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# Customers.ai vs Typeform Comparison - What are their main differences?

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Customers.aiTypeform[+ Add Product](#)

Pricing

**Customers.ai**
Free Trial

No pricing available

**Typeform**
Free Trial

**Free** Per Month · FREE

**Pricing Insights**
from reviews

Time to Implement

**Customers.ai**
1 month

Based on 14 responses

**Typeform**
1 month

Based on 85 responses

Return on Investment

**Customers.ai**
8 months

Based on 12 responses

**Typeform**
8 months

Based on 85 responses

Perceived Cost

**Customers.ai**
$$$$$

**Typeform**
$$$$$

Average Discount

**Customers.ai**
15%8% more

**Typeform**
7%

 ![Customers.ai](https://images.g2crowd.com/uploads/product/hd_favicon/d13e640c74221877c47e7e5b4b8e6e4d/customers-ai.svg "Customers.ai")

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

G2 offers free advice on this comparison.

Chat with an expert

How would you like to receive Software Advice?

 ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg)

FormAnswer questions at your own pace, no call required.

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AI AgentChat live and get a recommendation in minutes.

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Phone CallTalk it through live with a software advisor.

**Pros & Cons**
from reviews

**Customers.ai**
[
Features (98)
](https://www.g2.com/products/customers-ai/reviews?filters%5Bsentiment_snippet%5D=1331590&qs=pros-and-cons#reviews)[
Helpful (88)
](https://www.g2.com/products/customers-ai/reviews?filters%5Bsentiment_snippet%5D=1329880&qs=pros-and-cons#reviews)[
Learning Curve (12)
](https://www.g2.com/products/customers-ai/reviews?filters%5Bsentiment_snippet%5D=1329829&qs=pros-and-cons#reviews)[
Learning Difficulty (10)
](https://www.g2.com/products/customers-ai/reviews?filters%5Bsentiment_snippet%5D=1331266&qs=pros-and-cons#reviews)

**Typeform**
[
Ease of Use (138)
](https://www.g2.com/products/typeform/reviews?filters%5Bsentiment_snippet%5D=1535983&qs=pros-and-cons#reviews)[
Intuitive (87)
](https://www.g2.com/products/typeform/reviews?filters%5Bsentiment_snippet%5D=1536660&qs=pros-and-cons#reviews)[
Expensive (47)
](https://www.g2.com/products/typeform/reviews?filters%5Bsentiment_snippet%5D=1536985&qs=pros-and-cons#reviews)[
Limited Customization (21)
](https://www.g2.com/products/typeform/reviews?filters%5Bsentiment_snippet%5D=1536019&qs=pros-and-cons#reviews)

Integrations

**Customers.ai**
Not enough data

**Typeform**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eea525746279035b2a227975d6ad509/adobe-express.jpg "Product Avatar Image")

Adobe Express

](https://www.g2.com/products/adobe-express/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image")

Aircall

](https://www.g2.com/products/aircall/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c94d94f366766a4c0b60e0d5f160a8a7/airmeet-virtual-events-webinar-platform.png "Product Avatar Image")

Airmeet - Virtual Events &...

](https://www.g2.com/products/airmeet-virtual-events-webinar-platform/reviews)[
View all
](https://www.g2.com/products/typeform/integrations)

Screenshots

**Customers.ai**
 ![Customers.ai screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1349237/install-website-identify-xray-pixel-2048x995.png)

**Typeform**
 ![Typeform screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/75836/Brandkit-1x1-Purple.png)

**Ratings**
from reviews

Meets Requirements

**Customers.ai**

9.6

9.6339

**Typeform**

8.9

8.9841

Ease of Use

**Customers.ai**

9.6

9.6349

**Typeform**

9.3

9.3853

Ease of Setup

**Customers.ai**

9.4

9.4205

**Typeform**

9.1

9.1570

Ease of Admin

**Customers.ai**

9.3

9.3119

**Typeform**

9.0

9.0453

Quality of Support

**Customers.ai**

9.7

9.7335

**Typeform**

8.4

8.4604

Has the product been a good partner in doing business?

**Customers.ai**

9.6

9.6118

**Typeform**

8.8

8.8433

Product Direction (% positive)

**Customers.ai**

9.6

9.6306

**Typeform**

8.6

8.6799

**Features**
ratings from reviews

Lead Capture

9.1

61

8.8

139

Online Form Builder

Not enough data

8.6

260

Live Chat

9.8

115

Not enough data

Sales Engagement

9.5

30

Not enough data

Lead Intelligence

8.9

22

Not enough data

Conversational Marketing

9.7

175

Not enough data

Chatbots

9.7

124

Not enough data

Retargeting

9.3

49

Not enough data

Survey

Not enough data

8.6

295

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
79.2%

Mid-Market(51-1000 emp.)
17.9%

Enterprise(\> 1000 emp.)
2.9%

Small-Business(50 or fewer emp.)
79.2%

Mid-Market(51-1000 emp.)
17.9%

Enterprise(\> 1000 emp.)
2.9%

Small-Business(50 or fewer emp.)
65.7%

Mid-Market(51-1000 emp.)
28.1%

Enterprise(\> 1000 emp.)
6.2%

Small-Business(50 or fewer emp.)
65.7%

Mid-Market(51-1000 emp.)
28.1%

Enterprise(\> 1000 emp.)
6.2%

**Reviewers' Industry**

[![Customers.ai](https://images.g2crowd.com/uploads/product/hd_favicon/d13e640c74221877c47e7e5b4b8e6e4d/customers-ai.svg "Customers.ai")](https://www.g2.com/products/customers-ai/reviews)
Customers.ai

Marketing and Advertising
35.7%

Information Technology and Services
6.8%

Computer Software
5.3%

Retail
3.6%

Health, Wellness and Fitness
2.2%

Other
46.4%

[![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")](https://www.g2.com/products/typeform/reviews)
Typeform

Marketing and Advertising
11.5%

Information Technology and Services
9.2%

Computer Software
8.6%

Health, Wellness and Fitness
4.0%

Non-Profit Organization Management
3.6%

Other
63.1%

Alternatives

**Customers.ai Alternatives**

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

[
Fin
](/products/fin/reviews)

 ![Drift](https://images.g2crowd.com/uploads/product/hd_favicon/0dde34d086fccc39e604a4d17950cdb2/drift.svg "Drift")

[
Drift
](/products/drift/reviews)

 ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio")

[
Tidio
](/products/tidio/reviews)

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

**Typeform Alternatives**

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![FormAssembly](https://images.g2crowd.com/uploads/product/hd_favicon/ddbf66734a70dc037c22ea32af9403d5/formassembly.svg "FormAssembly")

[
FormAssembly
](/products/formassembly/reviews)

 ![Outgrow](https://images.g2crowd.com/uploads/product/hd_favicon/1487567243/outgrow.svg "Outgrow")

[
Outgrow
](/products/outgrow/reviews)

 ![involve.me](https://images.g2crowd.com/uploads/product/hd_favicon/7ad4cffb5a17b0d7bf96428aafa957d8/involve-me.svg "involve.me")

[
involve.me
](/products/involve-me/reviews)