
Generative AI
Not enough data
6.1
11
Agentic AI - IT Alerting
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
6.1
6
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
4.7
5
Not enough data
4.3
5
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
9.0
5
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
7.5
46
Not enough data
8.1
48
Not enough data
6.8
40
Not enough data
7.7
40
Records
Not enough data
8.5
46
Not enough data
8.4
46
Not enough data
8.8
46
Management
Not enough data
8.9
48
Not enough data
8.2
44
Not enough data
8.4
41
Generative AI
Not enough data
6.7
6
Not enough data
6.7
5
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Datto RMM and Dynatrace share no categories
Unique Categories
Datto RMM is categorized as Remote Monitoring & Management (RMM), Patch Management, Remote Support, and Endpoint Management
Dynatrace is categorized as Observability Software, Enterprise Monitoring, Log Monitoring, AIOps Platforms, Database Monitoring, Digital Experience Monitoring (DEM), Website Monitoring, Cloud Infrastructure Monitoring, Runtime Application Self-Protection (RASP) Tools, ServiceNow Store Apps, Session Replay, IT Alerting, Container Monitoring, Log Analysis, Incident Response, Application Performance Monitoring (APM), Network Monitoring, and Bug Tracking
Reviews
Reviewers' Company Size
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
44.5%
Computer & Network Security
23.7%
Computer Networking
2.2%
Manufacturing
2.1%
Hospital & Health Care
2.1%
Other
25.5%
Information Technology and Services
16.4%
Financial Services
10.2%
Computer Software
9.2%
Insurance
8.9%
Banking
8.4%
Other
46.8%
Discussions
What is datto RMM used for?
2 Comments
AW
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
Datto RMM has no more discussions with answers
what is the best way to AI integration in Energy and Utlilites services.
3 Comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 Comments
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 Comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
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