G2 reviewers report that Datadog excels in providing a comprehensive view of infrastructure and application performance, with users appreciating its ability to bring together logs, security signals, and application data in one place. This integration allows teams to quickly move from detection to action, enhancing operational efficiency.
Users say that Opsgenie is particularly effective for managing on-call rotations, especially within the Atlassian ecosystem. Reviewers highlight its ease of use for providing off-hours customer support, making it a valuable tool for teams that require reliable alerting and incident management.
According to verified reviews, Datadog's user interface is noted for its intuitiveness, which simplifies the process of gaining insights from data. Users have mentioned that setting up Datadog agents is straightforward, allowing teams to get started quickly with minimal friction.
Reviewers mention that Opsgenie's integration capabilities are a strong point, as it supports events from various systems and can send alerts to multiple destinations like email and Slack. This flexibility is appreciated by teams looking to streamline their alerting processes across different platforms.
G2 reviewers highlight that while both products have strong support ratings, Opsgenie edges out slightly in terms of quality of support. Users have noted that the responsiveness of Opsgenie's support team contributes positively to their overall experience, especially when dealing with urgent incidents.
Users report that Datadog's extensive review activity indicates a robust user community and ongoing product development, which is reassuring for potential buyers. With a significantly higher number of recent reviews, Datadog appears to be more actively engaged with its user base, reflecting a commitment to continuous improvement.
Datadog is a software platform that facilitates data sharing across various teams within an organization, thereby breaking down silos between development,...Read more
Does Datadog use AWS?
2 Comments
IG
Yes, the backbone of Datadog infrastructure is sitting within AWS.Read more
Does it preserves history of logs?
1 Comment
AN
Depends on your plan, log retention can be 7,15, 30 days etc, for long term you need to setup s3 archivingRead more
Opsgenie is a modern incident management platform for operating always-on services that enables dev and ops teams to stay aware and in control of alerts and...Read more
Does Opsgenie with other Atlassian products? Which ones?
1 Comment
Official Response from Opsgenie
Opsgenie has deep integrations with Jira, Jira Ops, Jira Service Desk, and Statuspage. We also offer email integrations with Bitbucket and Bamboo. We offer...Read more
Can I use Opsgenie with on-prem?
1 Comment
Official Response from Opsgenie
Yes! Opsgenie is a great modern incident management solution for on-prem, cloud, and hybrid environments. Here’s a great blog post...Read more
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