# Best Identity and Access Management (IAM) Software

  *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)*

   Identity and access management (IAM) software helps companies protect their systems from unauthorized access or misuse by only allowing authenticated, authorized users (typically employees, based on job roles) to access specific, protected company systems and data. IT administrators leverage the software to quickly provision, deprovision, and change user identities and the corresponding user access rights at scale.

IAM software authenticates users, provides access to systems and data based on company policies, tracks user activity, and provides reporting tools to ensure employees are in compliance with company policies and regulations. Many IAM solutions include single sign-on (SSO) and password manager features. For employees, once users authenticate by signing into their accounts or using other multi-factor authentication methods, they are granted limited access to company systems allowed by their user type to complete their typical job functions.

Additionally, many IAM products are now being integrated with generative artificial intelligence (AI) features. These AI features allow IAM products to automate routine tasks that can be cumbersome for IT and InfoSec teams while predicting identity-related misconfigurations and recommending various access controls.

IAM software differs from [privileged access management (PAM) software](https://www.g2.com/categories/privileged-access-management-pam). IAM software is used to authorize, authenticate, and grant specific access to everyday users, such as company employees. However, PAM software is used to provide administrative or superusers with granular access to business-critical assets and privileged credentials. IAM software also differs from [customer identity and access management (CIAM) software](https://www.g2.com/categories/customer-identity-and-access-management-ciam), which provides a company’s customers, as opposed to employees, with secured access to customer applications.

To qualify for inclusion in the Identity and Access Management (IAM) category, a product must:

- Provision and deprovision user identities
- Assign access based on individual role, group membership, and other factors
- Enforce user access rights based on permissions
- Verify user identity with authentication, which may include multi-factor authentication methods
- Integrate with directories that house employee data





## Best Identity and Access Management (IAM) Software At A Glance

- **Leader:** [Okta](https://www.g2.com/products/okta/reviews)
- **Highest Performer:** [Descope](https://www.g2.com/products/descope/reviews)
- **Easiest to Use:** [Okta](https://www.g2.com/products/okta/reviews)
- **Top Trending:** [Rippling IT](https://www.g2.com/products/rippling-it/reviews)
- **Best Free Software:** [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)


---

**Sponsored**

### SailPoint

SailPoint is the leader in identity security for the modern enterprise. Harnessing the power of AI and machine learning, SailPoint automates the management and control of access, delivering only the required access to the right identities and technology resources at the right time. Our sophisticated identity platform seamlessly integrates with existing systems and workflows, providing the singular view into all identities and their access. We meet customers where they are with an intelligent identity solution that matches the scale, velocity and environmental needs of the modern enterprise. SailPoint empowers the most complex enterprises worldwide to build a security foundation grounded in identity security.



[Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=257&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=4206&amp;secure%5Bresource_id%5D=257&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fidentity-and-access-management-iam&amp;secure%5Btoken%5D=551b7f22354c43ec5ffbc38a3ccaded19b352c0bfca59a4166ea41b192b0c2c0&amp;secure%5Burl%5D=https%3A%2F%2Fwww.sailpoint.com%2Fproducts&amp;secure%5Burl_type%5D=paid_promos)

---

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [Okta](https://www.g2.com/products/okta/reviews)
  Okta, Inc. is The World’s Identity Company™. We secure AI, machine, and human identity so everyone is free to safely use any technology. Our customer and workforce solutions empower businesses and developers to protect their AI agents, users, employees, and partners while driving security, efficiencies, and innovation. Learn why the world’s leading brands trust Okta for authentication, authorization, and more at okta.com.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1,172

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Tracking:** 9.1/10 (Category avg: 8.6/10)
- **User provisioning:** 9.3/10 (Category avg: 9.1/10)
- **On-premises solution:** 9.1/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Okta](https://www.g2.com/sellers/okta)
- **Company Website:** https://okta.com
- **Year Founded:** 2009
- **HQ Location:** San Francisco, California
- **Twitter:** @okta (42,664 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/926041/ (7,230 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Account Executive
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 50% Mid-Market, 39% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (207 reviews)
- Security (158 reviews)
- Authentication Security (153 reviews)
- Single Sign-On (143 reviews)
- Easy Access (140 reviews)

**Cons:**

- Authentication Issues (77 reviews)
- Login Issues (64 reviews)
- Expensive (46 reviews)
- Complex Setup (44 reviews)
- Frequent Authentication (39 reviews)

  ### 2. [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 3,804

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Tracking:** 8.4/10 (Category avg: 8.6/10)
- **User provisioning:** 9.0/10 (Category avg: 9.1/10)
- **On-premises solution:** 8.2/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [JumpCloud Inc.](https://www.g2.com/sellers/jumpcloud-inc)
- **Company Website:** https://jumpcloud.com/
- **Year Founded:** 2012
- **HQ Location:** Louisville, CO
- **Twitter:** @JumpCloud (36,375 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/jumpcloud/ (959 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, System Administrator
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 53% Mid-Market, 36% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (881 reviews)
- Device Management (664 reviews)
- Security (519 reviews)
- Integrations (482 reviews)
- Features (431 reviews)

**Cons:**

- Missing Features (382 reviews)
- Improvement Needed (301 reviews)
- Limited Features (235 reviews)
- Limitations (177 reviews)
- Learning Curve (156 reviews)

  ### 3. [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID, you get: • Secure adaptive access with multi-factor authentication and Conditional Access policies • Seamless user experience with single sign-on, passwordless and user portal • Unified identity management that connect all internal and external users to all apps and devices. • Simplified Identity Governance with provisioning, access packages, and access reviews. Microsoft Entra is our new product family that encompasses all of Microsoft’s identity and access capabilities. The Entra family includes Microsoft Entra ID, as well as two new product categories: Cloud Infrastructure Entitlement Management (CIEM) and decentralized identity. The products in the Entra family will help provide secure access to everything for everyone, by providing identity and access management, cloud infrastructure entitlement management, and identity verification.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 861

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Tracking:** 8.8/10 (Category avg: 8.6/10)
- **User provisioning:** 9.0/10 (Category avg: 9.1/10)
- **On-premises solution:** 8.6/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft (13,090,464 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (227,697 employees on LinkedIn®)
- **Ownership:** MSFT

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, System Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 39% Mid-Market, 36% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (129 reviews)
- Security (122 reviews)
- Single Sign-On (90 reviews)
- Identity Management (89 reviews)
- Integrations (80 reviews)

**Cons:**

- Complexity (56 reviews)
- Expensive (53 reviews)
- Complex Administration (42 reviews)
- Difficult Learning (38 reviews)
- Complex Setup (37 reviews)

  ### 4. [AWS Identity and Access Management (IAM)](https://www.g2.com/products/aws-identity-and-access-management-iam/reviews)
  AWS Identity and Access Management (IAM) is a web service that enables you to securely control access to AWS services and resources. It allows you to manage permissions, ensuring that only authenticated and authorized users can access specific resources. IAM provides the infrastructure necessary to control authentication and authorization for your AWS accounts. Key Features and Functionality: - Centralized Access Control: Manage all users and their permissions from a single place, allowing for streamlined administration of access rights. - Granular Permissions: Define precise permissions for users, specifying which actions they can perform on which resources, facilitating the principle of least privilege. - Identity Federation: Allow users who already have passwords elsewhere—for example, in your corporate network or with an internet identity provider—to access your AWS account. - Multi-Factor Authentication (MFA): Enhance security by requiring users to provide additional verification beyond just a password, such as a code from a configured device. - Temporary Security Credentials: Grant temporary security credentials for workloads that access your AWS resources using IAM, reducing the risk associated with long-term credentials. Primary Value and Problem Solved: IAM addresses the critical need for secure and efficient access management within AWS environments. By providing centralized control over user identities and permissions, IAM helps organizations enforce security policies, comply with regulatory requirements, and minimize the risk of unauthorized access. It enables the implementation of fine-grained access controls, ensuring that users and applications have only the permissions necessary to perform their tasks, thereby enhancing overall security posture.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 148

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Tracking:** 8.4/10 (Category avg: 8.6/10)
- **User provisioning:** 9.1/10 (Category avg: 9.1/10)
- **On-premises solution:** 8.4/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud (2,220,862 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (156,424 employees on LinkedIn®)
- **Ownership:** NASDAQ: AMZN

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Software Developer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 33% Mid-Market, 32% Enterprise


#### Pros & Cons

**Pros:**

- Security (31 reviews)
- Ease of Use (23 reviews)
- Access Control (22 reviews)
- Intuitive (21 reviews)
- Easy Management (20 reviews)

**Cons:**

- Complexity (22 reviews)
- Difficult Learning (21 reviews)
- Learning Curve (12 reviews)
- Error Handling (7 reviews)
- Lack of Information (6 reviews)

  ### 5. [Google Cloud Identity &amp; Access Management (IAM)](https://www.g2.com/products/google-cloud-identity-access-management-iam/reviews)
  Fine-grained access control and visibility for centrally managing cloud resources.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 57

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)
- **Tracking:** 8.7/10 (Category avg: 8.6/10)
- **User provisioning:** 9.1/10 (Category avg: 9.1/10)
- **On-premises solution:** 7.7/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google (31,840,340 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (336,169 employees on LinkedIn®)
- **Ownership:** NASDAQ:GOOG

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 43% Small-Business, 25% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (20 reviews)
- Security (16 reviews)
- Accessibility (12 reviews)
- Intuitive (12 reviews)
- Access Control (11 reviews)

**Cons:**

- Difficult Learning (10 reviews)
- Complexity (9 reviews)
- Complex Usage (7 reviews)
- Access Permissions (6 reviews)
- Access Control (5 reviews)

  ### 6. [Rippling IT](https://www.g2.com/products/rippling-it/reviews)
  Transform your organization’s IT operations with Rippling’s unified platform for identity, device, access, and security management. Centralize every IT workflow, from provisioning apps and laptops to enforcing security policies, in a single dashboard. Seamlessly manage the entire employee lifecycle, automatically granting and revoking app access, configuring devices, and maintaining least-privilege controls. Enforce compliance with real-time monitoring, automated patching, and integrated endpoint protection. Streamline offboarding with instant lockouts and secure device recovery. Gain full visibility across hardware, software, and user risk without the complexity of multiple tools. Rippling helps your business cut costs, eliminate manual work, and strengthen security, so your team can move faster. Experience the power of unified IT management with Rippling today.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 1,006

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Tracking:** 9.2/10 (Category avg: 8.6/10)
- **User provisioning:** 9.4/10 (Category avg: 9.1/10)
- **On-premises solution:** 9.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Rippling](https://www.g2.com/sellers/rippling)
- **Company Website:** https://www.rippling.com
- **Year Founded:** 2016
- **HQ Location:** San Francisco, CA
- **Twitter:** @Rippling (12,054 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/17988315/ (6,941 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, CEO
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 60% Mid-Market, 27% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (670 reviews)
- Intuitive (467 reviews)
- Simple (413 reviews)
- Easy Access (374 reviews)
- User Interface (361 reviews)

**Cons:**

- Missing Features (165 reviews)
- Limited Features (112 reviews)
- Improvement Needed (89 reviews)
- Learning Curve (75 reviews)
- Poor Customer Support (73 reviews)

  ### 7. [AWS Vertrified Access](https://www.g2.com/products/aws-vertrified-access/reviews)
  AWS Verified Access is a service that enables secure, VPN-less access to corporate applications and resources by implementing fine-grained access policies based on user identity and device security status. It continuously evaluates each access request, ensuring that users meet specified security requirements before granting access. This approach enhances security by reducing the risks associated with remote connectivity and simplifies policy management through centralized control. Key Features and Functionality: - Fine-Grained Access Policies: Define detailed access controls based on user identity and device security posture, ensuring that only authorized users with compliant devices can access specific applications. - Continuous Evaluation: Assess each access request in real-time, dynamically adjusting permissions to maintain security standards. - Integration with Identity Providers: Seamlessly integrate with AWS IAM Identity Center and third-party identity providers using SAML or OpenID Connect protocols for user authentication. - Device Posture Assessment: Incorporate device security state into access decisions by integrating with third-party device management services. - Simplified Policy Management: Group applications with similar security requirements and manage access policies from a single interface, streamlining administrative tasks. - Comprehensive Logging: Log all access attempts to facilitate quick responses to security incidents and support audit requirements. - Support for Various Applications: Provide secure access to both HTTP(S) applications and non-HTTP(S) applications, such as databases and EC2 instances, over protocols like SSH, TCP, and RDP. Primary Value and Problem Solved: AWS Verified Access addresses the challenge of securely connecting remote users to corporate applications without relying on traditional VPNs. By implementing zero trust principles, it ensures that access is granted only when users meet specific security criteria, thereby enhancing the organization&#39;s security posture. The service simplifies security operations by centralizing policy management and provides a streamlined user experience through secure, direct access to applications. Additionally, its comprehensive logging capabilities offer enhanced observability, enabling organizations to quickly identify and resolve security and connectivity incidents.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 38

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Tracking:** 9.2/10 (Category avg: 8.6/10)
- **User provisioning:** 9.3/10 (Category avg: 9.1/10)
- **On-premises solution:** 9.4/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud (2,220,862 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (156,424 employees on LinkedIn®)
- **Ownership:** NASDAQ: AMZN

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 51% Mid-Market, 28% Small-Business


#### Pros & Cons

**Pros:**

- Security (14 reviews)
- Reliability (9 reviews)
- Intuitive (8 reviews)
- Access Control (7 reviews)
- Integrations (7 reviews)

**Cons:**

- Difficult Learning (10 reviews)
- Complexity (7 reviews)
- Lack of Information (6 reviews)
- Learning Curve (6 reviews)
- Expensive (5 reviews)

  ### 8. [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews)
  Duo stops identity-based threats and boosts workforce productivity. Our Continuous Identity Security solution provides the best access management experience across users, devices, and applications while incorporating identity visibility and context from multiple identity sources.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 484

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Tracking:** 9.1/10 (Category avg: 8.6/10)
- **User provisioning:** 9.6/10 (Category avg: 9.1/10)
- **On-premises solution:** 8.7/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Company Website:** https://www.cisco.com
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco (720,884 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,742 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Network Administrator
  - **Top Industries:** Information Technology and Services, Higher Education
  - **Company Size:** 41% Enterprise, 37% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (71 reviews)
- Security (67 reviews)
- Authentication (46 reviews)
- Easy Access (46 reviews)
- Authentication Ease (40 reviews)

**Cons:**

- Authentication Issues (24 reviews)
- Login Issues (16 reviews)
- Complexity (15 reviews)
- Notification Issues (15 reviews)
- Delay Issues (14 reviews)

  ### 9. [IBM Verify CIAM](https://www.g2.com/products/ibm-verify-ciam/reviews)
  A centralized solution for managing customer and workforce identity and access including capabilities such as single-sign-on, multifactor authentication, adaptive AI-based access, passwordless access, and lifecycle and consent management. IBM Verify is a single-stack cloud-based, on premises, or hybrid-cloud solution for all identity and access needs listed above. Other advantages it presents are a way to integrate with legacy access and CRM applications, reverse proxies to help increase performance, reliability, and security, and a way to migrate from on-premises to cloud, not only from an application standpoint, but also in unifying directories. IBM Verify is available on AWS Marketplace. If data residency is a top concern, when combined with AWS, the vendor states that IBM Verify has the broadest tenancy, and can be delivered using a rapid deployment model that has already been put to the test in several critical situations. IBM further states they continue to invest in achieving and maintaining all the pertinent certifications such as SOC 2, ISO 27001, and PCI DSS, plus full FedRAMP authorization. IBM Verify is not just a solution IBM provides to clients for identity and access, but it is used it to establish a zero-trust posture for over 25 million of the company&#39;s own internal and external end-users, supporting 5,000 applications, more than 600 federated client companies and their workforces, and over 150,000 authorization groups, plus Mac, iOS, Android, Windows, Linux, and Z (mainframe) operating systems, which they state includes one of the world’s largest Apple deployments, and one of the largest Linux deployments.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 171

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10)
- **Tracking:** 8.6/10 (Category avg: 8.6/10)
- **User provisioning:** 8.5/10 (Category avg: 9.1/10)
- **On-premises solution:** 8.4/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** https://www.ibm.com/us-en
- **Year Founded:** 1911
- **HQ Location:** Armonk, NY
- **Twitter:** @IBM (708,000 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (324,553 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 53% Enterprise, 40% Mid-Market


#### Pros & Cons

**Pros:**

- Security (61 reviews)
- Ease of Use (48 reviews)
- Authentication (38 reviews)
- Features (29 reviews)
- MFA Authentication (29 reviews)

**Cons:**

- Complex Setup (38 reviews)
- Complexity (35 reviews)
- Difficult Learning (33 reviews)
- Difficult Setup (31 reviews)
- Complex Administration (30 reviews)

  ### 10. [Oracle Identity Cloud Service](https://www.g2.com/products/oracle-identity-cloud-service/reviews)
  Oracle Identity Cloud Service (IDCS) is a comprehensive Identity-as-a-Service (IDaaS) platform that delivers core identity and access management capabilities through a multi-tenant cloud infrastructure. It enables organizations to manage user access and entitlements across both cloud and on-premises applications, ensuring secure and seamless access for employees, partners, and customers from any device and location. Key Features and Functionality: - Single Sign-On (SSO): Provides users with a unified authentication experience across various applications, reducing the need for multiple passwords and enhancing security. - Identity Governance: Offers tools for managing user identities, roles, and access privileges, ensuring compliance with organizational policies and regulatory requirements. - Adaptive Authentication: Utilizes context-aware intelligence to enforce strong multifactor authentication (MFA), adjusting security measures based on user behavior, device, and location. - Integration with Existing Directories: Seamlessly connects with on-premises directories and identity management systems, facilitating a hybrid IT environment. - Open Standards Support: Built on open standards such as OpenID Connect, OAuth 2.0, SAML, and SCIM, ensuring compatibility and ease of integration with various applications and services. - Self-Service Capabilities: Empowers users with self-service options to manage their profiles, reset passwords, and configure account recovery settings, reducing administrative overhead. Primary Value and Solutions Provided: IDCS addresses the challenges of managing identities and access in complex, hybrid IT environments by offering a scalable and flexible solution that enhances security, simplifies user access, and ensures compliance. By centralizing identity management, organizations can reduce operational costs, improve user productivity, and mitigate security risks associated with unauthorized access. The platform&#39;s support for open standards and integration capabilities allows businesses to adopt a zero trust security model, ensuring that only authenticated and authorized users can access critical resources, regardless of their location or device.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 28

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.2/10)
- **Tracking:** 8.2/10 (Category avg: 8.6/10)
- **User provisioning:** 8.9/10 (Category avg: 9.1/10)
- **On-premises solution:** 8.8/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle (826,383 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1028/ (199,301 employees on LinkedIn®)
- **Ownership:** NYSE:ORCL

**Reviewer Demographics:**
  - **Top Industries:** Automotive
  - **Company Size:** 47% Mid-Market, 37% Enterprise


#### Pros & Cons

**Pros:**

- Security (2 reviews)
- Single Sign-On (2 reviews)
- SSO (Single Sign-On) (2 reviews)
- Access Control (1 reviews)
- Ease of Use (1 reviews)

**Cons:**

- Difficult Learning (2 reviews)
- Implementation Difficulty (1 reviews)
- Integration Issues (1 reviews)
- Lack of Expertise (1 reviews)
- Learning Curve (1 reviews)

  ### 11. [1Password](https://www.g2.com/products/1password/reviews)
  The Most Used Enterprise Password Manager, trusted by over 180,00 businesses, 1Password helps improve security, visibility and control over how their passwords and company data are protected. Secure every sign-in by integrating 1Password with your existing IAM infrastructure. Enforce strong, integrated security policies at scale, be proactive about cybersecurity threats to reduce risk, and quickly and easily generate detailed reports on password security posture.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 1,719

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Tracking:** 9.3/10 (Category avg: 8.6/10)
- **User provisioning:** 9.2/10 (Category avg: 9.1/10)
- **On-premises solution:** 9.1/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [1Password](https://www.g2.com/sellers/1password)
- **Company Website:** https://1password.com/
- **Year Founded:** 2005
- **HQ Location:** Ontario
- **Twitter:** @1Password (139,537 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1password/ (2,911 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, CEO
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 55% Small-Business, 32% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (333 reviews)
- Security (271 reviews)
- Password Management (182 reviews)
- Intuitive (144 reviews)
- Easy Access (134 reviews)

**Cons:**

- Password Management (95 reviews)
- Expensive (91 reviews)
- Login Issues (69 reviews)
- Autofill Issues (64 reviews)
- Cost (60 reviews)

  ### 12. [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  Salesforce Platform is the leading low-code development platform that empowers your team to build and extend your Customer 360 with AI, automation, and data. With the Salesforce Platform, you can execute on your Customer 360 vision, securely, and keep your customer at the center of everything you do. Access a harmonized, unified view of your customers, automate manual, inefficient processes to drive productivity, and empower your employees to deliver a seamless, connected customer experience. Accelerate your Salesforce development, increase developer efficiency, and save on IT costs with the Salesforce platform.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 3,768

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)
- **Tracking:** 8.8/10 (Category avg: 8.6/10)
- **User provisioning:** 8.7/10 (Category avg: 9.1/10)
- **On-premises solution:** 8.7/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** https://www.salesforce.com/
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce (580,768 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (88,363 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Salesforce Developer, Account Executive
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 45% Mid-Market, 34% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (1639 reviews)
- Features (799 reviews)
- Customization (674 reviews)
- Customizability (670 reviews)
- Customization Options (630 reviews)

**Cons:**

- Learning Curve (574 reviews)
- Complexity (539 reviews)
- Expensive (485 reviews)
- Difficult Learning (413 reviews)
- Missing Features (412 reviews)

  ### 13. [NordPass Business](https://www.g2.com/products/nordpass-business/reviews)
  Trusted by more than 9,000 businesses worldwide, NordPass is a password management tool that upholds the finest privacy and security standards for businesses. Unlock the ease of cybersecurity and bring peace to your team&#39;s digital world. Its intuitive interface ensures seamless adoption for your teams. Optimize daily operations by enabling straightforward account access, secure password sharing, and setting company-wide password policies. Encrypted with the industry-leading XChaCha20 algorithm, NordPass allows companies to manage and monitor access to the company&#39;s resources and prevent unwanted credential exposure. In case of an issue, best-in-class 24/7 tech support is always available, with no hidden costs. \_\_\_\_\_\_\_\_\_\_\_\_\_ Start your NordPass Business Free Trial The 14-day free trial gives you full access to all NordPass features. No credit card required. https://nordpass.com/business-free-trial/


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 638

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Tracking:** 8.3/10 (Category avg: 8.6/10)
- **User provisioning:** 8.5/10 (Category avg: 9.1/10)
- **On-premises solution:** 7.8/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Nord Security](https://www.g2.com/sellers/nord-security)
- **Company Website:** https://nordsecurity.com/
- **Year Founded:** 2012
- **HQ Location:** Global
- **Twitter:** @NordPass (9,474 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/nordsecurity/ (1,883 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, CTO
  - **Top Industries:** Information Technology and Services, Marketing and Advertising
  - **Company Size:** 72% Small-Business, 25% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (198 reviews)
- Security (158 reviews)
- Password Management (131 reviews)
- Intuitive (121 reviews)
- Sharing Ease (118 reviews)

**Cons:**

- Password Management (92 reviews)
- Password Issues (68 reviews)
- Login Issues (55 reviews)
- Autofill Issues (50 reviews)
- Browser Extension Issues (44 reviews)

  ### 14. [Auth0](https://www.g2.com/products/auth0/reviews)
  Auth0 takes a modern approach to Identity, providing secure access to any application, for any user. Safeguarding billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation. Auth0 is part of Okta, The World’s Identity Company™. Auth0 lets you quickly integrate authentication and authorization for web, mobile, and legacy applications, with new Fine Grained Authorization (FGA) that goes beyond role-based access control. Authenticate users across all applications with a customized, secure, and standards-based single login. Universal Login connects users to a central authorization server. Credentials aren’t transferred across sources, which boosts security and protects against phishing and credential stuffing attacks. OAuth 2.0 recommends that only external user agents (like the browser) be used by native applications for authentication flows. Auth0’s Universal Login achieves this while also enabling SSO.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 247

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10)
- **Tracking:** 9.1/10 (Category avg: 8.6/10)
- **User provisioning:** 8.9/10 (Category avg: 9.1/10)
- **On-premises solution:** 8.8/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Okta](https://www.g2.com/sellers/okta)
- **Company Website:** https://okta.com
- **Year Founded:** 2009
- **HQ Location:** San Francisco, California
- **Twitter:** @okta (42,664 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/926041/ (7,230 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Software Developer
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 48% Small-Business, 30% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (54 reviews)
- Security (47 reviews)
- Authentication (39 reviews)
- Integrations (34 reviews)
- Easy Integrations (33 reviews)

**Cons:**

- Expensive (27 reviews)
- Cost (20 reviews)
- Expensive Pricing (17 reviews)
- Difficult Learning (15 reviews)
- Complexity (12 reviews)

  ### 15. [Google Cloud Identity](https://www.g2.com/products/google-cloud-identity/reviews)
  A unified identity, access, app, and device management (IAM/EMM) platform that helps IT and security teams maximize end-user efficiency, protect company data, and transition to a digital workspace.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 32

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.2/10)
- **Tracking:** 6.7/10 (Category avg: 8.6/10)
- **User provisioning:** 9.7/10 (Category avg: 9.1/10)
- **On-premises solution:** 10.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google (31,840,340 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (336,169 employees on LinkedIn®)
- **Ownership:** NASDAQ:GOOG

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 52% Mid-Market, 27% Small-Business


#### Pros & Cons

**Pros:**

- Security (11 reviews)
- Integrations (10 reviews)
- Ease of Use (9 reviews)
- Easy Management (8 reviews)
- SSO (Single Sign-On) (8 reviews)

**Cons:**

- Difficult Learning (7 reviews)
- Complexity (4 reviews)
- Learning Curve (4 reviews)
- Limited Features (4 reviews)
- Expensive (3 reviews)

  ### 16. [SailPoint](https://www.g2.com/products/sailpoint/reviews)
  SailPoint is the leader in identity security for the modern enterprise. Harnessing the power of AI and machine learning, SailPoint automates the management and control of access, delivering only the required access to the right identities and technology resources at the right time. Our sophisticated identity platform seamlessly integrates with existing systems and workflows, providing the singular view into all identities and their access. We meet customers where they are with an intelligent identity solution that matches the scale, velocity and environmental needs of the modern enterprise. SailPoint empowers the most complex enterprises worldwide to build a security foundation grounded in identity security.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 164

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)
- **Tracking:** 7.2/10 (Category avg: 8.6/10)
- **User provisioning:** 8.8/10 (Category avg: 9.1/10)
- **On-premises solution:** 8.6/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [SailPoint](https://www.g2.com/sellers/sailpoint)
- **Company Website:** https://www.sailpoint.com
- **Year Founded:** 2004
- **HQ Location:** Austin, TX
- **Twitter:** @SailPoint (15,031 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/47456/ (3,441 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer
  - **Top Industries:** Financial Services, Information Technology and Services
  - **Company Size:** 75% Enterprise, 18% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (36 reviews)
- Features (30 reviews)
- Security (24 reviews)
- Identity Management (21 reviews)
- Integrations (21 reviews)

**Cons:**

- Improvement Needed (17 reviews)
- Poor Customer Support (16 reviews)
- Missing Features (14 reviews)
- Expensive (12 reviews)
- Difficult Learning (11 reviews)

  ### 17. [Descope](https://www.g2.com/products/descope/reviews)
  Descope is a drag &amp; drop customer authentication and identity management platform. Our no / low code CIAM solution helps organizations easily create and customize their entire user journey using visual workflows – from authentication and authorization to MFA and federated SSO. Hundreds of customers including GoFundMe, Navan, You.com, and Branch use Descope to reduce user friction, prevent account takeover, and get a unified view of their customer journey. Descope was named a Momentum Leader in the G2 Fall Reports for the CIAM and Passwordless categories. Descope also provides a connector ecosystem with dozens of third-party services for use cases such as identity verification, fraud prevention, risk-based authentication, and identity orchestration. Descope is built on a scalable multi-tenant architecture with high availability that can support advanced enterprise requirements. Founded in 2022, Descope is backed by Lightspeed and Notable Capital (previously GGV Capital) and is a member of the FIDO Alliance.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 83

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)
- **Tracking:** 9.5/10 (Category avg: 8.6/10)
- **User provisioning:** 9.8/10 (Category avg: 9.1/10)
- **On-premises solution:** 10.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Descope](https://www.g2.com/sellers/descope)
- **Company Website:** https://www.descope.com/
- **Year Founded:** 2022
- **HQ Location:** Los Altos, California
- **Twitter:** @descopeinc (607 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/descope/ (100 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CTO
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 83% Small-Business, 16% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (19 reviews)
- Customer Support (17 reviews)
- Authentication (15 reviews)
- Implementation Ease (14 reviews)
- Easy Setup (13 reviews)

**Cons:**

- Complex Setup (6 reviews)
- Difficult Learning (5 reviews)
- Outdated Documentation (4 reviews)
- Complexity (3 reviews)
- Difficult Learning Process (3 reviews)

  ### 18. [Ping Identity](https://www.g2.com/products/ping-identity/reviews)
  Ping Identity delivers intelligent identity solutions for the enterprise. We enable companies to achieve Zero Trust identity-defined security and more personalized, streamlined user experiences. The PingOne Cloud Platform provides customers, workforce, and partners with access to cloud, mobile, SaaS, and on-premises applications across the hybrid enterprise. Over half of the Fortune 100 choose us for our identity expertise, open standards, and partnerships with companies including Microsoft and Amazon. We provide flexible identity solutions that accelerate digital business initiatives, delight customers and secure the enterprise. For more information, please visit www.pingidentity.com.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 105

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)
- **Tracking:** 8.3/10 (Category avg: 8.6/10)
- **User provisioning:** 7.5/10 (Category avg: 9.1/10)
- **On-premises solution:** 9.1/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Ping Identity](https://www.g2.com/sellers/ping-identity)
- **Company Website:** https://www.PingIdentity.com
- **Year Founded:** 2002
- **HQ Location:** Denver, CO
- **Twitter:** @pingidentity (42,063 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/21870/ (2,319 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 68% Enterprise, 24% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Management (1 reviews)
- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- Identity Management (1 reviews)
- Integrations (1 reviews)

**Cons:**

- Authentication Issues (1 reviews)
- Complex Administration (1 reviews)
- Complex Setup (1 reviews)
- Confusing Interface (1 reviews)
- Confusing Options (1 reviews)

  ### 19. [FusionAuth](https://www.g2.com/products/fusionauth/reviews)
  FusionAuth is a customer identity and access management (CIAM) platform specifically engineered to address the challenges of security, scalability, and developer efficiency. This solution is designed for organizations seeking to enhance their identity management processes while ensuring compliance with stringent regulatory standards such as GDPR and SOC2. By offering a flexible deployment model, FusionAuth allows users to maintain control over their data residency, whether in the cloud, on-premises, or in hybrid environments. Targeted towards developers and organizations that require robust identity solutions, FusionAuth is particularly beneficial for businesses experiencing rapid growth or those that need to streamline their authentication processes. Its API-first architecture enables organizations to embed identity management directly into their existing workflows, reducing the operational burden associated with traditional identity providers. This capability is especially valuable for companies that wish to eliminate the complexities and costs associated with maintaining homegrown authentication systems. Key features of FusionAuth include its flexible deployment options, which empower organizations to choose how and where they host their identity management solution. This flexibility is complemented by an API-driven architecture, where every feature is accessible through APIs, allowing for seamless integration and management of identity as part of the overall infrastructure. This approach not only enhances developer velocity but also ensures that organizations can adapt their identity solutions to meet evolving business needs without being locked into a single vendor&#39;s cloud. Additionally, FusionAuth offers predictable pricing models that help organizations avoid unexpected costs commonly associated with monthly active user (MAU) surges. This transparency in pricing is a significant advantage for businesses looking to scale without incurring excessive expenses. The platform has demonstrated its effectiveness across various industries, with notable success stories highlighting its ability to handle massive traffic surges, reduce operational bottlenecks, and lower engineering burdens. For instance, Bilt leveraged FusionAuth to manage high traffic volumes while ensuring compliance with data residency requirements. Similarly, Vatix transitioned from a cumbersome homegrown system to FusionAuth, enabling their Customer Success team to onboard clients quickly and efficiently. UrbanSitter&#39;s implementation of FusionAuth significantly reduced their authentication development time, allowing them to focus on core product innovation. These examples illustrate how FusionAuth not only enhances security and compliance but also drives operational efficiency and cost savings for organizations across diverse sectors.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 135

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Tracking:** 8.4/10 (Category avg: 8.6/10)
- **User provisioning:** 8.6/10 (Category avg: 9.1/10)
- **On-premises solution:** 8.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [FusionAuth](https://www.g2.com/sellers/fusionauth)
- **Company Website:** https://fusionauth.io
- **Year Founded:** 2009
- **HQ Location:** Broomfield, US
- **Twitter:** @FusionAuth (1,964 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/11861048/ (63 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, CTO
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 46% Small-Business, 45% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (49 reviews)
- Integrations (40 reviews)
- Easy Integrations (37 reviews)
- Features (37 reviews)
- Customer Support (35 reviews)

**Cons:**

- Complexity (28 reviews)
- Difficult Learning (19 reviews)
- Complex Setup (18 reviews)
- Learning Curve (14 reviews)
- Limited Customization (14 reviews)

  ### 20. [Saviynt](https://www.g2.com/products/saviynt-saviynt/reviews)
  Saviynt helps organizations transform their organization with identity security. Our AI-first platform enables enterprises to secure every identity — human, non-human, and AI — within any application and in any environment. With Saviynt, organizations strengthen their identity security posture, streamline operations, and ensure that every user has the right access at the right time. The Saviynt Identity Platform unifies identity governance (IGA), application access, cloud security, and privileged account management into a single, end-to-end platform. And, with our AI-powered recommendation engine, application onboarding, and more, users are empowered to make faster, smarter, data-driven decisions. In turn, organizations enjoy lower risk, complete visibility and governance, reduced total cost of ownership, and much more throughout their entire identity security program.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 77

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Tracking:** 7.8/10 (Category avg: 8.6/10)
- **User provisioning:** 8.9/10 (Category avg: 9.1/10)
- **On-premises solution:** 7.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Saviynt](https://www.g2.com/sellers/saviynt)
- **Company Website:** https://www.saviynt.com
- **Year Founded:** 2010
- **HQ Location:** El Segundo, US
- **Twitter:** @saviynt (1,231 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/saviynt (1,579 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Oil &amp; Energy, Information Technology and Services
  - **Company Size:** 80% Enterprise, 5% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (29 reviews)
- Features (23 reviews)
- Easy Setup (13 reviews)
- Customer Support (11 reviews)
- Integrations (11 reviews)

**Cons:**

- Difficult Learning (9 reviews)
- Lack of Features (9 reviews)
- Limited Features (9 reviews)
- Poor Interface Design (9 reviews)
- Complexity (8 reviews)

  ### 21. [PropelAuth](https://www.g2.com/products/propelauth/reviews)
  PropelAuth is the only authentication solution designed to help your company grow. Teams of all sizes are using PropelAuth to close Enterprise contracts with companies like Adobe, PWC, and Hubspot - because when you integrate PropelAuth, you get the full suite of features you need to pass security reviews and support customers at scale.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 29

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Tracking:** 9.7/10 (Category avg: 8.6/10)
- **User provisioning:** 9.6/10 (Category avg: 9.1/10)
- **On-premises solution:** 9.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [PropelAuth](https://www.g2.com/sellers/propelauth)
- **Year Founded:** 2021
- **HQ Location:** Redwood City, CA
- **Twitter:** @PropelAuth (413 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/propelauth/about/ (7 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 93% Small-Business, 7% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (7 reviews)
- Reliability (4 reviews)
- SSO (Single Sign-On) (4 reviews)
- SSO Support (4 reviews)
- Easy Integrations (3 reviews)

**Cons:**

- Customization Difficulties (3 reviews)
- Limited Customization (3 reviews)
- Lack of Customization (2 reviews)
- Complex Setup (1 reviews)

  ### 22. [miniOrange Identity &amp; Access Management](https://www.g2.com/products/miniorange-identity-access-management/reviews)
  miniOrange IAM trusted platform offers frictionless solutions like - Single Sign-On, Multi-Factor Authentication, User lifeCycle Management, Passwordless Authentication, and much more. miniOrange’s ultimate goal is to balance security for the enterprises and provide seamless access to their Workforce, Customer and partners to the exact dedicated resources so that they can focus on what&#39;s important. We trust in building a highly customizable solution which has support for both On-premise and Cloud deployment options like identity-as-a-service (IDaaS), which can be used by both IT and Developer teams. By harnessing the power of the IAM cloud, miniOrange allows people to access applications on any device at any time, while still enforcing strong security policies. It directly integrates with an organization&#39;s existing directories and identity systems, helping to implement the service quickly at large scale and low total cost. Safeguarding billions of login transactions each month for 5000+ organizations, miniOrange delivers convenience, privacy, and security so that customers can focus on innovation, work faster, boost revenue and stay secure. For more information, visit https://www.miniorange.com/ or Snapshot- Visit our site : www.miniorange.com Year Founded: 2012 Locations : Pune, India | New York, NY | SAN JOSE, CA Phone No. : USA: +1 978 658 9387 India: +91 97178 45846 Email : info@xecurify.com


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 27

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Tracking:** 10.0/10 (Category avg: 8.6/10)
- **User provisioning:** 10.0/10 (Category avg: 9.1/10)
- **On-premises solution:** 10.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [miniOrange](https://www.g2.com/sellers/miniorange)
- **Year Founded:** 2012
- **HQ Location:** Pune, India
- **Twitter:** @miniOrange_it (28 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/miniorange/about (541 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software
  - **Company Size:** 41% Small-Business, 30% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (7 reviews)
- MFA (Multi-Factor Authentication) (6 reviews)
- Security (6 reviews)
- Single Sign-On (6 reviews)
- Authentication (5 reviews)

**Cons:**

- Integration Issues (2 reviews)
- Poor Customer Support (2 reviews)
- System Delays (2 reviews)
- Active Directory Issues (1 reviews)
- Complex Configuration (1 reviews)

  ### 23. [WSO2 Identity Platform](https://www.g2.com/products/wso2-identity-platform/reviews)
  What is WSO2 Identity Platform? WSO2 Identity Platform is a unified, API-first suite designed to orchestrate identity for humans, applications, and autonomous AI agents. It provides a modular fabric for modern identity, allowing organizations to deploy the full platform or select specific capabilities to enhance their existing IAM stack. Managed identities within the suite now exceed one billion for more than 250 customers across global industries including financial services, healthcare, and government. Comprehensive capabilities WSO2 Identity Platform serves as a strategic foundation for modern identity by offering: - Developer-first design with extreme extensibility: Use an API-first approach to customize every stage of the user journey. Avoid proprietary black boxes with a platform built for deep technical integration. - Open source freedom without hidden vendor lock-in: Retain full control of your identity data and logic. Benefit from a transparent, community-vetted codebase that ensures long-term agility and security. - Deploy anywhere across hybrid and cloud environments: Run WSO2 Access Manager on-premises, in private clouds, or as a containerized solution. Maintain consistency across your infrastructure with ease. - Scale to millions of users with proven reliability: Effortlessly manage complex B2B and B2C requirements. From progressive profiling to delegated administration, handle massive growth without performance loss. - Future-proof security for humans and AI agents: Secure the next generation of digital interactions. Use AI-powered flows and branding to protect both human users and autonomous AI agents seamlessly. - Meet global standards with built-in compliance: Simplify adherence to GDPR, FAPI, and OIDC. WSO2 Access Manager provides the granular consent and security protocols required for highly regulated industries. Value proposition: How do you position yourself against your competitors? - WSO2 Identity Platform is designed for deep technical integration and absolute deployment freedom. - Total deployment freedom: Maintain control with options for self-managed software for privacy or managed SaaS for speed. - Agentic enterprise strategy: WSO2 is a pioneer in treating AI agents as first-class citizens, providing the identity layer required to secure and govern autonomous AI interactions. - Extreme extensibility: Service extensions and an API-first approach allow developers to modify flow behaviors to meet unique requirements without being locked into a &quot;proprietary black box&quot;. - Lower TCO &amp; high ROI: Proven to provide a 332% ROI over three years, with pricing that allows for scaling to over 100 million users without exponential cost increases. - Open source transparency: A community-vetted codebase ensures long-term agility, security, and the elimination of hidden vendor lock-in.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 103

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)
- **Tracking:** 8.3/10 (Category avg: 8.6/10)
- **User provisioning:** 8.9/10 (Category avg: 9.1/10)
- **On-premises solution:** 9.1/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [WSO2](https://www.g2.com/sellers/wso2)
- **Company Website:** https://wso2.com
- **Year Founded:** 2005
- **HQ Location:** Mountain View, CA
- **Twitter:** @wso2 (12,720 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/66028/ (1,218 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 45% Mid-Market, 39% Enterprise


#### Pros & Cons

**Pros:**

- Authentication (31 reviews)
- Security (26 reviews)
- Ease of Use (24 reviews)
- Identity Management (24 reviews)
- Single Sign-On (22 reviews)

**Cons:**

- Difficult Learning (14 reviews)
- Complexity (11 reviews)
- Complex Setup (11 reviews)
- Learning Curve (10 reviews)
- Poor Documentation (10 reviews)

  ### 24. [Tenable Cloud Security](https://www.g2.com/products/tenable-tenable-cloud-security/reviews)
  Tenable Cloud Security is an actionable cloud security platform that exposes and closes priority security gaps caused by misconfigurations, risky entitlements and vulnerabilities. Organizations use its intuitive UI to unify siloed tools to secure the full cloud stack, achieving end-to-end visibility, prioritization and remediation across infrastructure, workloads, identities, data and AI services. Users can access the extensive knowledgebase of Tenable Research, reducing the risk of breaches with advanced prioritization that understands resource, identity and risk relationships. Tenable uses this context to pinpoint toxic combinations of risk most likely to be exploited. Take action, even if you only have 5 minutes, with guided remediations and code snippets that significantly reduce MTTR. With one click, report on compliance with industry benchmarks and regulatory requirements, e.g. SOC 2, GDPR &amp; HIPAA. TCS is part of Tenable’s AI-powered exposure management platform, Tenable One.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 37

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Tracking:** 9.0/10 (Category avg: 8.6/10)
- **User provisioning:** 9.3/10 (Category avg: 9.1/10)
- **On-premises solution:** 9.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Tenable](https://www.g2.com/sellers/tenable)
- **Company Website:** https://www.tenable.com/
- **HQ Location:** Columbia, MD
- **Twitter:** @TenableSecurity (87,575 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/25452/ (2,357 employees on LinkedIn®)
- **Ownership:** NASDAQ: TENB

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 57% Mid-Market, 38% Enterprise


#### Pros & Cons

**Pros:**

- Compliance (6 reviews)
- Detailed Analysis (6 reviews)
- Ease of Use (5 reviews)
- Features (5 reviews)
- Integrations (5 reviews)

**Cons:**

- Complex Setup (4 reviews)
- Expensive (4 reviews)
- Feature Limitations (4 reviews)
- Difficult Setup (3 reviews)
- Implementation Difficulty (3 reviews)

  ### 25. [Guardian](https://www.g2.com/products/alert-enterprise-guardian/reviews)
  Guardian PIAM is a sophisticated physical access control solution designed to transform existing security systems into a unified, automated platform. This innovative product enhances security operations by simplifying and streamlining access management for employees, contractors, and visitors. With a focus on delivering peace of mind, Guardian PIAM empowers corporate and physical security practitioners to efficiently manage access, ensuring a secure environment for all. The Guardian suite of products targets organizations seeking to enhance their physical security measures while integrating seamlessly with existing IT and operational technology (OT) systems. This comprehensive approach is particularly beneficial for corporate environments, educational institutions, healthcare facilities, and any organization that requires robust visitor management and asset governance. By automating processes and enhancing security protocols, Guardian solutions redefine how organizations protect their assets and manage access. Key features of Guardian PIAM include its ability to integrate with existing security infrastructure, enabling organizations to leverage their current investments while enhancing their security capabilities. The Guardian Visitor Management solution further complements this by automating visitor check-in processes, thereby improving the overall experience for guests and ensuring that security protocols are adhered to. This integration not only enhances security but also streamlines operations, allowing security teams to focus on more critical tasks. Another standout feature is the Guardian NFC Wallet Mobile Credentials, which transforms smartphones into secure access credentials. This eliminates the need for physical badges, allowing users to tap their devices for swift entry into secured areas. The use of advanced encryption and biometric authentication ensures that credentials are safeguarded, providing an added layer of security. Additionally, Guardian Asset Governance automates asset tracking and enhances security measures, making it easier for organizations to manage their physical assets effectively. The Guardian Security Operations Center (SOC) Insights leverages artificial intelligence and machine learning to optimize alarm performance and reduce false positives, leading to improved response times. Coupled with the Guardian Security AI Chatbot, which serves as an intelligent assistant for security teams, these solutions enhance operational efficiency and foster secure interactions within the security framework. The Guardian Mustering and Evacuation solution ensures that all personnel are accounted for during emergencies, utilizing real-time tracking and automated alerts to streamline the evacuation process. Overall, Guardian Building Management integrates multiple functionalities into a single platform, ensuring seamless operations and high-level security for building owners, managers, and tenants. By converging people, processes, data, and technology, Alert Enterprise positions itself as a leader in physical security transformation, fostering trust and enhancing safety in various organizational environments.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 18

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Tracking:** 8.7/10 (Category avg: 8.6/10)
- **User provisioning:** 8.7/10 (Category avg: 9.1/10)
- **On-premises solution:** 8.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Alert Enterprise](https://www.g2.com/sellers/alert-enterprise)
- **Company Website:** https://www.alertenterprise.com
- **Year Founded:** 2007
- **HQ Location:** Fremont, US
- **Twitter:** @AlertEnterprise (761 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/alertenterprise/ (380 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 89% Enterprise, 11% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (9 reviews)
- Customer Support (5 reviews)
- Access Control (4 reviews)
- Automation (3 reviews)
- Features (3 reviews)

**Cons:**

- Complexity (3 reviews)
- Dashboard Issues (2 reviews)
- Difficult Learning (2 reviews)
- Integration Issues (2 reviews)
- Limited Customization (2 reviews)



## Parent Category

[Identity Management Software](https://www.g2.com/categories/identity-management)



## Related Categories

- [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso)
- [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)
- [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa)



---

## Buyer Guide

### What You Should Know About  Identity and Access Management (IAM) Software

### What is Identity and Access Management (IAM) Software?

Companies use identity and access management (IAM) software to both enforce their security controls regarding who has access to corporate assets and to promote worker productivity with ease of access to the tools they need to do their jobs. IAM software achieves this by allowing only authorized and authenticated users, such as employees, contractors, and devices, to access corporate resources at their appropriate permission level based on predetermined policy-based controls.&amp;nbsp;

Using IAM software, company administrators can quickly provision, deprovision, or change user identities and access rights to corporate assets at scale. Each user is granted the right level of access permissions based on their user or group membership type. This makes it easier for security teams to manage who has access to what accounts at scale, and for end users to quickly gain access to the tools they need to do their jobs instead of waiting for their individual accounts to be provisioned one by one. For example, a newly promoted departmental leader at a company may need permissions to fully access the proprietary data stored within an application. This can easily be granted to them due to their management group membership, while a junior-level employee would not need that kind of granular access, so they would only be permissioned to view non sensitive data stored within the application. IAM software also tracks user activity, enabling administrators to confirm that users are accessing corporate assets in compliance with company policies.

Using IAM software and utilizing policy-based controls to enforce least privilege strategies, companies can protect against unauthorized access from both external actors like hackers and non permissioned internal users (insider threats) who have insufficient access level permissions. IAM software is used as an important component of a company’s zero-trust, least-privilege security model, where all users’ identities are verified prior to granting access to corporate resources. This is different from prior security models that enforced perimeter security where once a user is inside the corporate network, they are granted free access and movement across the network, and not required to be authenticated again to use other applications.

**What Does IAM Stand For?**

IAM, sometimes also listed as IdAM, stands for identity and access management. IAM software is sometimes also referred to as workforce identity or employee identity management. Other acronyms related to IAM include CIAM for [customer identity and access management (CIAM)](https://www.g2.com/categories/customer-identity-and-access-management-ciam)software which is used for customer-related identity management. Similarly, for government-related identity products, the acronym ICAM stands for Identity, credential, and access management. Another acronym, IDaaS, stands for identity as a service.

### What are the Common Features of Identity and Access Management (IAM) Software?

The following are some core features within IAM software:

**Authentication:** IAM providers offer multi-factor authentication (MFA) methods for users to prove their identity prior to being granted access to corporate resources. MFA requires more than a single authentication factor, such as only a username and password. Authentication factors can include one-time passcodes (OTPs), software tokens, mobile-push, hardware tokens, and more. More advanced authentication methods include biometric authentication and passwordless authentication.&amp;nbsp;

More recently, IAM providers are utilizing risk-based authentication (RBA) methods, also known as contextual authentication, intelligent MFA, or adaptive MFA, which analyzes real-time information about users, such as their IP addresses, devices, and behaviors to continually verify their identity.&amp;nbsp;

**Identity lifecycle management or user provisioning and deprovisioning:** IAM software providers offer administrators the ability to manage the lifecycle of an identity—from quickly provisioning to deprovisioning, along with user changes including attributes, roles, permissions, and other entitlements. Some IAM providers also offer a universal directory.

**Directory:** IAM providers will either integrate with existing directory providers or offer a universal directory service.

**Single sign-on (SSO):** IAM software provides SSO functionality to enable end users to access their business applications all in one place and requiring them to authenticate once.

**User activity monitoring:** IAM software enables administrators to track user activity, including anomalous activity. This kind of auditing is to ensure compliance with secure access control policies. IAM solutions often provide standard reports for this.

### What are the Benefits of Identity and Access Management (IAM) Software?

**Security:** The main benefit of implementing identity and access manager software is for improved security. IAM software manages access governance, allowing only verified, authorized, and permissioned users to access company assets. This helps mitigate risks from external hackers or insider threats.

**Productivity or enabling the workforce:** In addition to improved security, companies that deploy IAM software to streamline the login experience, may lead to productivity gains with users. Having a simple to use security product with SSO requiring only one login and that also organizes the user’s corporate applications and accounts all in one place can save the user time and frustration.&amp;nbsp;

**Regulatory compliance:** Many global governmental or industry regulations require companies to have security controls to be in place. Identity management is a major component of a well-rounded information security program.

### Who Uses Identity and Access Management (IAM) Software?

**Information security (infosec) professionals:** Infosec professionals use IAM software as a foundational component of their security program.

**IT Administrators:** IT admins may be responsible for managing IAM software, especially as it relates to provisioning and deprovisioning users.

**End users and devices:** End users such as employees or contractors use IAM software in their day-to-day work activities to access corporate assets needed to do their jobs. Devices such as internet of things (IoT) devices require the validity of their identity in order to access corporate resources, including other IoT devices.

### What are the Alternatives to Identity and Access Management (IAM) Software?

Alternatives to IAM solutions can replace this type of software, either partially or completely include:

[Single sign-on (SSO) software](https://www.g2.com/categories/single-sign-on-sso): SSO software, which is a component of a complete IAM software solution, is an authentication tool that allows users to sign into multiple applications or databases with a single set of credentials. SSO software will not have identity governance and user lifecycle management features that an IAM solution would provide.

[Multi-factor authentication (MFA) software](https://www.g2.com/categories/multi-factor-authentication-mfa): MFA, which is a component of a complete IAM software solution, is used to have users prove their identity in two or more ways before granting them access privileges to corporate accounts. There are many types of authentication factors above the standard single factor of login credentials like usernames and passwords, including something the user has like a mobile device or security token, something the user is, such as a scan of their faceprint or fingerprint, or somewhere the user is, like their geographical location and IP address. Newer forms of MFA include risk-based authentication and passwordless authentication.

[Password manager software](https://www.g2.com/categories/password-manager): Password manager software, or password management software, stores a user&#39;s individual passwords through either an encrypted vault downloaded to a user’s computer or mobile device, or digitally through browser plugins or extensions. The passwords stored in this software are managed by the user, not by a corporate administrator.

#### Software Related to Identity and Access Management (IAM) Software

Related solutions that can be used together with IAM software include many types of [identity management software](https://www.g2.com/categories/identity-management):

[Customer identity and access management (CIAM) software](https://www.g2.com/categories/customer-identity-and-access-management-ciam) **:** CIAM software is similar to IAM software, but used for customer identities instead of workforce identities like employees, contractors, and corporate devices.&amp;nbsp;

[Privileged access management (PAM) software](https://www.g2.com/categories/privileged-access-management-pam) **:** PAM software helps companies protect the most critical IT resources by ensuring the credentials of their privileged accounts, such as admin accounts are only accessed by those with proper permissions to do so. When users access these privileged accounts, they must check in and check out and are often monitored during the time they are using the privileged account. PAM solutions are used in conjunction with IAM software, which provides authentication of general user identities; PAM software, however, provides more granular control and visibility of administrative or privileged user identities.&amp;nbsp;

[User provisioning and governance tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) **:** User provisioning and governance tools enable companies to manage user account identities throughout their lifecycle, including provisioning and deprovisioning. These solutions are often deployed on-premises, but many tools are offering cloud-based solutions, as well.&amp;nbsp;

[Cloud directory services software](https://www.g2.com/categories/cloud-directory-services) **:** Similar to user provisioning and governance tools, cloud directory services software enables companies to manage user identities throughout their lifecycle, including provisioning and deprovisioning, in a cloud-deployed manner. Companies use these tools as they transition away from traditional on premises or locally operating identity management software to cloud services and SaaS applications.&amp;nbsp;

### Challenges with Identity and Access Management (IAM) Software

Identity management solutions and IAM systems can come with their own set of challenges.&amp;nbsp;

**Policy and group management:** Managing corporate access policies and group management is a company policy-related issue, not necessarily a technical one. It can get overwhelming for IAM administrators when companies have undefined or even conflicting policies as to which users have access to what resources. Administrators may be asked by leadership to provide users with much higher levels of access than their policy or group access control would normally allow, thus introducing risks into the environment.

**Identity for cloud vs. on-premises applications:** Depending on the company’s technology stack, businesses may have a mix of both on-premises and cloud-based applications and resources. Companies must ensure that their IAM solution has connectors to the types of systems they need support for, especially for hybrid IT environments.

**Insufficient MFA methods:** It is important that the MFA component of the identity program is strong to prevent unauthorized use which can lead to data breaches. Many IAM providers are moving away from less secure MFA methods, such as email one-time-passcodes to stronger authentication methods like risk-based authentication or contextual authentication.

### How to Buy Identity and Access Management (IAM) Software

#### Requirements Gathering (RFI/RFP) for Identity and Access Management (IAM) Software

When gathering and prioritizing the company&#39;s requirements, it is important to consider the following factors.

**Ease for end users:** In order for IAM software to be effective, end users have to actually use it. The IAM solution must be easy to use by the end user and become part of their everyday routine.&amp;nbsp;

**Authentication methods:** Are there limitations on the types of authentication factors that the company’s employees, contractors, and devices can use? For example, employees may be able to use authentication methods such as hardware tokens and biometrics, while temporary contractors might rely on in-app mobile pushes or OTPs sent via email, SMS, or phone. Additionally, if employees in a manufacturing facility or healthcare unit cannot carry a mobile phone with them, authentication factors requiring a mobile device may not be suitable.

**Regional considerations** : Is the company global? Does the IAM solution need to support multiple languages, use cases, and adhere to local data protection regulations? Businesses must ensure the IAM provider can accommodate the company’s geographic and regional-based needs.

**Integrations** : Companies should determine which integrations are important to them. The most critical integration would likely be the user directory solution, such as an HR system, if a directory is not provided by or being used within the IAM solution.

**Timeline:** The company must decide how quickly they need to implement the solution.

**Level of support** : Buyers should know if they require high-quality support or if they prefer implementing the solution in house.

#### Compare Identity and Access Management (IAM) Software Products

**Create a long list**

There are many providers of IAM software. The best way to begin narrowing the search for products that would work well for the company would be to start by company segment size, such as small, medium, or enterprise-size businesses. By visiting the [Identity and Access Management (IAM) software](https://www.g2.com/categories/identity-and-access-management-iam) page on G2.com, buyers can filter solutions by market segment using the left-hand filter radio buttons.

**Create a short list**

After looking through IAM solutions for particular company size, buyers should ensure it meets the authentication and regional needs. If a specific language is a requirement, buyers can filter solutions by language by visiting the [Identity and Access Management (IAM) software](https://www.g2.com/categories/identity-and-access-management-iam) page on G2.com. For other requirements, such as how easy it is to use, the “[Easiest to use](https://www.g2.com/categories/identity-and-access-management-iam?tab=easiest_to_use)” section of the Identity and Access Management (IAM) software page on G2 helps compare options. Users can further narrow the selection by reading user reviews, checking the product’s ranking on the [G2 Grid® report for the Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam#grid)software category, and reading other related IAM-related [resources](https://www.g2.com/categories/identity-and-access-management-iam/resources).

**Conduct demos**

At each demo, buyers must be sure to ask the same questions and use case scenarios to best evaluate each product. Potential buyers can contact many vendors directly on g2.com to request demos by selecting the “Get a quote” button.&amp;nbsp;

#### Selection of Identity and Access Management (IAM) Software

**Choose a selection team**

The selection team should include the day-to-day administrator of this product, who is likely an information security or related cybersecurity professional or an IT administrator professional. Companies may also consider having someone from HR join the selection committee to provide context regarding new hire onboarding and employee offboarding, as it relates to the user provisioning or deprovisioning aspect of IAM software. And lastly, it is important to include a typical day-to-day end user to ensure that the end user experience is easy to use and can be widely adopted by the workforce.

**Negotiation**

When negotiating the contract, buyers must consider pricing, implementation, and support. Typically longer length contracts and larger license counts can improve price discounting.&amp;nbsp;

**Final decision**

The final decision maker should likely be the day-to-day administrator of the solution, likely an information security professional or an IT administrator professional, with input from other stakeholders on the selection team. Prior to purchasing an IAM solution, buyers should check if they can get a trial period to test with a small number of users before going all in on the product. If the tool is well received by end users and administrators, businesses can feel more confident in their purchase.

### Which IAM platform is best for managing user roles?

When choosing an IAM platform that&#39;s best for managing user roles, I would consider some of these popular IAM platforms:

- [Salesforce Platform&amp;nbsp;](https://www.g2.com/products/salesforce-platform/reviews)
- [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews)
- [OneLogin](https://www.g2.com/products/onelogin/reviews)

These platforms are known for their robust features and efficient management of user roles.

### What is the best identity management tool with multi-factor authentication?

If you&#39;re seeking identity management tools with multi-factor authentication, here are some top options to consider:

- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews): excels with its risk-based conditional access that can dynamically require different authentication factors based on login patterns, device health, and location signals.
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews): provides a cloud-based directory platform that manages user identities, devices, and access across various systems. It supports multiple operating systems and offers features like SSO, MFA, and device management, catering well to hybrid and remote work environments.
- [Okta](https://www.g2.com/products/okta/reviews): offers robust identity management features, including single sign-on (SSO) and multi-factor authentication (MFA). It’s highly scalable and integrates well with various applications




