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Compare Cxomni and JourneyTrack.io 
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At a Glance
Market Segments
Enterprise (42.9% of reviews)
Enterprise (57.1% of reviews)
Entry-Level Pricing
Starting at €2,000.00 Per Year
Starting at $29,000.00 Per Year
Cxomni
Star Rating
(15)4.8 out of 5
Market Segments
Enterprise (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €2,000.00 Per Year
Browse all 2 pricing plansJourneyTrack.io
Star Rating
(21)4.8 out of 5
Market Segments
Enterprise (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29,000.00 Per Year
Free Trial is available
Browse all 4 pricing plansCxomni vs JourneyTrack.io
When assessing the two solutions, reviewers found JourneyTrack.io easier to use, set up, and administer. However, reviewers preferred doing business with Cxomni overall.
- Reviewers felt that Cxomni meets the needs of their business better than JourneyTrack.io.
- When comparing quality of ongoing product support, reviewers felt that JourneyTrack.io is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Cxomni over JourneyTrack.io.
Pricing
Entry-Level Pricing
Cxomni
Enterprise
Starting at €2,000.00
Per Year
For growing teams ready to elevate their CX
- Limited Journey AI Features
- In-App User Guides
- Roles & Rights Management
JourneyTrack.io
Basic Plus
Starting at $29,000.00
Per Year
Includes 50 journeys
For small and medium companies.
- Unlimited editors
- Includes 50 journeys and workshops
- Up to 30 personas
Free Trial
Cxomni
Free Trial is available
JourneyTrack.io
Free Trial is available
Ratings
Meets Requirements
9.8
10
8.8
20
Ease of Use
8.8
12
9.3
21
Ease of Setup
9.1
11
9.5
16
Ease of Admin
8.0
5
9.4
12
Quality of Support
9.5
10
10.0
19
Has the product been a good partner in doing business?
10.0
5
9.9
12
Product Direction (% positive)
10.0
10
9.4
19
Features by Category
Platform Basics
8.6
7
8.9
16
9.2
8
7.8
17
9.6
8
9.4
17
8.8
7
9.2
17
9.5
7
8.3
17
Agentic AI - Customer Journey Mapping
Feature Not Available
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Platform Additional Functionality
10.0
5
Not enough data
9.7
5
Not enough data
7.3
5
Not enough data
Agentic AI - Customer Journey Analytics
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cxomni and JourneyTrack.io are categorized as Customer Journey Mapping
Unique Categories
Cxomni is categorized as Customer Journey Analytics
JourneyTrack.io has no unique categories
Reviews
Reviewers' Company Size
Cxomni
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JourneyTrack.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
21.4%
Consulting
14.3%
Manufacturing
7.1%
Internet
7.1%
Insurance
7.1%
Other
42.9%
Financial Services
20.0%
Banking
20.0%
Computer Software
15.0%
Consulting
10.0%
Manufacturing
5.0%
Other
30.0%
Discussions
Cxomni has no discussions with answers
JourneyTrack.io has no discussions with answers
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