Link copied to clipboard

# Cybersource vs Worldpay Comparison - What are their main differences?

Share
[
Export
](/compare/cybersource/worldpay/export.csv)

CybersourceWorldpay[+ Add Product](#)

Reviews

**Cybersource** [

4.1/5(47)

](https://www.g2.com/products/cybersource/reviews#reviews)

**Worldpay** [

2.9/5(44)

](https://www.g2.com/products/worldpay/reviews#reviews)

Pricing

**Cybersource**
No pricing available

**Worldpay**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Cybersource**
Not enough reviews yet

**Worldpay**
2 months

Based on 5 responses

Return on Investment

**Cybersource**
Not enough reviews yet

**Worldpay**
14 months

Based on 5 responses

Perceived Cost

**Cybersource**
$$$$$

**Worldpay**
$$$$$

Average Discount

**Cybersource**
Not enough reviews yet

**Worldpay**
18%

 ![Cybersource](https://images.g2crowd.com/uploads/product/hd_favicon/04056d590fc6849ca32950be731d6cce/cybersource.svg "Cybersource")

 ![Worldpay](https://images.g2crowd.com/uploads/product/hd_favicon/3ffcf09fa11afb5cd4df8cfca48a0fa5/worldpay.svg "Worldpay")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**Cybersource**
[
Automation (1)
](https://www.g2.com/products/cybersource/reviews?filters%5Bsentiment_snippet%5D=1585915&qs=pros-and-cons#reviews)[
Ease of Use (1)
](https://www.g2.com/products/cybersource/reviews?filters%5Bsentiment_snippet%5D=1585943&qs=pros-and-cons#reviews)[
Lagging Performance (1)
](https://www.g2.com/products/cybersource/reviews?filters%5Bsentiment_snippet%5D=1585925&qs=pros-and-cons#reviews)

**Worldpay**
[
Payment Processing (2)
](https://www.g2.com/products/worldpay/reviews?filters%5Bsentiment_snippet%5D=2018951&qs=pros-and-cons#reviews)[
Ease of Use (1)
](https://www.g2.com/products/worldpay/reviews?filters%5Bsentiment_snippet%5D=2018958&qs=pros-and-cons#reviews)[
Account Blocking (3)
](https://www.g2.com/products/worldpay/reviews?filters%5Bsentiment_snippet%5D=2234169&qs=pros-and-cons#reviews)[
Billing Issues (3)
](https://www.g2.com/products/worldpay/reviews?filters%5Bsentiment_snippet%5D=1294262&qs=pros-and-cons#reviews)

Screenshots

**Cybersource**
 ![Cybersource screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/36072/uploads_2F13de9ba1-c442-4c69-9f70-4045d3b75c3b_2FCyberSource_Screenshot.png)

**Worldpay**
 ![Worldpay screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/41169/uploads_2F9abe866f-b892-4aa2-879e-cf45f6da794f_2FWorldpay__.jpg)

Ratings

Meets Requirements

**Cybersource**

8.7

8.742

**Worldpay**

7.3

7.334

Ease of Use

**Cybersource**

8.3

8.342

**Worldpay**

6.4

6.435

Ease of Setup

**Cybersource**

7.1

7.118

**Worldpay**

6.4

6.421

Ease of Admin

**Cybersource**

7.9

7.917

**Worldpay**

7.3

7.317

Quality of Support

**Cybersource**

8.4

8.440

**Worldpay**

5.5

5.531

Has the product been a good partner in doing business?

**Cybersource**

8.3

8.316

**Worldpay**

6.7

6.717

Product Direction (% positive)

**Cybersource**

7.2

7.242

**Worldpay**

5.4

5.433

Features

Payment Processing[Hide 73 FeaturesShow 73 Features](javascript:void(0);)

10.0

7

2.8

9

Payment Processing

Encryption

10.0(won by 6.0)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

4.0

7

Credit Card Processing

Not enough data

4.3(won by default)

7

Mobile Payments

Not enough data

2.2(won by default)

6

Digital Wallet Integration

Not enough data

1.7(won by default)

5

Debit/Credit Card Processing

Not enough data

Not enough data

Online Payments

Not enough data

Not enough data

Partial Payments

Not enough data

Not enough data

In-Person Payments

Not enough data

Not enough data

Digital Wallet Payments

Not enough data

Not enough data

Administration

E-commerce Integration

10.0(won by 6.4)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

3.6

6

Reporting & Analytics

Not enough data

3.3(won by default)

6

Processing Fees

Not enough data

1.0(won by default)

7

POS Integration

Not enough data

4.7(won by default)

5

Omnichannel

Not enough data

1.7(won by default)

6

Levels 1 & 2

Not enough data

3.1(won by default)

6

Level 3

Not enough data

1.9(won by default)

6

Payment Gateway Integration

Not enough data

Not enough data

ACH Payment Processing

Not enough data

Not enough data

Cryptocurrency Processing

Not enough data

Not enough data

Payment Options

Multi-Currency

Not enough data

3.1(won by default)

6

Self Service Portal

Not enough data

2.6(won by default)

7

Security

POS Verification

Not enough data

2.6(won by default)

7

Platform

Accounting integration

Not enough data

2.3(won by default)

5

E-commerce Integration

Not enough data

2.2(won by default)

6

Additional Functionality

Data Synchronization

Not enough data

Not enough data

Transaction Monitoring

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Contactless NFC

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

PCI Compliance

Not enough data

Not enough data

Credit Card Management

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Recurring/Subscription Billing

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Mobile Card Reader

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Multiple Payment Options

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Payment Links

Not enough data

Not enough data

API

Not enough data

Not enough data

Payment Fraud Prevention

Not enough data

Not enough data

Payment Reconciliation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Payment Gateways[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

7.4

31

Payment Options

Coupons, Discounts, Promotions, and Gift Cards

Not enough data

6.7(won by default)

11

Recurring Billing

Not enough data

8.2(won by default)

18

Instant Payment

Not enough data

8.6(won by default)

20

Accepted Credit Cards and Debit Cards

Not enough data

8.7(won by default)

26

ACH Payments and eCheck Processing

Not enough data

8.0(won by default)

9

Split Payments

Not enough data

6.7(won by default)

10

Real-Time Payments

Not enough data

7.9(won by default)

8

Multi-Currency

Not enough data

3.1(won by default)

6

Self Service Portal

Not enough data

2.6(won by default)

7

Administration

Reporting/Dashboards

Not enough data

6.8(won by default)

24

User, Role, and Access Management

Not enough data

6.6(won by default)

20

Payout Time

Not enough data

7.4(won by default)

18

Manual Payment Entry

Not enough data

7.5(won by default)

17

Omnichannel

Not enough data

1.7(won by default)

6

Levels 1 & 2

Not enough data

3.1(won by default)

6

Level 3

Not enough data

1.9(won by default)

6

Dispute Resolution

Not enough data

Feature Not Available

Security

PCI Compliance

Not enough data

8.8(won by default)

10

Fraud Protection Tools

Not enough data

8.1(won by default)

18

Data Tokenization

Not enough data

7.9(won by default)

17

Two-Factor Authentication

Not enough data

7.1(won by default)

11

POS Verification

Not enough data

2.6(won by default)

7

Development

Customization (Fields, Objects, and Layouts)

Not enough data

5.6(won by default)

18

APIs

Not enough data

6.4(won by default)

19

Accounting Software Integration

Not enough data

6.5(won by default)

11

E-Commerce Software Integration

Not enough data

6.5(won by default)

16

Platform

Performance and Reliability

Not enough data

7.6(won by default)

22

Internationalization - Currency/Language

Not enough data

7.9(won by default)

15

Internationalization - Operating Country

Not enough data

7.9(won by default)

15

API / Integrations

Not enough data

6.5(won by default)

8

PCI Regulation Compliance

Not enough data

6.9(won by default)

8

Supplemental Technology

Not enough data

7.8(won by default)

6

Accounting integration

Not enough data

2.3(won by default)

5

E-commerce Integration

Not enough data

2.2(won by default)

6

Agentic AI - Payment Gateways

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Show 7 feature categories with incomplete data

Enterprise Payment[Hide 23 FeaturesShow 23 Features](javascript:void(0);)

Not enough data

Not enough data

Payment Methods

ACH

Not enough data

Not enough data

Credit and Debit

Not enough data

Not enough data

Wire Transfer

Not enough data

Not enough data

Payment Processing 

Batch Processing

Not enough data

Not enough data

Payments Scheduling

Not enough data

Not enough data

Automated Workflows

Not enough data

Not enough data

Self Service

Not enough data

Not enough data

Reconciliation

Not enough data

Not enough data

Settlements

Not enough data

Not enough data

Payment Tracking

Not enough data

Not enough data

Security and Compliance

PCI Compliant

Not enough data

Not enough data

P2PE

Not enough data

Not enough data

Fraud Management

Not enough data

Not enough data

SSL Encryption

Not enough data

Not enough data

SOX

Not enough data

Not enough data

SOC

Not enough data

Not enough data

Integration

Agnostic Integration

Not enough data

Not enough data

Reporting Consolidation

Not enough data

Not enough data

Plugins and APIs

Not enough data

Not enough data

Payment Types

AP Automation

Not enough data

Not enough data

E-Commerce

Not enough data

Not enough data

Retail

Not enough data

Not enough data

Agentic AI - Enterprise Payment

Adaptive Learning

Not enough data

Not enough data

Fraud Detection[Hide 47 FeaturesShow 47 Features](javascript:void(0);)

Not enough data

Not enough data

Detection

Payment Verification

Not enough data

Not enough data

Bot Mitigation

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Alerts

Not enough data

Not enough data

Analysis 

ID Analytics

Not enough data

Not enough data

Intelligence Reporting

Not enough data

Not enough data

Incident Reports

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Administration

Fraud Markers

Not enough data

Not enough data

Transaction Scoring

Not enough data

Not enough data

Blacklisting

Not enough data

Not enough data

Agentic AI - Fraud Detection

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Onboarding

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Consent Management

Not enough data

Not enough data

Customer Data Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

For Financial Institutions

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Blockchain Support

Not enough data

Not enough data

SDKs

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Geolocation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Case Management

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Lifecycle Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Address Validation

Not enough data

Not enough data

Biometrics

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Embedded Payments[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

Not enough data

Not enough data

Payments - Embedded Payments

Processing

Not enough data

Not enough data

Fraud Protection

Not enough data

Not enough data

Payment Methods

Not enough data

Not enough data

Personalization - Embedded Payments

Customer Onboarding

Not enough data

Not enough data

Checkout Customization

Not enough data

Not enough data

Localization

Not enough data

Not enough data

Merchant Portal

Not enough data

Not enough data

Setup - Embedded Payments

Payment Flows

Not enough data

Not enough data

APIs

Not enough data

Not enough data

Dispute Management

Not enough data

Not enough data

Analytics - Embedded Payments

Transactions

Not enough data

Not enough data

Reconciliation

Not enough data

Not enough data

Revenue

Not enough data

Not enough data

Agentic AI - Embedded Payments

Cross-system Integration

Not enough data

Not enough data

SAP Store[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - SAP Store

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Accounting & Finance[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Accounting & Finance

Autonomous Task Execution

Not enough data

Not enough data

Financial Fraud Prevention[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

Not enough data

Not enough data

Transaction Monitoring - Financial Fraud Prevention

Payment monitoring

Not enough data

Not enough data

Real-time risk monitoring

Not enough data

Not enough data

Threshold Management

Not enough data

Not enough data

Internal Fraud Monitoring

Not enough data

Not enough data

Activity Monitoring

Not enough data

Not enough data

Transaction Monitoring

Not enough data

Not enough data

Access Management

Not enough data

Not enough data

Case Management

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Identity & Authentication - Financial Fraud Prevention

Identity Verification

Not enough data

Not enough data

MFA

Not enough data

Not enough data

Data Verification

Not enough data

Not enough data

Behavioral & Analytics Detection - Financial Fraud Prevention

Behavioral Analytics

Not enough data

Not enough data

Bot Detection

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Anomaly Detection

Not enough data

Not enough data

Check Fraud Detection

Not enough data

Not enough data

Audit & Compliance - Financial Fraud Prevention

Audit Trail

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

Additional Functionality

Data Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Custom Fraud Rules

Not enough data

Not enough data

Real-time Alerts

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Financial Transaction Approval

Not enough data

Not enough data

Payment Fraud Prevention

Not enough data

Not enough data

Data Discovery

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Financial Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

For Banking

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

For Insurance Industry

Not enough data

Not enough data

PSD2 Compliant

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

E-commerce Fraud Protection[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Intelligence

Transaction Scoring

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Intelligence Reporting

Not enough data

Not enough data

ID Analytics

Not enough data

Not enough data

Detection

Fraud Detection

Not enough data

Not enough data

Alerts

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Response

Device Tracking

Not enough data

Not enough data

Fraud Markers

Not enough data

Not enough data

Blacklisting

Not enough data

Not enough data

Bot Mitigation

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Cybersource](https://images.g2crowd.com/uploads/product/hd_favicon/04056d590fc6849ca32950be731d6cce/cybersource.svg "Cybersource")](https://www.g2.com/products/cybersource/reviews)

Cybersource

Small-Business(50 or fewer emp.)

26.2%

Mid-Market(51-1000 emp.)

42.9%

Enterprise(\> 1000 emp.)

31.0%

[![Worldpay](https://images.g2crowd.com/uploads/product/hd_favicon/3ffcf09fa11afb5cd4df8cfca48a0fa5/worldpay.svg "Worldpay")](https://www.g2.com/products/worldpay/reviews)

Worldpay

Small-Business(50 or fewer emp.)

73.8%

Mid-Market(51-1000 emp.)

16.7%

Enterprise(\> 1000 emp.)

9.5%

Small-Business

(50 or fewer emp.)

26.2%

73.8%

Mid-Market

(51-1000 emp.)

42.9%

16.7%

Enterprise

(\> 1000 emp.)

31.0%

9.5%

Reviewers' Industry

[![Cybersource](https://images.g2crowd.com/uploads/product/hd_favicon/04056d590fc6849ca32950be731d6cce/cybersource.svg "Cybersource")](https://www.g2.com/products/cybersource/reviews)
Cybersource

Computer Software

11.4%

Retail

9.1%

Information Technology and Services

9.1%

Telecommunications

6.8%

Apparel & Fashion

6.8%

Other

56.8%

[![Worldpay](https://images.g2crowd.com/uploads/product/hd_favicon/3ffcf09fa11afb5cd4df8cfca48a0fa5/worldpay.svg "Worldpay")](https://www.g2.com/products/worldpay/reviews)
Worldpay

Computer Software

7.1%

Manufacturing

4.8%

Veterinary

4.8%

Information Technology and Services

4.8%

Automotive

4.8%

Other

73.8%

FAQs

## Cybersource vs Worldpay FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Cybersource vs Worldpay?

Cybersource stands out from Worldpay with significantly higher reviewer satisfaction across ratings, support, and ease of setup.

| [Cybersource](https://www.g2.com/products/cybersource/reviews) | [Worldpay](https://www.g2.com/products/worldpay/reviews) |
| --- | --- |
| 4.1/5 (47 reviews) | 2.9/5 (43 reviews) |
| Mid-Market | Small-Business |
| 7.1 | 6.3 |
| 8.4 | 5.3 |
| Automation | Payment Processing |

### How do the pricing models of Cybersource and Worldpay compare?

Cybersource is rated higher for value and pricing satisfaction than Worldpay, according to G2 reviewers.

- **Cybersource:** Reviewers highlight cost-effectiveness and satisfaction with pricing, with several noting lower costs compared to previous providers.
- **Worldpay:** Recent reviews cite excessive fees, hidden charges, and dissatisfaction with billing practices, with multiple reviewers switching due to high or unclear fees.
- **Switching-reason:** Many reviewers report leaving Worldpay for alternatives due to high fees and negative billing experiences.

### What are the best alternatives to Cybersource and Worldpay?

The top three alternatives to Cybersource and Worldpay are Stripe Payments, PayPal Payments, and Amazon Pay for Business.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Cybersource](https://www.g2.com/products/cybersource/reviews) | 4.1/5 (47 reviews) | Mid-Market | Reviewers highlight cost-effectiveness | Automation |
| [Worldpay](https://www.g2.com/products/worldpay/reviews) | 2.9/5 (43 reviews) | Small-Business | Recent reviews cite excessive fees | Payment Processing |
| [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) | 4.2/5 (458 reviews) | Small-Business | — | — |
| [PayPal Payments](https://www.g2.com/products/paypal/reviews) | 4.4/5 (2749 reviews) | Small-Business | — | — |
| [Amazon Pay for Business](https://www.g2.com/products/amazon-pay-for-business/reviews) | 4.5/5 (587 reviews) | Small-Business | — | — |

### Which Payment Processing features should I prioritize when comparing Cybersource and Worldpay?

Buyers comparing Cybersource and Worldpay should prioritize pricing satisfaction, quality of support, ease of setup, PCI compliance, and automation capabilities.

- **Pricing Satisfaction:** Cybersource scores higher on value sentiment, with reviewers citing cost-effectiveness, while Worldpay is frequently criticized for excessive fees.
- **Quality of Support:** Cybersource scores 8.4, Worldpay 5.3, indicating a substantial support experience gap.
- **Ease of Setup:** Cybersource scores 7.1, Worldpay 6.3, with reviewers noting smoother onboarding for Cybersource.
- **PCI Compliance:** Both products are cited for PCI compliance, but Cybersource is frequently mentioned for secure transaction handling and tokenization.
- **Automation:** Cybersource is highlighted for automation features, with reviewers noting efficiency improvements.

### What are the pros and cons of Cybersource vs Worldpay?

Cybersource's headline strength is automation and ease of use, while Worldpay's is payment processing breadth.

- **Cybersource strengths:** Automation (1 all-time mention), ease of use (1), efficiency (1), and efficiency improvement (1).
- **Cybersource trade-offs:** Some reviewers note lagging performance (1), outdated fraud review processes, and a non-intuitive interface.
- **Worldpay strengths:** Payment processing (2), ease of use (1), easy payments (1), features (1), and reliability (1).
- **Worldpay trade-offs:** Account blocking (3), billing issues (3), poor customer support (3), excessive fees (2), funds holding (2), high fees (2), poor feedback management (2), connection issues (1), expensive (1), fee increase (1), financial mismanagement (1), limited features (1), messaging issues (1), payment issues (1), and poor documentation (1).

### Is Cybersource or Worldpay better for small businesses?

Cybersource is a better fit for small businesses, with higher satisfaction scores and positive sentiment among small-business reviewers.

- **Cybersource:** While its largest segment is Mid-Market, small-business reviewers report positive experiences with ease of use and cost-effectiveness.
- **Worldpay:** Despite a Small-Business segment focus, recent small-business reviews cite negative experiences with fees, support, and account management.

### Which Payment Processing platform has better integrations?

Cybersource and Worldpay are rated at parity for integrations, with no recent reviewer-cited integration advantages for either product.

- **Cybersource:** No recent reviewer-cited integrations.
- **Worldpay:** No recent reviewer-cited integrations.

### How do Cybersource and Worldpay compare on customer support?

Cybersource outperforms Worldpay on Quality of Support by a margin of 3.1 points (8.4 vs 5.3).

- **Cybersource:** Reviewers consistently praise responsive and knowledgeable support, with multiple mentions of quick resolution and helpful account managers.
- **Worldpay:** Reviewers frequently report poor customer support, long wait times, unresolved issues, and negative experiences with billing and account management.

### Which is easier to implement, Cybersource or Worldpay?

Cybersource is rated higher for Ease of Setup than Worldpay, with a 0.8-point advantage (7.1 vs 6.3).

- **Cybersource:** Reviewers describe straightforward onboarding, clear documentation, and easy implementation for both technical and non-technical users.
- **Worldpay:** Reviewers report setup challenges, documentation gaps, and a more complex onboarding process, with some positive experiences but more frequent negative sentiment.

### Which product has better PCI Compliance?

PCI Compliance is the most frequently mentioned feature across both Cybersource and Worldpay reviews.

- **Cybersource:** Reviewers highlight secure transaction handling, tokenization, and PCI compliance as key benefits, with multiple mentions of PCI compliance in the context of hosted order pages and secure storage.
- **Worldpay:** Reviewers cite PCI compliance as a benefit, with positive sentiment around secure payment processing and third-party validation, but also note challenges in obtaining compliance documentation.

Alternatives

**Cybersource Alternatives**

 ![PayPal Payments](https://images.g2crowd.com/uploads/product/hd_favicon/6257a9c028b45bdc1f1ca9725d6e214c/paypal.png "PayPal Payments")

[
PayPal Payments
](/products/paypal/reviews)

 ![Stripe Payments](https://images.g2crowd.com/uploads/product/hd_favicon/3af79c77413d7e58d0322c1de5bfdb8e/stripe-stripe-payments.svg "Stripe Payments")

[
Stripe Payments
](/products/stripe-stripe-payments/reviews)

 ![Amazon Pay for Business](https://images.g2crowd.com/uploads/product/hd_favicon/1528900370/amazon-pay.jpg "Amazon Pay for Business")

[
Amazon Pay for Business
](/products/amazon-pay-for-business/reviews)

 ![Adyen Payments](https://images.g2crowd.com/uploads/product/hd_favicon/119fc41a96a94a828967144f60833c58/adyen-payments.svg "Adyen Payments")

[
Adyen Payments
](/products/adyen-payments/reviews)

**Worldpay Alternatives**

 ![Stripe Payments](https://images.g2crowd.com/uploads/product/hd_favicon/3af79c77413d7e58d0322c1de5bfdb8e/stripe-stripe-payments.svg "Stripe Payments")

[
Stripe Payments
](/products/stripe-stripe-payments/reviews)

 ![PayPal Payments](https://images.g2crowd.com/uploads/product/hd_favicon/6257a9c028b45bdc1f1ca9725d6e214c/paypal.png "PayPal Payments")

[
PayPal Payments
](/products/paypal/reviews)

 ![Adyen Payments](https://images.g2crowd.com/uploads/product/hd_favicon/119fc41a96a94a828967144f60833c58/adyen-payments.svg "Adyen Payments")

[
Adyen Payments
](/products/adyen-payments/reviews)

 ![Square Payments](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d438862d658becefe2b1df5de1374630/square-payments.jpg "Square Payments")

[
Square Payments
](/products/square-payments/reviews)

## Cybersource vs Worldpay

When assessing the two solutions, reviewers found Cybersource easier to use, set up, and administer. Reviewers also preferred doing business with Cybersource overall.

- Reviewers felt that Cybersource meets the needs of their business better than Worldpay.
- When comparing quality of ongoing product support, reviewers felt that Cybersource is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Cybersource over Worldpay.