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Compare Cxomni and Smaply 
At a Glance
Market Segments
Enterprise (42.9% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
Starting at €2,000.00 Per Year
€0.00 1 user Per Year
Cxomni
Star Rating
(15)4.8 out of 5
Market Segments
Enterprise (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €2,000.00 Per Year
Browse all 2 pricing plansSmaply
Star Rating
(15)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
€0.00 1 user Per Year
Browse all 4 pricing plansCxomni vs Smaply
- Cxomni and Smaply both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Smaply is the preferred option.
- When assessing product direction, Cxomni and Smaply received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Cxomni
Enterprise
Starting at €2,000.00
Per Year
For growing teams ready to elevate their CX
- Limited Journey AI Features
- In-App User Guides
- Roles & Rights Management
Smaply
Free
€0.00
1 user Per Year
Simple journey maps for quick results.
- 1 personal workspace
- 10 maps
- 10 personas
Free Trial
Cxomni
Free Trial is available
Smaply
Free Trial is available
Ratings
Meets Requirements
9.8
10
9.8
9
Ease of Use
8.8
12
9.5
10
Ease of Setup
9.1
11
Not enough data
Ease of Admin
8.0
5
Not enough data
Quality of Support
9.5
10
9.8
9
Has the product been a good partner in doing business?
10.0
5
Not enough data
Product Direction (% positive)
10.0
10
10.0
9
Features by Category
Platform Basics
8.6
7
9.2
8
9.2
8
9.0
8
9.6
8
9.4
8
8.8
7
9.4
8
9.5
7
Not enough data
Agentic AI - Customer Journey Mapping
Feature Not Available
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Platform Additional Functionality
10.0
5
Not enough data
9.7
5
Not enough data
7.3
5
Not enough data
Agentic AI - Customer Journey Analytics
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Cxomni
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smaply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
21.4%
Consulting
14.3%
Manufacturing
7.1%
Internet
7.1%
Insurance
7.1%
Other
42.9%
Information Technology and Services
20.0%
Financial Services
13.3%
Banking
13.3%
Consulting
6.7%
Telecommunications
6.7%
Other
40.0%
Alternatives
Discussions
Cxomni has no discussions with answers
Smaply has no discussions with answers
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