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Compare Datadog and incident.io 
Featured Products
At a Glance
Market Segments
Mid-Market (47.2% of reviews)
Mid-Market (69.0% of reviews)
Entry-Level Pricing
$0 Per host, per month
Free 5 Users
Datadog
Star Rating
(689)4.4 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0 Per host, per month
Free Trial is available
Browse all 3 pricing plansincident.io
Star Rating
(179)4.8 out of 5
Market Segments
Mid-Market (69.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 5 Users
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datadog excels in providing a comprehensive view of infrastructure and application performance, with users appreciating its ability to consolidate logs, metrics, and security signals in one place. This integration allows teams to quickly move from detection to action, enhancing operational efficiency.
- Users say that incident.io stands out for its seamless integration with Slack, making incident management more collaborative and intuitive. Reviewers highlight how it centralizes workflows that were previously scattered across multiple tools, which significantly streamlines the incident response process.
- According to verified reviews, Datadog's user interface is praised for its intuitiveness, making it easy for teams to gain insights from their data. Users have noted that setting up Datadog agents is straightforward, allowing for quick onboarding and immediate use of the platform.
- Reviewers mention that incident.io is particularly user-friendly, with many finding the installation and configuration process to be simple. This ease of use has helped teams improve their incident response capabilities, especially for minor incidents that were previously managed informally.
- G2 reviewers highlight that while Datadog has a higher overall satisfaction score, incident.io receives higher marks for support quality and product direction. Users appreciate the responsive support from incident.io, which has contributed to a positive experience during their interactions with the platform.
- Users report that Datadog's extensive integrations make it easy to get data into the system, but some have expressed a desire for more tailored configurations to meet specific workflow needs. In contrast, incident.io's focus on ChatOps has been described as a game-changer for teams looking to enhance their incident management processes.
Pricing
Entry-Level Pricing
Datadog
Free
$0
Per host, per month
Core collection and visualization features
- Discussion Group Supported
- 1-Day Metric Retention
- Up to 5 Hosts
incident.io
Basic
Free
5 Users
For individuals and early stage teams
- On-call and alerting
- Slack native incident reponse
- Beautiful status page
Free Trial
Datadog
Free Trial is available
incident.io
Free Trial is available
Ratings
Meets Requirements
8.8
512
9.2
138
Ease of Use
8.2
613
9.5
142
Ease of Setup
8.3
379
9.2
90
Ease of Admin
8.3
231
9.3
74
Quality of Support
8.3
456
9.8
129
Has the product been a good partner in doing business?
8.5
218
9.7
73
Product Direction (% positive)
9.0
497
10.0
131
Features by Category
Operations
7.8
6
Not enough data
8.1
6
Not enough data
7.1
8
Not enough data
8.0
5
Not enough data
Cost Optimization
7.7
8
Not enough data
7.5
6
Not enough data
7.7
5
Not enough data
Administration
8.3
6
Not enough data
8.1
7
Not enough data
7.3
5
Not enough data
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
55
Not enough data
9.3
71
Not enough data
9.1
63
Not enough data
8.8
57
Not enough data
8.9
57
Not enough data
9.0
50
Not enough data
Agentic AI - Website Monitoring
7.3
5
Not enough data
7.3
5
Not enough data
8.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
104
Not enough data
9.1
105
Not enough data
9.3
89
Not enough data
8.9
104
Not enough data
8.8
88
Not enough data
8.9
93
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
52
Not enough data
9.3
57
Not enough data
8.2
43
Not enough data
8.5
45
Not enough data
Monitoring - Network Monitoring
9.3
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Management
8.7
49
Not enough data
9.0
50
Not enough data
8.8
47
Not enough data
Analytics - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
Security - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Network Performance - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
AI Automation - Network Monitoring
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
120
Not enough data
8.6
116
Not enough data
8.8
110
Not enough data
8.8
130
Not enough data
8.3
7
Not enough data
Administration
8.5
114
Not enough data
8.5
96
Not enough data
8.3
93
Not enough data
8.6
7
Not enough data
Analysis
8.5
112
Not enough data
8.9
121
Not enough data
Feature Not Available
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
7.9
8
Not enough data
8.8
8
Not enough data
7.3
8
Not enough data
7.5
8
Not enough data
7.9
8
Not enough data
7.9
7
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.1
7
Not enough data
7.4
7
Not enough data
Automation
Feature Not Available
Not enough data
8.1
7
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
Functionality
8.7
10
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
9.2
10
Not enough data
Incident Management
8.6
12
Not enough data
9.2
12
Not enough data
9.0
12
Not enough data
Monitoring
Not enough data
8.8
91
Not enough data
9.4
97
Not enough data
9.2
94
Not enough data
Not enough data
Management Tools
Not enough data
8.9
97
Not enough data
9.4
98
Not enough data
9.3
100
Generative AI
Not enough data
8.2
55
Not enough data
8.4
55
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
16
Not enough data
8.5
17
Not enough data
9.4
21
Not enough data
Issue Resolution
9.0
19
Not enough data
9.1
16
Not enough data
Feature Not Available
Not enough data
Management
8.7
19
Not enough data
9.6
19
Not enough data
8.9
19
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.9
93
Not enough data
8.9
91
Not enough data
8.8
81
Not enough data
Monitoring and Management
8.2
83
Not enough data
8.6
85
Not enough data
9.0
91
Not enough data
Agentic AI - Log Monitoring
7.3
8
Not enough data
7.1
8
Not enough data
8.1
8
Not enough data
7.3
8
Not enough data
7.9
8
Not enough data
7.3
8
Not enough data
7.5
8
Not enough data
Visibility
8.9
77
Not enough data
8.6
72
Not enough data
8.2
70
Not enough data
Monitoring and Management
8.4
70
Not enough data
7.6
65
Not enough data
8.4
67
Not enough data
9.0
71
Not enough data
8.8
66
Not enough data
8.3
71
Not enough data
Cloud environment support
8.1
62
Not enough data
8.0
59
Not enough data
Agentic AI - Server Monitoring
7.7
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
Functionality
8.7
47
Not enough data
8.8
48
Not enough data
9.0
53
Not enough data
7.9
42
Not enough data
Management
8.6
47
Not enough data
8.6
52
Not enough data
8.2
44
Not enough data
9.0
51
Not enough data
Agentic AI - Enterprise Monitoring
7.8
9
Not enough data
8.3
9
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
7.5
10
Not enough data
8.1
9
Not enough data
8.1
9
Not enough data
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Device Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Provisioning
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Preparation
8.6
65
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.0
61
|
Verified
Not enough data
7.9
62
|
Verified
Not enough data
Analysis
8.6
60
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.5
71
|
Verified
Not enough data
8.6
62
|
Verified
Not enough data
8.7
59
|
Verified
Not enough data
Visualization
8.9
75
|
Verified
Not enough data
8.7
63
|
Verified
Not enough data
Agentic AI - Log Analysis
7.8
6
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
Monitoring
8.6
113
Not enough data
8.9
106
Not enough data
8.9
118
Not enough data
7.3
99
Not enough data
8.4
105
Not enough data
Response
8.9
123
Not enough data
8.8
110
Not enough data
8.0
107
Not enough data
Agentic AI - Application Performance Monitoring (APM)
7.4
13
Not enough data
8.1
13
Not enough data
7.9
13
Not enough data
8.1
13
Not enough data
7.8
13
Not enough data
Performance
8.5
118
Not enough data
8.3
103
Not enough data
Functionality
8.5
106
Not enough data
8.1
96
Not enough data
Feature Not Available
Not enough data
8.5
112
Not enough data
Alerts management
8.7
43
Not enough data
8.0
45
Not enough data
8.6
47
Not enough data
Monitoring
8.6
39
Not enough data
9.1
41
Not enough data
8.7
43
Not enough data
9.0
38
Not enough data
Automation
8.2
38
Not enough data
8.4
36
Not enough data
Analysis
8.2
41
Not enough data
8.3
44
Not enough data
9.1
43
Not enough data
8.5
42
Not enough data
Issue Resolution
8.3
37
Not enough data
7.6
39
Not enough data
8.4
35
Not enough data
Generative AI
7.5
17
Not enough data
Agentic AI - IT Alerting
7.4
7
Not enough data
7.9
7
Not enough data
8.8
7
Not enough data
7.9
7
Not enough data
8.1
6
Not enough data
7.9
7
Not enough data
8.3
7
Not enough data
Data Management - Observability Pipeline
7.8
6
Not enough data
8.0
9
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
7.0
9
Not enough data
Performance - Observability Pipeline
6.7
8
Not enough data
8.1
9
Not enough data
7.0
9
Not enough data
AI - Observability Pipeline
6.4
7
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Compliance - Observability Pipeline
6.9
6
Not enough data
6.1
6
Not enough data
Agentic AI - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
8.3
10
Not enough data
8.8
8
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
8.7
9
Not enough data
9.0
10
Not enough data
8.8
8
Not enough data
Correlation & Root Cause Analysis - Observability
9.2
10
Not enough data
8.3
9
Not enough data
8.7
10
Not enough data
Scalability & Ecosystem Integration - Observability
9.3
9
Not enough data
8.5
8
Not enough data
AI Features - Observability
7.9
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
Response
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
47
Not enough data
Records
9.2
55
Not enough data
8.9
53
Not enough data
8.5
60
Not enough data
Management
9.3
58
Not enough data
8.4
52
Not enough data
Feature Not Available
Not enough data
Generative AI
7.1
13
Not enough data
7.9
13
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
8.8
14
Not enough data
Network Management
8.8
11
Not enough data
8.3
11
Not enough data
9.4
12
Not enough data
Incident Management
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
Security Intelligence
7.9
12
Not enough data
8.0
10
Not enough data
8.8
11
Not enough data
8.6
13
Not enough data
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Datadog and incident.io are categorized as IT Alerting
Unique Categories
Datadog is categorized as Observability Pipeline, Observability Software, Enterprise Monitoring, Server Monitoring, Log Monitoring, AIOps Platforms, Network Traffic Analysis (NTA), Database Monitoring, IoT Device Management Platforms, IoT Analytics Platforms, Website Monitoring, Cloud Infrastructure Monitoring, Container Monitoring, Log Analysis, Incident Response, Security Information and Event Management (SIEM), API Marketplace, Application Performance Monitoring (APM), Network Monitoring, Cloud Cost Management, and Digital Experience Monitoring (DEM)
incident.io is categorized as Incident Management
Reviews
Reviewers' Company Size
Datadog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
incident.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.8%
Computer Software
17.7%
Financial Services
8.6%
Internet
4.2%
Computer & Network Security
3.1%
Other
47.6%
Financial Services
24.7%
Computer Software
24.7%
Information Technology and Services
18.4%
Marketing and Advertising
8.0%
Retail
2.9%
Other
21.3%
Discussions
What is the use of Datadog?
3 Comments
CJ
Datadog is a software platform that facilitates data sharing across various teams within an organization, thereby breaking down silos between development,...Read more
Does Datadog use AWS?
2 Comments
IG
Yes, the backbone of Datadog infrastructure is sitting within AWS.Read more
Does it preserves history of logs?
1 Comment
AN
Depends on your plan, log retention can be 7,15, 30 days etc, for long term you need to setup s3 archivingRead more
What is incident.io used for?
1 Comment
JI
incident.io is an incident management tool that offers calmness whenever unplanned events occur with robust features and integration options with major 3rd...Read more
incident.io has no more discussions with answers
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