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# Datadog vs incident.io Comparison - What are their main differences?

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Pricing

**Datadog**
Free Trial

**$15.00** Other Per Month · Pro

**$23.00** Other Per Month · Enterprise

**$22.00** Other Per Month · DevSecOps Pro

**$34.00** Other Per Month · DevSecOps Enterprise

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**incident.io**
Free Trial

**$19.00** Per User Per Month · Basic

**Pricing Insights**
from reviews

Perceived Cost

**Datadog**
$$$$$

**incident.io**
$$$$$

Average Discount

**Datadog**
13%2% more

**incident.io**
11%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Datadog** 6 months
Based on 100 responses

**incident.io** 6 months
Based on 100 responses

Return on Investment

**Datadog** 6 months
Based on 100 responses

**incident.io** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Datadog**

Centralized Telemetry View (55)

Customizable Data Dashboards (48)

Expensive At Scale (45)

Steep Learning Curve (29)

**incident.io**

Ease of Use (29)

Customer Support (27)

Missing Features (8)

Limited Features (7)

Integrations

**Datadog**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-ec2.jpg "Product Avatar Image")

Amazon EC2

](https://www.g2.com/products/amazon-ec2/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-elastic-container-service-amazon-ecs.jpg "Product Avatar Image")

Amazon Elastic Container...

](https://www.g2.com/products/amazon-elastic-container-service-amazon-ecs/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6f7467a9095411d659210c508d7bb82a/amazon-elastic-kubernetes-service-amazon-eks.jpg "Product Avatar Image")

Amazon Elastic Kubernetes...

](https://www.g2.com/products/amazon-elastic-kubernetes-service-amazon-eks/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/aws-cloud-development-kit-aws-cdk.png "Product Avatar Image")

AWS Cloud Development Kit...

](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews)[
View all
](https://www.g2.com/products/datadog/integrations)

**incident.io**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image")

Amazon CloudWatch

](https://www.g2.com/products/amazon-cloudwatch/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5765e8ebfaaec4a7a6c53da6d16e06d4/backstage.jpeg "Product Avatar Image")

Backstage

](https://www.g2.com/products/backstage/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image")

Confluence

](https://www.g2.com/products/confluence/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_393746d0cdc8904473bde59b5858158e/datadog.png "Product Avatar Image")

Datadog

](https://www.g2.com/products/datadog/reviews)[
View all
](https://www.g2.com/products/incident-io/integrations)

Screenshots

**Datadog**
 ![Datadog screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/144135/ThreePillarsObservability-2a.gif)

**incident.io**
 ![incident.io screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1457303/image.png)

**Ratings**
from reviews

Meets Requirements

**Datadog**

**8.8** /10

Based on 540 responses

**incident.io**

**9.1** /10

Based on 173 responses

Ease of Use

**Datadog**

**8.2** /10

Based on 643 responses

**incident.io**

**9.4** /10

Based on 179 responses

Ease of Setup

**Datadog**

**8.3** /10

Based on 409 responses

**incident.io**

**9.1** /10

Based on 123 responses

Ease of Admin

**Datadog**

**8.4** /10

Based on 234 responses

**incident.io**

**9.0** /10

Based on 100 responses

Quality of Support

**Datadog**

**8.4** /10

Based on 480 responses

**incident.io**

**9.8** /10

Based on 165 responses

Has the product been a good partner in doing business?

**Datadog**

**8.5** /10

Based on 220 responses

**incident.io**

**9.6** /10

Based on 99 responses

Product Direction (% positive)

**Datadog**

**9.0** /10

Based on 521 responses

**incident.io**

**9.9** /10

Based on 159 responses

**Features**
ratings from reviews

IT Alerting

**8.0** /10

Based on 18 responses

**8.1** /10

Based on 8 responses

Cloud Cost Management

**7.8** /10

Based on 8 responses

Not enough data

Website Monitoring

**8.1** /10

Based on 79 responses

Not enough data

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Database Monitoring

**8.7** /10

Based on 112 responses

Not enough data

Network Monitoring

**8.9** /10

Based on 63 responses

Not enough data

Cloud Infrastructure Monitoring

**8.3** /10

Based on 153 responses

Not enough data

Network Traffic Analysis (NTA)

**8.6** /10

Based on 13 responses

Not enough data

Incident Management

Not enough data

**9.1** /10

Based on 144 responses

AIOps Platforms

**9.2** /10

Based on 24 responses

Not enough data

Log Monitoring

**8.2** /10

Based on 111 responses

Not enough data

Server Monitoring

**8.2** /10

Based on 80 responses

Not enough data

Enterprise Monitoring

**8.4** /10

Based on 81 responses

Not enough data

Log Analysis

**8.3** /10

Based on 82 responses

Not enough data

Application Performance Monitoring (APM)

**8.4** /10

Based on 153 responses

Not enough data

Container Monitoring

**8.5** /10

Based on 52 responses

Not enough data

Observability Pipeline

**7.1** /10

Based on 9 responses

Not enough data

Observability Software

**8.7** /10

Based on 13 responses

Not enough data

AI SRE Tools

Not enough data

**8.1** /10

Based on 15 responses

Security Information and Event Management (SIEM)

**8.8** /10

Based on 15 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
21.1%

Mid-Market(51-1000 emp.)
45.8%

Enterprise(\> 1000 emp.)
33.1%

Small-Business(50 or fewer emp.)
21.1%

Mid-Market(51-1000 emp.)
45.8%

Enterprise(\> 1000 emp.)
33.1%

Small-Business(50 or fewer emp.)
12.1%

Mid-Market(51-1000 emp.)
65.1%

Enterprise(\> 1000 emp.)
22.8%

Small-Business(50 or fewer emp.)
12.1%

Mid-Market(51-1000 emp.)
65.1%

Enterprise(\> 1000 emp.)
22.8%

**Reviewers' Industry**

[![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog")](https://www.g2.com/products/datadog/reviews)
Datadog

Information Technology and Services
18.6%

Computer Software
17.8%

Financial Services
9.1%

Internet
4.0%

Computer & Network Security
3.3%

Other
47.3%

[![incident.io](https://images.g2crowd.com/uploads/product/hd_favicon/d53f02e23521ae1a3827b3b671dfcc7c/incident-io.svg "incident.io")](https://www.g2.com/products/incident-io/reviews)
incident.io

Computer Software
24.6%

Financial Services
24.2%

Information Technology and Services
17.1%

Marketing and Advertising
7.1%

Retail
2.4%

Other
24.6%

Alternatives

**Datadog Alternatives**

 ![New Relic](https://images.g2crowd.com/uploads/product/hd_favicon/3aae34adbff79c515ebdb0c655632236/new-relic.svg "New Relic")

[
New Relic
](/products/new-relic/reviews)

 ![Splunk AppDynamics](https://images.g2crowd.com/uploads/product/hd_favicon/d1c3d4fa722ee737d472fb64763965fb/splunk-appdynamics.svg "Splunk AppDynamics")

[
Splunk AppDynamics
](/products/splunk-appdynamics/reviews)

 ![LogicMonitor](https://images.g2crowd.com/uploads/product/hd_favicon/858e8aec2bd0531fc134f88e4d5f87a9/logicmonitor.svg "LogicMonitor")

[
LogicMonitor
](/products/logicmonitor/reviews)

 ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace")

[
Dynatrace
](/products/dynatrace/reviews)

**incident.io Alternatives**

 ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")

[
PagerDuty
](/products/pagerduty/reviews)

 ![Rootly](https://images.g2crowd.com/uploads/product/hd_favicon/5369e7580da481bab529b0afc329e644/rootly.svg "Rootly")

[
Rootly
](/products/rootly/reviews)

 ![FireHydrant](https://images.g2crowd.com/uploads/product/hd_favicon/e484c59893c3e80a009278ec43322db9/firehydrant-firehydrant.svg "FireHydrant")

[
FireHydrant
](/products/firehydrant-firehydrant/reviews)

 ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management")

[
Jira Service Management
](/products/jira-service-management/reviews)