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At a Glance
Cybersource
Cybersource
Star Rating
(45)4.2 out of 5
Market Segments
Mid-Market (42.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cybersource
PayPal Payments
PayPal Payments
Star Rating
(2,516)4.4 out of 5
Market Segments
Small-Business (64.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that PayPal excels in "Instant Payment" processing with a score of 9.0, making it a preferred choice for businesses that require immediate transaction confirmations. In contrast, Cybersource, while still strong at 8.9, does not match this level of immediacy.
  • Reviewers mention that Cybersource offers superior "E-commerce Integration" with a perfect score of 10.0, which is particularly beneficial for businesses heavily reliant on online sales. PayPal, while competent at 9.0, does not provide the same depth of integration options.
  • G2 users highlight that PayPal's "Ease of Setup" is rated at 8.4, making it user-friendly for small businesses looking to get started quickly. Cybersource, however, has a lower score of 7.3, indicating a more complex setup process that may require additional resources.
  • Reviewers mention that Cybersource shines in "Fraud Protection Tools," scoring 9.3, which is crucial for businesses concerned about security. PayPal's score of 8.6, while still good, suggests it may not offer the same level of protection against fraudulent transactions.
  • Users on G2 report that PayPal's "Customer Portal" feature is highly rated at 8.9, providing a seamless experience for end-users. In comparison, Cybersource does not have a specific mention of a customer portal, which may affect user satisfaction.
  • Reviewers say that PayPal's "Multi-Currency" support is rated at 8.7, making it a solid choice for businesses operating internationally. Cybersource also performs well in this area with a score of 8.7, but PayPal's broader recognition may give it an edge in user trust.
Pricing
Entry-Level Pricing
Cybersource
No pricing available
PayPal Payments
On Website - Basic
$0
per month
Browse all 3 pricing plans
Free Trial
Cybersource
No trial information available
PayPal Payments
No trial information available
Ratings
Meets Requirements
8.7
40
9.0
2,074
Ease of Use
8.4
40
9.0
2,100
Ease of Setup
7.3
16
8.8
564
Ease of Admin
7.9
17
8.4
321
Quality of Support
8.4
38
8.3
1,959
Has the product been a good partner in doing business?
8.3
16
8.1
318
Product Direction (% positive)
7.4
40
8.2
2,047
Features by Category
Not enough data
8.6
1,942
Payment Options
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
1568
Not enough data
9.2
1591
Not enough data
8.4
1162
Not enough data
8.4
1085
Not enough data
Feature Not Available
Not enough data
8.9
527
Not enough data
9.0
557
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
1487
Not enough data
8.5
1342
Not enough data
Feature Not Available
Not enough data
8.5
456
Not enough data
8.4
449
Not enough data
8.3
438
Security
Not enough data
8.6
625
Not enough data
Feature Not Available
Not enough data
8.6
1147
Not enough data
8.8
1329
Not enough data
8.6
452
Development
Not enough data
8.3
1265
Not enough data
Feature Not Available
Not enough data
8.4
1086
Not enough data
8.7
1184
Platform
Not enough data
8.9
1443
Not enough data
8.9
1326
Not enough data
8.8
1305
Not enough data
8.7
1060
Not enough data
8.6
1053
Not enough data
Feature Not Available
Not enough data
8.5
449
Not enough data
8.8
465
Agentic AI - Payment Gateways
Not enough data
8.6
47
Not enough data
8.2
46
Not enough data
8.3
46
Not enough data
Not enough data
Payment Methods
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Fraud Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Installment Payment and Buy Now Pay Later (BNPL)Hide 11 FeaturesShow 11 Features
Not enough data
8.6
184
Administration - Installment Payment and Buy Now Pay Later (BNPL)
Not enough data
8.9
162
Not enough data
8.9
156
Not enough data
8.7
162
Not enough data
8.5
150
Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)
Not enough data
8.8
163
Not enough data
8.8
163
Not enough data
8.8
149
Not enough data
8.7
153
Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features
Not enough data
8.4
15
Not enough data
8.2
15
Not enough data
8.3
15
10.0
5
8.7
626
Payment Processing
Not enough data
9.3
204
Not enough data
9.0
195
Not enough data
9.3
204
Not enough data
9.1
193
Administration
Not enough data
8.9
191
10.0
5
9.0
193
Not enough data
7.6
203
Not enough data
8.8
184
Not enough data
8.5
456
Not enough data
8.4
449
Not enough data
8.3
438
Payment Options
Not enough data
8.9
527
Not enough data
9.0
557
Security
Not enough data
8.6
452
Platform
Not enough data
8.5
449
Not enough data
8.8
465
Payments OrchestrationHide 16 FeaturesShow 16 Features
Not enough data
8.8
35
Architecture
Not enough data
8.6
30
Not enough data
8.7
31
Not enough data
8.9
31
Processing
Not enough data
9.0
31
Not enough data
8.9
31
Not enough data
8.8
31
Not enough data
9.0
31
Not enough data
9.1
31
Risk & Compliance
Not enough data
8.4
30
Not enough data
8.7
31
Not enough data
8.8
31
Analytics
Not enough data
8.8
31
Not enough data
8.8
31
Not enough data
8.2
31
Agentic AI - Payments Orchestration
Not enough data
9.1
22
Not enough data
9.1
23
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
E-commerce Fraud ProtectionHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cybersource
Cybersource
PayPal Payments
PayPal Payments
Cybersource and PayPal Payments are categorized as Payment Processing
Reviews
Reviewers' Company Size
Cybersource
Cybersource
Small-Business(50 or fewer emp.)
27.5%
Mid-Market(51-1000 emp.)
42.5%
Enterprise(> 1000 emp.)
30.0%
PayPal Payments
PayPal Payments
Small-Business(50 or fewer emp.)
64.1%
Mid-Market(51-1000 emp.)
23.6%
Enterprise(> 1000 emp.)
12.3%
Reviewers' Industry
Cybersource
Cybersource
Computer Software
11.9%
Retail
9.5%
Information Technology and Services
9.5%
Telecommunications
7.1%
Internet
7.1%
Other
54.8%
PayPal Payments
PayPal Payments
Marketing and Advertising
6.8%
Information Technology and Services
6.6%
Computer Software
6.6%
Retail
5.7%
Internet
3.9%
Other
70.4%
Alternatives
Cybersource
Cybersource Alternatives
Stripe Payments
Stripe Payments
Add Stripe Payments
Amazon Pay for Business
Amazon Pay for Business
Add Amazon Pay for Business
PayPal BrainTree
PayPal BrainTree
Add PayPal BrainTree
Signifyd
Signifyd
Add Signifyd
PayPal Payments
PayPal Payments Alternatives
Payoneer
Payoneer
Add Payoneer
GoCardless
GoCardless
Add GoCardless
BlueSnap
BlueSnap
Add BlueSnap
Square Payments
Square Payments
Add Square Payments
Discussions
Cybersource
Cybersource Discussions
Monty the Mongoose crying
Cybersource has no discussions with answers
PayPal Payments
PayPal Payments Discussions
Allow visa gift card
8 Comments
Anh Hòa H.
AH
I used to know about Visa card and virtual master card on paypal 2 years ago...Possibly good and also accept payments on main and data endRead more
PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension
7 Comments
Lucas K.
LK
It is possible to get money back, if they Took it from you. Check here: https://aupdamages.com Select your country and get Information on how to...Read more
how to add money to paypal
5 Comments
Ryan Z.
RZ
You must log in to your bank account and link it to PayPal after verifying it through stripe opt a OTP.Read more