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Compare Data Platform and Upland InGenius 
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At a Glance
Market Segments
Enterprise (85.7% of reviews)
Mid-Market (38.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Data Platform
Star Rating
(12)4.1 out of 5
Market Segments
Enterprise (85.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Data PlatformUpland InGenius
Star Rating
(14)4.4 out of 5
Market Segments
Mid-Market (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Upland InGeniusSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Upland InGenius excels in ease of use with a score of 9.2, making it a preferred choice for teams looking for a user-friendly interface, while Data Platform, with a score of 8.3, is noted to have a steeper learning curve.
- Reviewers mention that Upland InGenius offers superior quality of support, scoring 9.6, which users appreciate for quick response times and effective solutions, whereas Data Platform's support, rated at 7.2, has been described as lacking in responsiveness.
- G2 users highlight Upland InGenius's strong performance in ease of setup, scoring 9.7, which allows teams to get started quickly, while Data Platform does not provide a score for this category, indicating potential challenges in initial implementation.
- Users on G2 report that Upland InGenius has a robust feature set for session management, including Session Summary Notes with a score of 9.3, which enhances productivity, while Data Platform lacks comparable features, leading to less efficient session handling.
- Reviewers mention that Upland InGenius shines in its product direction, with an 8.7 rating, indicating a positive outlook for future updates and features, while Data Platform's lower score of 8.1 suggests some uncertainty about its development trajectory.
- Users say that Upland InGenius's integration capabilities, particularly with ServiceNow Apps, are a significant advantage, facilitating seamless workflows, whereas Data Platform's integration options are perceived as limited, which can hinder operational efficiency.
Pricing
Entry-Level Pricing
Data Platform
No pricing availableUpland InGenius
No pricing availableFree Trial
Data Platform
No trial information availableUpland InGenius
Free Trial is available
Ratings
Meets Requirements
7.9
7
8.7
10
Ease of Use
8.6
7
9.2
11
Ease of Setup
8.3
5
9.7
5
Ease of Admin
Not enough data
9.3
5
Quality of Support
7.6
7
9.6
8
Has the product been a good partner in doing business?
Not enough data
10.0
5
Product Direction (% positive)
8.3
7
8.8
10
Features by Category
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Data Platform and Upland InGenius are categorized as ServiceNow Store Apps
Unique Categories
Data Platform is categorized as IT Asset Management
Upland InGenius is categorized as Contact Center and Outbound Call Tracking
Reviews
Reviewers' Company Size
Data Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upland InGenius
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Transportation/Trucking/Railroad
14.3%
Sporting Goods
14.3%
Insurance
14.3%
Information Technology and Services
14.3%
Government Administration
14.3%
Other
28.6%
Consumer Services
15.4%
Non-Profit Organization Management
7.7%
Marketing and Advertising
7.7%
Logistics and Supply Chain
7.7%
Hospital & Health Care
7.7%
Other
53.8%
Alternatives
Discussions
Data Platform has no discussions with answers
Upland InGenius has no discussions with answers
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