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Compare Dashly and Drift 
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At a Glance
Market Segments
Small-Business (90.9% of reviews)
Mid-Market (51.7% of reviews)
Entry-Level Pricing
Starting at $39.00 1 License Per Month
Starting at $2,500.00 Per Month
Dashly
Star Rating
(67)4.7 out of 5
Market Segments
Small-Business (90.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $39.00 1 License Per Month
Browse all 3 pricing plansDrift
Star Rating
(1,254)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Drift excels in its live chat functionality, with a score of 9.1, while Dashly shines even brighter with a score of 9.7, indicating that Dashly's live chat feature is more user-friendly and effective for real-time customer engagement.
- Reviewers mention that Drift's email marketing capabilities, particularly in building and personalizing emails, score 9.1, which is strong, but Dashly's overall email management features, including automated email responses, score higher at 9.2, showcasing its superior automation capabilities.
- G2 users highlight that Dashly offers better ease of use and setup, scoring 9.3 in both categories compared to Drift's 8.7 and 8.5 respectively, suggesting that Dashly is more intuitive for new users and requires less time to get started.
- Users on G2 note that Drift's customer support quality is rated at 8.8, while Dashly outperforms with a score of 9.2, indicating that Dashly provides more responsive and helpful support to its users.
- Reviewers say that Dashly's integration capabilities are more robust, particularly with social media channels, scoring 9.1 compared to Drift's 7.9, which suggests that Dashly is better suited for businesses looking to leverage social media for customer engagement.
- Users report that Drift's lead management features, such as lead scoring and nurturing, score 9.1, but Dashly's overall lead management capabilities, including automated alerts and tasks, score even higher at 9.2, indicating a more comprehensive approach to managing leads.
Pricing
Entry-Level Pricing
Dashly
Conversation
Starting at $39.00
1 License Per Month
Perfect for small teams (1-7 agents) Use this plan to consult your leads and convert them into paying customers.
- 1 active leadbot
- 1 active triggered message
- Live chat Team inbox
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
Free Trial
Dashly
Free Trial is available
Drift
Free Trial is available
Ratings
Meets Requirements
9.2
52
8.7
1,017
Ease of Use
9.4
54
8.7
1,030
Ease of Setup
9.4
34
8.4
507
Ease of Admin
9.2
31
8.5
473
Quality of Support
9.3
50
8.8
938
Has the product been a good partner in doing business?
9.1
29
8.9
472
Product Direction (% positive)
8.9
51
8.9
995
Features by Category
Email Marketing
9.2
22
Not enough data
9.0
23
Not enough data
8.9
21
Not enough data
9.3
22
Not enough data
Online Marketing
8.6
14
Not enough data
8.9
19
Not enough data
9.4
17
Not enough data
9.6
20
Not enough data
9.5
13
Not enough data
Lead Management
9.4
22
Not enough data
9.2
19
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
9.1
19
Not enough data
9.3
20
Not enough data
9.3
24
Not enough data
9.3
19
Not enough data
Campaign Management
9.6
17
Not enough data
9.0
15
Not enough data
9.0
14
Not enough data
8.6
11
Not enough data
Social
8.7
17
Not enough data
8.9
16
Not enough data
9.2
14
Not enough data
9.0
16
Not enough data
9.6
12
Not enough data
Reporting & Analytics
8.8
19
Not enough data
9.4
20
Not enough data
9.0
15
Not enough data
9.7
12
Not enough data
9.3
15
Not enough data
Platform
9.0
21
Not enough data
9.2
19
Not enough data
9.1
19
Not enough data
9.2
10
Not enough data
9.5
10
Not enough data
9.0
17
Not enough data
9.8
9
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.7
15
Not enough data
9.7
18
Not enough data
9.0
10
Not enough data
Messenger
9.0
20
8.5
204
|
Verified
8.5
14
8.2
202
|
Verified
9.7
34
9.1
274
|
Verified
9.1
29
8.6
251
|
Verified
Channels
9.2
20
7.9
117
|
Verified
9.4
29
8.9
250
|
Verified
9.4
9
7.7
92
|
Verified
9.7
6
7.6
82
|
Verified
9.4
8
7.8
91
|
Verified
Customers
9.3
20
8.6
225
|
Verified
9.2
21
8.4
203
|
Verified
9.4
28
8.1
242
|
Verified
9.2
24
8.7
241
|
Verified
9.3
23
8.5
245
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.9
316
|
Verified
Not enough data
8.2
310
|
Verified
Not enough data
8.2
289
|
Verified
Not enough data
8.7
305
|
Verified
Organization
Not enough data
8.0
266
|
Verified
Not enough data
8.0
270
|
Verified
Not enough data
8.3
277
|
Verified
Performance Analysis
Not enough data
7.8
242
|
Verified
Not enough data
8.0
262
|
Verified
Sales Analysis
Not enough data
7.5
216
|
Verified
Not enough data
7.7
222
|
Verified
Generative AI
Not enough data
7.5
88
Not enough data
7.6
86
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.2
281
Not enough data
8.3
269
Not enough data
8.5
304
Not enough data
8.1
274
Not enough data
8.0
229
Platform
Not enough data
8.9
310
Not enough data
8.4
292
Not enough data
8.4
276
Not enough data
8.1
282
Not enough data
7.9
241
Not enough data
8.4
262
Not enough data
8.2
287
Generative AI
Not enough data
7.7
85
Not enough data
7.7
83
Conversational Platform
Not enough data
8.6
168
Not enough data
8.4
118
Not enough data
8.7
129
Not enough data
8.6
93
Support Automation
Not enough data
Feature Not Available
Not enough data
8.4
148
Not enough data
8.8
139
Not enough data
8.5
93
Generative AI
Not enough data
8.0
32
Not enough data
7.8
32
Integrations
Not enough data
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Branding & Customizatio
Not enough data
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Automatic Rules & Configurations
Not enough data
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Automation
Not enough data
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Artificial Intelligence
Not enough data
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Generative AI
Not enough data
7.7
31
Not enough data
7.9
30
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Communication
Not enough data
9.2
542
|
Verified
Not enough data
8.5
538
|
Verified
Not enough data
7.8
323
|
Verified
Not enough data
8.6
414
|
Verified
Not enough data
7.9
189
Internal Use
Not enough data
8.4
461
|
Verified
Not enough data
8.7
471
|
Verified
Not enough data
8.5
472
|
Verified
Not enough data
8.2
409
|
Verified
Not enough data
8.3
372
|
Verified
Not enough data
8.1
402
|
Verified
Generative AI
Not enough data
7.4
20
Self-Service Experience
Not enough data
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Self-Service Platform
Not enough data
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.5
58
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dashly and Drift are categorized as Conversational Marketing
Unique Categories
Dashly is categorized as Marketing Automation
Drift is categorized as Business Scheduling, Conversational Support, AI Sales Assistant, Chatbots, Bot Platforms, Live Chat, Customer Self-Service, and Customer Service Automation
Reviews
Reviewers' Company Size
Dashly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.2%
Computer Software
16.7%
Information Technology and Services
10.6%
E-Learning
6.1%
Education Management
4.5%
Other
40.9%
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Alternatives
Discussions
Hdhdhdbdbbdbdndh
1 Comment
AZ
Haha this is realy niceRead more
Dashly has no more discussions with answers
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
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