Users report that eSentire excels in 24/7 support with a score of 9.5, highlighting the responsiveness and availability of their support team, while Cybereason Managed Detection and Response received a slightly lower score of 9.2, indicating that users feel eSentire provides a more reliable support experience.
Reviewers mention that eSentire's proactive threat hunting feature scored 9.3, which users appreciate for its effectiveness in identifying potential threats before they escalate. In contrast, Cybereason scored 9.4 in the same category, suggesting that while both are strong, Cybereason may offer a slightly more robust approach to threat detection.
G2 users highlight that eSentire's automated investigation feature scored 8.8, with many praising its efficiency in streamlining the investigation process. However, Cybereason's score of 8.3 indicates that users find its automated investigation capabilities less effective, suggesting room for improvement in this area.
Reviewers say that eSentire's customizable reports feature scored 8.6, with users appreciating the flexibility it offers in tailoring reports to specific needs. Conversely, Cybereason's score of 8.3 indicates that users feel its reporting capabilities are less adaptable, which may limit their ability to generate insights.
Users on G2 report that eSentire's rapid response time received a score of 9.3, with many noting that quick action on threats is a significant advantage. Cybereason's score of 8.9 suggests that while it is still effective, users may experience slightly slower response times compared to eSentire.
Reviewers mention that eSentire's overall ease of use scored 8.7, with many users finding the interface intuitive. In comparison, Cybereason scored higher at 9.3, indicating that users find it even easier to navigate and utilize, which could be a deciding factor for those prioritizing user experience.
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MDR (managed detection and response) is a method or service whereas a third party vendor installs a monitoring solution to detect any malicious code or...Read more
What is managed detection and response?
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Managed Detection and Response (MDR) Explained
When a threat actor targets your organization to gain access in your environment and deploy a crippling...Read more
How does eSentire work?
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Not all MDR is created equal. eSentire is the Authority in Managed Detection and Response, protecting the critical data and applications of 1200+...Read more
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