Compare Cybersource and FreshBooks 
At a Glance
Market Segments
Mid-Market (43.9% of reviews)
Small-Business (86.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at $2.30 Per Month
Cybersource
Star Rating
(46)4.1 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CybersourceFreshBooks
Star Rating
(960)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2.30 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that FreshBooks excels in user satisfaction, boasting a significantly higher overall score compared to Cybersource. Users appreciate its intuitive design, which allows even those without accounting expertise to navigate the platform easily, making invoicing and expense management a breeze.
- According to verified reviews, FreshBooks shines in its ease of setup and administration, with users highlighting a quick onboarding process and a user-friendly dashboard that summarizes client statuses and pending payments. In contrast, Cybersource users mention challenges with setup, indicating a steeper learning curve.
- Users say that FreshBooks provides excellent customer support, which is frequently praised in reviews. Many users have noted how responsive and helpful the support team is, enhancing their overall experience. On the other hand, while Cybersource does offer support, some users feel it doesn't match the level of assistance provided by FreshBooks.
- Reviewers mention that FreshBooks is particularly well-suited for small businesses, with 86.7% of reviews coming from this segment. Users appreciate features like easy invoicing and time tracking, which are tailored to the needs of smaller operations. Cybersource, however, is more focused on mid-market clients, which may not align with the needs of smaller businesses.
- According to recent user feedback, FreshBooks simplifies the payment process, allowing users to manage time, projects, and invoices efficiently. Users have expressed satisfaction with how it streamlines getting paid. In contrast, Cybersource users appreciate its robust transaction monitoring capabilities, but some feel it lacks the simplicity that FreshBooks offers for everyday tasks.
- G2 reviewers highlight that while Cybersource excels in e-commerce integration, scoring a perfect 10.0, FreshBooks still provides adequate integration options for small businesses. Users have noted that FreshBooks meets their needs well, but those requiring extensive e-commerce features may find Cybersource more suitable.
Pricing
Entry-Level Pricing
Cybersource
No pricing availableFreshBooks
Lite
Starting at $2.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Free Trial
Cybersource
No trial information availableFreshBooks
Free Trial is available
Ratings
Meets Requirements
8.7
41
8.8
764
Ease of Use
8.3
41
9.1
862
Ease of Setup
7.2
17
9.2
465
Ease of Admin
7.9
17
9.2
336
Quality of Support
8.4
39
9.2
713
Has the product been a good partner in doing business?
8.3
16
9.2
331
Product Direction (% positive)
7.4
41
8.7
761
Features by Category
Expense Reports
Not enough data
8.6
106
Not enough data
8.0
100
Not enough data
7.6
99
Not enough data
8.1
98
Not enough data
7.1
80
Not enough data
7.2
87
Not enough data
7.9
90
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
6.8
79
Not enough data
6.5
76
Not enough data
6.1
71
Not enough data
6.5
72
Client Invoicing
Not enough data
9.0
136
Not enough data
8.4
119
Not enough data
8.2
124
Mobile
Not enough data
8.2
84
Not enough data
6.9
81
Not enough data
5.6
73
Platform
Not enough data
6.2
63
Not enough data
6.3
66
Administration
Not enough data
7.0
63
Administration
Not enough data
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Platform
Not enough data
8.3
128
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
General Ledger
Not enough data
8.1
233
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
8.1
224
|
Verified
Accounts Receivable
Not enough data
8.7
398
|
Verified
Not enough data
8.5
307
|
Verified
Not enough data
8.2
274
|
Verified
Accounts Payable
Not enough data
8.2
271
|
Verified
Not enough data
8.7
327
|
Verified
Not enough data
7.6
142
Other Functionality
Not enough data
7.1
125
Not enough data
Feature Not Available
Not enough data
7.5
156
|
Verified
Not enough data
7.0
128
Not enough data
7.2
132
Not enough data
7.5
143
Not enough data
7.6
154
Not enough data
8.6
315
|
Verified
Reporting & Analytics
Not enough data
8.7
361
|
Verified
Not enough data
8.1
200
Not enough data
7.6
191
|
Verified
Not enough data
8.8
386
|
Verified
Platform
Not enough data
7.9
164
Not enough data
7.6
150
Not enough data
8.4
287
|
Verified
Not enough data
7.4
137
Not enough data
9.1
379
|
Verified
Not enough data
8.3
153
Integration
Not enough data
8.2
270
|
Verified
Not enough data
8.0
194
|
Verified
Not enough data
7.6
216
Cash Flow
Not enough data
8.3
201
|
Verified
Not enough data
8.8
288
|
Verified
Not enough data
8.4
244
|
Verified
Budgeting & Forecasting
Not enough data
7.6
191
|
Verified
Not enough data
8.1
165
|
Verified
Not enough data
7.6
136
|
Verified
Not enough data
8.2
203
|
Verified
Revenue
Not enough data
8.4
227
|
Verified
Not enough data
7.8
169
|
Verified
Not enough data
8.0
163
Payroll
Not enough data
7.8
112
|
Verified
Not enough data
7.4
105
|
Verified
Not enough data
7.7
114
|
Verified
Not enough data
8.2
124
|
Verified
AI
Not enough data
7.6
38
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
7.0
38
Not enough data
7.3
45
Not enough data
7.6
39
Not enough data
7.0
42
Not enough data
7.4
37
Mobile Applications - Accounting
Not enough data
9.1
11
Not enough data
8.9
11
Not enough data
8.8
11
Not enough data
7.8
10
Not enough data
8.5
12
Not enough data
8.3
12
Agentic AI - Accounting
Not enough data
Not enough data
Employee Self Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Taxes
Not enough data
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Integration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Platform
Not enough data
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Payment Methods
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Fraud Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
10.0
5
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Administration
Not enough data
8.3
84
10.0
5
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Payment Options
Not enough data
7.3
64
Not enough data
8.4
75
Security
Not enough data
7.4
62
Platform
Not enough data
7.6
67
Not enough data
7.1
64
Bill Generation
Not enough data
8.4
143
Not enough data
8.6
146
Not enough data
8.3
134
Bill Processing
Not enough data
7.6
128
Not enough data
7.8
124
Not enough data
8.3
127
Integration
Not enough data
7.9
131
Not enough data
8.4
133
Not enough data
7.1
102
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Client Invoicing
Not enough data
9.0
136
Not enough data
8.4
119
Not enough data
8.2
124
Mobile Time Tracking
Not enough data
8.6
76
Administration
Not enough data
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Platform
Not enough data
8.3
128
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
Categories
Categories
Shared Categories
Cybersource and FreshBooks are categorized as Payment Processing
Unique Categories
Reviews
Reviewers' Company Size
Cybersource
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.6%
Retail
9.3%
Information Technology and Services
9.3%
Telecommunications
7.0%
Internet
7.0%
Other
55.8%
Marketing and Advertising
17.2%
Information Technology and Services
6.4%
Graphic Design
4.6%
Accounting
4.6%
Computer Software
4.1%
Other
63.1%
Alternatives
Discussions
Cybersource has no discussions with answers
Does FreshBooks support recurring billing?
3 Comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
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