# Datadog vs PagerDuty Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Datadog excels in providing a comprehensive view of infrastructure and application performance, with users appreciating its ability to bring together logs, security signals, and application data in one place. This integration allows teams to quickly move from detection to action, enhancing overall operational efficiency.
- **Users say** that PagerDuty stands out for its reliable alerting capabilities, ensuring that critical notifications reach the right people through various channels like mobile apps, SMS, and email. This feature is crucial for minimizing downtime and improving response times during incidents, making it a favorite among teams focused on incident management.
- **Reviewers mention** that Datadog's user interface is intuitive, making it easy for teams to gain insights from their data. Users have highlighted the simplicity of setting up Datadog agents and the ease of integrating multiple data sources, which allows for quick onboarding and immediate use.
- **According to verified reviews** , PagerDuty's on-call scheduling and escalation policies are highly praised, as they help teams manage incidents effectively. Users appreciate how these features keep their teams organized and responsive, which is essential for maintaining service reliability.
- **G2 reviewers report** that while Datadog has a strong focus on systems monitoring and AI capabilities, some users feel it could improve in meeting specific workflow needs. This feedback suggests that while Datadog is powerful, it may require additional configuration to align perfectly with all user requirements.
- **Users say** that although PagerDuty has a slightly higher star rating, its overall G2 Score reflects some challenges in user satisfaction compared to Datadog. Reviewers have noted that while PagerDuty is effective for alerting, it may not offer the same depth of insights and integrations that Datadog provides, particularly for teams looking for a more holistic monitoring solution.



| | Datadog | PagerDuty | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 705 | 941 | 
| **Largest Market Segment** | Mid-Market (47.1% of reviews) | Mid-Market (43.6% of reviews) | 
| **Entry Level Price** | $0 Per host, per month | Free Trial 5 Users Per Month | 

---
## Top Pros & Cons

### Datadog

Pros:
- Ease of Use (145 reviews)
- Monitoring (144 reviews)

Cons:
- Expensive (92 reviews)
- Learning Curve (73 reviews)

### PagerDuty

Pros:
- Alert Notifications (21 reviews)
- Alerting System (19 reviews)

Cons:
- Alert Issues (12 reviews)
- Expensive (8 reviews)

---
## Ratings Comparison
| Rating | Datadog | PagerDuty | 
|---|---|---|
  | **Meets Requirements** | 8.8 (525 reviews) | 9.1 (804 reviews) | 
  | **Ease of Use** | 8.2 (627 reviews) | 8.6 (812 reviews) | 
  | **Ease of Setup** | 8.3 (393 reviews) | 8.3 (438 reviews) | 
  | **Ease of Admin** | 8.3 (233 reviews) | 8.5 (411 reviews) | 
  | **Quality of Support** | 8.3 (466 reviews) | 8.9 (613 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (219 reviews) | 8.9 (348 reviews) | 
  | **Product Direction (% positive)** | 9.0 (509 reviews) | 8.4 (801 reviews) | 

---
## Pricing

### Datadog

#### Entry-Level Pricing

Plan: Free

Price: $0 Per host, per month

Description: Core collection and visualization features

Key Features:
- Discussion Group Supported
- 1-Day Metric Retention
- Up to 5 Hosts

[Browse all 3 editions](https://www.g2.com/products/datadog/pricing)

#### Free Trial

Yes

### PagerDuty

#### Entry-Level Pricing

Plan: Free

Price: Free Trial 5 Users Per Month

Description: Start with on-call and incident response for small teams.

Key Features:
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy

[Browse all 4 editions](https://www.g2.com/products/pagerduty/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Workload Automation

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | N/A | N/A |
| **PagerDuty** | 9.2/10 | 54 |

#### Automation

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Workload Processing** | Not enough data | Feature Not Available | 
| **Scalability** | Not enough data | 9.5 (50 reviews) | 
| **Intelligent Automation** | Not enough data | 9.5 (48 reviews) | 

#### Administration

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Administration Console** | Not enough data | 9.7 (50 reviews) | 
| **Workflow Management** | Not enough data | 9.6 (50 reviews) | 
| **IT Issue Identification** | Not enough data | 9.7 (50 reviews) | 
| **Proactive Workflow** | Not enough data | 9.6 (49 reviews) | 
| **Error Alerts** | Not enough data | 9.5 (48 reviews) | 
| **Service Management** | Not enough data | 9.8 (48 reviews) | 

#### Functionality

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Job Scheduling** | Not enough data | 9.6 (49 reviews) | 
| **API / Integrations** | Not enough data | 9.6 (49 reviews) | 
| **Integrations** | Not enough data | 9.6 (48 reviews) | 

#### Agentic AI - Workload Automation

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 8.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 8.7 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (5 reviews) | 
| **Decision Making** | Not enough data | 9.0 (5 reviews) | 

### Cloud Cost Management

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 7.8/10 | 8 |
| **PagerDuty** | N/A | N/A |

#### Operations

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Scheduling** | 7.8 (6 reviews) | Not enough data | 
| **Automation** | 8.1 (6 reviews) | Not enough data | 
| **Multi-Cloud Management** | 7.1 (8 reviews) | Not enough data | 
| **Usage Monitoring** | 8.0 (5 reviews) | Not enough data | 

#### Cost Optimization

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Spend Forecasting and Optimization ** | 7.7 (8 reviews) | Not enough data | 
| **Recommendations  ** | 7.5 (6 reviews) | Not enough data | 
| **Spend Tracking ** | 7.7 (5 reviews) | Not enough data | 

#### Administration

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Reporting** | 8.3 (6 reviews) | Not enough data | 
| **Dashboards and Visualizations ** | 8.1 (7 reviews) | Not enough data | 
| **Compliance** | 7.3 (5 reviews) | Not enough data | 

#### Agentic AI - Cloud Cost Management

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Website Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 8.2/10 | 78 |
| **PagerDuty** | N/A | N/A |

#### Functionality

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Baseline** | 8.7 (56 reviews) | Not enough data | 
| **Alerting** | 9.4 (72 reviews) | Not enough data | 
| **Multi-Site Monitoring** | 9.1 (64 reviews) | Not enough data | 
| **Reporting** | 8.8 (58 reviews) | Not enough data | 
| **Multi-Channel Alerting** | 8.9 (58 reviews) | Not enough data | 
| **Location Insights** | 9.0 (51 reviews) | Not enough data | 

#### Agentic AI - Website Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (5 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (5 reviews) | Not enough data | 
| **Decision Making** | 7.3 (5 reviews) | Not enough data | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | N/A | N/A |
| **PagerDuty** | N/A | N/A |

#### Experience

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Session Replay** | Not enough data | Not enough data | 
| **Behavioral Analysis** | Not enough data | Not enough data | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Management

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Budget Analysis** | Not enough data | Not enough data | 

#### Performance

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Uptime Monitoring** | Not enough data | Not enough data | 
| **Performance Monitoring** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Resource Monitoring** | Not enough data | Not enough data | 

### Database Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 8.7/10 | 111 |
| **PagerDuty** | N/A | N/A |

#### Functionality

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Monitoring** | 9.2 (105 reviews) | Not enough data | 
| **Alerting** | 9.1 (106 reviews) | Not enough data | 
| **Logging** | 9.3 (90 reviews) | Not enough data | 
| **Response Time** | 8.9 (105 reviews) | Not enough data | 
| **Reporting** | 8.8 (89 reviews) | Not enough data | 
| **Data Visualization** | 8.9 (94 reviews) | Not enough data | 

#### Agentic AI - Database Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | 7.0 (5 reviews) | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 8.9/10 | 63 |
| **PagerDuty** | N/A | N/A |

#### Functionality

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Performance Monitoring** | 9.2 (53 reviews) | Not enough data | 
| **Alerting** | 9.3 (58 reviews) | Not enough data | 
| **Improvement Suggestions** | 8.2 (44 reviews) | Not enough data | 
| **Multi-Network Capability** | 8.5 (46 reviews) | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **360-Degree Network Visibility** | 9.3 (5 reviews) | Not enough data | 
| **Automated Network Discovery** | 9.0 (5 reviews) | Not enough data | 
| **Real-Time Monitoring** | 9.3 (5 reviews) | Not enough data | 

#### Management

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Performance Baseline** | 8.7 (50 reviews) | Not enough data | 
| **Data Visualization** | 9.0 (51 reviews) | Not enough data | 
| **Path Analysis** | 8.8 (48 reviews) | Not enough data | 

#### Analytics - Network Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Predictive Performance Analytics** | 9.0 (5 reviews) | Not enough data | 
| **Packet & Flow Analysis** | 9.0 (5 reviews) | Not enough data | 

#### Security - Network Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Encrypted Data Transmission** | 9.0 (5 reviews) | Not enough data | 
| **Zero Trust and Identity Management** | 9.0 (5 reviews) | Not enough data | 
| **Integrated Network Security** | 9.0 (5 reviews) | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Dynamic Network Optimization** | 9.0 (5 reviews) | Not enough data | 
| **Automated Tasks Routing** | 9.0 (5 reviews) | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | 8.3 (5 reviews) | Not enough data | 
| **Self-Healing Networks** | 8.7 (5 reviews) | Not enough data | 
| **Predictive Network Maintenance** | 8.7 (5 reviews) | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 8.3/10 | 144 |
| **PagerDuty** | N/A | N/A |

#### Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Usage Monitoring** | 8.9 (121 reviews) | Not enough data | 
| **Database Monitoring** | 8.6 (117 reviews) | Not enough data | 
| **API Monitoring** | 8.8 (111 reviews) | Not enough data | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 8.8 (130 reviews) | Not enough data | 
| **Security and Compliance Monitoring** | 8.3 (8 reviews) | Not enough data | 

#### Administration

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Activity Monitoring** | 8.5 (115 reviews) | Not enough data | 
| **Multi-Cloud Management** | 8.5 (97 reviews) | Not enough data | 
| **Automation** | 8.3 (94 reviews) | Not enough data | 
| **Auto-Scaling & Resource Optimization** | 8.5 (8 reviews) | Not enough data | 

#### Analysis

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Reporting** | 8.5 (113 reviews) | Not enough data | 
| **Dashboards and Visualizations** | 8.9 (122 reviews) | Not enough data | 
| **Spend Forecasting and Optimization** | Feature Not Available | Not enough data | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Multi-step Planning** | 7.9 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 8.8 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.5 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (8 reviews) | Not enough data | 
| **Decision Making** | 7.9 (7 reviews) | Not enough data | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **AI-Powered Anomaly Detection** | 8.1 (8 reviews) | Not enough data | 
| **AI-Driven Insight Recommendations** | 7.5 (8 reviews) | Not enough data | 

### Network Traffic Analysis (NTA)

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 8.6/10 | 13 |
| **PagerDuty** | N/A | N/A |

#### Automation

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Metadata Management** | Feature Not Available | Not enough data | 
| **Artificial Intelligence & Machine Learning** | 8.1 (7 reviews) | Not enough data | 
| **Response Automation** | Feature Not Available | Not enough data | 
| **Continuous Analysis** | 8.5 (9 reviews) | Not enough data | 

#### Functionality

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Multi-Network Capability** | 8.7 (10 reviews) | Not enough data | 
| **Anomaly Detection** | 8.0 (10 reviews) | Not enough data | 
| **Network Visibility** | 8.0 (9 reviews) | Not enough data | 
| **Scalability** | 9.2 (10 reviews) | Not enough data | 

#### Incident Management

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Incident Logs** | 8.6 (12 reviews) | Not enough data | 
| **Incident Alerts** | 9.2 (12 reviews) | Not enough data | 
| **Incident Reporting** | 9.0 (12 reviews) | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | N/A | N/A |
| **PagerDuty** | 8.6/10 | 235 |

#### Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 9.2 (152 reviews) | 
| **Timely Alerts** | Not enough data | 9.5 (179 reviews) ✓ Verified | 
| **TIcket Accuracy** | Not enough data | 9.2 (161 reviews) ✓ Verified | 
| **AI Monitoring** | Not enough data | 8.1 (18 reviews) | 

#### Management Tools

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Ticket Assignment** | Not enough data | 9.2 (162 reviews) ✓ Verified | 
| **Standardization** | Not enough data | 9.1 (187 reviews) | 
| **Lifecycle Visualization** | Not enough data | 9.0 (176 reviews) ✓ Verified | 

#### Generative AI

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.1 (43 reviews) | 
| **AI Text Summarization** | Not enough data | 8.2 (44 reviews) | 

#### Agentic AI - Incident Management

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.7 (14 reviews) | 
| **Adaptive Learning** | Not enough data | 8.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.7 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (10 reviews) | 
| **Decision Making** | Not enough data | 8.5 (10 reviews) | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 9.1/10 | 23 |
| **PagerDuty** | 9.5/10 | 45 |

#### Functionality

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Artificial Intelligence** | 9.1 (16 reviews) | 9.6 (36 reviews) | 
| **Machine Learning** | 8.5 (17 reviews) | 9.5 (35 reviews) | 
| **Systems Monitoring** | 9.4 (21 reviews) | 9.7 (36 reviews) | 

#### Issue Resolution

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Root Cause Identification** | 9.0 (19 reviews) | 9.6 (37 reviews) | 
| **Proactive Identification** | 9.1 (16 reviews) | 9.6 (36 reviews) | 
| **Resolution Guidance** | Feature Not Available | 9.8 (38 reviews) | 

#### Management

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **System Integration** | 8.7 (19 reviews) | 9.5 (41 reviews) | 
| **Alerting** | 9.6 (20 reviews) | 9.7 (40 reviews) | 
| **Reporting** | 9.0 (20 reviews) | 9.6 (38 reviews) | 

#### Generative AI

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.2 (6 reviews) | 
| **AI Text Summarization** | Not enough data | 8.9 (6 reviews) | 

#### Agentic AI - AIOps Platforms

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Log Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 8.2/10 | 110 |
| **PagerDuty** | N/A | N/A |

#### Visibility

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Dashboards and Visualizations** | 8.9 (95 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.9 (92 reviews) | Not enough data | 
| **Reporting** | 8.8 (83 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Automation** | 8.2 (84 reviews) | Not enough data | 
| **Performance Baseline** | 8.7 (86 reviews) | Not enough data | 
| **Real-Time Monitoring** | 9.0 (92 reviews) | Not enough data | 

#### Agentic AI - Log Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (9 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (9 reviews) | Not enough data | 
| **Decision Making** | 7.6 (9 reviews) | Not enough data | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 8.2/10 | 80 |
| **PagerDuty** | N/A | N/A |

#### Visibility 

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Dashboards and Visualizations** | 8.9 (78 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.7 (73 reviews) | Not enough data | 
| **Reporting** | 8.3 (71 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Multi-Server Management** | 8.4 (71 reviews) | Not enough data | 
| **Automation** | 7.6 (66 reviews) | Not enough data | 
| **Performance Baseline** | 8.4 (68 reviews) | Not enough data | 
| **Real-Time Monitoring** | 9.0 (72 reviews) | Not enough data | 
| **Immediate Alert Notification** | 8.8 (67 reviews) | Not enough data | 
| **Proactive Server Monitoring Software** | 8.3 (72 reviews) | Not enough data | 

#### Cloud environment support

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | 8.1 (62 reviews) | Not enough data | 
| **Software Scaling** | 8.0 (59 reviews) | Not enough data | 

#### Agentic AI - Server Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (6 reviews) | Not enough data | 
| **Decision Making** | 8.1 (6 reviews) | Not enough data | 

### Enterprise Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 8.3/10 | 70 |
| **PagerDuty** | N/A | N/A |

#### Functionality

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Diverse Systems Monitoring** | 8.7 (50 reviews) | Not enough data | 
| **Real-Time Analytics** | 8.8 (50 reviews) | Not enough data | 
| **Observability** | 9.1 (62 reviews) | Not enough data | 
| **AI/ML Integration** | 7.9 (43 reviews) | Not enough data | 

#### Management

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Single Pane of Glass** | 8.7 (54 reviews) | Not enough data | 
| **Dashboards and Visualization** | 8.6 (58 reviews) | Not enough data | 
| **Performance Baselines** | 8.2 (44 reviews) | Not enough data | 
| **Alerting** | 9.0 (54 reviews) | Not enough data | 

#### Agentic AI - Enterprise Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (9 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.5 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (10 reviews) | Not enough data | 
| **Decision Making** | 8.1 (9 reviews) | Not enough data | 

### IoT Analytics Platforms

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | N/A | N/A |
| **PagerDuty** | N/A | N/A |

#### Data Sources

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Pre-Built Connectors** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Performance and Stability** | Not enough data | Not enough data | 

#### Analytics

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Queries** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Visualizations** | Not enough data | Not enough data | 
| **Insights** | Not enough data | Not enough data | 

#### Metrics

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Device Performance** | Not enough data | Not enough data | 
| **Operational Performance** | Not enough data | Not enough data | 
| **Environmental Conditions** | Not enough data | Not enough data | 
| **Resource Usage** | Not enough data | Not enough data | 

### IoT Device Management Platforms

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | N/A | N/A |
| **PagerDuty** | N/A | N/A |

#### Device Recognition

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Device Discovery** | Not enough data | Not enough data | 
| **Device Types** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Device Status** | Not enough data | Not enough data | 
| **Alerts & Notifications** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

#### Provisioning

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Remote Configuration** | Not enough data | Not enough data | 
| **Event Triggering** | Not enough data | Not enough data | 
| **Device Diagnostics & Repair** | Feature Not Available | Not enough data | 
| **Firmware Updates** | Feature Not Available | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | N/A | N/A |
| **PagerDuty** | 9.6/10 | 47 |

#### ServiceNow Apps

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 9.6 (41 reviews) | 
| **Value** | Not enough data | 9.6 (41 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Log Analysis

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 8.3/10 | 82 |
| **PagerDuty** | N/A | N/A |

#### Data Preparation

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Data Sources** | 8.6 (66 reviews) ✓ Verified | Not enough data | 
| **Indexing** | 8.5 (65 reviews) ✓ Verified | Not enough data | 
| **Automated Tagging** | 8.0 (62 reviews) ✓ Verified | Not enough data | 
| **Data Blending** | 8.0 (64 reviews) ✓ Verified | Not enough data | 

#### Analysis

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Track Trends** | 8.6 (61 reviews) ✓ Verified | Not enough data | 
| **Detect Anomalies** | 8.4 (68 reviews) ✓ Verified | Not enough data | 
| **Metric and Event Data** | 8.8 (68 reviews) ✓ Verified | Not enough data | 
| **Search** | 8.5 (71 reviews) ✓ Verified | Not enough data | 
| **Alerts** | 8.6 (62 reviews) ✓ Verified | Not enough data | 
| **Live Tail** | 8.8 (60 reviews) ✓ Verified | Not enough data | 

#### Visualization

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Dashboards** | 8.9 (75 reviews) ✓ Verified | Not enough data | 
| **Data Discovery** | 8.7 (64 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Log Analysis

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 7.8 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 7.5 (6 reviews) | Not enough data | 
| **Decision Making** | 7.8 (6 reviews) | Not enough data | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 8.3/10 | 147 |
| **PagerDuty** | N/A | N/A |

#### Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Performance Baselines** | 8.6 (113 reviews) | Not enough data | 
| **Performance Analysis** | 8.9 (106 reviews) | Not enough data | 
| **Performance Monitoring** | 8.9 (118 reviews) | Not enough data | 
| **AI/ML Assistance** | 7.3 (99 reviews) | Not enough data | 
| **Multi-System Monitoring** | 8.4 (105 reviews) | Not enough data | 

#### Response

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Dashboards and Visualization** | 8.9 (123 reviews) | Not enough data | 
| **Incident Alerting** | 8.8 (110 reviews) | Not enough data | 
| **Root Cause Analysis (RCA)** | 8.0 (107 reviews) | Not enough data | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (13 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (13 reviews) | Not enough data | 
| **Decision Making** | 7.8 (13 reviews) | Not enough data | 

#### Performance

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Real User Monitoring (RUM)** | 8.5 (118 reviews) | Not enough data | 
| **Second by Second Metrics** | 8.3 (103 reviews) | Not enough data | 

#### Functionality

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Synthetic Monitoring** | 8.5 (106 reviews) | Not enough data | 
| **Dynamic Transaction Mapping** | 8.1 (96 reviews) | Not enough data | 
| **Load Balancing** | Feature Not Available | Not enough data | 
| **Cloud Observability** | 8.5 (112 reviews) | Not enough data | 

### DevOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | N/A | N/A |
| **PagerDuty** | N/A | N/A |

#### Management

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Configuration Management** | Not enough data | Not enough data | 
| **Access Control** | Not enough data | Not enough data | 
| **Orchestration** | Not enough data | Not enough data | 

#### Functionality

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Extensibility** | Not enough data | Not enough data | 

#### Processes

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Pipeline Control** | Not enough data | Not enough data | 
| **Workflow Visualization** | Not enough data | Not enough data | 
| **Continuous Deployment** | Not enough data | Not enough data | 

### Container Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 8.5/10 | 52 |
| **PagerDuty** | N/A | N/A |

#### Alerts management

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Multi-mode alerts** | 8.7 (43 reviews) | Not enough data | 
| **Opimization alerts** | 8.0 (45 reviews) | Not enough data | 
| **Incident alerts** | 8.6 (47 reviews) | Not enough data | 

#### Monitoring

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Resource utilization** | 8.6 (39 reviews) | Not enough data | 
| **Real-time monitoring** | 9.1 (41 reviews) | Not enough data | 
| **Performance baseline** | 8.7 (43 reviews) | Not enough data | 
| **API monitoring** | 9.0 (38 reviews) | Not enough data | 

#### Automation

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Resolution automation** | 8.2 (38 reviews) | Not enough data | 
| **Automation** | 8.4 (36 reviews) | Not enough data | 

#### Analysis

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Search** | 8.2 (41 reviews) | Not enough data | 
| **Reporting** | 8.3 (44 reviews) | Not enough data | 
| **Visualization** | 9.1 (43 reviews) | Not enough data | 
| **Track trends** | 8.5 (42 reviews) | Not enough data | 

#### Issue Resolution

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Root cause identification** | 8.3 (37 reviews) | Not enough data | 
| **Resolution guidance** | 7.6 (39 reviews) | Not enough data | 
| **Proactive identification** | 8.4 (35 reviews) | Not enough data | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 8.0/10 | 18 |
| **PagerDuty** | 8.3/10 | 31 |

#### Generative AI

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **AI Text Generation** | 7.5 (17 reviews) | 8.4 (30 reviews) | 

#### Agentic AI - IT Alerting

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (7 reviews) | 8.3 (9 reviews) | 
| **Multi-step Planning** | 7.9 (7 reviews) | 8.0 (9 reviews) | 
| **Cross-system Integration** | 8.8 (7 reviews) | 9.1 (9 reviews) | 
| **Adaptive Learning** | 7.9 (7 reviews) | 8.0 (9 reviews) | 
| **Natural Language Interaction** | 8.1 (6 reviews) | 7.8 (9 reviews) | 
| **Proactive Assistance** | 7.9 (7 reviews) | 8.5 (9 reviews) | 
| **Decision Making** | 8.3 (7 reviews) | 8.3 (9 reviews) | 

### Runbook Automation

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | N/A | N/A |
| **PagerDuty** | 8.3/10 | 9 |

#### Automation Support - Runbook Automation

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Common Tool Integration** | Not enough data | 8.9 (9 reviews) | 
| **Scripting Language Support** | Not enough data | 8.1 (8 reviews) | 
| **Routine Task Automation** | Not enough data | 7.4 (9 reviews) | 
| **Automated Task Notifications** | Not enough data | 8.8 (8 reviews) | 

#### Error Management - Runbook Automation

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Runbook Procedure Updates** | Not enough data | 8.8 (7 reviews) | 
| **Recovery Options** | Not enough data | 7.9 (8 reviews) | 
| **Error Management in Automation** | Not enough data | 7.9 (8 reviews) | 

#### Customization - Runbook Automation

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Runbook Customization** | Not enough data | 7.6 (7 reviews) | 
| **Workflow Customization** | Not enough data | 8.1 (7 reviews) | 
| **Incident Response Customization** | Not enough data | 9.0 (7 reviews) | 

#### Compliance and Reporting - Runbook Automation

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Security Management** | Not enough data | 8.8 (7 reviews) | 
| **Compliance Standards Adherence** | Not enough data | 8.1 (8 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.3 (8 reviews) | 

#### Performance - Runbook Automation

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Self-Service for Non-IT Staff** | Not enough data | 8.5 (8 reviews) | 
| **Team Collaboration Enhancement** | Not enough data | 8.5 (8 reviews) | 
| **Load Handling Performance** | Not enough data | 8.6 (7 reviews) | 

#### Agentic AI - Runbook Automation

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Observability Pipeline

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 7.1/10 | 9 |
| **PagerDuty** | N/A | N/A |

#### Data Management - Observability Pipeline

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Data Storage** | 7.8 (6 reviews) | Not enough data | 
| **Data Optimization and Reduction** | 8.0 (9 reviews) | Not enough data | 
| **Data Migration** | 7.4 (7 reviews) | Not enough data | 
| **Log Context Enrichment** | 7.5 (6 reviews) | Not enough data | 
| **Data Format Transformation** | 7.0 (9 reviews) | Not enough data | 

#### Performance - Observability Pipeline

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Cost Reduction** | 6.7 (8 reviews) | Not enough data | 
| **Pipeline Visualization** | 8.1 (9 reviews) | Not enough data | 
| **Platform Agnostic Integration** | 7.0 (9 reviews) | Not enough data | 

#### AI - Observability Pipeline

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Root Cause Analysis** | 6.4 (7 reviews) | Not enough data | 
| **Alert Fatigue Reduction** | 6.1 (6 reviews) | Not enough data | 
| **Anomaly Detection** | 6.7 (6 reviews) | Not enough data | 

#### Compliance - Observability Pipeline

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Compliance Maintenance** | 6.9 (6 reviews) | Not enough data | 
| **Sensitive Data Detection** | 6.1 (6 reviews) | Not enough data | 

#### Agentic AI - Observability Pipeline

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 8.7/10 | 13 |
| **PagerDuty** | N/A | N/A |

#### Telemetry Collection & Ingestion - Observability

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Multi-Telemetry Ingestion** | 8.3 (10 reviews) | Not enough data | 
| **OpenTelemetry Support** | 8.8 (8 reviews) | Not enough data | 

#### Agentic AI - Observability Software

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Visualization & Dashboards - Observability

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Service Dependency Mapping** | 8.7 (9 reviews) | Not enough data | 
| **Unified Dashboard** | 9.0 (10 reviews) | Not enough data | 
| **Trace Visualization** | 8.8 (8 reviews) | Not enough data | 

#### Correlation & Root Cause Analysis - Observability

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Cross-Telemetry Correlation** | 9.2 (10 reviews) | Not enough data | 
| **Root Cause Detection** | 8.3 (9 reviews) | Not enough data | 
| **Intelligent Alerting** | 8.7 (10 reviews) | Not enough data | 

#### Scalability & Ecosystem Integration - Observability

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Kubernetes Monitoring** | 9.3 (9 reviews) | Not enough data | 
| **Hybrid/Multi-Cloud Support** | 8.5 (8 reviews) | Not enough data | 

#### AI Features - Observability

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Predictive Insights** | 7.9 (8 reviews) | Not enough data | 
| **AI-Generated Incident Summaries** | 8.8 (8 reviews) | Not enough data | 
| **AI Anomaly Detection** | 8.3 (8 reviews) | Not enough data | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | N/A | N/A |
| **PagerDuty** | N/A | N/A |

#### Reliability Objectives & Service Operations - AI SRE Tools

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | 
| **SLI & SLO Management** | Not enough data | Not enough data | 
| **Service Health Modeling & Reporting** | Not enough data | Not enough data | 

#### AI Detection & Signal Quality - AI SRE Tools

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | 
| **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | 

#### Investigation & Root Cause Analysis - AI SRE Tools

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | 

#### Automation & Platform Controls - AI SRE Tools

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | 
| **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | 

### Security Information and Event Management (SIEM)

| Product | Score | Reviews |
|---|---|---|
| **Datadog** | 8.8/10 | 15 |
| **PagerDuty** | N/A | N/A |

#### Network Management

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Activity Monitoring** | 8.9 (12 reviews) | Not enough data | 
| **Asset Management** | 8.3 (11 reviews) | Not enough data | 
| **Log Management** | 9.5 (13 reviews) | Not enough data | 

#### Incident Management

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Event Management** | 9.3 (12 reviews) | Not enough data | 
| **Automated Response** | 9.2 (11 reviews) | Not enough data | 
| **Incident Reporting** | 9.2 (12 reviews) | Not enough data | 

#### Security Intelligence

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Threat Intelligence** | 7.9 (12 reviews) | Not enough data | 
| **Vulnerability Assessment** | 8.0 (10 reviews) | Not enough data | 
| **Advanced Analytics** | 8.8 (11 reviews) | Not enough data | 
| **Data Examination** | 8.6 (13 reviews) | Not enough data | 

#### Agentic AI - Security Information and Event Management (SIEM)

| Feature | Datadog | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [IT Alerting Software](https://www.g2.com/categories/it-alerting)

**Unique to Datadog (19):** [Observability Pipeline Software](https://www.g2.com/categories/observability-pipeline), [Observability Software](https://www.g2.com/categories/observability-software), [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [Network Traffic Analysis (NTA) Software](https://www.g2.com/categories/network-traffic-analysis-nta), [Database Monitoring Tools](https://www.g2.com/categories/database-monitoring), [IoT Device Management Platforms](https://www.g2.com/categories/iot-device-management-platforms), [IoT Analytics Platforms](https://www.g2.com/categories/iot-analytics-platforms), [Website Monitoring Software](https://www.g2.com/categories/website-monitoring), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools), [Log Analysis Software](https://www.g2.com/categories/log-analysis), [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem), [API Marketplaces](https://www.g2.com/categories/api-marketplace), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Cloud Cost Management Tools](https://www.g2.com/categories/cloud-cost-management), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem)

**Unique to PagerDuty (5):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Incident Management Software](https://www.g2.com/categories/incident-management), [Workload Automation Software](https://www.g2.com/categories/workload-automation), [Runbook Automation Software](https://www.g2.com/categories/runbook-automation), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Datadog | PagerDuty | 
|---|---|---|
| **Small-Business** | 19.3% | 18.6% | 
| **Mid-Market** | 47.1% | 43.6% | 
| **Enterprise** | 33.6% | 37.8% | 

### By Industry

#### Datadog

- **Information Technology and Services:** 18.5%
- **Computer Software:** 18.0%
- **Financial Services:** 8.7%
- **Internet:** 4.1%
- **Computer & Network Security:** 3.3%
- **Retail:** 2.9%
- **Banking:** 2.5%
- **Hospital & Health Care:** 2.3%
- **Insurance:** 1.9%
- **Health, Wellness and Fitness:** 1.6%
- **Other:** 36.2%

#### PagerDuty

- **Information Technology and Services:** 23.0%
- **Computer Software:** 21.2%
- **Financial Services:** 5.8%
- **Internet:** 5.3%
- **Retail:** 3.6%
- **Marketing and Advertising:** 3.3%
- **Telecommunications:** 2.8%
- **Computer & Network Security:** 2.4%
- **Hospital & Health Care:** 2.2%
- **Education Management:** 1.7%
- **Other:** 28.7%

---
## Alternatives

### Alternatives to Datadog

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (476 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (293 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (583 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (319 reviews)
- [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (431 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (397 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)

### Alternatives to PagerDuty

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) — 4.4/5 stars (310 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (319 reviews)
- [incident.io](https://www.g2.com/products/incident-io/reviews) — 4.8/5 stars (180 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (976 reviews)
- [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (756 reviews)
- [BigPanda](https://www.g2.com/products/bigpanda/reviews) — 4.5/5 stars (119 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1860 reviews)
- [OnPage](https://www.g2.com/products/onpage/reviews) — 4.3/5 stars (313 reviews)

---
## Top Discussions

### Datadog

- Title: [What is the use of Datadog?](https://www.g2.com/discussions/what-is-the-use-of-datadog) — 3 comments
  > **Top comment:** "Datadog is a software platform that facilitates data sharing across various teams within an organization, thereby breaking down silos between development,..."
- Title: [Does Datadog use AWS?](https://www.g2.com/discussions/does-datadog-use-aws) — 2 comments
  > **Top comment:** "Yes, the backbone of Datadog infrastructure is sitting within AWS."
- Title: [Does it preserves history of logs?](https://www.g2.com/discussions/15058-does-it-preserves-history-of-logs) — 1 comment, 1 upvote
  > **Top comment:** "Depends on your plan, log retention can be 7,15, 30 days etc, for long term you need to setup s3 archiving"

### PagerDuty

- Title: [What is PagerDuty used for?](https://www.g2.com/discussions/what-is-pagerduty-used-for) — 2 comments
  > **Top comment:** "As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT..."
- Title: [How much does PagerDuty cost?](https://www.g2.com/discussions/how-much-does-pagerduty-cost) — 1 comment
  > **Top comment:** "This really depends on what you need from Pagerduty and how many users need those features."
- Title: [How can we do better?](https://www.g2.com/discussions/32897-how-can-we-do-better) — 1 comment, 1 upvote
  > **Top comment:** "Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/datadog-vs-pagerduty)