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At a Glance
Market Segments
Mid-Market (47.0% of reviews)
Mid-Market (44.8% of reviews)
Entry-Level Pricing
$0 Per host, per month
$9/month 11 monitors
Datadog
Star Rating
(684)4.4 out of 5
Market Segments
Mid-Market (47.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 Per host, per month
Free Trial is available
Browse all 3 pricing plansSite24x7
Star Rating
(389)4.6 out of 5
Market Segments
Mid-Market (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansDatadog vs Site24x7
When assessing the two solutions, reviewers found Site24x7 easier to use, set up, and administer. Reviewers also preferred doing business with Site24x7 overall.
- Reviewers felt that Site24x7 meets the needs of their business better than Datadog.
- When comparing quality of ongoing product support, reviewers felt that Site24x7 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Site24x7 over Datadog.
Pricing
Entry-Level Pricing
Datadog
Free
$0
Per host, per month
Core collection and visualization features
- Discussion Group Supported
- 1-Day Metric Retention
- Up to 5 Hosts
Site24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
Free Trial
Datadog
Free Trial is available
Site24x7
Free Trial is available
Ratings
Meets Requirements
8.8
508
9.1
340
Ease of Use
8.2
609
8.9
347
Ease of Setup
8.3
375
8.9
306
Ease of Admin
8.3
229
8.9
295
Quality of Support
8.3
453
8.7
310
Has the product been a good partner in doing business?
8.5
216
8.9
276
Product Direction (% positive)
9.0
493
9.6
345
Features by Category
Operations
7.8
6
9.1
23
8.1
6
9.1
23
7.1
8
9.6
23
8.0
5
9.3
23
Cost Optimization
7.7
8
8.4
23
7.5
6
8.5
24
7.7
5
8.6
22
Administration
8.3
6
9.3
23
8.1
7
9.7
24
7.3
5
9.2
22
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
54
8.9
181
9.3
71
9.2
192
9.1
62
9.3
181
8.8
57
8.9
179
8.9
57
8.9
165
9.0
50
8.9
168
Agentic AI - Website Monitoring
7.3
5
7.6
23
7.3
5
7.3
23
8.3
5
7.2
23
7.3
5
7.5
23
7.3
5
7.3
23
7.3
5
7.3
23
7.3
5
7.5
24
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
104
9.2
50
9.1
105
9.3
49
9.3
89
8.3
48
8.9
104
8.9
48
8.8
88
8.5
48
8.9
93
8.5
48
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
52
9.1
128
9.3
57
9.3
128
8.2
43
8.3
109
8.5
45
8.8
108
Monitoring - Network Monitoring
9.3
5
8.3
30
9.0
5
8.1
30
9.3
5
9.3
29
Management
8.7
49
9.0
110
9.0
50
8.8
114
8.8
47
8.4
105
Analytics - Network Monitoring
9.0
5
8.4
27
9.0
5
8.3
24
Security - Network Monitoring
9.0
5
8.6
29
9.0
5
8.4
28
9.0
5
8.2
28
Network Performance - Network Monitoring
9.0
5
8.2
28
9.0
5
8.4
28
AI Automation - Network Monitoring
8.3
5
7.4
24
8.7
5
7.4
24
8.7
5
7.5
25
Agentic AI - Network Monitoring
Not enough data
7.6
14
Not enough data
7.4
14
Not enough data
7.4
13
Not enough data
7.4
12
Not enough data
7.6
12
Not enough data
7.4
13
Not enough data
7.4
12
Monitoring
8.9
119
Feature Not Available
8.6
115
8.8
123
8.8
110
Feature Not Available
8.7
129
9.2
132
8.3
7
8.1
20
Administration
8.5
114
9.1
127
8.5
95
8.8
113
8.3
93
8.4
108
8.6
7
6.9
17
Analysis
8.5
112
8.8
125
8.9
120
8.9
134
Feature Not Available
8.7
105
Agentic AI - Cloud Infrastructure Monitoring
7.9
8
5.8
8
8.8
8
5.6
8
7.3
8
5.5
7
7.5
8
5.5
7
7.9
8
5.2
7
7.9
7
5.5
7
AI Automation - Cloud Infrastructure Monitoring
8.1
7
5.2
7
7.4
7
5.5
7
Automation
Feature Not Available
Not enough data
8.1
7
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
Functionality
8.7
10
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
9.2
10
Not enough data
Incident Management
8.6
12
Not enough data
9.2
12
Not enough data
9.0
12
Not enough data
Functionality
9.1
16
8.1
7
8.5
17
8.3
7
9.4
21
9.8
7
Issue Resolution
9.0
19
9.0
7
9.1
16
8.8
7
Feature Not Available
8.6
7
Management
8.7
19
9.5
7
9.6
19
9.5
7
8.9
19
9.4
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.9
89
Not enough data
8.9
88
Not enough data
8.8
81
Not enough data
Monitoring and Management
8.2
83
Not enough data
8.6
85
Not enough data
9.0
89
Not enough data
Agentic AI - Log Monitoring
7.3
8
Not enough data
7.1
8
Not enough data
8.1
8
Not enough data
7.3
8
Not enough data
7.9
8
Not enough data
7.3
8
Not enough data
7.5
8
Not enough data
Visibility
8.9
77
Not enough data
8.6
71
Not enough data
8.2
69
Not enough data
Monitoring and Management
8.4
70
Not enough data
7.6
65
Not enough data
8.4
67
Not enough data
9.0
70
Not enough data
8.8
66
Not enough data
8.3
71
Not enough data
Cloud environment support
8.1
62
Not enough data
8.0
59
Not enough data
Agentic AI - Server Monitoring
7.7
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
Functionality
8.7
47
Not enough data
8.8
48
Not enough data
9.0
52
Not enough data
7.9
42
Not enough data
Management
8.6
46
Not enough data
8.6
51
Not enough data
8.2
44
Not enough data
9.0
51
Not enough data
Agentic AI - Enterprise Monitoring
7.8
9
Not enough data
8.3
9
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
7.5
10
Not enough data
8.1
9
Not enough data
8.1
9
Not enough data
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Device Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Provisioning
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Preparation
8.6
64
|
Verified
8.7
44
|
Verified
8.4
63
|
Verified
8.7
42
|
Verified
8.0
61
|
Verified
Feature Not Available
7.9
61
|
Verified
8.5
43
|
Verified
Analysis
8.6
60
|
Verified
8.6
45
|
Verified
8.4
67
|
Verified
9.0
45
|
Verified
8.8
68
|
Verified
8.8
47
|
Verified
8.5
71
|
Verified
8.7
47
|
Verified
8.6
61
|
Verified
8.9
46
|
Verified
8.7
59
|
Verified
8.6
39
|
Verified
Visualization
8.9
74
|
Verified
9.1
47
|
Verified
8.7
63
|
Verified
8.7
44
|
Verified
Agentic AI - Log Analysis
7.8
6
8.7
5
7.8
6
Not enough data
8.9
6
8.7
5
7.8
6
Not enough data
8.1
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
Monitoring
8.6
113
8.8
93
8.9
106
8.8
96
8.9
118
9.0
98
7.3
99
8.3
71
8.4
105
9.0
95
Response
8.9
122
8.8
96
8.8
109
9.0
92
8.0
106
8.5
88
Agentic AI - Application Performance Monitoring (APM)
7.4
13
6.7
6
8.1
13
7.1
7
7.9
13
6.9
6
8.1
13
7.2
6
7.8
13
6.9
6
Performance
8.5
118
8.6
87
8.3
103
8.5
75
Functionality
8.5
105
8.7
75
8.1
96
8.5
72
Feature Not Available
8.5
70
8.5
111
8.5
74
Alerts management
8.7
43
Not enough data
8.0
45
Not enough data
8.6
47
Not enough data
Monitoring
8.6
39
Not enough data
9.1
41
Not enough data
8.7
43
Not enough data
9.0
38
Not enough data
Automation
8.2
38
Not enough data
8.4
36
Not enough data
Analysis
8.2
41
Not enough data
8.3
44
Not enough data
9.1
43
Not enough data
8.5
42
Not enough data
Issue Resolution
8.3
37
Not enough data
7.6
39
Not enough data
8.4
35
Not enough data
Management
Not enough data
8.1
17
Not enough data
8.5
17
Not enough data
8.6
17
Not enough data
9.1
17
Not enough data
8.7
17
Monitoring
Not enough data
9.3
17
Not enough data
8.6
18
Not enough data
9.1
17
Support
Not enough data
9.1
17
Not enough data
9.4
18
Not enough data
8.9
16
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.5
17
6.8
54
Agentic AI - IT Alerting
7.4
7
6.4
12
7.9
7
6.1
11
8.8
7
6.1
12
7.9
7
6.3
12
8.1
6
6.0
12
7.9
7
6.0
12
8.3
7
6.0
12
Data Management - Observability Pipeline
7.8
6
Not enough data
8.0
9
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
7.0
9
Not enough data
Performance - Observability Pipeline
6.7
8
Not enough data
8.1
9
Not enough data
7.0
9
Not enough data
AI - Observability Pipeline
6.4
7
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Compliance - Observability Pipeline
6.9
6
Not enough data
6.1
6
Not enough data
Agentic AI - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
8.3
10
Not enough data
8.8
8
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
8.7
9
Not enough data
8.9
9
Not enough data
8.8
8
Not enough data
Correlation & Root Cause Analysis - Observability
9.1
9
Not enough data
8.1
8
Not enough data
8.5
9
Not enough data
Scalability & Ecosystem Integration - Observability
9.2
8
Not enough data
8.5
8
Not enough data
AI Features - Observability
7.9
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
Response
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
47
Not enough data
Records
9.2
55
Not enough data
8.9
53
Not enough data
8.5
60
Not enough data
Management
9.2
57
Not enough data
8.4
52
Not enough data
Feature Not Available
Not enough data
Generative AI
7.1
13
Not enough data
7.9
13
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
8.8
14
Not enough data
Network Management
8.8
11
Not enough data
8.3
11
Not enough data
9.4
12
Not enough data
Incident Management
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
Security Intelligence
7.9
12
Not enough data
8.0
10
Not enough data
8.8
11
Not enough data
8.6
13
Not enough data
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Datadog and Site24x7 are categorized as Observability Software, AIOps Platforms, Database Monitoring, Website Monitoring, Cloud Infrastructure Monitoring, IT Alerting, Log Analysis, Application Performance Monitoring (APM), Network Monitoring, and Cloud Cost Management
Unique Categories
Datadog is categorized as Observability Pipeline, Enterprise Monitoring, Server Monitoring, Log Monitoring, Network Traffic Analysis (NTA), IoT Device Management Platforms, IoT Analytics Platforms, Container Monitoring, Incident Response, Security Information and Event Management (SIEM), API Marketplace, and Digital Experience Monitoring (DEM)
Site24x7 is categorized as Network Management Tools
Reviews
Reviewers' Company Size
Datadog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.0%
Computer Software
17.5%
Financial Services
8.7%
Internet
4.2%
Computer & Network Security
3.1%
Other
47.6%
Information Technology and Services
19.1%
Computer Software
14.9%
Computer & Network Security
9.9%
Financial Services
4.7%
Telecommunications
2.9%
Other
48.4%
Discussions
What is the use of Datadog?
3 Comments
CJ
Datadog is a software platform that facilitates data sharing across various teams within an organization, thereby breaking down silos between development,...Read more
Does Datadog use AWS?
2 Comments
IG
Yes, the backbone of Datadog infrastructure is sitting within AWS.Read more
Does it preserves history of logs?
1 Comment
AN
Depends on your plan, log retention can be 7,15, 30 days etc, for long term you need to setup s3 archivingRead more
Can I pay month on month for the service?
2 Comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
What is a Monitor? What are the lists of Basic and Advanced monitors?
1 Comment
Official Response from Site24x7
Monitor, in this context refers to a Website, Web application, Server, FTP Server running on a specific host/port. Site24x7 checks these monitors to make...Read more
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