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At a Glance
Market Segments
Mid-Market (47.0% of reviews)
Mid-Market (43.3% of reviews)
Entry-Level Pricing
$0 Per host, per month
Free Trial 5 Users Per Month
Datadog
Star Rating
(688)4.4 out of 5
Market Segments
Mid-Market (47.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 Per host, per month
Free Trial is available
Browse all 3 pricing plansPagerDuty
Star Rating
(914)4.5 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datadog excels in providing a comprehensive view of infrastructure and application performance, with users appreciating its ability to bring together logs, security signals, and application data in one place. This integration allows teams to quickly move from detection to action, enhancing overall operational efficiency.
- Users say that PagerDuty stands out for its reliable alerting capabilities, ensuring that critical notifications reach the right people through various channels like mobile apps, SMS, and email. This feature is crucial for minimizing downtime and improving response times during incidents, making it a favorite among teams focused on incident management.
- Reviewers mention that Datadog's user interface is intuitive, making it easy for teams to gain insights from their data. Users have highlighted the simplicity of setting up Datadog agents and the ease of integrating multiple data sources, which allows for quick onboarding and immediate use.
- According to verified reviews, PagerDuty's on-call scheduling and escalation policies are highly praised, as they help teams manage incidents effectively. Users appreciate how these features keep their teams organized and responsive, which is essential for maintaining service reliability.
- G2 reviewers report that while Datadog has a strong focus on systems monitoring and AI capabilities, some users feel it could improve in meeting specific workflow needs. This feedback suggests that while Datadog is powerful, it may require additional configuration to align perfectly with all user requirements.
- Users say that although PagerDuty has a slightly higher star rating, its overall G2 Score reflects some challenges in user satisfaction compared to Datadog. Reviewers have noted that while PagerDuty is effective for alerting, it may not offer the same depth of insights and integrations that Datadog provides, particularly for teams looking for a more holistic monitoring solution.
Pricing
Entry-Level Pricing
Datadog
Free
$0
Per host, per month
Core collection and visualization features
- Discussion Group Supported
- 1-Day Metric Retention
- Up to 5 Hosts
PagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
Free Trial
Datadog
Free Trial is available
PagerDuty
Free Trial is available
Ratings
Meets Requirements
8.8
510
9.1
786
Ease of Use
8.2
611
8.6
793
Ease of Setup
8.3
377
8.3
419
Ease of Admin
8.3
230
8.5
408
Quality of Support
8.3
454
8.9
597
Has the product been a good partner in doing business?
8.5
217
8.9
346
Product Direction (% positive)
9.0
495
8.4
783
Features by Category
Automation
Not enough data
9.7
49
Not enough data
9.6
49
Not enough data
9.5
47
Administration
Not enough data
9.8
49
Not enough data
9.6
49
Not enough data
9.7
49
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
9.8
47
Functionality
Not enough data
9.6
48
Not enough data
9.6
48
Not enough data
9.6
47
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
7.8
6
Not enough data
8.1
6
Not enough data
7.1
8
Not enough data
8.0
5
Not enough data
Cost Optimization
7.7
8
Not enough data
7.5
6
Not enough data
7.7
5
Not enough data
Administration
8.3
6
Not enough data
8.1
7
Not enough data
7.3
5
Not enough data
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
55
Not enough data
9.3
71
Not enough data
9.1
63
Not enough data
8.8
57
Not enough data
8.9
57
Not enough data
9.0
50
Not enough data
Agentic AI - Website Monitoring
7.3
5
Not enough data
7.3
5
Not enough data
8.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
104
Not enough data
9.1
105
Not enough data
9.3
89
Not enough data
8.9
104
Not enough data
8.8
88
Not enough data
8.9
93
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
52
Not enough data
9.3
57
Not enough data
8.2
43
Not enough data
8.5
45
Not enough data
Monitoring - Network Monitoring
9.3
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Management
8.7
49
Not enough data
9.0
50
Not enough data
8.8
47
Not enough data
Analytics - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
Security - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Network Performance - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
AI Automation - Network Monitoring
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
120
Not enough data
8.6
116
Not enough data
8.8
110
Not enough data
8.8
130
Not enough data
8.3
7
Not enough data
Administration
8.5
114
Not enough data
8.5
96
Not enough data
8.3
93
Not enough data
8.6
7
Not enough data
Analysis
8.5
112
Not enough data
8.9
121
Not enough data
Feature Not Available
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
7.9
8
Not enough data
8.8
8
Not enough data
7.3
8
Not enough data
7.5
8
Not enough data
7.9
8
Not enough data
7.9
7
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.1
7
Not enough data
7.4
7
Not enough data
Automation
Feature Not Available
Not enough data
8.1
7
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
Functionality
8.7
10
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
9.2
10
Not enough data
Incident Management
8.6
12
Not enough data
9.2
12
Not enough data
9.0
12
Not enough data
Monitoring
Not enough data
9.2
149
|
Verified
Not enough data
9.5
165
|
Verified
Not enough data
9.2
157
|
Verified
Not enough data
7.8
15
Management Tools
Not enough data
9.2
153
|
Verified
Not enough data
9.1
182
Not enough data
9.0
171
|
Verified
Generative AI
Not enough data
8.0
42
Not enough data
8.1
42
Agentic AI - Incident Management
Not enough data
7.6
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.3
9
Functionality
9.1
16
9.7
34
8.5
17
9.5
34
9.4
21
9.7
35
Issue Resolution
9.0
19
9.6
35
9.1
16
9.6
34
Feature Not Available
9.8
35
Management
8.7
19
9.6
36
9.6
19
9.7
36
8.9
19
9.6
36
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.8
91
Not enough data
9.0
89
Not enough data
8.8
81
Not enough data
Monitoring and Management
8.2
83
Not enough data
8.6
85
Not enough data
9.0
89
Not enough data
Agentic AI - Log Monitoring
7.3
8
Not enough data
7.1
8
Not enough data
8.1
8
Not enough data
7.3
8
Not enough data
7.9
8
Not enough data
7.3
8
Not enough data
7.5
8
Not enough data
Visibility
8.9
77
Not enough data
8.6
71
Not enough data
8.2
69
Not enough data
Monitoring and Management
8.4
70
Not enough data
7.6
65
Not enough data
8.4
67
Not enough data
9.0
70
Not enough data
8.8
66
Not enough data
8.3
71
Not enough data
Cloud environment support
8.1
62
Not enough data
8.0
59
Not enough data
Agentic AI - Server Monitoring
7.7
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
Functionality
8.7
47
Not enough data
8.8
48
Not enough data
9.0
52
Not enough data
7.9
42
Not enough data
Management
8.6
46
Not enough data
8.6
51
Not enough data
8.2
44
Not enough data
9.0
51
Not enough data
Agentic AI - Enterprise Monitoring
7.8
9
Not enough data
8.3
9
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
7.5
10
Not enough data
8.1
9
Not enough data
8.1
9
Not enough data
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Device Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Provisioning
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
ServiceNow Apps
Not enough data
9.6
41
Not enough data
9.6
41
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.6
65
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.0
61
|
Verified
Not enough data
7.9
62
|
Verified
Not enough data
Analysis
8.6
60
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.5
71
|
Verified
Not enough data
8.6
62
|
Verified
Not enough data
8.7
59
|
Verified
Not enough data
Visualization
8.9
75
|
Verified
Not enough data
8.7
63
|
Verified
Not enough data
Agentic AI - Log Analysis
7.8
6
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
Monitoring
8.6
113
Not enough data
8.9
106
Not enough data
8.9
118
Not enough data
7.3
99
Not enough data
8.4
105
Not enough data
Response
8.9
123
Not enough data
8.8
110
Not enough data
8.0
107
Not enough data
Agentic AI - Application Performance Monitoring (APM)
7.4
13
Not enough data
8.1
13
Not enough data
7.9
13
Not enough data
8.1
13
Not enough data
7.8
13
Not enough data
Performance
8.5
118
Not enough data
8.3
103
Not enough data
Functionality
8.5
106
Not enough data
8.1
96
Not enough data
Feature Not Available
Not enough data
8.5
112
Not enough data
Alerts management
8.7
43
Not enough data
8.0
45
Not enough data
8.6
47
Not enough data
Monitoring
8.6
39
Not enough data
9.1
41
Not enough data
8.7
43
Not enough data
9.0
38
Not enough data
Automation
8.2
38
Not enough data
8.4
36
Not enough data
Analysis
8.2
41
Not enough data
8.3
44
Not enough data
9.1
43
Not enough data
8.5
42
Not enough data
Issue Resolution
8.3
37
Not enough data
7.6
39
Not enough data
8.4
35
Not enough data
Generative AI
7.5
17
8.5
28
Agentic AI - IT Alerting
7.4
7
7.9
7
7.9
7
7.4
7
8.8
7
8.8
7
7.9
7
7.6
7
8.1
6
7.6
7
7.9
7
8.1
7
8.3
7
8.1
7
Automation Support - Runbook Automation
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
8.3
6
Error Management - Runbook Automation
Not enough data
8.6
6
Not enough data
7.6
7
Not enough data
7.9
7
Customization - Runbook Automation
Not enough data
7.5
6
Not enough data
8.1
6
Not enough data
8.9
6
Compliance and Reporting - Runbook Automation
Not enough data
8.6
6
Not enough data
8.1
7
Not enough data
8.1
7
Performance - Runbook Automation
Not enough data
8.3
7
Not enough data
8.6
6
Not enough data
8.3
6
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management - Observability Pipeline
7.8
6
Not enough data
8.0
9
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
7.0
9
Not enough data
Performance - Observability Pipeline
6.7
8
Not enough data
8.1
9
Not enough data
7.0
9
Not enough data
AI - Observability Pipeline
6.4
7
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Compliance - Observability Pipeline
6.9
6
Not enough data
6.1
6
Not enough data
Agentic AI - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
8.3
10
Not enough data
8.8
8
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
8.7
9
Not enough data
9.0
10
Not enough data
8.8
8
Not enough data
Correlation & Root Cause Analysis - Observability
9.2
10
Not enough data
8.3
9
Not enough data
8.7
10
Not enough data
Scalability & Ecosystem Integration - Observability
9.3
9
Not enough data
8.5
8
Not enough data
AI Features - Observability
7.9
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
Response
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
47
Not enough data
Records
9.2
55
Not enough data
8.9
53
Not enough data
8.5
60
Not enough data
Management
9.3
58
Not enough data
8.4
52
Not enough data
Feature Not Available
Not enough data
Generative AI
7.1
13
Not enough data
7.9
13
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
8.8
14
Not enough data
Network Management
8.8
11
Not enough data
8.3
11
Not enough data
9.4
12
Not enough data
Incident Management
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
Security Intelligence
7.9
12
Not enough data
8.0
10
Not enough data
8.8
11
Not enough data
8.6
13
Not enough data
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Datadog and PagerDuty are categorized as AIOps Platforms and IT Alerting
Unique Categories
Datadog is categorized as Observability Pipeline, Observability Software, Enterprise Monitoring, Server Monitoring, Log Monitoring, Network Traffic Analysis (NTA), Database Monitoring, IoT Device Management Platforms, IoT Analytics Platforms, Website Monitoring, Cloud Infrastructure Monitoring, Container Monitoring, Log Analysis, Incident Response, Security Information and Event Management (SIEM), API Marketplace, Application Performance Monitoring (APM), Network Monitoring, Cloud Cost Management, and Digital Experience Monitoring (DEM)
PagerDuty is categorized as ServiceNow Store Apps, Incident Management, Workload Automation, and Runbook Automation
Reviews
Reviewers' Company Size
Datadog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.9%
Computer Software
17.4%
Financial Services
8.6%
Internet
4.2%
Computer & Network Security
3.1%
Other
47.8%
Information Technology and Services
22.7%
Computer Software
21.5%
Financial Services
5.6%
Internet
5.4%
Retail
3.7%
Other
41.1%
Alternatives
Discussions
What is the use of Datadog?
3 Comments
CJ
Datadog is a software platform that facilitates data sharing across various teams within an organization, thereby breaking down silos between development,...Read more
Does Datadog use AWS?
2 Comments
IG
Yes, the backbone of Datadog infrastructure is sitting within AWS.Read more
Does it preserves history of logs?
1 Comment
AN
Depends on your plan, log retention can be 7,15, 30 days etc, for long term you need to setup s3 archivingRead more
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
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